Luxuryegyptianlinens Reviews 

Excellent customer service and quick delivery. The stitching on the comforters is beautiful.

So far--and this may change. I ordered their cotton blend sheets thinking there would be a little poly or something to make them no-iron. When they came, the label said 100% cotton. I called and couldn’t get an answer. Then I emailed, asking how to get a no charge return. When they emailed me, nothing was said about the possibility of a no charge return. The next email said that their provider no longer had the blend shets and if I would keep them they would refund 30% of what I paid. Since it might have cost at least $20 to return, because shipping has increased a lot, I decided to keep them. Haven’t used them yet.

Luxury Egyptian Linens is a scam. They sell complete junk and don’t answer the phone or email.

Very good quality, more than expected. Great communication and very timely shipping. Very responsive company would buy again. Thank you!

I ordered 1500 Thread count. The high thread count contributes to the incredibly soft and durable feel, enhancing my sleep quality. The customer service is exceptional.

Great company. An error was made in my order and they identified the error and refunded the amount accordingly. Great communication and fantastic customer service. It’s often a little worrying purchasing online, so it’s such a relief when things go wrong (and they do) an online company goes out of their way to rectify the matter. Thank you Mark for all your help and attention to this matter. Shelley

These folks are absolutely wonderful to work with!
Very timely delivery of our sheets & very timely in all of their communication with us. We had some questions & these folks were always quick & kind in their responses.
We highly recommend buying from Luxury Egyptian Linens!

I ordered a 100% Hungarian down comforter. Received a perfectly serviceable comforter, but the tag says 80% down, 20% feather (feathers are pokier and not as soft, so not as desirable). Fully made in China, no indication of the feather's origin.

The sheets I purchased “Abripedic Percale Pillowcases, King Pair, Gray, 300 TC” have a very plastic and cheap feel. Doesn’t feel like cotton, let alone long staple cotton, percale weave. When I complained they said they would soften up after a few washings. They have not gotten any softer. Still feels like plastic. When I tried to return they said I had washed them so they won’t return, nor refund my shipping. I would strongly urge you not to buy from this store!

Order a Duvet cover set three weeks ago that was supposed to ship in 1-2 days. They charged my credit card but never shipped. They don’t answer their phone number and don’t respond to emails.
Looks like a scam.

Update July 28 - Business contacted me four days later and I was able to get a refund.

I made a mistake in my order. The company allowed me to return the order and replaced it with no additional cost. I am impressed as the error was mine.

The sheets are made from a very low quality cotton, the stitches look like the sheets made in someone’s basement. The linens got blemish right away as soon as I was once laid down to see how if felt.
After the first wash my Olympic size bottom sheet was not able to fit into my mattress. It shrunk to the point that I was not able to stretch it.
I’ve been trying to return the set for almost 3 weeks. There is no 24 hours response as the website says. It takes a week or longer for the customer service people to response.
VERY DISAPPOINTED!

These feel like Walmart sheets. There is nothing luxurious about them. They are stiff and rough. Very disappointed. I'll be getting something else. Got them today, was super excited to try them, so I washed and dried them per the care instructions. When I pulled them out, the stiffness and roughness stopped me in my tracks. I can feel every spot on my hands where they rubbed skin off trying to get them folded. Don't overpay for supposed 600 thread count Egyptian cotton sheets like I did.

Luxury Egyptian linens is the best company! The sheets were wonderful and very good quality. Mark was very prompt helping me with any questions that I had. This is a wonderful company. I will order from them again.

Thank you,
Barbara Wise

I recently bought 5 sheet sets from LUXURY EGYPTIAN LINENS, and I’m very happy with my purchase. The quality is excellent, very soft, comfortable, and well-made. It truly feels like sleeping on a cloud! They also offer a duvet cover. Their website is easy to use, and the customer service was fantastic. They answered all my questions quickly and were very helpful. I also love that they have a large variety of colors and products to choose from. I highly recommend them!

All our questions were answered i and resolved n a timely, professional, courteous manner.

I had a problem with sheets I recently purchased. When I contacted customer service, they responded immediately and provided me with a new set of sheets. Very good communication and courteous service. I highly recommend this family-run business.
Linda Drake

WE FOUND THE CUSTOMER SERVICE TO BE SUPERLATIVE. DEFINITELY LET THESE FOLKS KNOW IF YOU HAVE A QUESTION AND THEY WILL HELP YOU WITH IT. 5 STARS

My 5 star rating is one Luxury Egyptian Linens really deserves. Aside from the terrific products that are everything they espouse, my customer care experience with one of my orders was nothing short of outstanding. Already a repeat customer, we will definitely continue and recommend this company to family and friends friends. Aloha

Absolutely beautiful comforter...impeccable, luxury quality for a great price. Exceeded my expectations! No other comforter can compare. Thank you so much for an excellent experience!