We had a terrific guide throughout the tour, who made it special for us. His knowledge and kind disposition made us feel really comfortable at all times. The only slight negative was the hectic sched... Toon meer
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We have just returned from The islands of Indonesia tour which was a very full packed but amazing holiday. Lumle and their local operators are very responsive and accommodating and made the trip stres... Toon meer
We booked a holiday to Ecuador with Lumle and were impressed with their care. The whole process was easy and we were kept informed throughout. When our flight was cancelled through no fault of theirs... Toon meer
We are fortunate enough to have travelled widely over the past few years and have enjoyed numerous trips with other holiday firms. This is our first trip with Lumle, a tour in southern India, and it w... Toon meer
Bedrijfsgegevens
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Geschreven door het bedrijf
Tailor-made holidays and small group tours to over 65 countries, specialists in budget to luxury & cultural to adventure holidays. Personalized quality service and expert advice from Lumle Holidays.
Contactgegevens
268 Bath Road, SL1 4DX, Slough, Verenigd Koninkrijk
- 0203 006 2722
- sales@lumle.com
- www.lumle.com
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A well organised tour with a fantastic…
A well organised tour with a fantastic guide who made the experience all the more special .
3 april 2025
Antwoord van Lumle Holidays
Dear Julie,
Thank you so much for sharing your lovely feedback and for choosing to travel with Lumle Holidays.
We are delighted to hear that you found the tour so well organised and that your guide helped make the experience even more special. At Lumle Holidays, we truly believe that passionate, knowledgeable guides are the heart of every unforgettable journey, and we’re thrilled that yours made such a positive impact.
Our team takes great pride in designing small group tours that are seamless, immersive, and enriching, allowing you to relax and fully enjoy every moment of your adventure.
Thank you once again for travelling with us. We would be honoured to welcome you on another unforgettable journey soon — whether it’s exploring the wonders of India, the landscapes of Costa Rica, or the cultural treasures of Vietnam!
Warm regards,
Customer Experience Team
Lumle Holidays Ltd.
Specialists in Small Group Tours, Tailor-Made Adventures, and Authentic Travel Experiences
Wow wow wow !
Wow wow wow! From start to finish what a fantastic tour of Costa Rica . My friends and I had never used or heard of Lumle holidays before. Every flight , transportation pick up was on time. The quality of the guides and four hotels on our trip surpassed expectations . A fantastic time was had by my whole party. Thank you Lumle holidays we will definitely book with you again.
3 april 2025
Antwoord van Lumle Holidays
Dear Mrs Lilley,
Thank you so much for taking the time to leave such an enthusiastic and wonderful review of your Costa Rica tour with Lumle Holidays!
We are absolutely thrilled to hear your "wow wow wow" experience! It’s fantastic to know that everything – from flights and seamless transportation to the quality of our local guides and hotel accommodations – exceeded your expectations. Knowing that you and your friends had such a fantastic time means the world to us.
At Lumle Holidays, we pride ourselves on delivering carefully curated small group tours that run smoothly from start to finish, allowing you to simply relax and fully immerse yourself in the vibrant beauty, wildlife, and culture of incredible destinations like Costa Rica. Your kind words inspire us to continue offering unforgettable adventures and exceptional service to every traveller who chooses to explore the world with us.
We would be absolutely delighted to welcome you and your friends back for another unforgettable journey — whether it’s discovering the natural wonders of Peru, the golden temples of Thailand, or the hidden gems of Vietnam.
Thank you once again for choosing Lumle Holidays. We look forward to helping you create even more wonderful memories on your next adventure!
Warm regards,
Customer Experience Team
Lumle Holidays Ltd.
Specialists in Small Group Tours, Tailor-Made Holidays, and Authentic Travel Experiences
India Trip
Absolutely fabulous 12 day trip to India with Lumle Holidays. Our tour guide (Gurg) was abolutely superb. His knowledge of every location, his story telling, his advice on dealing with local merchants, his handling of hotel staffs and additional tour guides as well as recommendations for eating etc were all exemplary. The hotel accommodations were all perfect, the coach driver was first rate and we felt safe at all times. The assistant on the coach was extremely pleasant and courteous at all times and he ensured we were rehydrated as well as ensuring our safety when we were getting on and off the coach. They also kept it clean and well air conditioned. All in all a brilliant tour and excellent value for money. Thank you for making our experience a wonderful, positive one.
2 maart 2025
Antwoord van Lumle Holidays
Dear Lorraine,
Thank you so much for sharing your wonderful feedback and for choosing Lumle Holidays for your 12-day India adventure.
We are absolutely delighted to hear that you had such a fabulous experience exploring India with us. It’s fantastic to know that Gurg, your tour guide, made such a positive impact with his deep knowledge, engaging storytelling, expert advice, and attentive care throughout the journey. A passionate and experienced guide truly transforms a good trip into an extraordinary one, and we’re so pleased you experienced just that.
We are equally thrilled that the hotel accommodations, your skilled coach driver, and the thoughtful support of the coach assistant contributed to making your tour feel so smooth, safe, and comfortable. Small touches, like keeping you refreshed and ensuring a clean, cool coach environment, are all part of creating a travel experience that is both memorable and stress-free.
At Lumle Holidays, we are committed to delivering well-organised, enriching, and great value small group tours, and it’s wonderful to know that we exceeded your expectations.
Thank you once again for travelling with Lumle Holidays. We would be honoured to welcome you back for another unforgettable adventure — whether that's discovering the temples of Cambodia, the colourful souks of Morocco, or the stunning landscapes of South America!
Warm regards,
Customer Experience Team
Lumle Holidays Ltd.
Specialists in Small Group Tours, Tailor-Made Adventures, and Authentic Travel Experiences
We did a ladies trip with Lumle…
We did a ladies trip with Lumle Holidays for the Golden Triangle Ranthambore 12 days and it was amazing. It was our first time using Lumle Holiday and so we were a little anxious. However, the tour company took care of us very well from start to finish. It was a very smooth trip, well coordinated. I will use Lumle Holiday again for my future ladies trip. Our biggest worries is deciding where to go next. Thank you Lumle Holiday for making our trip memorable and our tour guide was amazing as well. Thank you!
3 maart 2025
Antwoord van Lumle Holidays
Dear Der,
Thank you so much for taking the time to leave such a wonderful review and for choosing Lumle Holidays for your Golden Triangle and Ranthambore 12-day tour.
We are thrilled to hear that your ladies' trip was an amazing and seamless experience. At Lumle Holidays, we are passionate about creating memorable journeys, and it’s fantastic to know that from start to finish, you felt supported and well taken care of. First-time travel experiences can sometimes feel a little uncertain, so we’re especially delighted that we could make your adventure smooth, comfortable, and unforgettable.
Your kind words about our tour guide and the overall coordination of your trip mean the world to us. We believe that carefully planned itineraries, knowledgeable guides, and attention to detail are the keys to delivering extraordinary travel experiences.
It’s exciting to hear that your biggest worry now is simply deciding where to go next! Whether you dream of exploring the colourful streets of Vietnam, the breathtaking scenery of Peru, or the enchanting temples of Bhutan, Lumle Holidays would be honoured to craft your next ladies’ adventure.
Thank you once again for trusting Lumle Holidays. We look forward to welcoming you back for another incredible journey filled with discovery, friendship, and unforgettable memories.
Warm regards,
Customer Experience Team
Lumle Holidays Ltd.
Specialists in Small Group Tours, Tailor-Made Holidays, and Authentic Travel Experiences
price good for what was included in the package
great: - local tour guides were generally very good, enthusiastic with lots of helpful information
- price for tour, good flights & hotel
- drivers, organization, and timing of pick up for the tours
- always water for us, which was much appreciated
good: - cities visited, quality of hotels, tourist spots
good, but could be better: - communications from lumle was good and always replied in a timely manner. would be nice if we received the important info sooner: flights, hotel info, travel visas required, etc
- as mentioned above, most of the tour guides were excellent. but on a tour, it would be nice if the tour guides would give us more information (on the places we're visiting while driving ). also, one tour guide kept talking about himself and, and not about our destination).
not good: - the day we drove 8 hrs from cambodia into vietnam. there was a few washroom breaks but no food breaks. that information should have been given to everyone so they could prepare for it.
- the border crossing into vietnam was chaotic. our tour guide didn't seem to know the process. our passports were collected but not sure where they went. we were told to give some money if we want to get through faster (bribe??). there didn't seem to be any rules.
otherwise, had a wonderful time with the new friends we met along the way.
20 maart 2025
Antwoord van Lumle Holidays
Dear Will,
Thank you very much for your detailed and thoughtful review. We truly appreciate you taking the time to share both the highlights and the areas where you felt we could improve.
We’re so pleased to hear you had a wonderful time exploring with us, especially alongside new friends made along the way. It’s fantastic to know you valued the enthusiasm of our local guides, the well-timed logistics, and the comfort of having water provided throughout the tour. We're also delighted that you found the tour package, including flights and hotels, to offer great value—we work hard to ensure our guests receive an enriching experience at a fair price.
We appreciate your honest feedback regarding communication. While we’re glad our team responded in a timely manner, we agree that receiving critical information—such as flight details, hotel specifics, and visa requirements—earlier can enhance the overall travel experience. We'll take this onboard to improve our pre-departure service for future guests.
Your comments about guide commentary and the overland journey from Cambodia into Vietnam are also well noted. We apologise for any confusion or discomfort you experienced during the border crossing—this is certainly not the standard we strive for, and we are already in discussions with our local partners to address the process and ensure greater clarity and preparedness for future travellers. Your note about food stops on long drives is very helpful, and we will work with our ground team to better inform guests about such days in advance.
Thank you once again for choosing Lumle Holidays. We’re thrilled you enjoyed the overall journey and hope to welcome you again on another unforgettable adventure—this time with even smoother touches from start to finish.
Warm regards,
Lumle Holidays Team
Well organised
Well organised, Interesting and Informative tour.
Hotels were clean and well appointed although not necessarily sited in an area where you could walk to explore the immediate vicinity.
Disappointed that there was not a bar in our first hotel.
2 maart 2025
Antwoord van Lumle Holidays
Dear Lumle customer,
Thank you so much for taking the time to share your experience.
We’re pleased to hear you found the tour well organised, interesting, and informative—our team is committed to creating immersive, enriching journeys that bring each destination to life. From guided explorations to cultural insights, it’s wonderful to know these elements resonated with you.
We appreciate your comments about the hotel locations. While we prioritise comfort and quality when selecting accommodations, we understand how valuable it is to have walkable surroundings for independent exploration. We also acknowledge your feedback regarding the absence of a bar in the first hotel and will ensure this is reviewed by our local partners.
Thank you once again for choosing Lumle. We hope to welcome you on another memorable adventure soon.
Warm regards,
Lumle Holidays Team
Easy and Smooth Logistics
The Transportation pick-ups and deliveries were smooth and relatively undramatic. I was impressed when flying into Bangkok from Seoul on a one hour delayed flight, Lumle had a person there at the airport to take us to the hotel at well after midnight! The guides were always on time with clean buses for the excursions well supplied with humor, knowledge and water. They stopped for bio breaks and stretching every two hours on long excursions and they really cared about our comfort and needs.
22 maart 2025
Antwoord van Lumle Holidays
Dear D. Vaznaian,
Thank you for your wonderful 5-star review and for sharing your recent experience travelling with Lumle Holidays.
We’re so pleased to hear that your journey was marked by smooth logistics and professional care from start to finish. From your late-night arrival in Bangkok—where our airport representative was ready to greet you despite the delay—to your daily excursions in comfortable, clean vehicles, it’s our mission to ensure every guest experiences seamless, stress-free travel.
We’re especially delighted that our expert guides stood out with their punctuality, local knowledge, thoughtful stops, and good humour—bringing each destination to life while keeping your comfort a priority. These details are the foundation of what we aim to deliver: an immersive and enriching travel experience where every moment feels effortless and unforgettable.
Your feedback inspires our team to continue offering exceptional service across every stage of the journey. We hope to have the pleasure of welcoming you on another Lumle adventure very soon.
Warm regards,
The Lumle Holidays Team
Excellent service, excellent value, highly recommended
Before booking our holiday, Narayan at Lumle responded swiftly to our many queries - and there were a lot! - in a very friendly and professional manner. We booked a bespoke private tour to India and everything was extremely well organised. We were given a local contact whom we could WhatsApp at any time during our tour, and she responded
within minutes every time. The local guides were excellent and, at every hotel en route, a local contact was there to check us in and confirm the itinerary. Our driver was friendly, skilful and attentive. We were initially concerned about paying a large deposit, but realise that this was necessary to secure all the hotels, flights etc. The ATOL certificate also provided much-needed reassurance. The tour was excellent value and Narayan managed to beat the price of a group Mercury Holidays tour with exactly the same itinerary - and, of course, our tour was private! Even better, we could alter the "Mercury" hotels to suit our preferences. We are already liaising with Lumle on a holiday to Vietnam and Cambodia.
24 februari 2025
Antwoord van Lumle Holidays
Dear Yvonne,
Thank you so much for your wonderful review and for taking the time to share your experience with Lumle Holidays. We are thrilled to hear that your private tour to India exceeded expectations and that everything—from planning to execution—ran smoothly.
At Lumle, we pride ourselves on delivering personalised, high-quality travel experiences tailored to each traveller's needs. It’s fantastic to know that Narayan’s support, our swift local assistance via WhatsApp, and the care from our guides and drivers helped make your journey stress-free and memorable. We completely understand that making a large deposit can feel daunting, so we’re grateful for your trust and glad the ATOL protection provided added peace of mind.
We’re especially pleased that your tailor-made private India tour not only offered excellent value but also surpassed the group tour options in both flexibility and service. That’s exactly what we aim to achieve for each of our travellers—bespoke tours with unbeatable value.
We’re excited to hear you're already planning your next adventure to Vietnam and Cambodia with us. We look forward to crafting another unforgettable journey for you!
Warm regards,
Team Lumle
Costa Rica
We have recently got back from a well organised trip to Costa Rica. The group size of 8 people was perfect. The hotels were all of a very good standard, though a couple a little out of town.The excursions included in the package were all of a very good standard and pick ups on time. We had a good mix of these and plenty of free time to relax or arrange our own trips. We would not hesitate to use Lumle again and will recommend to friends and family.
20 februari 2025
Antwoord van Lumle Holidays
Dear Sharon,
Thank you so much for your wonderful feedback on your recent Costa Rica tour with Lumle Holidays.
We’re delighted to hear that your trip was well-organised and that you enjoyed travelling in a small group of just 8 people—a perfect size for a more personalised and relaxed experience. It’s great to know that the hotels were of a high standard, the excursions well-curated, and that everything ran on time, allowing you to strike the right balance between guided exploration and leisure.
Your kind words and willingness to recommend us to friends and family truly mean a lot. We’d be thrilled to welcome you on another adventure soon—whether you’re inspired to return to Central America or explore new horizons across Asia, Africa, or beyond.
Warmest regards,
The Lumle Holidays Team
Just got back from an amazing holiday…
Just got back from an amazing holiday to Costa Rica 🇨🇷 organised by Lumle holidays
We went on a tour spanning the country from the Caribbean coast to the Pacific coast and saw such diversity and amazing wildlife we will definitely be revisiting in the future
Transfers organised were always on time, hotels good, and some very interesting excursions included as per our itinerary.
Communication with Lumle was very good and any questions answered promptly
Would recommend them as a company
20 februari 2025
Antwoord van Lumle Holidays
Dear FK,
Thank you so much for taking the time to share your experience following your recent Costa Rica adventure with Lumle Holidays.
We’re thrilled to hear that your holiday was amazing and that you enjoyed travelling from the Caribbean coast to the Pacific coast, experiencing the rich biodiversity, stunning landscapes, and incredible wildlife that make Costa Rica one of the most captivating destinations in Central America.
It’s wonderful to know that your transfers ran smoothly, your accommodation met expectations, and the excursions included in your itinerary delivered memorable experiences. We also really appreciate your kind words about our team—prompt and clear communication is something we pride ourselves on, so we're glad this came through in your experience.
Thank you for recommending Lumle as a trusted travel company. We would be absolutely delighted to assist you in planning another unforgettable journey—perhaps a return to Costa Rica or a new destination in Latin America or beyond!
Warm regards,
The Lumle Holidays Team
An amazing trip to Cambodia, Vietnam and Laos
We had an amazing trip with Lumle travelling to Cambodia, Vietnam and Laos. During the planning, Lumle were very helpful in accommodating our requests and arranging additional internal flights to replace some of the longer overland transfers.
On the ground, their organisation was very good with just the occasional (and given the logistics inevitable) glitch. However, the 'in country' contacts were excellent and able to quickly and effectively resolve things. They also accommodated our requests for additional tours. Tip - we had a mobile phone with roaming data, which enabled us to communicate via Whatsapp, as through no fault of the operator wifi was not working in one hotel.
The hotels and transport were all very good and the guides on our planned tours were excellent, being both knowledgeable and helpful and occasionaly entertaining.
In summary, it was an excellent trip, great value and we would happily book with Lumle again.
10 februari 2025
Antwoord van Lumle Holidays
Dear Mr. Turner,
Thank you very much for your thoughtful and detailed review of your recent journey through Cambodia, Vietnam, and Laos with Lumle Holidays.
We’re delighted to hear that your trip was amazing and that our team was able to accommodate your preferences, including the internal flight arrangements to enhance your comfort. At Lumle, we strive to offer flexible, well-organised multi-country tours across Southeast Asia, and it’s rewarding to know that the overall experience met your expectations.
We also truly appreciate your understanding regarding the occasional logistical hiccup, which, as you rightly noted, can occur in multi-destination itineraries. It’s great to hear that our on-the-ground support team and local representatives were responsive and effective in addressing any challenges along the way.
Thank you for your valuable tip about using a mobile phone with roaming data for WhatsApp communication—a useful insight for future travellers! We’re also glad you enjoyed the handpicked hotels, comfortable transport, and engaging guides who brought the rich cultures of Indochina to life.
It was a pleasure planning your journey, and we would be thrilled to welcome you again for another unforgettable Asia adventure.
Warm regards,
The Lumle Holidays Team
Our recent visit to Thailand, Cambodia and Vietnam
Our recent visit to Thailand, Cambodia and Vietnam was superb. The trip which included a "full programme" of tours was extremely well organised and the guides were exceptional.
The group consisted of 22 people and the way the group got on together made the trip extra special.
7 februari 2025
Antwoord van Lumle Holidays
Dear Sean,
Thank you so much for taking the time to share your feedback following your recent journey through Thailand, Cambodia, and Vietnam.
We’re absolutely delighted to hear that your holiday was a superb experience. At Lumle Holidays, we pride ourselves on curating seamlessly organised tours with exceptional local guides, and it's wonderful to know that every element of your multi-country adventure met your expectations. It's also great to hear that the camaraderie within your group added an extra layer of enjoyment to the trip—this is often one of the most memorable aspects of our small-group journeys.
Your kind words reinforce our commitment to delivering high-quality, culturally rich travel experiences across Southeast Asia. We hope to welcome you again on another unforgettable tour in the near future—perhaps exploring more gems across Asia or Latin America!
Warm regards,
The Lumle Holidays Team
Amazing holiday in beautiful Sri Lanka
Yet another wonderful holiday from Lumle this time from the moment we were warmly greeted by Jack, our fantastic driver & guide, at Colombo Airport till the end where Jack said an emotional goodbye to us after an amazing journey through Sri Lanka.
Everywhere we went we were greeted with friendly smiles. Jack ensured that our holiday went smoothly, his advice and guidance went ‘above and beyond’ and he was always willing to be flexible with timings and taking us to amazing places not in the itinerary such as the beautiful city of Galle.
All the hotels we stayed at were very good with special mention to all the staff at the Amaara Forest Hotel near Sigiriya, the Blackpool Hotel in Nuwara Eliya and the Allure Hotel near Yala National Park.
The train journey from Kandy to Nanu Oya definitely ranks as 1of the best train journeys in the World and the sights we were taken to by Jack were also very special.
An amazing holiday with a fantastic guide/driver seeing marvellous sights and staying in great hotels - what more could anyone want from a Lumle holiday!
27 februari 2025
Antwoord van Lumle Holidays
Dear Dave,
Thank you so much for your wonderful review! We’re delighted to hear that your Sri Lanka holiday was such an amazing experience from start to finish.
It’s fantastic to know that Jack went above and beyond to make your trip extra special, ensuring everything ran smoothly while also adding personal touches like taking you to Galle. We truly appreciate your kind words about him!
We’re also pleased that you enjoyed the hotels, particularly Amaara Forest Hotel, The Blackpool Hotel, and Allure Hotel, and that the Kandy to Nanu Oya train journey lived up to its reputation as one of the world’s best!
Thank you once again for choosing Lumle—we’d love to welcome you on another adventure in the future!
Best regards,
The Lumle Team
Costa Rica- great holiday
Our trip to Costa Rica was very well organized and went smoothly. Our hotels were all of a very good standard and all of our drop offs and pick ups went smoothly. The excursions which were part of the holiday were all of a very good standard, and we had plenty of free time to relax or strange our own trips on these days. We were part of a group of 8 people which was a great size for it to be very personable throughout. I would recommend Lumle and am very likely to use them again myself in the future.
9 maart 2025
Antwoord van Lumle Holidays
Dear Sian,
Thank you for your fantastic review! We're so pleased to hear that your Costa Rica trip was well-organized and ran smoothly. It's great to know that you enjoyed the hotels, excursions, and seamless transfers, as well as the small group size, which made the experience more personal.
We truly appreciate your recommendation and would love to welcome you on another adventure in the future!
Many thanks,
The Lumle Team
Thailand, Cambodia and Vietnam Adventure - February 2025
We had an outstanding welcome, right from the start. The guides were helpful and knowledgeable throughout our visit. The excursions were varied and extremely well organised. Travel arrangements were smooth and the hotels were of a good standard.
We would definitely recommend the company to our friends and acquaintances.
6 februari 2025
Antwoord van Lumle Holidays
Dear Ceri and Gwawr,
Thank you for your wonderful review! We're delighted to hear that you had such a fantastic experience on your Thailand, Cambodia, and Vietnam Adventure.
It's great to know that our guides, excursions, and travel arrangements met your expectations and that you felt well taken care of throughout your journey. Your kind words and recommendation truly mean a lot to us!
We’d love to welcome you on another adventure in the future. Until then, happy travels!
Best regards,
The Lumle Team
2nd time using Lumle
2nd time using Lumle, will definitely use again! They are easy to book with and it can be pretty much tailor made to suit you. 1st trip we had 13 of us (Vietnam and Cambodia), this trip (Sri Lanka and India) it was just us 2!! We had a driver, in Sri Lanka he was also our guide - really knowledgeable and patient with us. India we had a driver and then in each destination a guide from that area would join us. Lumle is so affordable aswell. Only slight problem we had was in India the car couldn’t fit both cases in the boot as it was too small so one had to go on the front seat!!
1 maart 2025
Antwoord van Lumle Holidays
Dear Miss Richardson,
Thank you for choosing Lumle for the second time—we truly appreciate your trust in us! We're delighted to hear that both of your trips, from Vietnam & Cambodia to Sri Lanka & India, were enjoyable and tailored to your needs.
It’s great to know that your guides and drivers were knowledgeable and accommodating, making your experience even more special. We also appreciate your feedback about the car size in India, and we'll certainly take this into account to improve future arrangements.
Looking forward to planning your next adventure with us!
Best regards,
The Lumle Team
We had the most amazing time in Sri…
We had the most amazing time in Sri Lanka with friends, which was made all the richer by our fabulous guide / driver Jagarth, who was incredibly knowledgeable and was able to answer all our many questions on ancient sites, nature, culture etc with ease. He went out of his way to suggest extra detours / trips which made the trip even more memorable.
Sri Lanka is incredibly beautiful and it's people are all so friendly..... we were all sad to say goodbye!
9 maart 2025
Antwoord van Lumle Holidays
Dear Paul and Lorna,
Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing time in Sri Lanka and that Jagarth made your experience even more special with his knowledge and thoughtful recommendations.
Sri Lanka truly is a beautiful destination, and it’s heartwarming to know that the friendliness of its people left such a lasting impression. We hope to welcome you on another adventure in the future!
Many thanks,
The Lumle Team
Great Cambodia and Vietnam holiday
We had a great 2 weeks in Cambodia and Vietnam.
We were met at the airports by reps, all transfers went smoothly and to plan.
We had some great guides in all of the locations we stayed in; Siem Reap, Phnom Penh, Ho Chi Minh (Saigon) and Hanoi.
The accommodation was all good.
The itinerary and organised trips were great. Temples of Siem Reap, killing fields in Phnom Penh, Mekong Delta from Ho Chi Minh, and Ha Long Bay overnight cruise from Hanoi were all included in the holiday. All were well organised experiences with knowledgeable and entertaining guides.The free days allowed us to explore on our own. On one of our free days we made a trip to the elephant sanctuary near to Siem Reap which I would recommend, expect to get muddy and wet with the elephants in the river.
Travelling in a group like this allowed us to make some good friends which added to the whole experience.
A great holiday overall and would recommend to others.
10 februari 2025
Antwoord van Lumle Holidays
Hi Nigel,
Thank you so much for taking the time to share your wonderful feedback! We're delighted to hear that you had a fantastic two weeks exploring Cambodia and Vietnam. It’s great to know that everything went smoothly, from the transfers to the accommodation, and that the guides made your experience memorable in each location.
We're thrilled that you enjoyed the itinerary, especially the visits to the Temples of Siem Reap, the Killing Fields, the Mekong Delta, and Ha Long Bay. The elephant sanctuary sounds like an incredible experience too, and we’re so glad you had the chance to get up close with these amazing animals!
It's fantastic to hear that you made new friends during the trip—it truly adds a special element to the journey. We appreciate your recommendation and look forward to welcoming you on another adventure in the future.
Best regards,
Lumle Customer Services
Full on holiday but what an experience!
Everything about the holiday was excellent from the itinerary, travel arrangements and hotels but best of all were the tour guides in each location who always went above and beyond to help our large group of 22.
My only complaint/suggestion would have been to have an extra day in Saigon and also Hanoi.
The only problem we encountered was with our 6 day add to Hue and Hoi An when our flight was to Da Nang but our driver was waiting 2 hours away at the airport in Hue. Everything was sorted within an hour and the 2+ hour transfer gave us an opportunity to see more of the country.
Would I book a holiday with Lumle again? DEFINITELY.
Thanks for arranging the holiday of a lifetime.
6 februari 2025
Antwoord van Lumle Holidays
Dear Wayne,
Thank you for your fantastic 5-star review and for sharing your experience! We’re delighted to hear that you had an incredible holiday and that everything—from the itinerary, travel arrangements, and hotels to the exceptional tour guides—made your journey truly memorable. Our team takes great pride in ensuring seamless experiences, and we’re thrilled that our guides went above and beyond to assist your group of 22 travelers.
We appreciate your suggestion for extra time in Saigon and Hanoi, and we will certainly consider this in future itineraries to enhance the travel experience. Regarding the Hue and Hoi An extension, we regret the mix-up but are pleased that it was swiftly resolved and that you enjoyed the scenic transfer to Da Nang.
It’s truly rewarding to hear that you would "DEFINITELY" book with Lumle again! We look forward to helping you plan another unforgettable adventure in the future.
Warm regards,
The Lumle Team
Great introduction to these 3…
Great introduction to these 3 countries.The itinerary was busy with some early starts, but we had an amazing group of fellow travellers
We have only 2 faults The visit to the River Kwai had little time for us to take in the museum fully or the cemetery before being rushed on to the railway and then quickly the train arrived and we had to board so a little disappointing.
Also our group in Bangkok was 22 but by the time we reached Cambodia we had become 36 on the coach! Making it much harder for the guide and split into various hotels .
6 februari 2025
Antwoord van Lumle Holidays
Dear Customer,
Thank you for your 5-star review and for sharing your experience with us! We’re delighted to hear that you had a great introduction to these three incredible countries and that your journey was made even more special by an amazing group of fellow travelers.
We appreciate your feedback regarding the visit to the River Kwai. We understand that time constraints can sometimes make it challenging to fully absorb the historical significance of such sites, and we will review this to see if adjustments can be made for future tours.
Regarding the group size increase in Cambodia, we acknowledge that a larger group can impact the overall experience. While we always strive to maintain consistency in group sizes, logistical factors can sometimes lead to changes. We truly appreciate your patience and understanding, and we will consider ways to enhance the group management and accommodation experience for future trips.
We’re so pleased you had a memorable and enriching journey, and we hope to welcome you on another adventure soon!
Best regards,
The Lumle Holidays Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.