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Beoordeeld met 1 van de 5 sterren

Very disappointing experience. The original quotation included a "Parts & Labour Warranty" but did not specify that, according to Logic Vending, the warranty would expire after 12 months or th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The best supply company I've come across since I started business. They really sorted us out with our coffee machine. Enough beans for a good few months, along with take out cups, stirrers and s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hi Logic Vending, I received a great service from your engineer Mohammad Rafiq on numerous occasions and he deserves a shout out! For those challenging faults he approached with an inv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The Scottish Arts Club was very impressed wth the service provided by Logic Vending and by MItchell in particular. He took us through the decision making process so that our choices were made clear.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffie-apparaat leverancier
  2. ook in
  3. IJsmateriaal leverancier
  4. Koffieautomaat
  5. Koffiegroothandel
  6. Verkoopautomaat leverancier

Informatie afkomstig van verschillende externe bronnen

Are you looking to lease, rent or buy a commercial coffee machine or other professional catering equipment? If so contact us now to learn how we can help.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

194 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(194)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

One of the best companies we have dealt with …

Been dealing with Mitchell who has been fantastic and always upfront with recommended products... prompt with emails and even calls to follow up on the progress of our install... would recommend this company to anyone who is looking for new product..

7 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect all round!! Delighted customer here :)

Logic Vending has been absolutely fabulous for all my coffee needs. I dealt with Mitchel and he was so helpful and so patient with me when I kept changing dates on them 🙈 The communication throughout the process was faultless. Nick who installed the machine was fantastic as well. Everything has gone very smoothly on their part. The machine I went for is the Ruby Gaggia. So far so good. Easy to use, and I have no doubt it will be perfect for my mobile coffee bar. All in all, fabulous company, great machines, amazing customer service. I can’t fault them and would recommend them in a heart beat!

24 januari 2022
Review zonder uitnodiging
Logo Logic Vending

Antwoord van Logic Vending

Thanks for your review. We have forwarded your comments to Mitchell and Nick.

Beoordeeld met 5 van de 5 sterren

I've worked with Steve on two occasions…

I've worked with Steve on two occasions now, and have been really pleased with his efficiency both times!

20 januari 2022
Review zonder uitnodiging
Logo Logic Vending

Antwoord van Logic Vending

Thanks for your review, it is very much appreciated and your comments have been sent to Steve.

Beoordeeld met 5 van de 5 sterren

Excellent company from the customer…

Excellent company from the customer service at the set up to the engineers with the installation. Gino my rep was very helpful and made the process easy.
Would defiantly recomend

19 januari 2022
Review zonder uitnodiging
Logo Logic Vending

Antwoord van Logic Vending

Thanks for your review, it is very much appreciated and your comments have been sent to Gino.

Beoordeeld met 5 van de 5 sterren

Super Efficient Service

Needed a coffee machine fast to replace our irreparable unit. Logic Vending made the whole process very easy, and organised a speedy replacement, installation and training. Definitely recommend.

19 januari 2022
Review zonder uitnodiging
Logo Logic Vending

Antwoord van Logic Vending

Thanks for your comments, we try to offer the fastest turnaround possible and it is good news we have managed to get your machine out quickly.

Beoordeeld met 5 van de 5 sterren

Many thanks we love our gorgeous new coffee machine!

We are on our second coffee machine and have twice had a wonderful experience! Highly recommend logic vending for those who want service style and a superb tasting product. To all those who have taken us through the journey from tasting, arranging finance right up to installation we thank you for your professionalism and superb help! Regards Monique & Lizzie

19 mei 2021
Beoordeeld met 5 van de 5 sterren

100% Recommend.

I can't recommend these guys enough!
After being messed around for 2 months by any company I discovered Logic Vending where Steve helped me out and sorted me out very quickly. The customer service was 10/10 and Joe who installed the machine was excellent also couldn't recommend Steve and Joe enough. Thanks guys.

11 mei 2021
Logo Logic Vending

Antwoord van Logic Vending

Thanks for the lovely review, your comments have been passed on to Joe and Steve.

Beoordeeld met 5 van de 5 sterren

ALL RIGHT IN THE END.

I have given 5 stars as so far we are extremely happy. Unfortunately had a little hiccup re payment and a little hiccup re delivery (couriers fault) but overall Steve was very good in responding to my questions and offered advice and dealt with the purchase very quickly and efficiently. Hiccups well and truly over.
We had Gilbert do our install and he arrived promptly and trained us to use the coffee machine and he was an absolute delight. He covered everything and we felt confident and happy that we had made the right choice in our Jura machine. The coffee is delicious and we feel that we will get great support from Logic Vending.

10 mei 2021
Logo Logic Vending

Antwoord van Logic Vending

Thanks for the lovely review, Gilbert and Steve have been sent your comments and are very appreciative of the review.

Beoordeeld met 5 van de 5 sterren

Brilliant service from Steve Banting.

Brilliant service from Steve Banting.

Cannot recommend the company or Steve more.

I spoke with another company and found them pushy and deceiving where Steve from Logic was upfront honest and patient.

Cheers,

Alex from the Red Lion

4 november 2020
Beoordeeld met 5 van de 5 sterren

Mitchell and the team at Logic Vending…

Mitchell and the team at Logic Vending have been super helpful through the whole process of buying a coffee machine. They helped us find the right one to meet our needs, as we were on a budget they offered an ex-demonstrator model at a competitive price so we could get the best model on our budget. As we run a community cafe for Adults with a Learning Disability to train and gain work experience they even sent some extra cups and saucers!
The technician who installed the machine arrived on time, fitted it with no hassle or issue, gave us clear instructions and demonstration on how to use and clean the machine and got us off to a flying start!
Between agreeing to purchase the machine and having it installed the COVID lock-down occurred, Mitchell arranged for the coffee machine to be kept at the warehouse until we were ready which was a delay of about 4 months, but when we could open the cafe again and were ready for the install everything was organised really quickly and it was like there wasn't a lock down delay at all!

24 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company, definiely recommend!

Mitchell was great from start to end, very helpful and informative. We are al very happy with our new coffee machine! Also a very simple and easy process, will be recommending to others for sure!

Thank you!

19 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would recommend

Never used Logic Vending before, but would certainly recommend the company. Great prices. Also great service from start to finish, even through the pandemic.

17 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service and products

We purchased various products from Logic Vending and the service was excellent. The prices are competitive and their representatives are extremely knowledgeable and helpful. We needed a quick delivery and Logic Vending went out of their way to ensure we got the machines on time. A very reliable company with a focus on customer care.

6 augustus 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Made a purchase on 24th of June

Made a purchase on 24th of June , Taken 2 Phone calls one yesterday , at which point was told someone would call us back NO return call ! Today i phoned only to find out product not in stock at all nor will i be getting my order! Thankful very nice lady called Julie has organised a refund today Julie you are a shining light.The rest hang your heads in shame and upgrade your it system .

2 juli 2020
Logo Logic Vending

Antwoord van Logic Vending

Dear Wayne,

Sorry to hear you are not happy with our service.

You ordered antibacterial gel based products during the COVID crisis.
Unfortunately these products are in extremely high demand worldwide with supply shortages in all territories.

This item was on multiple back orders with multiple suppliers and due to the world wide shortage, lead times were much longer than usual. You were advised that the product was on back order but eventually you decided to cancel the order and were fully refunded.


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