MB Brent Park Reviews 

I had an absolutely amazing experience with this dealership from start to finish. The customer service was outstanding — Haydar was professional, friendly, and genuinely helpful throughout the whole process.They made everything feel easy and stress-free, answered all my questions clearly, and never made me feel pressured at any point. It’s rare to find such honest and attentive service these days.I’m so happy with my car and couldn’t recommend them highly enough. If you’re looking for a smooth, trustworthy car-buying experience, this is definitely the place to go! 🚗

bought a car from them. the service was exceptional. everything went smoothly and quickly. would surely recommend 👍👍.

Smooth and easy
And staff super friendly

Mahdi delivered great customer service and excellent knowledge of car products.

Haidar was very precessional and informative and helped me find the most suitable car. The customer service was excellent and the whole process was smooth - they have a lot of resources and gorgeous cars!

I had a deeply disappointing experience with MB Brent Park.
I worked with two Mercedes dealerships during my car buying process, and Brent Park was by far the worst. There was zero willingness to negotiate, and I was told an additional £599 “admin fee” would be added to the price, something the second dealer did not charge or even mention. In fact, the other dealer proactively offered added value without me even asking. The contrast between the two was night and day.
I had an issue that required escalation. I spoke to a salesperson twice and requested a call back both times, but nobody ever returned my calls. Only on my third attempt, when I called again myself did I finally reach someone. The salesperson I dealt with was rude and dismissive, showing no interest in resolving my concern. When I eventually spoke to a manager, he immediately blamed the finance company and even shared internal issues that should never be discussed with a customer. It was unprofessional from start to finish. Based on this experience, I would not recommend Brent Park MB.

Great Experience. Very professional and extremely helpful staff. Helped me throughout my purchase from choosing the car to the getting me right finance deals. Kudos to Haider. Highly recommended.

Hayder was amazing and professional

Heydar was exceptional with customer service and was welcoming from the beginning. Everything went smoothly with him and really appreciate his honesty and care.

I highly recommend coming down to them and ask for Haydar.

Unfortunately, the service is unacceptable, and very disappointing.
At the moment of the inspection the issue was unnoticed and not mentioned by seller and as soon as we drove off and noticed the fault - we got refused, they accepted the issue was present before the purchase but they wont take responsibility as it was unnoticed at the time of the purchase.
This company clearly does not value its customers. I strongly advise to be cautious. I have to say it was very stressful experience overall, unreliable and unprofessional, the name of the sales person- Haider.

Incredible experience, can’t recommend this place enough. Adam was incredibly helpful and welcoming. The car was amazing, will only be buying from here from now on

Haydar was excellent and went he went above and beyond to make sure the car was in the best condition possible before purchase. There was no pressure selling and I felt very looked after. I will definitely be coming back here to purchase another car. the service was 5/5.

I had a great experience with MB Brent Park. Haydar was extremely professional, honest, and helpful throughout the entire process. He made selling my car easy and stress-free, handled everything smoothly, and kept me informed at every step. Excellent customer service from start to finish. Highly recommended!

I recently purchased my new Mercedes and couldn’t be happier with the experience, thanks entirely to Haydar. From start to finish, he was absolutely amazing. His patience really stood out — he took the time to answer all my questions, never rushed me, and made sure I felt completely confident and comfortable with my decision.

The dealership itself is clearly the best place to buy a Mercedes. They are true experts when it comes to Mercedes cars, incredibly knowledgeable, and professional throughout the entire process. Haydar’s expertise, honesty, and genuine care made the experience smooth and enjoyable.

If you’re looking for a stress-free Mercedes purchase and outstanding service, I highly recommend this dealership — and especially Haydar. He goes above and beyond and I LOVE my car!

Mb Brent park were quick polite and efficient. Always available to answer questions. There cars were clean and ready for viewing.

This dealer refused my bank finance for their own reasons and tried to force me to use their in-house finance at a higher rate. They then refused to refund my deposit, even though this was not my fault. Came back to me after 3days and wanted to do the deal, already lost interest as everything was getting shady. Very disappointing experience.

Bought Mercedes Benz E class. The car was stunning and customer service was fabulous specially Mehedi who is always supportive.

Very friendly. Easy to do business with.

Extremely happy with the service. Booking was easy and was made to feel welcome when bringing the car in. They told me exactly what would be done to the car and an estimated time for completion. All in all very efficient and professional service .. As a Mercedes specialist perhaps Mercedes main dealers could learn a few things or two from these guys.. well done guys!

The service i got from Mahdi was great. The guy gave me all the necessary information as this was my first car in the UK.