I often use Logs Direct, mainly for compost, topsoil and bark. I find the quality and value for money outstanding. They have been friendly, helpful and professional in all my dealings with them.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Delivered on time and friendly, helpful driver. Order online so you mannered to amend delivery instructions as load was not delivered via pallet stacker but a limited reach crane.
Bedrijf heeft geantwoord
Delivery successful but slight difficulty with powered pallet truck. I think the pallet is a bit too heavy and awkward for the ppt. Order and service excellent. Driver very helpful.
Bedrijf heeft geantwoord
They are efficient, very helpful if you have a query and they are packaged very well and shrink wrapped so don’t get wet And delivered to where we ask on our drive, we have had our logs from them fo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Brandhoutleverancier
- Brandstofleverancier
- Grillwinkel
- Houthandel
- Vaste brandstoffenbedrijf
- Bovengrondleverancier
Over Logs Direct
Geschreven door het bedrijf
We are a family run business, based in Halton Lancashire, and we've been selling fuels to homes and restaurants since 2004. Our specialised kiln dries our firewood onsite to under 20% moisture, making it perfect for long, hot burns and cleaner chimneys. It's also better for the environment as it produces less emissions. As FSC members, we are committed to keeping the business as Eco-friendly as possible, so the majority of our wood comes from Britain, though we do also support projects and businesses in Europe (and even South Africa!). You can find oak, ash, beech, birch, and alder being kiln dried on any given day up at the yard, so no matter your preference, we'll be able to help you. Our logs come in various sizes depending on your need, from 20kg carry-bags all the way up to 1.6 cubic meter bulk bags. We even sell the log stores to go with them, alongside a range of fireside accessories like baskets, coalhods, firefighters and kindling. Whether our customers want to cook pizza, heat their homes, fire their BBQs, or light their campfires, we've got something for everyone- even gardening products! Did you know we supply top quality topsoil, compost, and bark to gardens and farms across the country, free of delivery charge to most postcodes?
Contactgegevens
Addington Road, LA2 6PG, Lancaster, Verenigd Koninkrijk
- 01524 812476
- enquiries@logsdirect.co.uk
- www.logsdirect.co.uk
4,7
Uitstekend
3K reviews
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Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van Logs Direct
Great thank you so much.
Superb delivery time
Superb delivery time, excellent product, shame about the packaging, insufficient for the weight of the product !!
30 juli 2026
Antwoord van Logs Direct
Thank you very much
We will take your comments on board
Very prompt service and when I had a…
Very prompt service and when I had a question someone got back to me very quickly. I will definitely use this company again.
27 juli 2026
Antwoord van Logs Direct
Thank you so much for a great review we really appreciate you feedback.
First time customer - will return
I met Logs Direct at their stand at The Great Ecclestone show. They displayed 3 bags of kiln dried hardwood logs... Graded by size. They looked superb.
I immediately ordered two bags plus several bags of kindling. The delivery was arranged and arrived on the stated date.
First class product and service.
29 juli 2026
Review zonder uitnodiging
Antwoord van Logs Direct
Thank you for the great review. We really appreciate your feedback.
Great service
Great service. Easy to order, good price and very fast delivery. Highly recommended.
14 juli 2026
Antwoord van Logs Direct
Thank you so much.
Delivered to wrong address and abandoned
16 juli 2026
Antwoord van Logs Direct
Hello
Please reach out to our Customer Service team at enquiries@logsdirect.co.uk, who will be able to assist you with your delivery being delivered to the wrong address and subsequently abandoned.
Thanks
Emma
My credit card was debited twice...
My credit card was debited twice for the same transaction and when Logs Direct was notified thaey didn't offer to help resolve the issue but said I should raise a dispute with my bank. I would urgent other users of this company to check if the correct amounts have been debited.
18 juli 2026
Review zonder uitnodiging
Antwoord van Logs Direct
Hello
Thank you for taking the time to leave your review.
We are sorry to hear about your experience, but we do need to clarify that the information in your review is not accurate or a correct review of the situation. Our accounts team fully investigated this matter thoroughly and replied to you within 20 minutes of our offices opening and have made every effort to assist you.
Our records show that we have only received a single payment for your order. As we have not received a second payment, we are unable to issue a refund for funds that have not been paid to us.
We advised that the most appropriate course of action would be to raise a dispute with your card provider so they can investigate the duplicate debit showing on your account. Our accounts team have offered to fully support this process and will provide any information or evidence required to assist with the investigation.
We remain happy to help in any way we can and encourage you to contact our accounts team if you need any further assistance.
Kind Regards
Emma
Antwoord van Logs Direct
Great review Thank you
Delivered Bark Chippings into our back…
Delivered Bark Chippings into our back garden making it easier for us.
21 juli 2026
Antwoord van Logs Direct
Thank you very much
Antwoord van Logs Direct
Thank you very much for your review
Antwoord van Logs Direct
Thank you very much for your review
Quick delivery and left safely thank you
20 juli 2026
Antwoord van Logs Direct
Thank you very much for your review
Excellent service from log's direct and…
Excellent service from log's direct and Scot was brilliant put the logs just where we wanted and the price was good
16 juli 2026
Antwoord van Logs Direct
Great Review Thank you.
Antwoord van Logs Direct
Thank you so much.
Antwoord van Logs Direct
Great Review Thank you.
Very prompt service
Very prompt service. Good price for kiln dried hardwood. Excellent delivery service.
15 juli 2026
Antwoord van Logs Direct
Great review Thankyou so much.
Very good quality top soil and…
Very good quality top soil and reasonably priced. Delivery was free and driver very pleasant.
15 juli 2026
Antwoord van Logs Direct
Thank you so much for a lovely review.
5 Star
Great easy ordering, delivery and product:)
Recommend the Mushroom Compost to make heavy rubbish soil better for plants!
14 juli 2026
Antwoord van Logs Direct
Thank you so much.
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