Spoke to Mark Jones over the phone, extremely professional, concise, reassuring and well spoken. The perfect type of person you could speak to when dealing with a procedure over the phone. Was happy t... Toon meer
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Lees wat reviewers zeggen
Jo was extremely helpful on the phone and put my mind at ease. I didn’t have a very good experience with this company as it was difficult to get in touch. I had emailed several times and tried to so... Toon meer
Bedrijf heeft geantwoord
Absolulety fuming... You keep sending me letters saying your trying to get hold me. HOW ABOUT YOU ANSWER YOR EMAILS!!!!! I've sent multiple emails to your info address and your complaints add... Toon meer
i didn’t get his name who i spoke to but he was absolutely brilliant with me, answered all the questions i had and also sorted out a very good plan for myself. couldn’t have wished for anyone better t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Link Financial Outsourcing
Geschreven door het bedrijf
Link Financial Outsourcing is one of the best-established credit management companies in the UK.
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Some lenders find the administration of loans and credit burdensome, and choose to pass on the debts they’re owed to us to manage. We are fair, helpful and sympathetic and we’re committed to doing the right thing for our customers, working hard to find a positive outcome for each and every one of them. Since 1998, we’ve helped more than 4 million people resolve their financial issues.
We’re here to help, so if you have a question or need any assistance please call us on 0800 064 4499, or you can find more information or make a payment on our website: www.linkfinancial.eu
Contactgegevens
Verenigd Koninkrijk
- www.linkfinancial.eu
4,1
Goed
1K reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have nothing but issues with this…
I have nothing but issues with this company, emailed them 3rd April and three times since this date using 4 different email. They have chosen to ignore me. This has also happened several times before. They do not want to help
2 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you for taking the time to share your feedback. We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Good visitor who realised that because…
Good visitor who realised that because of my throat cancer and no VOLUME in voice I'd made all possible to make contact with Lloyds bank. The agent who called at my house was understanding and professional. He will tell you agreement was sorted immediately. Perhaps Lloyds bank will take lessons from you about employee service training. Muchas Grasius. Mr Ronald Toombs.
30 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 4 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Amber was lovely and put me at…
Amber was lovely and put me at ease.Talked me through everything.
27 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Jack was really helpful
Jack was really helpful and understanding of my situation, he listened and provided the best support where possible
27 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Worst company ever
Worst company ever, never answer the phone, wrote to me saying I have not paid and broke my agreement! That's funny, I dont have an agreement with them.. maybe that why.. hopefully they take me to court :) I can have fun with them then
27 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you for sharing your feedback with us, and I’m truly sorry to hear that you’re not satisfied with the service you received. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Very helpful and friendly to deal with…
Very helpful and friendly to deal with and compassionate
24 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
These guys simply do not answer the…
These guys simply do not answer the phone at all 3 days of trying to ring then with no answer I can hum the full trumpet waiting song
24 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Very happy with the service
24 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Honestly this company are the worst
Honestly this company are the worst. I continually have to chase them. No one answers the phone or gets back to you. I can’t wait to pay off this settlement (that’s why I’m trying to speak to someone) and be done with them. Awful
24 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
We are sorry to hear that you have continued to experience difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Link happy to ignore data protection law
Wrote to this company's data protection officer in February this year to make subject access request. There has been no response to this at all, despite emailing them two further times following my initial request. It would be seem this company does not abide by the data protection act and happy to ignore customers lawful right to request their information that the company holds. It makes me wonder what they are trying to hide.
22 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you for sharing your feedback with us, and we are to hear that you’ve received a response to your request and we completely understand your frustration. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
The person I spoke with today was very…
The person I spoke with today was very nice and kind, he explained all I needed to know thanks.
20 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Customer service👎
Still no reply a week later terrible customer service
13 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
We are sorry to hear that you have continued to experience difficulties in communicating with us. We have sent you a separate request on your previous review to ask for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Lovely lady Jo
Lovely lady Jo. Helpful kind and patient ahe made the difference it's nit easy talking money but she kept me calm and her tone was very timid and non judgemental
17 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you so much for the 5 star review! We are so pleased to hear of your positive experience and will be sure to pass the feedback on.
Poor communication and holding overpayment
My account is currently in credit due to an overpayment, yet despite this, I have received no communication or resolution from them. I have made multiple attempts to contact them via both phone and email, but have had no response whatsoever.
It’s extremely frustrating that a company can hold a customer’s money without any urgency or transparency in resolving the issue. At the very least, I would expect acknowledgment and a clear timeline for returning the overpaid funds.
This lack of communication and customer care is unacceptable. I would not recommend based on my experience.
17 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
do not answer phone or return calls
do not answer phone or return calls , terrible company to deal with.
17 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
We are sorry to hear that you have experienced difficulties in communicating with us. We have sent you a separate request for some additional information, and we would be grateful if you could provide the details so that we can investigate what has gone wrong and fully address your concerns.
Thank you for taking the time to share your feedback. Please be assured that we take your concerns seriously.
Link financial are a con company that…
Link financial are a con company that go around ripping people off. Beware of this company and avoid at all costs.
15 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you for taking the time to share your feedback. We would welcome the opportunity to understand your concerns and address them fully.
A separate request for additional information has been sent to you. Once we receive this, we will be able to contact you to discuss the matter in more detail and work towards a suitable resolution.
Awful
Awful
Constant calls, despite many emails
I have a sick child in hospital. Yet they are still bombarding me with calls
I will be taking this further. Clearly all the good reviews are fake
14 april 2026
Review zonder uitnodiging
Antwoord van Link Financial Outsourcing
Thank you for letting us know, and we’re really sorry to hear that your child is unwell.
We understand you’ve had difficulty getting through to us, and we appreciate you taking the time to tell us. We’ve sent a separate request for some more information, and we’d be grateful if you could share those details so we can look into what happened, address your concerns properly, and pause any further calls to you for now.
Thank you again for your feedback. Please be assured that we take your concerns seriously.
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