Lumle Holidays Reviews 

1.533
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TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

We booked the India 10-day Luxury Golden Triangle Tour with Ranthambore National Park. From start to finish, everything was taken care of by the Lumle team- we were 3 people instead of the usual 2, bu... Toon meer

Beoordeeld met 5 van de 5 sterren

We have just returned from The islands of Indonesia tour which was a very full packed but amazing holiday. Lumle and their local operators are very responsive and accommodating and made the trip stres... Toon meer

Beoordeeld met 5 van de 5 sterren

We booked a holiday to Ecuador with Lumle and were impressed with their care. The whole process was easy and we were kept informed throughout. When our flight was cancelled through no fault of theirs... Toon meer

Beoordeeld met 3 van de 5 sterren

I went on the 17 night Galapagos and Machu Picchu trip Sept 14-30th. Lumle obviously needs to hire out the trips to companies that take care of the logistics in each destination. The part in Ecu... Toon meer

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Tailor-made holidays and small group tours to over 65 countries, specialists in budget to luxury & cultural to adventure holidays. Personalized quality service and expert advice from Lumle Holidays.


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4,7

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TrustScore 4.5 uit 5

2K reviews

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Beoordeeld met 5 van de 5 sterren

Costa Rica Pura Vida…

We very much enjoyed our recent tour of Costa Rica.
Although it was the wet season it did not distract from our enjoyment and did not prevent us from doing everything as planned. The lack of crowds and queuing was a great bonus. All our pick ups were on time and the transport of a high standard.
All the hotels we stayed in were all very different. The Arenal Eco Lodge and WIldlife Centre being a favourite.
We would definately book again with Lumle. This was an unescorted tour and we did not have any other people travelling with us.
One suggestion would be do not book a flight that connects through Newark in the USA. If you have to make sure you have at least 3 hours+ between flights. We missed our connection due to an initial delay leaving Costa Rica and nearly missed our rebooked one due to the long queues in passport control. In Newark they do not have connection facilities which means that you have to collect your bags, change terminal, re drop your bags and then once again go through security. Never again a very stressful end to a great holiday. Lumle please note when recomending flights.

23 mei 2025
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Dear Barbara,

Thank you so much for your wonderful 5-star review and for sharing your experience of your recent adventure through vibrant, verdant Costa Rica! We’re overjoyed to hear that your tour went so smoothly and that you returned with such fantastic memories — even during the green (wet) season!

Costa Rica is one of the world’s most biodiverse and enchanting destinations, and your words capture the spirit of the country so beautifully. From mist-shrouded rainforests and steaming volcanoes to tranquil wildlife reserves and warm-hearted locals, it’s a land where pura vida (pure life) is more than a phrase — it’s a way of being.

We’re delighted that all your pickups were punctual, the transport comfortable, and that each of your handpicked hotels offered something unique — especially the Arenal Eco Lodge & Wildlife Centre, which remains a guest favourite for good reason. Surrounded by lush forest and teeming with wildlife, it’s a haven for those seeking both serenity and a deep connection to nature.

Your note about the benefits of travelling during the quieter wet season — fewer crowds, no queues, and a more intimate experience — is something we often recommend to our travellers. It’s great to hear this proved true for your journey, and even more so that your activities continued uninterrupted despite the occasional downpour.

As this was a fully unescorted, private tour, we’re especially pleased that you felt confident and cared for throughout — a key part of what we call The Lumle Difference. Even when you're travelling independently, our behind-the-scenes planning, 24/7 support, and hand-selected local partners are there to ensure everything runs like clockwork.

We truly appreciate your honest feedback about your flight experience via Newark. Long layovers and complex US airport procedures can absolutely affect the end of an otherwise perfect holiday. Your point is well taken, and we will be sure to consider this when recommending future flight routes for our clients — thank you for sharing this practical insight to help fellow travellers.

Above all, we’re thrilled to hear you’d travel with us again. Whether your next journey takes you to the mountain temples of Nepal, the plains of East Africa, the waterfalls of South America, or back to the rich ecosystems of Central America — we’d love to welcome you on another unforgettable Lumle tour.

Thank you once again for choosing us, for trusting our team, and for taking the time to share your experience so generously.

Warmest regards,

Team Lumle

Beoordeeld met 5 van de 5 sterren

Lumle Holidays were fantastic

Lumle Holidays were fantastic. Our tour to Peru was smooth and every transfer, excursion, hotel and flight was planned well by them.
Lumle communicated in a timely way, always giving us full information which alleviated any worries we had as we had never done a tour like this before.
We would most definitely book through Lumle again and can’t wait for our next adventure through them.
Thank You Lumle.

6 juni 2025
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Dear Tina,

Thank you so much for your glowing 5-star review and for choosing Lumle Holidays to curate your incredible adventure through Peru. It means the world to us that your first experience with a tour of this nature was not only smooth and enjoyable but left you feeling confident, reassured, and ready for your next adventure!

Peru is a country of extraordinary contrasts — from the mystical heights of Machu Picchu and the sacred serenity of the Sacred Valley, to the colourful markets of Cusco and the cultural rhythms of Lima. We’re thrilled to hear that every transfer, flight, hotel, and excursion was seamless, allowing you to immerse yourself fully in the magic and mystery of this spectacular destination.

It’s especially rewarding to hear that our team’s timely communication and thorough information helped ease any pre-trip worries. At Lumle, we understand that embarking on a journey like this — especially for the first time — can be exciting but also a little daunting. That’s why we place great importance on being a reassuring, proactive presence throughout your planning and travel experience.

We are genuinely touched by your words and even more excited that you’re already looking forward to your next adventure with us. Whether it’s exploring the ancient trails of Nepal, the rice terraces of Vietnam, the wildlife-rich plains of Kenya, or the sun-soaked coastlines of southern Europe — we’d be honoured to plan your next journey.

Your kind feedback beautifully reflects what we call The Lumle Difference: exceptional attention to detail, heartfelt support at every stage, and a deep passion for creating enriching, worry-free journeys that go far beyond the ordinary.

Thank you again for your trust, your enthusiasm, and for sharing your experience to help other future travellers feel inspired and at ease.

We can’t wait to welcome you back soon!

Warmest wishes,

Team Lumle

Beoordeeld met 4 van de 5 sterren

Amazing tour in South America

We had a lovely tour to South America (Peru, Argentina and Brazil). Nothing was too much trouble for Narayan at Lumle UK. The trip from booking to flying back was very well organised. All the hotels were well located with comfortable rooms and excellent breakfasts included except for one of the hotel in Urubamba which was not located near the town and no one spoke English in the hotel.
All the hotels staff could not have been more helpful and all local guides were very knowledgeable. We had a fabulous experience.

6 mei 2025
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Dear Nainita,

Thank you so much for your kind and detailed review, and for allowing Lumle Holidays to be a part of your journey across South America. We’re truly delighted that you had such a memorable experience visiting Peru, Argentina, and Brazil — some of the most iconic and breathtaking destinations in the world.

It’s a pleasure to hear that everything from booking to your return flight was well organised, and that you felt supported throughout — especially by Narayan and our UK team. At Lumle, we pride ourselves on offering attentive, personal service before, during, and after every journey — and your words are a wonderful testament to that commitment.

Your highlights reflect the very best of South America: from the ancient Inca wonders of the Sacred Valley and the energy of Buenos Aires to the unforgettable natural spectacle of Iguazu Falls and the golden coastline of Rio de Janeiro. We're so pleased that our carefully chosen, well-located hotels and the expertise of our local guides enhanced your journey and added both comfort and cultural depth to your travels.

We also appreciate your feedback about the hotel in Urubamba. While we aim to offer authentic and peaceful properties, we recognise the importance of accessibility and communication — especially in remote areas. Your comments are noted and will be used to help fine-tune future experiences for our guests.

Above all, we are incredibly grateful that you’ve not only travelled with us once, but have already booked your next adventure — to Nepal! We’re so excited to welcome you back to explore the spiritual heart of the Himalayas. From the ancient temples of Kathmandu and the serenity of Pokhara to the awe-inspiring mountain landscapes and rich local traditions, Nepal offers an experience like no other — and we can’t wait for you to discover its magic with us.

This return booking is the greatest compliment we could receive. It reflects what we call The Lumle Difference — a dedication to building meaningful journeys, personalised support, deep local expertise, and travel that goes beyond the ordinary.

Thank you again for your continued trust and for taking the time to help guide fellow travellers with your insights. We look forward to helping you create more unforgettable memories — not just in Nepal, but wherever your wanderlust takes you next.

Warm regards,

Team Lumle

Beoordeeld met 4 van de 5 sterren

I enjoyed most of the trip

I enjoyed most of the trip. Overall a very good experience. A few times the transportation was not up to par.

17 mei 2025
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Antwoord van Lumle Holidays

Dear Linda,

Thank you so much for taking the time to share your experience with Lumle Holidays.

We’re truly delighted to hear that you enjoyed most aspects of your journey and that it was, overall, a very good experience. At Lumle, we strive to craft immersive, meaningful travel experiences that leave lasting impressions — from the moment you arrive to the final farewell. Your feedback on the transportation is noted and valued, and we’ve already passed it along to our ground operations team to ensure we meet — and exceed — expectations every step of the way.

At the heart of what we do lies a deep commitment to authentic cultural connection, seamless travel design, and warm, attentive service. This is what we call the Lumle difference. Whether you're exploring ancient ruins, gliding through misty landscapes, or tasting local cuisine under the stars — our aim is always to make your journey unforgettable.

We’d love the opportunity to welcome you back on another adventure soon, perhaps to a new destination waiting to be discovered — or a return to a favourite one, with even more refined touches. If there’s anything we can do to assist with your future travels, we’re only ever a message away.

Warmest wishes,

The Lumle Holidays Team
www.lumle.com | Your gateway to immersive journeys

Beoordeeld met 4 van de 5 sterren

Our Cambodia and Vietnam trip April…

Our Cambodia and Vietnam trip April 28-May 11, 2025 was amazing! Lumle has taken care of everything really well. Having a smaller group (6 of us) was ideal. The itineraries were great, they provided convenient transports with a surprised bonus supply of bottled water at the start and end of each trip
The hotels were in good location and very comfortable.

There was 1 incidence of miscommunication with our booked puppet show in terms of transport. Lumle acted on this quickly with the help of the hotel staffs. Our tickets were rebooked to the next time slot.

Lastly, there was an ounce of dissatisfaction amongst our group with a driver who took us to Halong Bay due to lack of proper communication leading to confusion in our group, this include our stopovers and upon arrival to Halong bay. Maybe Lumle should make sure that all driver(s) can communicate well and give clear instructions.

Overall, we had a near perfect holiday. Thanks, Lumle. We would definitely book with you again in the near future!

28 april 2025
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Hi Malou,

Thank you so much for taking the time to share your experience of our Cambodia and Vietnam tour (April 28 – May 11, 2025) – we’re absolutely thrilled to hear it was an amazing journey for you and your group!

At Lumle, we believe that the magic of travel lies in the perfect balance of cultural immersion, comfort, and seamless organisation, and it’s wonderful to know you felt well looked after throughout. Travelling in a small group of six allows for more intimate experiences, flexibility, and meaningful connections – something we intentionally design for all our escorted adventures.

We’re delighted you enjoyed the well-crafted itineraries, convenient transfers, and the thoughtful touch of bottled water to keep you refreshed during your travels. It’s also great to hear the hotel locations and comfort hit the mark – we handpick accommodations to enhance your overall experience and keep you close to the heart of each destination.

We do sincerely apologise for the puppet show transport miscommunication and the confusion caused during your Halong Bay transfer. While we’re pleased our team acted swiftly with hotel staff to rebook your tickets, we also take on board your important feedback about driver communication standards. We’re already reviewing this internally to ensure all drivers provide clearer, more proactive communication moving forward.

Your kind words about rebooking with us again truly mean a lot. We’d love to welcome you on another Lumle adventure – whether it’s the temples of Thailand, the colours of India, the wonders of Peru, or even a safari in Tanzania – we have a world of journeys waiting, all delivered the Lumle way.

Thank you again for choosing Lumle Holidays and for being part of our global travel community.

Warm regards,

Team Lumle

Beoordeeld met 4 van de 5 sterren

Explore Sri Lanka May 2025

Great holiday and amazing places as part of the tour. Guide was knowledgeable and keen to go out of his way to ensure satisfaction.
Only issues related to the transportation which was cramped for Europeans being a local small coach, so legroom and seat comfort compromised. A chiller would have been welcomed for chilled water rather than an electric ‘cool box’ that struggled. Hotels generally of a very good standard, meals all buffet style so choice for all. Definitely use Lumle again and recommend for those seeking an escorted tour.

30 april 2025
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Hi Sarah,

Thank you so much for sharing your experience of our Explore Sri Lanka tour this May – we’re so pleased to hear you had a great holiday exploring the stunning beauty, rich heritage, and vibrant culture of Sri Lanka!

It’s wonderful to know that your guide made a lasting impression, going above and beyond to ensure your journey was smooth, insightful, and enjoyable. At Lumle, we pride ourselves on working with local experts who bring destinations to life with passion and authenticity – that’s part of the Lumle Difference.

We're equally delighted you appreciated the carefully chosen hotels and the buffet-style dining, designed to offer something for every taste, whether you're after authentic Sri Lankan flavours or international favourites.

We do sincerely appreciate your feedback regarding transport comfort and onboard amenities. While we do aim to use locally appropriate vehicles to immerse our travellers in an authentic experience, we completely understand the importance of comfort – especially for long journeys – and your comments have been noted for our continuous improvement. We’re already reviewing options to enhance legroom and cooling systems for future tours.

Thank you for your trust in Lumle, and most importantly, for saying you'd travel with us again and recommend our tours. That means the world to us. We’d love to welcome you again on another escorted small-group adventure, perhaps to Vietnam, Costa Rica, Morocco or even Japan – all curated with the same care, insight, and seamless organisation.

Here's to many more unforgettable journeys ahead – the world is waiting, and we’d be honoured to show it to you the Lumle way.

Warm regards,

Team Lumle

Beoordeeld met 5 van de 5 sterren

Costa Rica - Pura Vida

We’ve just got back from a wonderful holiday in Costa Rica. The itinerary included everything you’d want to do on your first trip, and the opportunity to add optional activities means you can make it a busy or relaxed you want. The holiday was well organised, all pick-ups on time and efficient. We stayed in small locally run hotels which were in good locations and all very clean and comfortable with very helpful staff. Thanks for a great holiday

6 mei 2025
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Antwoord van Lumle Holidays

Hi Sara,

Thank you so much for your glowing 5-star review and for choosing Lumle Holidays for your Costa Rica adventure!

We’re absolutely thrilled to hear that your trip was such a memorable experience. Costa Rica – the land of “Pura Vida” – offers an incredible blend of lush rainforests, exotic wildlife, pristine beaches, and vibrant culture, and it’s wonderful to know that your itinerary captured the magic of a first-time visit.

At Lumle, we pride ourselves on delivering seamless, thoughtfully curated travel experiences, and we're delighted that you found the organisation smooth, with all your transfers running on time. Our partnerships with locally owned, character-filled hotels are designed to give you a real taste of Costa Rican hospitality, and we’re so pleased you enjoyed their comfort, cleanliness, and service.

What makes us different – The Lumle Difference – is our commitment to authenticity, flexibility, and quality without compromise. The ability to personalise your journey with optional activities ensures that every traveller can shape their own adventure, whether you're chasing waterfalls or simply unwinding in the jungle.

We’d love to welcome you back soon to explore more of the world with us. Whether it’s the temples of Southeast Asia, the wonders of South America, or the mystique of Africa, our wide range of immersive tours is waiting for you.

Until then – thank you again for travelling the Lumle way.

Warmest regards,

Team Lumle

Beoordeeld met 5 van de 5 sterren

The perfect holiday tour

The perfect holiday tour! Everything was incredibly well organised and our tour Guide in Japan was incredible. We also booked some additional days through the company before the official tour started and it all went very smoothly. I wouldn’t hesitate to use Lumle again.

17 mei 2025
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Antwoord van Lumle Holidays

Dear Kate,

Thank you so much for taking the time to share your wonderful 5-star review!

We’re absolutely delighted to hear that your recent holiday tour to Japan was nothing short of perfect. At Lumle Holidays, we pride ourselves on creating seamless and enriching travel experiences—so it’s fantastic to know that everything from your pre-tour arrangements to the guided journey itself was so well organised.

Japan is a land of timeless traditions, futuristic wonders, and serene beauty, and we’re thrilled that your tour guide in Japan made your adventure even more special. Our local experts are at the heart of what we do—handpicked for their deep knowledge, warmth, and passion for showcasing their homeland. It’s this dedication to authentic and hassle-free travel that sets the Lumle experience apart.

We're especially pleased to hear that your additional days booked before the tour were just as smooth and enjoyable. Our team is always happy to personalise itineraries for our guests—whether it’s extending a stay, adding cultural excursions, or simply recommending the best hidden gems to explore.

Your kind words mean the world to us, and we would be honoured to welcome you again on your next adventure. With a wide range of carefully curated holidays across Asia, Africa, the Americas, and beyond, Lumle is here to help you uncover the beauty of the world—one unforgettable journey at a time.

From the cherry blossoms of Kyoto to the temples of Cambodia, the wildlife of Kenya to the colours of Peru—your next perfect holiday is only a click away.

We look forward to planning your next incredible escape!

Warm regards,

The Lumle Holidays Team
www.lumle.com – Explore. Discover. Experience.

Beoordeeld met 5 van de 5 sterren

Fabulous holiday, great locations, hotels and lovely people.othing was too much trouble for…

Nothing was too much trouble for Narayan and staff at Lumle UK, and Rabin and the Lumle staff in Nepal. Very well organized, the guest's experience was paramount. All 3 hotels were well located with comfortable rooms and excellent breakfasts included. The hotel staff could not have been more helpful and all local guides were very knowledgeable. We had a fabulous experience.

20 mei 2025
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Dear Valerie,

Thank you so much for your heartfelt words – we're overjoyed to hear that your journey with us was nothing short of fabulous!

At Lumle Holidays, we believe that travel is more than just visiting places – it's about creating meaningful moments, forming real connections, and immersing our guests in the heart and soul of a destination. We're thrilled that you experienced exactly that in Nepal – from the welcoming smiles at every hotel to the insightful local guides who brought each destination to life.

Your kind praise for Narayan, our dedicated UK team, and the ever-supportive Rabin and our Nepal staff speaks volumes about the care and attention we pour into every single itinerary. It's our mission to ensure every traveller feels supported, inspired, and truly valued from the moment they enquire to the moment they return home.

We’re so glad the handpicked hotels offered both comfort and convenience, and that the exceptional breakfasts, friendly service, and seamless organisation made your holiday smooth and enjoyable throughout.

Valerie, it’s guests like you who inspire us every day to keep raising the bar. We’d be absolutely delighted to welcome you again – whether you're dreaming of walking with elephants in Sri Lanka, uncovering ancient temples in Cambodia, or chasing the Northern Lights in Iceland, Lumle’s world of hand-curated adventures awaits.

Until your next adventure – thank you for choosing Lumle, where extraordinary journeys begin.

Warmest wishes,

The Lumle Holidays Team
Where journeys begin with care and end in unforgettable memories.

Beoordeeld met 5 van de 5 sterren

Nepal tour

Was picked up at airport, hotels were nice trip was well organised.

7 mei 2025
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Antwoord van Lumle Holidays

Dear Judy,

Thank you so much for your wonderful 5-star review!

We’re thrilled to hear that your Nepal tour with Lumle was a smooth and enjoyable experience—from the warm airport welcome to the comfort of your handpicked hotels. It’s always our goal to deliver more than just a holiday—we aim to create meaningful, well-organised travel experiences that leave a lasting impression.

At Lumle Holidays, we take pride in crafting carefully curated itineraries, expert-led journeys, and seamless logistics so you can focus on what truly matters—immersing yourself in the culture, landscapes, and spirit of each destination.

We would be absolutely delighted to welcome you back on another adventure—whether you dream of wandering through ancient temples in Cambodia, experiencing the magic of Machu Picchu in Peru, or chasing cherry blossoms in Japan, our worldwide holidays are designed with passion and attention to detail.

Thank you once again for choosing Lumle. We look forward to helping you discover more of the world soon!

Warm regards,

The Lumle Holidays Team
Where journeys begin with care and end in unforgettable memories.

Beoordeeld met 5 van de 5 sterren

This was our first venture with an…

This was our first venture with an itinerary provided, so we were a little unsure of what to expect, however there was absolutely no need for any concerns. We were amazed by the planning and organisation that went in to making everything run like clockwork. From the very start of our enquiry, to the seamless travel, amazing locations, accommodation and knowledgeable guides, we were made to feel special by everyone and everything associated with Lumle Holidays. A massive thank you, and thumbs up to a fantastic adventure.
Here’s to the next one!

17 mei 2025
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Dear Kate,

Thank you so much for your wonderful 5-star review — we're absolutely delighted to hear that your journey through Costa Rica with Lumle Holidays left such a lasting impression!

Venturing into a trip with a fully planned itinerary for the first time can feel like a leap of faith, and we’re overjoyed that every detail — from the moment of your enquiry to the last wave goodbye — unfolded seamlessly and stress-free. That’s exactly the Lumle difference: thoughtful planning, trusted local partners, and a genuine commitment to creating journeys that feel effortless yet extraordinary.

Costa Rica is a land where misty volcanoes, vibrant rainforests, exotic wildlife, and golden beaches collide — and knowing that you experienced it all with ease, comfort, and the warmth of expert guides makes us incredibly proud. From waking to the call of howler monkeys in Arenal to floating along the canals of Tortuguero, we hope the memories you’ve made will stay with you forever.

To others considering their next escape: if you're dreaming of a holiday where nature meets adventure, where every transfer, lodge, and moment flows smoothly, and where you're not just a booking number but part of our travel family — we invite you to discover the world with Lumle Holidays. From Costa Rica to Cambodia, Sri Lanka to South Africa, we craft immersive travel experiences designed to leave you awed, inspired, and cared for.

Kate, we can’t wait to welcome you back for your next adventure — thank you again for travelling with Lumle!

Warmest wishes,

The Lumle Holidays Team
Travel Beyond the Ordinary

Beoordeeld met 5 van de 5 sterren

Japan This was a wonderful experience and one…

This was a wonderful experience and one of the best tours that I’ve taken; our guide in Japan was extremely thorough and efficient, she went above and beyond in helping us and streamlining all the details in this extensive and multicity trip !
My only complaint was the welcome day when we had paid for transfer to the hotel by bus and that didn’t happen and we had to take the train

16 mei 2025
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Antwoord van Lumle Holidays

Dear Pamela,

Thank you so much for your glowing review! We're absolutely thrilled to hear that your journey through Japan was such a memorable and enriching experience. At Lumle Holidays, we’re passionate about creating seamless, well-curated adventures — and it’s wonderful to know your guide made the tour truly exceptional with their dedication, efficiency, and personal touch.

We’re sorry to hear about the arrival transfer not going as planned. While this is certainly not reflective of our usual service, we’re already reviewing this with our local team to ensure smoother coordination for future guests. Your feedback is incredibly valuable and helps us continuously raise the bar.

At Lumle, we specialise in immersive, multi-country holidays that blend cultural discovery, expert-led tours, and handpicked experiences across Asia, Latin America, Africa, and beyond. From the temples of Japan and the jungles of Costa Rica, to the Himalayan heights of Nepal and the mystical ruins of Peru, our goal is to take you beyond the guidebook and into the heart of every destination.

To anyone reading this — if you’re looking for a travel company that truly cares, goes the extra mile, and crafts holidays with detail, authenticity, and passion, we warmly invite you to experience the Lumle difference on your next adventure.

We can’t wait to welcome you again, Pamela — wherever in the world your wanderlust takes you next!

Warm regards,

Lumle Holidays – Travel Beyond the Ordinary

Beoordeeld met 3 van de 5 sterren

Please pay attention to details

Over all a nice experience with the trip.

Unfortunately in Agra: Royal Sarovar Portico hotel I run into problems. Hotel stuff accused me of paying with fake money; spa lady wasn't pleasant. After having district manager come in and resolve the problem I still didn't feel comfortable after that. It was stressful.
On our last day before departure back to USA; we had to check out from hotel. That part was very poorly organized. All tickets were booked by ur company and we payed extra money for straight flights back home.
All the other hotel and stuff were nice; pleasant and helpful.
All tours guys very knowledgeable and pleasant.
Extra friendly; very helpful to us was the bus driver "PJ". He's amazing driver and as person too. We do wanna recognize him.

10 mei 2025
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Antwoord van Lumle Holidays

Dear Maggie,

Thank you for taking the time to share your experience—and for choosing to explore India with Lumle Holidays. We’re delighted to hear that your journey overall was enjoyable, with knowledgeable guides, comfortable hotels, and our wonderful driver PJ, whose warm service and skill behind the wheel truly made a lasting impression. Your kind recognition will certainly be shared with him and the team.

We’re deeply sorry to hear about the unfortunate situation at the Royal Sarovar Portico in Agra. This hotel has hosted a large number of Lumle guests over the years, and we’ve consistently received positive feedback. While we’re grateful the issue was promptly resolved by the district manager, we completely understand how the incident left you feeling uneasy. Please be assured that we are addressing this matter directly with hotel management to ensure all staff are reminded of the importance of professionalism and cultural sensitivity at all times.

As for your final day arrangements, late check-outs are typically at the discretion of the hotel and may involve an additional fee. However, in the spirit of delivering more than just a holiday, our local office intervened as a gesture of goodwill and successfully arranged for your room to be extended until 3:00 PM free of charge. We regret if this was not clearly communicated, and we’re reviewing our internal processes to ensure smoother experiences for future guests.

At Lumle Holidays, we don’t just create itineraries—we craft journeys filled with culture, connection, and care. From the temples of Jaipur to the backwaters of Kerala, from the jungles of Costa Rica to the colours of Southeast Asia, we believe every traveller deserves not just a trip, but an experience that stays with them for life.

To anyone reading this: if you're dreaming of discovering the world through immersive, well-curated experiences with dedicated local teams, come travel with Lumle—where the journey is as personal as the destination.

We thank you again, Maggie, and would love to welcome you back in the future for a smoother, even more memorable adventure.

Warm regards,

Lumle Holidays – Travel Beyond the Ordinary

Beoordeeld met 4 van de 5 sterren

Tour round Sri Lanka

Hotels were generally very good - Raddison in Colombo on the last night was poor, but staying in Colombo the night before the flight was convenient.
After the long outward night journey a one night stay in Colombo would have been preferable to the 3 hour drive in the dark directly to Sigiryia.
The itinerary was excellent, and the home stay lunch was a highlight. If anything the itinerary being so packed meant that it would be excellent if interspersed with a couple of rest days e.g. Kandy which was a wonderful hotel but we really didn’t have the opportunity to take advantage of its wonderful facilities and peaceful atmosphere.
The safari days would be better if they comprised of an early morning and late afternoon session because the all day safari we were offered meant members of the group were suffering from the intense heat by mid day and cut the day short. The driver would not bring us back in the afternoon after a rest.
Our guide for the majority of our holiday, was a lovely man but his English was very unclear and consequently we didn’t learn very much during the many location visits we had. On the last couple of days when we became a group of 6, our guide was excellent and his English was very clear.

1 mei 2025
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Antwoord van Lumle Holidays

Dear Diane,

Thank you so much for sharing your detailed review of your recent Sri Lanka tour with Lumle Holidays.

We’re pleased to hear that you found the overall itinerary excellent and that the home stay lunch experience was a highlight — those personal, cultural moments are what we aim to create in every journey. We're also glad that the majority of the hotels met your expectations and that you enjoyed your final few days with a guide who truly enhanced your experience.

That said, we truly appreciate your constructive feedback regarding areas that could be improved. Your suggestions — such as a rest stop in Colombo after a long flight, adjusting safari timings to avoid midday heat, and ensuring guide language clarity — are incredibly valuable to us. These are exactly the kind of insights we welcome so that we can continue to refine and elevate The Lumle Difference — our promise of seamless, enriching, and thoughtfully paced travel experiences.

It’s wonderful to know you saw the potential and value in the journey, and we hope this will not be the end of your adventures with us. Whether you're dreaming of exploring Japan’s cherry blossoms, cruising through the Galápagos Islands, or discovering the wonders of Vietnam, we’d be honoured to help plan your next escape.

Thank you again for travelling with Lumle Holidays — we hope to welcome you back on another unforgettable adventure.

Warm regards,

The Lumle Holidays Team

Beoordeeld met 5 van de 5 sterren

A well planned itinerary enabled us to…

A well planned itinerary enabled us to see lots of the highlights of Sri Lanka but gave time to relax too.

1 mei 2025
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Dear L. Powell,

Thank you so much for your glowing 5-star review!

We’re thrilled to hear that you enjoyed your time in beautiful Sri Lanka and that the well-planned itinerary struck the perfect balance between immersive sightseeing and well-deserved relaxation. At Lumle Holidays, we believe travel should be both enriching and restorative — and it's wonderful to know that your journey delivered just that.

This is exactly what we call The Lumle Difference — expertly crafted itineraries, handpicked experiences, and thoughtful pacing to ensure you get the most out of every destination without feeling rushed.

We’d be absolutely delighted to help you plan your next adventure. Whether you're dreaming of discovering the temples of Cambodia, the wildlife of Costa Rica, or the timeless beauty of Italy, our diverse collection of worldwide tours is ready to inspire your next journey.

Thank you once again for travelling with Lumle Holidays — we look forward to welcoming you back soon!

Warm regards,

The Lumle Holidays Team

Beoordeeld met 4 van de 5 sterren

We enjoyed the agenda

We enjoyed the agenda, the hotels were all very good to excellent, the driver was very good, the guides were knowledgeable and helpful.
We would not hesitate to book another tour with them.

17 mei 2025
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Dear Malcolm,

Thank you for taking the time to share your feedback — and even more so, thank you for choosing Lumle Holidays again!

We’re truly delighted to hear that you enjoyed the carefully designed agenda, the excellent standard of hotels, and the service provided by our professional driver and knowledgeable local guides. It's always an honour to welcome back returning travellers like yourself — your continued trust means the world to us.

At Lumle, we pride ourselves on delivering more than just holidays. Our promise — The Lumle Difference — is about curating enriching, seamless and unforgettable experiences that immerse you in culture, comfort and discovery.

As a valued returning guest, we’d love to help you plan your next journey. From the mystical landscapes of Peru to the vibrant streets of Tokyo, the untouched wilds of Africa to the serene shores of the Maldives, our diverse range of global holidays offers something for every curious traveller.

Thank you once again for travelling with Lumle Holidays — we can’t wait to welcome you on your next adventure!

Warm regards,

The Lumle Holidays Team

Beoordeeld met 4 van de 5 sterren

Excellent excursions but not enough support

Excellent excursions, but not enough support. There were several instances where we did not know what was going on. Example: The itinerary said that we would be picked up for an evening show, but we had to find our own way there. In another instance, the driver dropped us off at the ferry but we did not know which one to take. When we stopped for breaks during the long drives (which I loved) we were not told how long, whether we were to eat lunch... We then has to try to find the driver. The hotel in Saigon was A++. The other is were okay (B to B-).

16 mei 2025
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Dear Customer,

Thank you for taking the time to share your feedback and for awarding us 4 stars. We’re delighted to hear that you found the excursions excellent, and that you enjoyed the core experiences of your trip.

However, we’re truly sorry to hear there were moments of confusion during your journey. At Lumle Holidays, we aim to deliver not just outstanding destinations but also clear, attentive support every step of the way. We sincerely regret that there were instances where the communication or guidance fell short, such as your evening show transfer and the ferry boarding process.

Your feedback is invaluable and has already been shared with our local operations team to ensure better pre-arrival briefing and on-ground coordination in future departures. Every journey with Lumle is crafted to be smooth, seamless, and immersive—and we’re committed to learning and improving every time.

We’d love the opportunity to restore your full confidence in us on a future holiday. With over 60 exciting destinations worldwide, from the majestic temples of Southeast Asia to the rugged beauty of Patagonia, there’s always another adventure waiting—and we’d be honoured to share it with you.

Thank you once again for travelling with Lumle Holidays.

Warm regards,

The Lumle Holidays Team

Beoordeeld met 4 van de 5 sterren

Slendours of sri lanka

Slendours of sri lanka. May 04 to 14th 2025
This was our first time with Lumle holidays.
The whole experience was very positive. Well organised and run by our knowledgable guide and driving team whom went above and beyond.
All hotels were of a good standard and breakfast without exception was very nice.
There was a nice mixture of excursions but maybe one too many temples for us. A few hard sells but a nice balance. A visit to the elephant orphanage in place of a temple would have been nice.
We were lucky to be part of an excellent group of 16 with a nice balance of age, youth and life experience and we got on very well.
There’s a fair bit of driving but broken with rest stops. We learned a lot from our experience and would consider another holiday with this company.
One bad - Air India - arrived late into heathrow and left even later arriving at mumbai later still causing us to miss our conecting flight and delaying by 9 hrs that cost us half a days holiday. We were held for six hours without being allowed into departures and were given a KFC chicken roll and a small bottle of water.
Very dissapointing and was very sressfull at the start of your holiday! Their complaints procedure is almost unfathamable!

17 mei 2025
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Dear Jeremy,

Thank you so much for taking the time to share your detailed feedback following your Splendours of Sri Lanka tour with Lumle Holidays from 4th to 14th May 2025.

We're thrilled to hear that your first experience travelling with us was a very positive one—from the well-organised itinerary and comfortable hotels to the warm hospitality of your knowledgeable guide and driving team, who went the extra mile to ensure your journey was memorable. It’s also wonderful to know you enjoyed the diverse group dynamic, as we truly believe that great company enhances every travel experience.

We appreciate your honest suggestions regarding the excursions. While we aim to offer a culturally rich mix of activities, we understand that preferences can vary, and your feedback regarding the temples and the potential to include a visit to the elephant orphanage is noted and will certainly be reviewed for future departures.

We’re sorry to hear about your frustrating experience with Air India. While flight operations fall outside our direct control, we completely understand how delayed connections and lack of support can impact the start of a holiday. We share your disappointment and sincerely hope your time in Sri Lanka helped make up for the rocky start.

At Lumle, we strive to offer more than just holidays—we curate immersive travel experiences across 60+ worldwide destinations, blending authentic local culture, expert planning, and a personal touch. That’s the Lumle Difference.

We would love to welcome you back for another journey—perhaps through the colourful markets of Morocco, the natural wonders of Costa Rica, or even the ancient temples of Cambodia (with just the right number this time!).

Thank you once again for choosing Lumle Holidays. We hope to see you again soon.

Warm regards,

The Lumle Holidays Team

Beoordeeld met 5 van de 5 sterren

Fantastic holiday in Cambodia and…

Had a fantastic holiday in Cambodia and Vietnam, the tour was really well organised with a great balance of touring and down time, thanks Lumle for a very memorable 60th Birthday would definitely recommend 🤗

22 april 2025
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Dear Deb,

Thank you so much for your glowing 5-star review! We’re absolutely delighted to hear that you had a fantastic holiday in Cambodia and Vietnam—and even more honoured to have been part of such a special occasion as your 60th birthday celebration.

At Lumle Holidays, we pride ourselves on crafting seamlessly organised, immersive travel experiences that strike the perfect balance between guided exploration and well-deserved downtime. We're thrilled to know that this journey delivered just that. From the enchanting temples of Angkor Wat to the serene beauty of Ha Long Bay, Vietnam and Cambodia offer a vibrant tapestry of history, nature, and culture—and we’re so glad you were able to enjoy it to the fullest.

This is the Lumle Difference: personalised care, expert planning, and extraordinary adventures across over 60 worldwide destinations, designed to create memories that last a lifetime.

Thank you once again for travelling with us and for recommending Lumle Holidays. When you're ready for your next escape—be it the mystical landscapes of Bhutan, the colourful souks of Morocco, or the wild wonders of Costa Rica—we’ll be here to help make it unforgettable.

Warmest regards,

The Lumle Holidays Team

Beoordeeld met 5 van de 5 sterren

April 2025 Golden Triangle

There were only 4 people on our tour! The tour guides and our bus driver were superb. Everything was beautifully organized. Due to the heat, there were flexible hours for activities. The hotel accommodations - lodging and food were excellent. We had a fabulous adventure!

30 april 2025
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Dear customer,

Thank you so much for your glowing 5-star review!

We’re thrilled to hear that your Golden Triangle tour of India in April 2025 was such a fabulous adventure! With just four travellers in your group, we’re glad you experienced the intimate, personalised service that defines every Lumle Holidays journey. From expertly guided tours to the seamless organisation and the thoughtful flexibility during the heat, it’s wonderful to know that our local team exceeded your expectations.

We take pride in hand-picking comfortable, characterful hotels, curating immersive cultural experiences, and ensuring that every guest enjoys a smooth, enriching adventure — whether it's in India, Asia, Africa, or beyond.

Your kind words capture exactly what makes travelling with Lumle so special: small groups, exceptional local knowledge, and the freedom to truly connect with a destination.

We’d love to help you plan your next unforgettable journey. With over 67 destinations worldwide, from the temples of Cambodia to the peaks of Peru, our travel specialists are here to craft the perfect escape whenever you're ready.

Thanks again for choosing Lumle — we can’t wait to welcome you back on another adventure soon!

Warmest regards,

The Lumle Holidays Team

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