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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Very disappointing experience. The original quotation included a "Parts & Labour Warranty" but did not specify that, according to Logic Vending, the warranty would expire after 12 months or th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The best supply company I've come across since I started business. They really sorted us out with our coffee machine. Enough beans for a good few months, along with take out cups, stirrers and s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi Logic Vending, I received a great service from your engineer Mohammad Rafiq on numerous occasions and he deserves a shout out! For those challenging faults he approached with an inv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Scottish Arts Club was very impressed wth the service provided by Logic Vending and by MItchell in particular. He took us through the decision making process so that our choices were made clear.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffie-apparaat leverancier
  2. ook in
  3. IJsmateriaal leverancier
  4. Koffieautomaat
  5. Koffiegroothandel
  6. Verkoopautomaat leverancier

Informatie afkomstig van verschillende externe bronnen

Are you looking to lease, rent or buy a commercial coffee machine or other professional catering equipment? If so contact us now to learn how we can help.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

194 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,2

Alle reviews

(194)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Helpful and reliable

We're a new business and first time in catering, Logic Vending were so helpful in talking through options and thanks to them we found the perfect coffee machine for our business. They are also very reliable when ordering supplies for the cafe, next day delivery and great customer care if there is a problem. Highly recommended.

15 december 2023
Beoordeeld met 5 van de 5 sterren

MF 1100 coffee machines

We have just had 2 x WMF 1100 coffee machines installed into our offices. They are a huge hit with all of the staff. The service we have received has been excellent. We had to delay the installation of the machines and Logic Vending were more than amenable.
Thank you to Steve Banting and Andy Woodward.

6 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Here we are again!!

Here we are again!!
Logic vending swapped our machine for exactly the same one we had before with all its problems
After I may add a very long fight with them to do this!!

Cut a very long stressful annoying and boring story short
We now have two of the original problems with this machine and the same with the staff at logic vending!!!
No return calls
Reported these problems now 3 times and still no engineer out to fix them after a week and a half
I’ve video evidence to of the problems but nothing
They shouldn’t of given us the same machine in exchange
They tried telling me if there’s nothing wrong with it we will be charged!!
Then told we have no guarantee with a NEW machine!!! Not even the one years they come with

No compensation for the hassle and grief we’ve had for the last 17
months
Apparently an email was sent to the director of logic vending but no reply
Logic vending like to blame coffetech and vice Versa

Wished I’d known about this company before I wouldn’t of gone with them

Update soon more to come

Here we are on the 7th of November
The machine still hasn’t been fixed!
No call back to my calls,engineer came out last Tuesday he didn’t touch the machine because he didn’t know anything about the milk module,another engineer came out the next day has ordered a new part and said he’d be back on Friday last week or Monday this week but hasn’t turned up,
I kept on chasing Monday and Tuesday but I’ve heard nothing

The servicing department at Logic vending authorised the machine to be picked up last Thursday,( I’m not allowed to name names)
We didn’t let it go because we didn’t know anything about it and didn’t have another machine to use,
No ne actually knows what they are doing in this company!!

23 oktober 2023
Logo Logic Vending

Antwoord van Logic Vending

Dear Jacqueline,

As you are aware, from the moment we received the fault call on this machine we employed the services of the manufacturers verified engineers to attend (at no cost to yourself, despite being out of warranty).

They attended your site and found a fault on a flow meter, which was replaced. There was still a fault and this was resolved by updating the software on the machine which has now resolved the issue.

Please contact our support team directly if you still have issues but as far as we are aware, this is resolved.

Beoordeeld met 5 van de 5 sterren

The Best Coffee Beans

The Best Coffee Beans. I really do highly recommend these beans. I get the medium roast and it is exactly what I am always searching for in a coffee bean, perfectly ballanced, chocolate notes, excellent. The price is cheaper than what I paid at the grocery store let alone an artisanal coffee roaster, which I think this coffee exceeds in taste and quality. I highly recommend!

2 oktober 2023
Logo Logic Vending

Antwoord van Logic Vending

Thank you very much for the very nice comments about our coffee.

Beoordeeld met 4 van de 5 sterren

Website wasn't working very well.Kept…

Website wasn't working very well.Kept adding on more coffee than i ordered or wouldn#t add the coffee to the basket.

16 augustus 2023
Logo Logic Vending

Antwoord van Logic Vending

Thanks for your review. There is a technical issue with the website at the moment but our development team are looking into it and it should be resolved in the next few hours.

Beoordeeld met 5 van de 5 sterren

Bambino is great

Had our Bambino 2 Luxury installed yesterday and we couldn't be happier. The process was really easy from start to finish and Steve in the sales team was very knowledgeable and patient with us when deciding what to go for. The Kokebi Coffee is lovely and we have been receiving really lovely feedback from customers. Thanks again Logic.

12 juli 2023
Review zonder uitnodiging

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