London Corona Test Centre Reviews 

Swift, on time & efficient. Thank you.

A horrible bunch of incompetent and incomprehensible amateurs. They wasted our time with lies and tried to blame us for their incompetence. I wish I had known about this lousy service before parting with my money. They refused a refund, despite the fact that their service was rubbish.

terrible. ordered my day2 test for next day delivery and it has still not arrived 6 days later. putting me at risk of a fine. Very unhelpful customer service. refusing to give me a refund.

Simple and responsive. The complex made simple.

Very efficient and helpful service! Fast results!

Quick email responses and results arrived earlier than they said they would.
Used for Fit to Fly and Day 2 testing. Would use again.

Very Bad Service. Completly Money wasting. They are not even caring at all about the purpose of the money they received.

Excellent service, booked a appointment for my test to release at the Ruislip Clinic.

Opted for 6 hours since I had arrangements later that day.

Lady taking my swab was professional and gentle, clinician was very well trained.

Received my results well within the 6 hour time frame given.

Will definitely recommend using their Express service for all needs.

***1 Star only because I had to give it to write this review.***

Booked day 2 & 8 with London Corona Test Centre as they assured me that they have a quick turnaround with high quality PCR results.

Submitted the day 8 PCR sample which was recieved at the lab centre the next day to which the results are expected upto 48 hours of it being recieved.
We waited the full 48 hours and still no results.
Called "Customer Service" and was told they are still waiting reciept of the results themselves??

Escalated the issue to the manager later in the day who was just as unhelpful.

Points to note:
They claim to issue your results within/upto 48 hours - not the case and you will end up in quarantine longer than the 10 day government guildline as you will still be waiting for the results on the 11th day+. Potentially a breach of contract.

Requested they contact the lab as we are now in exceed of our 48 hour wait. Steve (or whatever hes real name is) confirmed they are not allowed to call the lab only to email them - even though after speaking with a Manager he was able to call them??

Manager (Vik) said that as its a Saturday, it could be that they have less staff/skeleton staff on weekends hence the delays - As a consumer who has paid appoximately £185.00, its not really our problem or concern if they have staffing issues. Its the test centres responsibilities to liaise with the lab centre and ensure all customer results meet their deadline as they promise on their website.

Basically, this is just a front facing outfit which takes your money and then denies all responsibility for the lab testing and the timeline for the results.

Customer Service was below poor.

Management took no responsibility for the service and was too concerned with giving political answers.

Asked they get someone else of management in the company to call me who can give direct answers to the experience ive encountered and they refused and requested I email so I waste more of my time for the same answer.

Mis-sold a product and took no responsibility or offered any compensation or part reimbursement for the utter crap service.

They will probably write a response to this with some made - up justification but as a paying consumer to another, save your money and look elsewhere.

Whilst making it clear in booking the tests to be delivered, that I was living in a property next door to the main property - it was delivered to the main property that I couldn't access for a few days. Getting results felt slow to me but I think just because I was keen to get on and get vaccinated! I would use the company again. Thank you for all your help and quick responses with emails.

Arrived on time for our appointment,met by a very helpful young lady,took the test and we received our results as explained ,could not have gone any better,will definatly use again

Test was taken by a nice young lady who was gentle and professional.
I wasn't given results until I emailed for them which wasn't professional.
2 day test was very pricy at £165 . £50 of that was because test was taken on a Sunday. So beware not to have test on a Sunday!

Very smooth & efficient service
Thank you
I will use you guys again

Day 5 Test to Release: Booked them on-line from USA. Performed an at home test in UK with expedited result - excellent service. Arrived only minutes late (heavy traffic) to take test and results came in earlier than they said they would. Nigel

Excellent service in providing the test kits for my Day 2 and Day 8 tests, with quick results.

Lady taking the test was kind and professional, there was a privacy courtain, results came in time or even a bit before. Tested in Ruislip branch.

Good experience with the service. The staff attended me was punctual, polite and very efficient. Thank you

Friendly staff, relaxed and efficient testing and a prompt test report, a day ahead of their deadline (which after previous much poorer 'one day late' experiences from other providers was a great pleasure). Thank you.

Quick, simple and effecient for test to release - although pricey (because who would go for the cheapest option with a potental 48 hour delay on getting results)! Result in under 3 hours for a 6 hour test result...

Excellent service at the London Corona Test Centre in Ruislip. Helpful and efficient team and a friendly atmosphere. The service was on time and the results ahead of the 24 hour deadline. Definitely will book again and can thoroughly recommend.