Lucy Lou’s Boutique Reviews 

I recently ordered off tiktok stupidly without reading the reviews from other women who had purchased from this shop and to no suprise they were right as the quality of the ‘magic dress’ was very poor and not worth the money. The material is awful and all the seams are frayed. Have purchased other items before from the website but sent back thinking it was a one off but clearly not.

Do not recommend, lots of similar boutiques cheaper also.

Such a lovely local business, the staff are so nice. The owner and her mum make you feel like you are friends with them. I ordered an orange daisy vest top, it's really lovely and delivery quick as I picked click and collect from their churchtown southport shop

I have ordered from this company a few times and always been slightly disappointed at the quality compared to the images posted on their social media. I often see the exact same styles in other boutiques and market stalls for much cheaper nothing seems to be originally anymore and as a bigger lady myself I can’t believe they charge more for the bigger size gilets compared to the smaller sizes despite the fact they have made all of their money off us larger women.

You will also find one of the shop owners to be very abrupt borderline rude with customers at times.

Edited to add - as per your reply I did not want to name you but it was you Lucy who was dismissive in the past and it is clear you have not taken into account my criticism. I am not the only customer to think this and many have mentioned they would no longer shop with you for the same / similar reasoning.

I can’t rate this Company highly enough. The clothes are beautiful and well made and reasonably priced. This company actually cares about their customers and wants them to feel happy in their own skin and look their best. Unlike other Internet companies, who don’t care what their clothes look like and whether they fit or not. Their Live videos, enable you to see the clothes on real people of different shapes and sizes. They have a welcome to the family attitude to their customers and will clearly go far. I will certainly continue to buy from this company and must confess half of my wardrobe is full of their beautiful clothes. Thank you lovely ladies for the time and effort you put into helping us look our best.

Sadly Won’t be using again .
I ordered online after contacting first to see what material an item was .
When item was received it was not as I had been informed so I contacted the company and was told if I returned the item all postage costs and refund would be returned to me as it was their mistake i have recieved a refund for the item and postage to send out but I have not been refunded for the return fee that I incurred to return the goods . Maybe an overlook but poor customer service.

Hi Lucy I have had no emails from yourselves and have had no problems with my email and this has been outstanding since 17th august . I have just received an email from Mollie and will forward my details to her . It may have been a small mistake but it could have been easily rectified .
That being said , I will delete the review and Thankyou for responding

I am so pleased that I stumbled across this great company this year. Their 'magic' dresses have seen me through from spring right up until now.
Delivery is quick and availability is excellent. Watching Tuesday lives on Facebook (and other platforms) really gives you an opportunity to see the clothes on various sizes and a chance to ask questions.
One warning!!!! It is addictive. You will love them and want them all. Keep up the greak work during the Autumn and Winter x

Absolutely made up after my first visit to a Lucy Lou’s boutique I always feel uneasy trying clothes on, Jude in the Churchtown shop was so lovely she made me feel at ease and went above and beyond helping me, will definitely be back 😘

Beautiful dress, beautiful colour. Needed a good ironing which was ok. Inside seam fell apart within an hour of wearing. Contacted Lucy Lou’s and they replied there is nothing that they can do.

Fabulous dress. Quality and fit are perfect. Will definitely order again

Friendly helpful staff go above and beyond, beautiful clothes at great prices, excellent service, my wardrobe is full of Lucy Lou's clothes, since shopping at Lucy Lou's past 2 years I've gained in confidence wearing Lucy's clothes and thanks to the staff that help you,I won't buy from any other shop now, it's a family that we are all part of can't praise them enough.

I just want to thank Lucy and her mum Gill. I had lost my confidence in everything. So when my husband surprised me to a holiday to kos for our 30th wedding anniversary I didnt no where to turn for advice on my new wardrobe of summer clothes. So I email Lucy. Told her everything. She was fantastic she told me I could go to any of the shops our order off line. So I ordered off line in the end. I cant believe the amazing dresses tops I have now got hanging in my wardrobe. Thank you both from the bottom of my heart for all u have done for me. I now feel like I can go away hold my head up high and enjoy our 30th Anniversary. Thank u again sending u both a big hug Gill Bould xxxxxx

I ordered a dress, jumpsuit, two pairs of leggings and a top and kept everything. Quality is excellent. Delivered very quickly and I have had so many compliments when I wear the dress and jumpsuit and top. I would 101% recommended this boutique. I usually send things back but not this time ❤️

Lovely little boutique although not local to me but on line friendly. Have recently bought some summer dresses.. 1 order then oops another. Dresses are fab quality light and floaty for the summer. Delivery was within a couple of days so really good and efficient.

Returned my order. I sent 2 emails asking about my refund. I have yet to hear back from them.

Ordered a beautiful pink flower dress came in couple of days fits perfect and looks amazing on and good price will definitely be ordering off you again x

Site easy to use quick delivery good quality I got one of the magic dresses love the vibrant colour perfect length will definitely buy another

I absolutely adore Lucy Lou’s boutique. Can’t get enough of their clothes. Must have over 20+ pieces of them. Only ever returned 2 item’s because they didn’t suit me colour wise. Fab fit good quality. Very quickly dispatched. Usually same day. Very quick to refund too. What’s not to like!

Love the clothes,I have around 15 items of clothing from you, happy will all purchases, only negative is that they arrive very creased

It’s the best website for shopping love boutique clothes I like how they are different fit fantastic and the ladies are lovely trying the clothes on to show you Thankyou xx❤️

Lucy Lous is the only place I buy clothes from. The clothes are beautiful and good quality and very affordable. I love watching the Facebook lives each week and seeing the new stock. The shop staff are so wonderful. It is amazing to find a shop that caters for us curvy women. Thank you so much for everything Lucy and all the ladies xx