I often use Logs Direct, mainly for compost, topsoil and bark. I find the quality and value for money outstanding. They have been friendly, helpful and professional in all my dealings with them.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivered on time and friendly, helpful driver. Order online so you mannered to amend delivery instructions as load was not delivered via pallet stacker but a limited reach crane.
Bedrijf heeft geantwoord
Delivery successful but slight difficulty with powered pallet truck. I think the pallet is a bit too heavy and awkward for the ppt. Order and service excellent. Driver very helpful.
Bedrijf heeft geantwoord
They are efficient, very helpful if you have a query and they are packaged very well and shrink wrapped so don’t get wet And delivered to where we ask on our drive, we have had our logs from them fo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Brandhoutleverancier
- Brandstofleverancier
- Grillwinkel
- Houthandel
- Vaste brandstoffenbedrijf
- Bovengrondleverancier
Over Logs Direct
Geschreven door het bedrijf
We are a family run business, based in Halton Lancashire, and we've been selling fuels to homes and restaurants since 2004. Our specialised kiln dries our firewood onsite to under 20% moisture, making it perfect for long, hot burns and cleaner chimneys. It's also better for the environment as it produces less emissions. As FSC members, we are committed to keeping the business as Eco-friendly as possible, so the majority of our wood comes from Britain, though we do also support projects and businesses in Europe (and even South Africa!). You can find oak, ash, beech, birch, and alder being kiln dried on any given day up at the yard, so no matter your preference, we'll be able to help you. Our logs come in various sizes depending on your need, from 20kg carry-bags all the way up to 1.6 cubic meter bulk bags. We even sell the log stores to go with them, alongside a range of fireside accessories like baskets, coalhods, firefighters and kindling. Whether our customers want to cook pizza, heat their homes, fire their BBQs, or light their campfires, we've got something for everyone- even gardening products! Did you know we supply top quality topsoil, compost, and bark to gardens and farms across the country, free of delivery charge to most postcodes?
Contactgegevens
Addington Road, LA2 6PG, Lancaster, Verenigd Koninkrijk
- 01524 812476
- enquiries@logsdirect.co.uk
- www.logsdirect.co.uk
4,7
Uitstekend
3K reviews
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Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Globaltic Charcoal
Very easy process, the charcoal came very well packaged and a speedy free delivery was very much appreciated
11 augustus 2026
Antwoord van Logs Direct
Thank you so much.
Antwoord van Logs Direct
Thank you so much.
Great service
Great service. Delivery was on the day I asked for in the on line order and the driver did all he can to place the bags exactly where we wanted them. This makes a big difference.
11 augustus 2026
Antwoord van Logs Direct
Great review thank you so much.
Great heat logs
Great heat logs, shame the delivery driver didnt leave them where he was asked and left them on the garden path without closing the gate, I man on a bike tried to pinch them, good job they are heavy
10 augustus 2026
Antwoord van Logs Direct
Thank you.
Efficient and Prompt
Easy to order on line. Competitive prices and free delivery within days of order.
Really good grade wood chips for chicken run.
Very efficient, no complaints, great service! Thank you.
10 augustus 2026
Antwoord van Logs Direct
Great Review thank you for your feedback it is much appreciated.
Ordering was easy and delivery was fast…
Ordering was easy and delivery was fast but for some reason my items were despatched using 2 different couriers which was a bit confusing.
7 augustus 2026
Antwoord van Logs Direct
Thank you.
Antwoord van Logs Direct
Great Review Thank you so much.
The bag was delivered with…
The bag was delivered with approximately a 6" slit which had obviously been depositing the chips outside the bag
31 juli 2026
Antwoord van Logs Direct
Hello
Thank you for letting us know. I’m sorry to hear the bag arrived with approximately a 6-inch slit, which would clearly have resulted in some of the chips spilling out during transit. We apologise for the condition in which your order was delivered and for any inconvenience caused. Please send us a photo of the damaged packaging and we’ll be happy to look into this further for you.
Thanks
Emma
Logs delivered on time and the driver…
Logs delivered on time and the driver was polite and helpful
7 augustus 2026
Antwoord van Logs Direct
Great Review Thank you.
I found logs direct online
I found logs direct online I was surprised to see they offered free shipping to Scotland which was a bonus as I needed a few things for my
Garden. The order was very quick. Items we picked were of high standard highly recommended I will definitely use this company again.
7 augustus 2026
Antwoord van Logs Direct
Thank you for taking the time to give us an amazing review. We really appreciate your feedback.
Antwoord van Logs Direct
Great Review Thank you.
Delivered on time text to let us know…
Delivered on time text to let us know within the hour of delivery did as requested and left chips down drive would recommend this firm if you want logs or chips
5 augustus 2026
Antwoord van Logs Direct
Great review Thank you so much.
The driver did a great job delivering…
The driver did a great job delivering the goods.
4 augustus 2026
Antwoord van Logs Direct
Thank you.
Great charcoal
5 stars , great charcoal at a fair price order delivered nice and quickly. Have used before with great results, burns nice and hot perfect for indirect cooking.
Alway bought in bulk much better nothing worse than running out. Will use again , service is brilliant 👏
4 augustus 2026
Antwoord van Logs Direct
Great review Thank you so much.
Great product for my hens
Great product for my hens - chicken woodchip.
Environmentally friendly, delivered on time with no hassle
28 juli 2026
Antwoord van Logs Direct
Great review Thank you
Great all round experience
Easy to order. Delivery was flexible and driver called to check location. Nice looking topsoil at a fair price
31 juli 2026
Antwoord van Logs Direct
Thank you for your great feedback.
An item was not delivered.
An item was not delivered.
Was not contacted by the company to discuss to explain why.
I had to ring them to find out what had happened and still have no idea when the missing item will be delivered.
Poor communications
31 juli 2026
Antwoord van Logs Direct
Hello
I’m really sorry about this. I was under the impression that a member of our team had spoken with you on the day of delivery and advised you of the delay.
I completely understand your frustration, particularly having to contact us yourself to find out what had happened. Please could you contact our team directly at enquiries@logsdirect.co.uk, who will be able to look into the missing item and provide you with an update on when it will be delivered.
Apologies again for the poor communication and inconvenience caused.
Thanks
Emma
Delivery quick
Delivery quick, efficient and helpful. Quality of soil; very good, fine and dry, which made it lighter to shift.
31 juli 2026
Antwoord van Logs Direct
Great review thank you so much.
Another perfect purchase
Another perfect purchase the delivery driver was very careful polite and courteous he placed the bag of topsoil exactly where I needed it.
31 juli 2026
Antwoord van Logs Direct
Thank you so much for such a great feedback.
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