maglocks.com Reviews 227

Reliable and attentive—that’s Maglocks.com. After our card reader quit, I got in touch, followed their steps for a replacement, and it was handled without a hitch, just as promised. Thanks for the great support.

I cannot get over how amazing the tech service is. I called and Ron immediately answered the phone and walked us through the installation of our remote door lock. His instructions and explanation was so thorough that we were able to wire our magnetic lock by ourselves within minutes. Thank you so much, Ron.

These guys were excellent to work with as I had a very old electronic latch that was no longer in production. They requested pictures and measurements of the old latch which they reviewed with team members to selected the right replacement. I forgot to order the plate and they contacted me to let me know how to correct. These guys are outstanding to work with and I highly recommend them.

Good price and on time delivery.

Easy ordering and easy returns. Excellent customer service.

Great company / product, fast shipping.. thank you!

Quick and accurate shipping. Exactly what I needed. Everything was included in the package.

Sometimes your procurement team drops the ball, so I place the order myself via maglocks. On time delivery everytime, quality product everytime....

we have always had good customer service and products is received in timely manner

Prices were the best on the internet and the tech support was really good. Great product

Fair price, prompt shipping. Got exactly what I needed.

Good customer support, walked me thru the product I needed to solve our issue. Got it quickly and it worked perfectly.

Only offer a 30 day return, regardless if its unused. This makes a new commercial build construction job very difficult unless the contractor places the order and can determine the exact day of install. $700 down the drain and they could care less that is still in the box unused.

Quick service and supportive.

Fast, accurate, and easy.

Costumer service bad, I called the technical support never answered and I left a voice mail and never return my phone calls

The customer service was outstanding. They were polite and patient when answering my questions. This is a rarity with most companies. Thank you

fast shipping, quality parts, easy to follow wiring diagram, easy to install and excellent support!
I looked at ordering a cheaper option off of the internet but when I reached out to them to ask questions their support was poor at best. These guys have superior support. highly recommended.