Luxaflex UK Reviews 

We've had a Luxaflex blind for many years and it has been a fantastic addition to our living room. Recently we contacted Luxaflex and they kindly offered to supply a replacement part even though the blind is 7 years old. The part arrived the next day and we were not charged. The blind is now as good as new again.
Such wonderful service. Thank you so much Tracey and Kerry at Luxaflex. We very much appreciate your kindness and being so accommodating. Best wishes to you both.
Liz Proctor

We found Patternmatch interiors, stockists of Luxaflex blinds, online.
I made an appointment to visit the shop and Adrienne very helpful showing us the different blinds we could chose from. We made a date for Gary, Adriennes husband to come to us with the Luxaflex range. Once we had chosen the ones we wanted we placed the order and had the blinds fitted approximately 7-8 weeks after the deposit had been paid.
They are amazing! They have transformed our room both in the daytime and evening.
Patternmatch, Adrienne and Gary, made the whole process seamless with their friendly, professional approach.

I recently had 2 Luxaflex blinds fitted in my sons bedroom, they are superb quality and don't have a dangling chain so give me peace of mind that my son is safe

I recently had some Luxaflex blinds fitted and they are amazing! They have helped to keep the warmth in during a cold spell and I hope they will do as good a job keeping the heat out in summer. My house is on a fairly busy road and I now have privacy without loosing any light due to the blinds going from bottom to top.
Can’t recommend them enough.

I have had Silhouette blinds from Luxaflex for some years now. I really love the effect that the two layers give in the sunlight! I chose to have both manually operated blinds and some motorized ones for windows that were less accessible. I recently had some issues with the motorized blinds and could not resolve it myself. Luxaflex sent an engineer out and he knew exactly what was needed to restore them to great working order. Thank you Luxaflex!

Lovely blinds thst we’ve had for a few years now but unfortunately one of the blinds, the most important one, completely fell down a couple of weeks ago. Contacted the shop who supplied us-no response. Contacted the head office which is on our doorstep….no response. Terrible after sales service!!

Delighted with our Luxaflex Pirouette blinds installed by Deluxa Blinds of Chester a few months ago.
We had a few issues which were sorted promptly and efficiently by Greg and Jake and the blinds are now linked to Alexa. We can also program them to operate automatically at set times.
They look lovely too!

The LUXAFLEX ROLLERS blind needed adjustment and was carried out very satisfactory by Chester shop, very pleased and professional.

I'm Im the middle of 3-4 stars. We have had a few blinds fall off as the straps have come unstuck on the frames. Not sure if this is a installation issue or a problem with the products used. However installation installed in October & it's only January. I had 36 blinds installed so hope it's on just a couple of blinds

I’ve got the Luxaflex duette blind, and had it about 4 years. No problems at all, and peace of mind for when travelling as it very much appears that someone is home.

Add to that, the customer service is superb. I recently had the need to replace the power cable from the blind to the battery after my cleaner managed to break it, Luxaflex responded promptly offering to send the replacement as a goodwill gesture.

Thank you Luxaflex!

Great product and delivery and installation
We had Luxaflex Pirouette fitted at our property in Anglesey. When the sun shines we need something not just that to create the shade and reduce the heat but also maximum impact. The product delivered all that across 6 blinds!
The product and fitting was explained by Deluxa Blinds Chester and Greg and his team delivered everything that he said we would get. Amazing product. Amazing delivery and fitting. Thanks Greg!

having purchased Luxaflex Blinds for year when we extended our property we contacted our local dealer in Essex and they helped us select Luxaflex Duette PowerView blinds. We are delighted and would suggest Luxaflex PowerView to anyone. We love the Automation function which helps keep the room warm which is very helpful with such high energy bills. If you are looking for high quality window blinds take a look at Luxaflex.

We have a Luxaflex roller blind, it's two metres wide and was installed 6 years ago, so well out of guarantee. Recently the counter-force mechanism failed. I phoned Luxaflex and after giving details, they sent, free of charge, the replacement part, restoring the blind to as good as new. So 10 out of 10 for their after sales customer care.

I’ve had two lots of duette blinds which look very stylish and elegant. Recently had a problem with the manual opening tabo one blind. John Lewis, who I originally got the blinds from, were very unhelpful (poor customer service) but on getting in touch directly with Luxaflex, Kathy from customer services was extremely helpful and responded quickly making it a pleasure to deal with them.

We bought "Luxaflex" duette blinds from Patternmatch in Ampthill and they are amazing, not only do they look great but they keep the room cool when the sun is blazing and keep it warm when its not. Patternmatch were simply brilliant at installation, no fuss, no bother, no mess. Highly recommend both Luxaflex blinds and Patternmatch. Thank you both!

We bought a Twist Roller blind from our local dealer and I am massively impressed! It’s sleak but very high quality.

We will be using Luxaflex in our new home!

Our kitchen used to be really cold as any heat escapes through the glass In the back door and window. Our friends recommended luxaflex duette blinds as a solution due to their insullation and energy saving benefits. So we had 2 trufit duettes fitted directly to the glass at the weekend and we love them! Not only does our kitchen feel warmer as the heats not escaping , They also look amazing too as we chose a colour to match our kitchen units and the fabric diffuses the light so it doesn't make the kitchen too dark by blocking all the daylight out. Well worth the money for an excellent product.

I purchased Luxaflex Duette blinds for 4 bedrooms in July 2021 from John Lewis. They were installed on 14th Dec 2021. Initially I was very happy with them as they were truly blackout. However less than 2 months after having them installed 2 of the blinds began to look lopsided with one side pulling up unevenly. I reported the matter to John Lewis. Initially they said an inspector would come, this took several months. Finally once they came, the inspector informed me that the blinds were indeed faulty. JL had them replaced. I was concerned about the remaining 2 blinds and wanted these replaced too in case a fault develops with them but they said they couldn't do this. Yesterday John Lewis forwarded me an email from Luxaflex in which they claimed there was no blind fault and they stated that it was "customer error". I did not at all appreciate being accused of having caused the problem. I have had blinds fitted in my house for years. I have had no problems with blinds by other companies. The fact that they simply blame the customer instead of truly trying to solve the issue of improving the standard of the mechanism used to operate their blinds is astonishing to me. I expected much better quality of blinds and much better service.

I am absolutely delighted with my Light Line Blind bought for a South facing bedroom. The colour fits in beautifully with my decor and the design is very stylish.
It is effective in stopping the glare and with the remote control so easy to use. I shall now purchase one for my other South facing bedroom. I recommend this product wholeheartedly.