Great service from start to finish! The updates via email and text were very thorough and kept me informed every step of the way. Nathan and his delivery offsider were amazing and made the delivery an... Toon meer
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Lees wat reviewers zeggen
Amazing service from ordering online. We were kept informed via email and text messages every step of the way. Delivery service was amazing in real time so we could keep track of arrival. The delivery... Toon meer
Bought the nocturne queen bed in caramel and it is very good quality. Looks more brown than some of the pictures which we hoped for . Has a charging port also. Communication about delivery was grea... Toon meer
Very fast delivery and communication was excellent. I think that’s the best online order and delivery I’ve experienced. Joao and Rogerio were the best. Very careful with the furniture, friendly and pr... Toon meer
4,8
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1K reviews
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Love our new Lounge Lovers furniture!
Fantastic communication from the Lounge Lovers team throughout the process from order to delivery. The quality and look of the entertainment unit and coffee table we bought are premium and look so great in our new place. So happy with our purchase! Will look to purchase furniture from Lounge Lovers again.
21 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Anie,
Thank you for your amazing review! We’re thrilled to hear you love your new furniture and that it looks perfect in your home.
We look forward to assisting you again in the future!
Such a great experience with quick…
Such a great experience with quick delivery and great communication.
18 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Tanisha,
Thank you for your feedback! We’re glad you had a great experience with our quick delivery and communication.
We appreciate your support!
Two really terrific guys
Two really terrific guys. So helpful, obliging and careful. Wish they could have stayed for the day to help us unpack all the boxes in our home!Ha! ha!🤣
18 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Len,
Thank you for your lovely and fun review! We’re so happy to hear our delivery team made such a great impression.
We’ll be sure to pass on your kind words to them!
I can not fault the service I received…
I can not fault the service I received from the moment I purchased my lounge to the day of delivery and the delivery service. I give 10/10! The lounge is absolutely gorgeous and comfortable. I’m extremely happy! 😊
16 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Prue,
Thank you so much for your amazing feedback! We’re thrilled to hear you had such a positive experience from purchase to delivery and that you love your lounge.
Your 10/10 means the world to us!
From purchase to delivery the customer…
From purchase to delivery the customer service exceeded expectations. I was kept informed every step of the way including delivery day. Fantastic!
15 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Lyn,
Thank you for your wonderful feedback! We’re delighted to hear that our customer service exceeded your expectations and that you felt well-informed throughout the entire process.
We truly appreciate your support!
Always a top notch experience
We have a bought a few items from Lounge lovers and the experience has always been top notch. The guys in store, the online communication and the delivery guys are all excellent. The furniture is fantastic quality. We would highly recommend.
14 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Alison & Steve,
Thank you so much for your continued support and kind words! We’re thrilled to hear that every experience with us has been top-notch—from in-store to online and delivery.
Your recommendation means a lot to us, and we hope you continue to enjoy your furniture!
Excellent experience from start to finish
From looking for what I was after on the website to the delivery to my home, the whole process of buying my coffee table was efficient and professional. In particular the communication about the delivery was next level and such a change from other businesses. Thanks to everyone involved.
15 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Evan,
Thank you for your fantastic review! We’re so pleased to hear that your experience—from browsing our website to delivery—was efficient and professional.
It’s great to know our communication stood out, and we truly appreciate your kind words. Enjoy your new coffee table!
Great service from start to finish
Great service from start to finish. Very clear and frequent communication. Delivery guys were lovely and assembled the bed quickly. It looks great.
14 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Mon,
Thank you for your lovely feedback! We’re delighted to hear that you had a great experience from start to finish and that our delivery team made the process smooth and easy.
We hope you enjoy your new bed!
Fantastic customer service
Fantastic customer service! We were informed every step of the way about our delivery, they went above and beyond!
11 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Kimberly,
Thank you so much for your kind words! We’re thrilled to hear that you felt well-informed throughout the delivery process and that our team went above and beyond for you.
We truly appreciate your support!
The couch is amazing and the people…
The couch is amazing and the people delivering it were brilliant! Highly recommend!
10 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Alby,
Thank you for your wonderful feedback! We’re so glad you love your couch and that our delivery team made a great impression.
We really appreciate your recommendation!
Great communication and great service…
Great communication and great service in delivering the new couch. Highly recommended :)
7 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Dave,
Thank you for your great review! We're delighted to hear that you were happy with the communication and delivery service.
We truly appreciate your recommendation!
Excellent
Excellent, efficient and communicative staff made my experience very pleasant. The table appears to be made of quality timber and very well finished. Delivery was on time and the driver quickly assembled my table all ready to go.
4 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Chris,
Thank you for your fantastic feedback! We’re so pleased to hear that you had a smooth experience and that you’re happy with the quality of your table.
It’s great to know our delivery team could assist with assembly as well. Enjoy your new piece!
It was a great online shopping!
It was a great online shopping experience. So easy and worry free. The product were beautiful as showing online. The delivery was so smooth. They offered suitable date to choose for delivery and 3 hours window to let you know in advance and another text once on board. On the day, you can track all the way to your place. Pretty much on time! Would love to shop again with lounge lover! Highly recommended!
4 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Maggie,
Thank you for your amazing review! We’re delighted to hear that your online shopping experience was smooth and worry-free, and that you appreciated the delivery updates and tracking.
We look forward to welcoming you back again soon!
Happiness check all around
Happiness check all around. Couch was perfect. Price was perfect. It was exactly what we were looking for! The whole process from order to delivery & assembly was flawless! Thank you so much! Highly recommended!
4 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Hall,
Thank you for your wonderful feedback! We’re so happy to hear that everything—from the product and pricing to delivery and assembly—was perfect for you.
We truly appreciate your recommendation!
Great product
Great product. Love my new sofa chair! Excellent communication. Super friendly delivery guy
1 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Elina,
Thank you for your lovely review! We’re so glad you love your new sofa chair and that our team provided excellent communication and friendly service.
Enjoy your new furniture!
Antwoord van loungelovers.com.au
Hi Daisy,
Thank you for your kind words! We’re thrilled to hear that you love your product and had a great experience with our communication.
We appreciate your support!
Lounge Lovers : truly customer focused
Lounge Lovers truly is a customer focused business. Amazingly prompt and insightful communication from sales and office staff. Extremely fast turnaround with very helpful and friendly delivery staff. Will definitely shop with Lounge Lovers again.
10 out of 10
1 april 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Hi Berni,
Thank you so much for your amazing review! We’re thrilled to hear that you had such a positive experience with both our team and delivery service.
Your 10/10 rating truly means a lot to us, and we look forward to assisting you again in the future!
Absolutely the best service hands down…
Absolutely the best service hands down I have had for a very long time. Delivery was so quick, delivery day the couch was delayed due to traffic I was updated the whole day. The boys who delivered it were fantastic and super polite and friendly and my couch.... OMG my couch is gorgeous! 10 out of 10 for this purchase could not recommend them enough!
30 maart 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Thank you so much for your kind words, Shannon! We’re thrilled that you loved your couch and that our delivery team could keep you updated throughout the day. Your 10/10 rating means a lot to us!
Above and beyond service from start to finish
I honestly can’t speak highly enough of the entire experience. The delivery team were incredible. I live in an older unit with very small doorways, and getting the couch inside was a seriously tight squeeze. They went above and beyond to make it work, all while staying positive and calm when I was definitely stressed.
The couch itself is amazing and so comfortable, but what really stood out was the service from start to finish. Communication leading up to delivery was clear and consistent, and on the day I felt completely looked after.
I’m genuinely blown away and will be recommending Lounge Lovers to everyone I know purely because of the service.
28 maart 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
We’re so happy to hear you had a seamless experience, Tess! It’s great to know our delivery team could navigate the tight spaces and make the process stress-free. Enjoy your new couch!
Excellent product range and quality
Excellent product range and quality. Personalised service from purchase through to delivery. Communication beyond excellent in this day of automation and chat bots. Can’t fault it. Highly recommend.
27 maart 2026
Review zonder uitnodiging
Antwoord van loungelovers.com.au
Thank you, Maree! We’re delighted that you enjoyed both our product range and the personalised service. Your recommendation means a lot!
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