Hej Jag ger Alex 5 stjärnor Idag! Han var väldigt tålmodig, professionell och tydlig med att snabbt lösa mitt problem. Detta gjorde att jag kunde använda min telefoni tid via LycaMobile. Ett... Toon meer
Bedrijf heeft geantwoord
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Trevlig bemötande från kundservice . Samtalade med en kundtjänstmedarbetare med namnet Ibrahim. Tack för ett trevligt samtal och en bra upplevelse. Lyssna på problemet och komma snabb fram med lös... Toon meer
Bedrijf heeft geantwoord
Jätte bra, marknadens bästa pris, köper 12mån - 10gb fria sms & samtal för 79,20 kr/månad. Lite jobbigt att jag efter 12 mån måste avsluta och vänta ett par dagar innan jag kan köpa om det och då vara... Toon meer
Bedrijf heeft geantwoord
Går inte ringa samtalet går till talsvar och man är hela tiden tvungen att starta om telefonen med jämna mellanrum. Sms kommer inte fram till andra operatörer. Lyca till lyca går bra att smsa men inte... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Lycamobile är en hög kvalitet prisvärda kontantkort SIM som du kan njuta av en fantastisk utlandssamtal och hålla kontakten med dina nära och kära runt om i världen, oavsett om de är i Afrika, Amerika, Asien, Australien och Europa.
Contactgegevens
116 21, Stockholm, Verenigd Koninkrijk
- www.lycamobile.se
2,7
Slecht
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I am not able to make or receive on…
I am not able to make or receive on this number 0767507906 from day one. I have also registered a complaint against this issue but as per the representative she said it will max take 2 days but they have only registered it in 2 day then their is not response the complaint number is 113428591 kindly resolve this issue ASAP.
13 augustus 2026
Antwoord van Lyca Mobile SE
Dear Syed Abdul,
We understand your concern regarding being unable to make or receive calls since the day your service was activated. We’re sorry for the delay and the lack of updates regarding your complaint.
We have emailed you the manual instructions via our private channel. Please follow the steps provided to resolve the issue. If the issue persists, please get back to us so we can assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Hi I have topped up the prepaid and…
Hi I have topped up the prepaid and still yet to connect the voice and data activated
13 augustus 2026
Antwoord van Lyca Mobile SE
Dear Vasanth,
We understand your concern regarding your prepaid top-up not being reflected and your voice and data services not connecting. Please share your Lyca Mobile number, top-up details, and any error message via our private channel so we can check and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Precise solution provided
13 augustus 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile SE
Dear Sidhartha,
We love having you with us, and we appreciate you taking a moment to drop such kind words. Your support keeps us going strong!
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Foarte prost.Katastrofal.service
6 augustus 2026
Antwoord van Lyca Mobile SE
Stimate client,
Înțelegem dezamăgirea dumneavoastră față de serviciu și ne pare rău să auzim că experiența dumneavoastră nu a fost satisfăcătoare. Vă rugăm să ne împărtășiți numărul dumneavoastră Lyca Mobile și detaliile preocupării dumneavoastră prin intermediul canalului nostru privat, astfel încât să putem analiza problema și să vă ajutăm în continuare.
Cu cele mai bune gânduri,
Echipa de soluționare a recenziilor LycaMobile,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile SE
Bästa kund,
Vi förstår dina farhågor kring att registrerings- och köpprocessen är komplicerad. Vi beklagar att upplevelsen inte var så enkel och okomplicerad som förväntat.
Vi uppskattar din feedback och kommer att dela den med relevant team för att förbättra kundupplevelsen.
Med vänliga hälsningar,
LycaMobiles recensionsteam,
trustpilotreview@lycamobile.com
I paid 99 kr to top up my Lycka data
I paid 99 kr to top up my Lycka data, the money was collected from my Nordea account, still I don’t have data. Why?
11 augustus 2026
Antwoord van Lyca Mobile SE
Hi Harrison,Ojo,
We understand your concern regarding the 99 kr top-up payment being deducted from your Nordea account while the data has not been added. Please share your Lyca Mobile number, payment date, and transaction details via our private channel so we can check and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I paid twice for Lyca Fast Pris 340…
I paid twice for Lyca Fast Pris 340 SEK but get "No internet You may be out of data from Lycamobile". Doesnt seem possible to get any meaningful support from your chatbot. [edit: it started working just after I posted this, not sure if I have paid twice though, the information and support still isnt great, amending from 1 to 3 stars]
12 augustus 2026
Antwoord van Lyca Mobile SE
Dear Martin,
We are sorry to hear about the trouble you're experiencing with your Lyca Fast Pris and the difficulty in getting support. We understand how frustrating it is to pay for a service and not be able to use it. Please reach out to us so we can investigate this issue and help resolve it for you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile SE
Kära kund,
Tack så mycket för att du delar din upplevelse med oss!
Vi är glada att kunna hålla dig smidigt uppkopplad mot det fantastiska värde du förtjänar.
Med vänliga hälsningar,
Lyca Mobiles recensionsteam
trustpilotreview@lycamobile.com
The Lyca mobile sim was not compatible…
The Lyca mobile sim was not compatible with my realme android phone so I have wasted the money for SIM card as well as package:(
11 augustus 2026
Antwoord van Lyca Mobile SE
Hi Bhavik Shah,
We regret to hear that you were unable to use your Lyca Mobile SIM with your Realme device and understand your disappointment regarding the money spent on the SIM and package.
Please share your Lyca Mobile number and the exact Realme handset model via our private support channel so we can check the compatibility and explore the available options to assist you further
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Easy and smooth e-sim installation…
Easy and smooth e-sim installation process.
However, some UI fields doesn't allow to paste the info from email forcing to type it manually.
12 augustus 2026
Antwoord van Lyca Mobile SE
Dear Myroslav,
We're glad to hear the eSIM installation was smooth! We appreciate you highlighting the UI field issue; we are actively working to improve the copy-paste functionality for a better user experience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
They cancelled my bundle and without…
They cancelled my bundle and without any refund. Asking and contacting customer service didn’t work either.
11 augustus 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile SE
Hi Hayat Nasirova,
We understand your concern regarding your bundle being cancelled without receiving a refund. We’re sorry that your attempts to contact our customer service team have not resolved the issue.
Please share your Lyca Mobile number, bundle and payment details via our private channel so we can review the case and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I tried to recharge my present prepaid…
I tried to recharge my present prepaid number but in return I recieved massage of new Sim has been sent to me which was not my requirement.
It seems this company is not being honest to its customers, trying to intengle the customers into a Web lies.
I would like to cancel my unwanted Sim request and refund my money.
Regards Ralph Dhillon.
12 augustus 2026
Antwoord van Lyca Mobile SE
Dear Customer,
We regret any confusion regarding your recent recharge attempt and the unexpected SIM card delivery. We understand your frustration when an order doesn't meet your expectations. We are actively looking into this matter to understand why a new SIM was dispatched instead of a recharge. We are committed to ensuring our processes are clear and accurate for all our customers.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
good but uncertain
i was not informed about how this really work. i am still uncertain regarding double billing.
10 augustus 2026
Antwoord van Lyca Mobile SE
Dear Abdulhadi,
We regret to hear about the confusion regarding the billing and understand your concern about potentially being charged twice. We appreciate you bringing this to our attention.
Please share your Lyca Mobile number and payment details or screenshots of the charges via our private support channel so we can review the transactions and clarify the billing for you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile SE
Dear Customer,
We regret to hear about your experience with our services and customer support. We understand how disappointing it can be when you are unable to get the assistance you need.
Please share your Lyca Mobile number and details of the issue via our private support channel so we can investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwoord van Lyca Mobile SE
Dear Customer,
We regret to hear about your concern regarding the charges for your 6-month plan. We understand your confusion about being charged 99 kr each month when you expected the 430 kr/6-month offer.
Please share your Lyca Mobile number and payment confirmation via our private support channel so we can review the plan and charges and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Mobil nummer är säkert och delas inte eller säljs
För mig är det bästa att ni inte delar min mobil nummer eller säljer vidare som de flesta tele företag gör i Sverige
Påfyllning går enkelt och finns att välja olika prisklasser.
Att man ha sin egen konto utan att man har fast mobil abonnemang är också stor plus
31 juli 2026
Antwoord van Lyca Mobile SE
Kära Billi,
Att läsa recensioner som dina lyser verkligen upp vår dag!
Att veta att vi har träffat mitt i prick för dig inspirerar vårt team att fortsätta sträva efter det bästa.
Med vänliga hälsningar,
Lyca Mobiles recensionshanteringsteam,
trustpilotreview@lycamobile.com
Inget att klaga på allting är OK
10 augustus 2026
Antwoord van Lyca Mobile SE
Bästa Nihmzar,
Vi är otroligt glada att höra att du uppskattar vårt nätverk och våra planer.
Tack för att du tog dig tid att dela med dig av din positiva upplevelse!
Med vänliga hälsningar,
Lyca Mobiles recensionsteam,
trustpilotreview@lycamobile.com
Bilal helped me fix my sim
11 augustus 2026
Review zonder uitnodiging
Antwoord van Lyca Mobile SE
Dear Javid,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Good network but Inefficient and helpless customer service
The network has good coverage and decent offers. Definitely the cheapest network I've tried in Sweden. Everything is smooth until you encounter a problem or need to contact customer service! The customer service is basically helpless. They can help you with porting a number or likewise, but for other problems they stick to 'policy and rules'. I had an ongoing 12 months subscription (discounted price for 12M) that was abruptly interrupted due to transactional error (leading to additional change/full price). I had completed 9M on the plan so far. Inspite of repeated interactions and emails with the customer care, they refused to help siting policy and rules. They did not even try for a second attempt on the renewal or help with this. Seemed like a scam rather than a discounted subscription.
Faced similar problems earlier too. Coverage is reliable, customer care isn't!
4 augustus 2026
Antwoord van Lyca Mobile SE
Dear Customer,
We appreciate your positive feedback about our network coverage and affordable offers. We’re sorry to hear about your experience with the 12-month plan renewal and the support you received afterward.
We understand your concerns and will share your feedback with the relevant team for review and necessary action. Please share your Lyca Mobile number or relevant reference details with us via our private channel so we can investigate further and assist you.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I bought airtime for my daughter but it…
I bought airtime for my daughter but it is not active
10 augustus 2026
Antwoord van Lyca Mobile SE
Dear Customer,
We understand your concern about the airtime not being active after the purchase. Please share your Lyca Mobile number and relevant transaction details with us via our private channel so we can check the status and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
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