Parts ordered arrived on time and well packaged. I bought a battery charger and other items. The battery charger is well made and straightforward to use. It has already easily charged a couple of ca... Toon meer
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Lees wat reviewers zeggen
Good quality robust dolly. Managed large bulky 145kg load with easy. Big test is 250kg garden trough next. That said as other reviewers have noted it really needs brakes adding to the castors, which... Toon meer
Bedrijf heeft geantwoord
Ive been buying products from you guys for years, on and off, the quality of the items is outstanding, I've got a 30 year old hand held joggler that still punches and bends like a brand new item. Th... Toon meer
Order arrived safely well ahead of delivery forecast, i. e. a couple of days after having been placed, using the regular (cheapest) delivery service.
Bedrijfsgegevens
Geschreven door het bedrijf
Machine Mart is Britain's Number One specialist supplier of Power Tools, Machinery & Workshop Equipment, shop in any of our superstores nationwide, online or call 0844 880 1250
Machine Mart - Tools and Machinery Specialists
Geschreven door het bedrijf
- After Sales Support
- Machine Mart goes to great lengths to ensure that every customer is totally satisfied. If you’re not totally happy with any product or service, then we want to know about it and will help. Please contact our Customer Care department on 0115 8406 248.
- 63 Superstores Nationwide
- With 63 superstores nationwide, a dedicated telesales and an e-commerce website offering quality branded items at fiercely competitive prices, Machine Mart are the once stop shop for great value, quality tools and equipment.
- Over 21,000 Products Online
- The Machine Mart "Xtra" range contains over 15,000 "Xtra" hard to find specialist products, not yet stocked in store or featured in our catalogue. These products can be purchased online, in-store or by phone. Look out for the Xtra logo on our website.
Contactgegevens
211 Lower Parliament Street, NG11GN, Nottingham, Verenigd Koninkrijk
- 0115 8406 248
- customerservice@machinemart.co.uk
- www.machinemart.co.uk
4,4
Uitstekend
66K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
All good experience.
1 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Placed order in good faith for AC unit…
Placed order in good faith for AC unit with stated delivery date, which since taking my money has been reneged upon. Not happy
3 augustus 2026
Antwoord van Machine Mart Ltd
Hi Tim,
We’re sorry to hear that your order experience has not met expectations.
A member of our Customer Service team will be in touch shortly to assist you.
Thankyou for your patience.
Kind regards
Machine Mart
Website easy to use
Website easy to use, ordering is simple to do, keeping me informed as to the status of my home delivery purchase. Home delivery was within the time slot give which is great.Happy with all.
2 augustus 2026
Customer Service
Although the product turned up damaged, MachineMart sent a replacement on next day delivery, brilliant service
6 augustus 2026
Good product at the right price.
2 augustus 2026
Very good range of products in stock…
Very good range of products in stock and sent by a reliable courier Parcel Force who delivered to the correct address well within the notified time slot
3 augustus 2026
Review zonder uitnodiging
Once again a great service and product.
1 augustus 2026
Quick and easy professional service
1 augustus 2026
A mess
If I knew that your company doesn't value customers anymore, I would have made alternative arrangments for delivery.
The delivery people were absolutely a mess.
31 juli 2026
Antwoord van Machine Mart Ltd
Hi Edmond,
We’re sorry to hear that your delivery experience did not meet expectations.
Unfortunately, the couriers are only contracted to provide curbside delivery.
We will ensure your feedback is passed on to all relevant departments for internal review.
Kind regards
Machine Mart
Great no fuss service
Great, no fuss service from Machine Mart.
Lift arrived 4 days after ordering it.
Delivery guy had a trolly jack & wheeled the lift right up to my garage door (a must have, unless you have a couple of mates to help you)
All the nuts & bolts required to assemble the bike lift were there, but not enough washers were supplied. Nothing a dozen or so M8 penny washers didn’t sort out.
Bike lift itself is a great bit of kit. Not relied on the wheel clamp yet, used the centre stand on 1 bike & paddock stand on the other so far. Hopefully no more kneeling or laying on the ground for me.
31 juli 2026
Antwoord van Machine Mart Ltd
Hi Peter,
Thankyou for taking the time to submit you review, your feedback is much appreciated.
We’re sorry to hear that your unit didn’t have all the washers required.
If you can send in your details to customerservice@machinemart.co.uk we can look into this for you.
Kind regards
Machine Mart
Delivery service non existent
Ordered next day delivery and having waited in all day the parcel never arrived?
I rang the following morning to find out what happened to be told DPD had a problem with deliveries even though I tracked it and knew it was at my local DPD warehouse.
I did get a refund for the delivery but lost 2 days with little or no empathy to me.
21 juli 2026
Antwoord van Machine Mart Ltd
Hi,
We’re sorry to hear that your delivery experience did not meet expectations.
Unfortunately, we were let down by the couriers on this occasion.
We can see that our Sales Admin team have processed a full refund of your carriage for you.
Thank you for your patience.
Kind regards
Machine Mart
Good and speedy replacement of damaged compressor
Overall happy. But: Good and bad!
The compressor i ordered was delivered promptly but was damaged, it had been dropped. The box and packaging is not really robust enough.
We had to cover the existing box in packaging tape to get it strong enough to be collected.
The damaged unit was collected really promptly and a replacement provided, again promptly. So good and bad.
Very happy with second compressor, but a bit peeved that the first unit was delivered broken.
6 augustus 2026
Antwoord van Machine Mart Ltd
Hi Richard,
Thankyou for taking the time to submit your review, your feedback is much appreciated.
We’re sorry to hear that your delivery experience didn’t meet expectations but glad to hear that our Sales Admin team arranged a replacement which you’re happy with.
We will also ensure that your comments are passed on to all relevant departments for internal review, thankyou for your patience.
Kind regards
Machine Mart
Competitively priced merchandise…
Competitively priced merchandise delivered i a timely manner.
30 juli 2026
Kept up to date when arriving
Kept up to date when arriving. Delivered within the time slot.
29 juli 2026
Next day isn’t next day but you still…
Next day isn’t next day but you still pay over the odds
31 juli 2026
Antwoord van Machine Mart Ltd
Hi,
We’re sorry to hear that your delivery experience did not meet expectations.
Orders placed by 3pm are delivered on the next working day as the couriers don’t deliver on weekends or bank holidays.
We can see that our Sales Admin team have processed a full refund for your order, thankyou for your patience.
Kind regards
Machine Mart
The product range is excellent and…
The product range is excellent and prices are mostly pretty good but, in addition, the service is really first class.
Buying online gives you frequent and accurate status reports and the goods are very well packaged.
30 juli 2026
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