Lumle Holidays Reviews 

Antwoord van Lumle Holidays

21 mrt 2026

Dear Mark,

Thank you very much for taking the time to share such a detailed and thoughtful review of your Nepal & Bhutan holiday. We truly appreciate you highlighting your experience so clearly, as feedback like yours is incredibly valuable for other travellers who are planning a trip to these unique and inspiring destinations.

Your journey combined two of the most remarkable regions in the Himalayas. Nepal offers an extraordinary blend of culture, spirituality and natural beauty, from the bustling heritage sites of Kathmandu to the peaceful landscapes of Pokhara and the wildlife-rich plains of Chitwan. Bhutan, often described as one of the world’s most untouched destinations, provides a deeply immersive experience with its dramatic mountain scenery, ancient monasteries and strong cultural traditions. Visiting places such as the Tiger’s Nest Monastery and the serene valleys of Paro and Thimphu leaves a lasting impression and creates memories that stay with travellers for a lifetime.

We are delighted to hear that your holiday was well planned and that all excursions and travel arrangements ran smoothly as expected. Organising a seamless journey across Nepal and Bhutan requires careful coordination, and it is very rewarding to know that everything came together well for you. It is also wonderful to hear that the accommodation and catering were of a very good standard throughout, as we put great care into selecting hotels that balance comfort, location and authenticity.

Your kind comments about the guides and drivers are especially appreciated. They play such an important role in bringing each destination to life, and we are pleased to hear that they contributed positively to your overall experience.

At Lumle Holidays, we always aim to deliver what we call the Lumle Difference. This means putting our customers first at every stage of the journey, ensuring high-quality experiences at an unbeatable price, and delivering more than just a holiday. Our focus is on creating meaningful, immersive travel experiences that are smooth, well supported and truly memorable.

We are very pleased to hear that you would consider travelling with Lumle again, and we would be delighted to welcome you on another of our tours in the future. From South America to Southeast Asia, Africa to Europe, we offer a wide range of carefully designed holidays that continue to deliver the same level of care and attention.

Thank you once again for your kind words and for choosing Lumle Holidays for your Nepal and Bhutan adventure. We look forward to assisting you with your future travel plans.

Warm regards,

The Customer Success Team

Antwoord van Lumle Holidays

13 feb 2026

Dear Justin,

Thank you again for taking the time to share your feedback. While we are genuinely sorry that certain aspects of the trip did not meet your expectations, we would like to provide some factual clarification.

Regarding the Foz do Iguaçu – Rio de Janeiro flight, as outlined in the package details, internal flights included within the tour are scheduled services and are not guaranteed to be direct. The flight departed Foz do Iguaçu at 10:00, arrived São Paulo at 11:40, departed at 13:20, and arrived in Rio at 14:20. Including transfer time to the airport and arrival formalities in Rio, reaching your hotel within approximately six hours from Foz do Iguaçu is considered very efficient for domestic travel in Brazil, particularly on one of the country’s busiest air corridors. Direct flights do operate on limited schedules and are typically available at an additional supplement. The routing booked was commercially standard and time-efficient.

Any schedule adjustments or operational changes made on the day are solely at the discretion of the airline and are outside our control.

With regard to the 6:00am departure for a 10:00am flight, Brazilian domestic airports recommend arrival 2–3 hours prior to departure. The transfer time from Iguaçu to the airport is approximately one hour. Factoring in potential traffic and airport procedures, the departure time was scheduled to safeguard against the risk of missing the flight. While early starts are never ideal, our priority is always to protect onward travel and avoid significant disruption or additional expense for guests.

Regarding airport check-in, we would also like to clarify that we do not advise guests to check in at the airport unless required by the airline. Our joining instructions, which were sent to all customers including yourself, clearly state:

“Online Check-in and Boarding Passes:
Some airlines now require passengers to check-in online and print their boarding passes before arriving at the airport.
There may be fees associated with checking in at the airport, or it may not be possible in some cases. Ensure you check with your airline regarding this policy.”

Online check-in is the responsibility of passengers unless otherwise specified by the airline, and any airport check-in fees are imposed directly by the airline, not by Lumle.

Regarding Rio de Janeiro sightseeing, Christ the Redeemer and Corcovado Mountain were included as part of Day 9. Sugarloaf Mountain is clearly listed as an optional excursion scheduled on Day 10. These are separate tours operated by local suppliers. Due to timing, traffic conditions, and operational logistics within Rio, they are not combined into a single day. The optional Sugarloaf excursion operated as scheduled.

We are sorry if there was any confusion regarding overlapping areas visited during touring. Rio’s principal highlights are located within similar geographic zones, and when travelling between attractions it is natural to pass through or revisit certain scenic areas. However, the tours themselves are structured as distinct experiences.

It is certainly not our practice to select services purely on cost at the expense of guest experience. The Lumle Difference is built around customer-first service, quality at an unbeatable price, and delivering more than just a holiday. All transfers, hotels, and excursions operated as planned, and support was available throughout your journey.

While we fully respect that travel expectations can vary from guest to guest, we are confident that the itinerary operated in line with the published programme and that all services were delivered as outlined.

We remain proud of the quality of our Argentina & Brazil tour and the positive experiences many travellers continue to enjoy on this journey.

We genuinely wish you well in your future travels.

Kind regards,

The Customer Success Team

Antwoord van Lumle Holidays

13 feb 2026

Dear Eian,

Thank you very much for your 5-star review of your Thailand, Cambodia & Vietnam tour — we truly appreciate your feedback.

We’re so pleased you enjoyed the array of destinations included in this journey. One of the strengths of this Southeast Asia itinerary is exactly that — the rich contrast between countries. From the vibrant city life and golden temples of Bangkok, to the breathtaking grandeur of Angkor Wat in Cambodia, and on to the cultural depth and dramatic landscapes of Vietnam, the tour is designed to offer variety without feeling rushed.

Thailand brings warmth and energy, Cambodia offers profound history and spiritual wonder, and Vietnam delivers a captivating blend of tradition, scenery and resilience. Together, they create a well-balanced and immersive travel experience across Indochina.

At Lumle, we focus on what we call the Lumle Difference — putting customers first, delivering quality at an unbeatable price, and creating journeys that feel like more than just a holiday. Carefully curated routes, reliable logistics, and experienced local guides ensure travellers can simply enjoy each destination rather than worry about the details.

Thank you again for sharing your experience. Your review will be helpful for others considering this multi-country Southeast Asia adventure.

We very much hope to welcome you on another Lumle journey in the future.

Warm regards,

The Customer Success Team

Antwoord van Lumle Holidays

13 feb 2026

Dear Ian,

Thank you very much for sharing your experience of your Vietnam, Cambodia & Thailand tour — and we’re especially pleased this was your first trip with us.

Travelling across three countries can understandably feel a little daunting at first, particularly when there are multiple destinations involved. That’s why we place such strong emphasis on seamless logistics. We’re delighted to hear that your transfers between airports, cruise boat and the longer overland journeys all ran smoothly, and that you were met and collected on time throughout. In multi-country journeys like this, reliability behind the scenes makes all the difference to the overall experience.

From the vibrant energy of Bangkok, to the awe-inspiring temples of Angkor Wat, and the cultural depth and dramatic landscapes of Vietnam, this Indochina itinerary is designed to offer contrast, discovery and flow — without guests needing to worry about connections or coordination.

We appreciate your honest comments regarding a couple of the hotels. On tours covering several destinations, particularly in parts of Southeast Asia, some properties are selected primarily for their location and practicality rather than luxury positioning. The intention is to ensure comfort, cleanliness and convenience, while allowing guests to maximise their time exploring during the day. We’re pleased to hear that, overall, this did not detract from your enjoyment.

At Lumle, what we call the Lumle Difference means putting customers first, delivering quality at an unbeatable price, and creating holidays that feel like more than just a trip. A well-paced itinerary, dependable transfers and supportive local teams are all part of that promise.

Thank you again for your thoughtful review — it will certainly help other travellers considering this Southeast Asia journey. We hope this was the first of many adventures with Lumle, and we would be delighted to welcome you again in the future.

Warm regards,

The Customer Success Team

Antwoord van Lumle Holidays

13 feb 2026

Dear Jaswinder,

Thank you very much for your wonderful review of your Thailand, Cambodia & Vietnam tour — we truly appreciate you taking the time to share your experience.

We’re delighted to hear that you felt the organisation was strong at every stage. A multi-country Southeast Asia journey requires careful coordination behind the scenes, and our aim is always to make the experience feel effortless for our guests. From meet-and-greet services at each destination to timely transfers and clear, up-to-date information throughout the trip, every detail is designed to provide reassurance and smooth travel.

It’s also fantastic to know that you enjoyed the guides across all destinations. Knowledgeable, enthusiastic and attentive local guides bring each country to life — whether exploring the vibrant streets of Bangkok, the majestic temples of Angkor in Cambodia, or the rich cultural heritage of Vietnam. Their insight and warmth are such an important part of the overall experience.

We’re equally pleased that the hotel selection met your expectations. On this Thailand, Cambodia & Vietnam itinerary, we carefully choose properties that combine comfort, location and character, ensuring guests have a welcoming place to return to after full days of discovery.

At Lumle, what we call the Lumle Difference means putting customers first, delivering quality at an unbeatable price, and creating holidays that feel like more than just a trip. Your feedback reassures us that we are achieving exactly that.

Thank you again for your kind words. We would be absolutely delighted to welcome you on another Lumle adventure in the future.

Warm regards,

The Customer Success Team

Antwoord van Lumle Holidays

13 feb 2026

Dear Amanda,

Thank you so much for your wonderful review of your Thailand, Cambodia & Vietnam tour — we truly appreciate you taking the time to share your experience.

We are delighted to hear that your holiday was well organised from start to finish. This particular journey through Southeast Asia is designed to flow seamlessly from the vibrant energy of Bangkok, to the awe-inspiring temples of Angkor in Cambodia, and on to the cultural depth and natural beauty of Vietnam. Knowing that everything ran smoothly and allowed you to simply enjoy the adventure means a great deal to us.

At Lumle, we focus on what we call the Lumle Difference — putting the customer first, delivering quality at an unbeatable price, and creating experiences that feel like more than just a holiday. From carefully coordinated transfers and knowledgeable local guides to well-located hotels and balanced pacing, every detail is designed to remove stress and maximise enjoyment.

Thailand, Cambodia and Vietnam together offer such an extraordinary mix of ancient history, spiritual landmarks, vibrant street life, scenic landscapes and warm hospitality. We’re so pleased you were able to experience all of this in a way that felt smooth and well managed.

Your feedback will be incredibly helpful for other travellers considering this Southeast Asia tour, and we’re especially grateful for your kind recommendation.

We very much look forward to welcoming you on another Lumle adventure in the future — whether that’s South America, Japan, Africa, or somewhere entirely new.

Warmest thanks once again,

The Customer Success Team

Antwoord van Lumle Holidays

12 feb 2026

Hi Graham,

Thank you very much for your wonderful review of your Thailand, Cambodia and Vietnam tour. We’re delighted to hear that you found it to be such a rich and fulfilling experience.

This is truly one of Southeast Asia’s most immersive journeys — from the glittering temples and vibrant street life of Bangkok, to the awe-inspiring majesty of Angkor Wat in Siem Reap, and the dramatic limestone landscapes of Halong Bay. Add to that the energy of Ho Chi Minh City, the charm of Hoi An, and the cultural depth of Phnom Penh, and it certainly makes for a wonderfully busy adventure packed with unforgettable moments.

Our Thailand Cambodia Vietnam tour is designed to offer travellers the perfect balance of iconic landmarks, authentic cultural encounters and meaningful local experiences — all within a well-structured itinerary that maximises what you can see and do. We know it’s an active journey, but that’s exactly what allows you to experience so much in one carefully curated trip.

At Lumle, we pride ourselves on delivering the Lumle Difference — putting our customers first, offering exceptional quality at an unbeatable price, and creating experiences that go beyond a standard holiday. We want our travellers to return home not just with photographs, but with stories, memories and a deeper understanding of the destinations they’ve visited.

Thank you again for sharing your experience. Reviews like yours are incredibly helpful for other travellers considering a multi-country Southeast Asia adventure, and we truly appreciate you taking the time to post it.

We would be delighted to welcome you on another Lumle journey in the future — whether that’s wildlife in Africa, culture in Japan, or exploring the natural wonders of South America.

Warmest regards,

The Customer Success Team

Antwoord van Lumle Holidays

12 feb 2026

Hi Mandy,

Thank you so much for taking the time to share your experience of our Golden Triangle with Ranthambore tour. We truly appreciate your kind words, and we’re delighted to know you had a fantastic experience from start to finish.

India’s Golden Triangle with Ranthambore is one of the most captivating journeys in Asia — blending the royal grandeur of Jaipur, the timeless romance of the Taj Mahal in Agra, and the vibrant contrasts of Delhi, with the thrilling wildlife encounters of Ranthambore National Park. From standing before the ivory-white marble of the Taj at sunrise, to exploring Jaipur’s pink-hued palaces and venturing into the jungle in search of Bengal tigers, this is a journey filled with colour, culture, and unforgettable moments.

We are especially pleased that you found the trip very well organised and that our communication was strong throughout. At Lumle, we believe in what we call the Lumle Difference — putting the customer first at every stage, delivering exceptional quality at an unbeatable price, and creating experiences that feel like so much more than just a holiday. From the moment you enquire, through to your return home, our aim is to ensure everything runs smoothly so you can simply immerse yourself in the experience.

Thank you as well for leaving such a thoughtful review. Feedback like yours is incredibly valuable for other travellers considering a Golden Triangle and Ranthambore safari tour, as it gives them confidence and insight into what they can expect.

We would be absolutely delighted to welcome you on another journey in the future. Whether it’s exploring the temples of Southeast Asia, discovering the landscapes of South America, embarking on a wildlife safari in Africa, or experiencing Japan in cherry blossom season, we offer a wide range of carefully curated Lumle holidays designed with the same care and attention.

Thank you once again for travelling with us.

Warmest regards,

The Customer Success Team

Antwoord van Lumle Holidays

8 feb 2026

Dear Lynn,

Thank you for taking the time to share your feedback following your journey through Thailand, Cambodia and Vietnam. We genuinely appreciate honest and detailed reviews like yours, as they are invaluable for future travellers planning a multi-country adventure in Southeast Asia.

We’re pleased to hear that you found the transport arrangements to and from the holiday well organised and that you enjoyed having free time in Bangkok to explore the city at your own pace. Bangkok is a vibrant, fast-moving city, and built-in free time is something many travellers value.

That said, we’re very sorry to hear that parts of the journey felt tiring and that the border crossing between Phnom Penh and Ho Chi Minh City was frustrating. Overland travel in this region can involve long distances, and while these routes allow travellers to see the countryside and experience the region more authentically, we fully appreciate that they can be demanding, particularly on longer days.

Regarding the border crossing, we understand how stressful this experience can feel in busy conditions. While immigration procedures are controlled entirely by local border authorities and require individual passport processing, guides are expected to clearly brief guests and support them through the process. Your feedback has been shared with our local partners to ensure clearer guidance and better group coordination in future. We also take note of your comment regarding the small border-related fee and will be reviewing how this is communicated and handled to avoid any confusion.

At Lumle, we stand by the Lumle Difference — customer always first, quality at unbeatable value, and delivering more than just a holiday. Even when elements are outside our direct control, we aim to prepare guests fully and support them every step of the way, and we’re sorry where this didn’t meet expectations on this occasion.

Thank you again for sharing your experience so candidly. Your comments will be very helpful to other travellers considering a similar Southeast Asia journey, and they help us refine and improve our tours. We do hope you’ll consider travelling with Lumle again in the future, where we’d love the opportunity to welcome you on another carefully crafted adventure.

Warm regards,

The Customer Success Team

Antwoord van Lumle Holidays

8 jan 2026

Hi Julie,

Thank you for your wonderful review — and for highlighting the pace as well as the quality. It’s really helpful for future travellers planning a Highlights of Peru trip.

We’re delighted you had a fantastic tour and that everything felt extremely well organised from start to finish. Peru is a destination of extraordinary contrasts — from Lima’s coastal energy to the sacred valleys of the Andes — and the best way to see the key highlights in one journey is to keep the itinerary well-paced and tightly managed.

We’re also very pleased to hear your feedback on our local partner, particularly around their organisation and communication. Strong on-the-ground delivery makes all the difference, especially on a trip like this where early starts and long days are part of the experience so you can fit in the most iconic sights.

This is very much the Lumle Difference: putting customers first, working with trusted local partners, and delivering a high-quality experience at an unbeatable price — often packing in far more than guests expect from a “highlights” tour, while still keeping everything smooth and well supported.

Thank you again for travelling with us — we’d love to welcome you on another Lumle adventure in the future, whether that’s South America again or one of our many small-group tours worldwide.

Many thanks,

The Customer Success Team

Antwoord van Lumle Holidays

11 dec 2025

Hi there,

Thank you so much for your lovely feedback and for choosing Lumle for your Peru holiday.

We’re delighted to hear you found the guides friendly and knowledgeable, the trips well organised, and that you enjoyed a wide range of different experiences. That mix of expert guiding, smooth logistics and varied sightseeing is exactly what we aim for with our Peru itineraries – from the history and culture of Lima and Cusco, to the Sacred Valley, and of course the magic of Machu Picchu and the Andes.

This is what we call The Lumle Difference – putting the customer first, combining quality at unbeatable value, and always trying to deliver more than just a holiday through authentic, memorable experiences.

Your comments will be really helpful for other travellers thinking about a Peru tour with Lumle, and we truly appreciate you taking the time to share them.

We’d be delighted to welcome you back on another Lumle Holidays adventure in the future – perhaps exploring more of South America or one of our other long-haul destinations.

Warmest wishes,

The Customer Success Team
Lumle Holidays

Antwoord van Lumle Holidays

25 nov 2025

Dear Customer,

Thank you so much for taking the time to share your feedback – we’re really pleased to hear that your Peru holiday ran smoothly from start to finish.

Peru is one of our signature destinations, with its mix of Lima’s coastal charm, the Sacred Valley and Cusco, and of course the magic of Machu Picchu – so it’s wonderful to know that everything came together as planned and you could simply relax and enjoy the journey.

At Lumle, we call this the Lumle Difference – carefully coordinated itineraries, trusted local partners and guides, and 24/7 support in the background, all designed to deliver more than just a holiday at a competitive price.

Thank you again for choosing Lumle Holidays and for leaving a review that will reassure other travellers who are considering a Peru highlights tour. We’d be delighted to welcome you back on another Lumle adventure in the future – perhaps Chile, Ecuador & Galápagos, or even India and Sri Lanka next time.

Warm regards,

The Customer Success Team

Antwoord van Lumle Holidays

25 nov 2025

Dear Wanderland,

Thank you so much for your lovely review – we’re delighted to hear you enjoyed such a great itinerary for your limited time in Ecuador.

Ecuador is a wonderfully rich destination, where you can go from historic Quito to the lush rainforest in just a few hours, so it’s really pleasing to know that the route worked well for you and made the most of your days. We’re especially happy to hear that Leonardo looked after you so well in Quito and the rainforest – we’ll be sure to pass on your kind words to him and our local team. It’s also great to know that all three sets of accommodation met your expectations.

Thank you as well for mentioning the last-minute return flight change. Airline schedule changes less than 24 hours before departure can be stressful, so we’re very glad that our partners in Quito and Narayan at Lumle were able to resolve things efficiently and keep your holiday running smoothly. Quiet, behind-the-scenes support like this is a big part of the Lumle Difference – making sure you always feel looked after, even when plans change unexpectedly.

We really appreciate you taking the time to share your experience, as it will be very helpful for other travellers considering an Ecuador highlights holiday with limited time. We’d be delighted to welcome you on another Lumle journey in the future – perhaps Peru, Galápagos, or even a return to South America to explore somewhere new.

Warm regards,

The Customer Success Team

Antwoord van Lumle Holidays

25 nov 2025

Dear Abby,

Thank you very much for taking the time to share your feedback, and for choosing our Highlights of Peru tour. We’re really pleased to hear that you found the itinerary well organised, enjoyed the local tour guides, and would be happy to travel with Lumle again – that means a lot to us.

Peru is naturally quite a demanding destination – with early starts, altitude, and packed days around Cusco, the Sacred Valley and Machu Picchu – so we’re glad the structure and guiding worked well overall, even if the pace felt full-on at times.

I’m genuinely sorry that:

You felt the support during health issues wasn’t what it could have been; and

The costs to make changes came across as a “hefty” extra.

On the change costs specifically: in your case, the request to postpone the holiday to a later date came after your international and domestic flights and Machu Picchu entrance tickets had already been issued. These elements are highly restricted and, once confirmed, are either non-refundable or subject to strict airline/rail/permit change fees and supplier administration charges.

We did our best to help you postpone, but the supplement you were quoted came almost entirely from:

Airline change/reissue fees

Domestic flight and rail/ticket changes

Machu Picchu permit costs and local supplier admin fees

There was no additional “penalty” from Lumle on top of this, but we absolutely understand it feels like a big extra cost when all of those restricted elements are involved. Situations like this are exactly why we always strongly recommend having comprehensive travel insurance in place that covers illness and the need to postpone or cancel where possible.

On the health support you received on tour: having reviewed the file with our Peru partner, we can see that the hotel helped you arrange medical assistance locally, and that our operations team confirmed your onward travel to Cusco and provided an oxygen tank on the bus, as recommended by the doctor. However, it’s clear that communication around this was not as joined-up or reassuring as it should have felt from your side, especially at altitude and when you were understandably worried. Even when protocols are followed in the background, if it doesn’t feel supportive and proactive to you in the moment, then we haven’t fully delivered the level of care we want our guests to experience.

We’re using your case to tighten how we communicate during on-tour health issues – particularly making sure guests always feel personally checked in on and clearly informed about what has been arranged for them, rather than having to piece it together via hotel staff.

This is not the experience we want our guests to have, especially on a tour that is designed to be one of our flagship Peru highlights holidays. Your comments are very helpful in showing us where we can improve both our on-tour welfare support and how we explain change rules and fees up front.

Thank you again for your honest, balanced review – it will be really useful for future travellers considering Peru, and we’re grateful that despite the issues you would still use Lumle again. We’d love the chance to look after you on a future Lumle holiday and deliver a smoother, fully 5-star experience next time.

Warm regards,

The Customer Success Team

Antwoord van Lumle Holidays

24 nov 2025

Dear Chris,

Thank you so much for such a detailed, heartfelt review – and for trusting Lumle Holidays with a trip that meant so much to your wife. We are genuinely honoured to hear that your Golden Triangle tour to India not only lived up to expectations, but “exceeded all expectations”, especially when seeing the Taj Mahal has been a long-held dream.

We’re delighted that from the moment you were met at the airport and taken to your hotel, you felt looked after. Our aim on every India Golden Triangle holiday is to make the experience feel smooth and reassuring, particularly on arrival in a new country.

It’s wonderful to hear that:

The group size and similar ages made the pace feel just right for everyone

The coach was spacious, clean, air-conditioned, and kept stocked with cold bottled water

Your driver’s skill and calm navigation in Delhi’s traffic made you feel safe throughout

We’re especially grateful for your generous words about Anirudh Singh Rathore. He is one of the finest guides we work with, and your review really captures why:

Professional, punctual, courteous throughout the 10 days

Going above and beyond for guests who felt unwell – arranging hotel check-ins, visiting pharmacies, translating, and making sure nobody missed key elements of the tour

Sharing rich, engaging knowledge both on the road and at each site, turning famous monuments and everyday scenes into meaningful stories

We’ll be sure to share your feedback with Anirudh and our India operations team – they will be absolutely thrilled to know that, in no small part thanks to them, your wife’s dream of seeing the Taj Mahal was “everything she could have hoped for and more”.

This is exactly what we mean by the Lumle Difference:

Customer first – from airport welcome to farewell, with support on the ground when things don’t go perfectly.

Quality at unbeatable value – carefully chosen hotels, a comfortable coach, and expert guides who genuinely care.

More than just a holiday – we want your India tour to feel like a once-in-a-lifetime journey full of memories, not just another tick on the bucket list.

Thank you again for taking the time to describe your experience in such detail – your review will be incredibly helpful for others considering a Golden Triangle India holiday with Taj Mahal.

We’d be truly delighted to welcome you and your wife on another Lumle holiday in the future, whether that’s back to India or to one of our other destinations.

Warmest regards,

The Customer Success Team

Antwoord van Lumle Holidays

18 nov 2025

Dear Anna,

Thank you so much for your lovely 5-star review – and for choosing Lumle for your second holiday with us. We’re absolutely delighted to hear that your Cambodia and Vietnam trip was “another brilliant holiday” and that everything went to plan.

Cambodia and Vietnam together make such a rich journey – from the sunrise over Angkor Wat and the temple-strewn jungles around Siem Reap, to the bustling streets of Hanoi and Ho Chi Minh City, the serenity of Halong Bay and the lantern-lit charm of Hoi An. It’s wonderful to know that all the arrangements worked smoothly in the background so you could simply relax and enjoy it all.

The fact that you’ve travelled with us before and chosen to come back means a great deal. Your comment that you “will definitely use Lumle again” is one of the best compliments we could receive and a huge vote of confidence in how our teams and local partners look after you on the ground.

What you’ve described really reflects the Lumle Difference:

Customer always first – clear planning, reliable local partners and support at each stage so your holiday feels effortless.

Quality at unbeatable value – well-crafted itineraries, trusted guides and carefully chosen services that deliver a brilliant experience without compromising on standards.


More than just a holiday – not just ticking sights off a list, but building journeys that leave you wanting to come back for more.

Your concise, positive review will be very helpful for other travellers considering a Cambodia and Vietnam tour, especially those wondering if they can trust a specialist to get every detail right.

We’d be absolutely delighted to welcome you on holiday number three with Lumle – whether that’s exploring more of Southeast Asia, or discovering somewhere completely new, from India and Nepal to Japan, Costa Rica and beyond. With expert-curated holidays to over 70 countries worldwide, there’s plenty more of the world we’d love to help you experience when you’re ready.
Many thanks again for travelling with us – twice – and for sharing your experience.

The Customer Success Team
Lumle Holidays

Antwoord van Lumle Holidays

18 nov 2025

Dear Keene,

Thank you so much for your 5-star review and for choosing Lumle for your Peru holiday – we’re delighted to hear you felt it was “really great organisation” and that you were looked after every step of the way.

Peru is an incredible destination, weaving together Inca history, dramatic Andean landscapes, the Sacred Valley, Machu Picchu and vibrant Lima. It’s a place where every day can be full – early train rides through the mountains, walking ancient cobbled streets in Cusco, exploring markets and tasting local cuisine – so knowing that the logistics felt smooth and well organised means you could simply relax and enjoy the journey.

We’re especially pleased to hear that your guides were well informed, friendly and professional. On a Peru tour, great guiding makes all the difference: turning ruins into stories, scenery into context and everyday encounters into genuine cultural insight. Your feedback is a wonderful reflection of the care and passion our local partners bring to each trip.

What you’ve described captures the Lumle Difference perfectly:

Customer always first – being looked after at every step, from arrival through to departure, so you feel supported throughout your holiday.

Quality at unbeatable value – working with trusted, knowledgeable local guides and reliable ground teams to deliver a polished experience without losing the human touch.

More than just a holiday – creating journeys that combine famous highlights with meaningful, well-hosted experiences that stay with you long after you return home.

Thank you as well for keeping your review clear and to the point – it will be really helpful for other travellers considering a Peru tour who want reassurance about organisation, support and guide quality.

We’d be absolutely delighted to welcome you on another Lumle holiday in the future – whether that’s exploring more of South America, such as Chile, Argentina or Brazil, or discovering somewhere completely different. With expert-curated holidays to over 70 countries worldwide, there’s a whole world of journeys we’d love to help you plan when you’re ready.

Many thanks again for travelling with us and for sharing your experience.

The Customer Success Team
Lumle Holidays

Antwoord van Lumle Holidays

17 nov 2025

Dear Mary,

Thank you so much for your wonderfully detailed 5-star review and for choosing Lumle for your very first organised holiday. We’re absolutely delighted that your Sri Lanka holiday with Golden Triangle India extension turned into such a brilliant experience for you both.

Sri Lanka and India together make for an incredibly rich journey – from Sri Lanka’s lush tea country, wildlife-rich national parks and golden beaches to the bustling cities, majestic forts and the Taj Mahal on a classic Golden Triangle India tour. It’s a combination that offers a huge amount in a relatively short time, so we’re really pleased to hear that, even at a fairly busy pace, you found it a great experience and felt well supported throughout – especially as first-time travellers on an organised small group tour.

We’re thrilled that you found the Lumle Representatives, local guides in both countries and the driver in India to be excellent, caring and attentive. That caring, human touch is at the heart of what we do, and it’s lovely to know that it came across so clearly on your Sri Lanka highlights tour and Golden Triangle extension.

Thank you too for your comments on the hotels. It’s very reassuring to hear that you found all of them acceptable, with the three Sri Lankan hotels you felt were “local to you” and the final hotel in India standing out as excellent. We always aim to balance comfort, location and character, and your feedback helps us fine-tune those choices even further.

Your review also captures the Lumle Difference perfectly:

Customer always first – from planning through to your return, our teams and local partners are there to support you, especially on a holiday at pace like this one.

Quality at unbeatable value – we work hard behind the scenes to pair excellent guides, attentive drivers and well-chosen hotels with competitive pricing, so you feel you’ve had a rich, in-depth experience in both Sri Lanka and India without compromising on standards.

More than just a holiday – our goal isn’t simply to move you from place to place, but to ensure you see and experience so much, as you’ve described, and come home with vivid memories of both countries – the scenery, the culture, the people and the hospitality.

We’re especially grateful for your kind words about our customer service and information before and after booking. Clear, prompt communication is a big part of making an escorted group holiday feel smooth and stress-free, so it’s wonderful to hear that replies arriving within an hour or two, even at weekends, and fully addressing your questions, made a positive difference to your overall experience.

Your detailed review will be incredibly helpful for other travellers, particularly those who are considering a Sri Lanka plus Golden Triangle India tour and want reassurance about pace, comfort, support and the booking process.

We’d be absolutely delighted to welcome you back on another Lumle holiday in the future – whether that’s returning to South Asia or discovering somewhere completely new, from Nepal and Bhutan to Japan, Vietnam, Costa Rica and beyond. Lumle now operates expert-curated holidays to over 70 countries worldwide, with a wide range of small group tours and tailor-made journeys, all designed to deliver more than just a holiday.

Thank you once again for travelling with us and for recommending Lumle so highly.

Warm regards,

The Customer Success Team
Lumle Holidays