My wife & myself are moving to a McCarthy Stone retirement Apartment, They have been Wonderful & very helpful. We must mention a lady who has dealt with us from day one, Brooke Amos, Nothing has been... Toon meer
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Lees wat reviewers zeggen
We lived at Broadfield Court in Manchester for nearly ten years before our move to Scotland. The experience was always positive. The Estate Manager Debbie Christopher ran the place very well indeed an... Toon meer
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Just wanted to say how awesome our house manager Kadenia is in carrying out and sorting anything out for us residents. We have lived here for the past 18 months and nothing is too much trouble and her... Toon meer
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Both with the purchase of the flat and with ongoing problems Karen Flanagan has been unfailingly responsive and helpful and goes out of her way to find solutions for me. We moved here mainly be becau... Toon meer
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Bedrijfsgegevens
- Huizenbouwer
- ook in
- Aannemersbedrijf
- Bejaardentehuis
- Eigendomsbeheerder
- Makelaars
- Woongemeenschap voor gepensioneerden
Geschreven door het bedrijf
We are the UK’s leading developer and manager of retirement communities, offering high quality age-exclusive retirement properties to more than 20,000 homeowners across the UK. For all communities opened since 2010 we remain landlord and managing agent, looking after the wellbeing of our homeowners and managing our properties. We believe that life in older age is something to be enjoyed and celebrated, and our developments offer a welcoming sense of community and a diverse range of facilities and services to enhance everyday life. Our customers are at the heart of what we do and we are proud to have been awarded the Home Builders Federation 5-star customer satisfaction award every year we have taken part in the survey. For developments built prior to 2010, where we are not the landlord nor managing agent, please direct any questions to FirstPort, who look after these schemes.
Geschreven door het bedrijf
- Moving Made Easier
- Once you have found your perfect McCarthy Stone property, we offer flexible solutions to help you to make it yours. Our retirement properties are available to buy, rent or part-buy, part-rent. Our sales consultants can help you to choose the right option for you. We know that no matter how often you have moved home it is always daunting; our friendly team are here to help with every step, offering as much, or as little, support and advice as you need. Our range of special offers and services are designed to make the process stress-free and affordable too.
- Try It Before You Buy
- This is a big decision and we want to make sure it is the right one for you. At some developments we offer a complimentary two-nights’ stay. This is a great option for those who wish to experience first-hand what living with us is like. You will have an opportunity to meet our homeowners and staff, including the House Manager, and take a tour of the development. In addition, we can put you in touch with existing homeowners who can share their experiences and answer your questions candidly – just ask our sales consultants for more information.
- Retirement Properties for Sale or Rent
- McCarthy Stone creates award-winning retirement properties for sale or for rent — but it’s the people that turn our developments into fun-filled, friendly, communities (https://www.mccarthyandstone.co.uk/media-centre/national-press/mccarthy-stone-secures-five-star-status-for-record-16th-consecutive-year/). We are experts at creating spectacular, safe, low-maintenance, private retirement apartments, bungalows and cottages, in superb locations. But perhaps the best bit is you also get to be part of a retirement community of remarkable individuals (https://www.mccarthyandstone.co.uk/great-places-to-live/homeowners-stories/). Join us for new experiences. New friends. New adventures. A life, well lived.
Contactgegevens
100 Holdenhurst Road, BH8 8AL, Bournemouth, Verenigd Koninkrijk
- 0800 310 0532
- www.mccarthyandstone.co.uk
4,7
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Priory Place, Studley
Priory Place, Studley
I have written before in praise of our House Manager Ellen Grant and am delighted to be able to do this again. This week a fellow homeowner has been through a very difficult and stressful time but Ellen has gone above and beyond to help her. The homeowner and her friends here want to thank Ellen for her care and understanding which is very much appreciated.
24 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Grace
Thank you for taking the time to share your feedback. We are delighted to hear your continued praise for our House Manager, Ellen Grant at Priory Place a McCarthy & Stone development in Studley.
It is especially heartening to know that Ellen was able to provide such care, understanding and support to a fellow homeowner during what has clearly been a very difficult and stressful time. Going above and beyond for our homeowners is something we strive for, and it is fantastic to see Ellen demonstrating these values so compassionately.
We will be sure to pass on your kind words to Ellen.
On behalf of everyone at the company, thank you for your recognition and for acknowledging the difference she has made. We are very fortunate to have her as part of our team.
The McCarthy & Stone Team
Kenton Lodge
Caveat: Go into a McCarthy &Stone Property purchase with all the facts and your eyes wide open…
Our Dad lived at Kenton Lodge for over 5 years, he was safe, secure, very well looked after and enjoyed his time there. The staff were fantastic, always cheerful and helpful. The grounds and communal spaces were always pristine. When we had to sell the sales team were excellent, lots of viewings and eventually a sale although we had to sell at half the price we had paid for it 6 years earlier and it took over 18 months to sell, but the new owner has now got a wonderful apartment at a great price. - Current market forces ! Thank you to everyone we met at Kenton Lodge.
24 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Iain
Thank you for taking the time to share such a balanced and thoughtful review of your father's experience at Kenton Lodge a McCarthy & Stone development in Newcastle.
We are delighted to hear that he felt safe, secure and well supported during his five years with us, and that our team helped make his time there such a positive one. It's also wonderful to know that the development, grounds and communal areas were maintained to a high standard and that you found the sales team helpful throughout the selling process.
We appreciate your honest comments regarding the time taken to sell and the sale price achieved. As you note, wider market conditions can have a significant impact on property values and sales timescales. Nevertheless, we are pleased that a new owner is now able to enjoy the apartment and become part of the community.
Thank you again for your kind words about the team at Kenton Lodge. We will be sure to share your feedback with them. We wish you and your family all the very best for the future.
Kind Regards
The McCarthy & Stone Team
Sykes Court
Sykes Court - Stayed in Guest Suite whilst working on site. Audrey was extremely warm and welcoming and supported me throughout my stay by communicating with residents and home owners. Audrey is a brilliant asset to your team!
25 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Luke Strathdee,
Thank you for taking the time to share your feedback about Sykes Court.
We're delighted to hear that you enjoyed your stay in the Guest Suite and that Audrey made you feel so welcome during your time at the development. It’s wonderful to know that her support, communication and willingness to help contributed to such a positive experience.
Thank you also for recognising the role Audrey played in helping you connect with residents and homeowners during your visit. Creating a welcoming environment for both homeowners and guests is something we value greatly, and we're pleased this was reflected in your stay.
We’ll be sure to share your kind comments with Audrey, who will be delighted to receive them.
Kind regards,
The McCarthy & Stone Team
Our new home…
When we were looking to move over to Altrincham from Yorkshire, we viewed several apartments. Speakman Court stood out for us. On entering the building we found a lovely warm and friendly atmosphere. Alex the house manager welcomed us and was very approachable.
Alex is very caring and certainly looks after all the residents. She really does go the extra mile. She brings people together and introduces new residents like ourselves to the other residents. She has created a community within the complex and her door is always open for advice or just a chat.
I am so pleased we chose Speakman Court as our residence and to know Alex. As house manager, she is a great asset for McCarthy Stone and we are very lucky to have her. Thank you Alex, for being you and doing such a wonderful job. I really appreciate all you do for us.
25 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Mrs Mallin,
Thank you for taking the time to share your experience of Speakman Court, a McCarthy & Stone development in Altrincham.
Moving to a new area is a big step, so it's wonderful to hear that Speakman Court stood out from the moment you arrived and that you found such a warm and welcoming atmosphere.
We were especially pleased to read your kind words about Alex, the House Manager. It’s clear that her caring and approachable nature has helped you settle into your new home and feel part of the community. Taking the time to introduce new homeowners, bringing people together and always being available for support or a friendly chat are all qualities that make a real difference, and we're delighted that this has been your experience.
It's lovely to hear how happy you are with your decision to make Speakman Court your home. We’ll be sure to share your feedback with Alex, who will be touched to know how much her support and dedication are appreciated.
Thank you again for your lovely review, and we wish you many happy years at Speakman Court.
Kind regards,
The McCarthy & Stone Team
Janet Bettridge House Manager, Dawson Grange
We have an excellent home manager who is caring and manages all problems extremely well. We are so lucky to have her. Long may it last.
25 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Brenda,
Thank you for taking the time to share your feedback about Dawson Grange.
We're delighted to hear your kind words about Janet, the House Manager. It's clear that her caring nature, dedication and ability to manage issues effectively are greatly appreciated by homeowners.
Having someone who residents can rely on and who helps ensure the development runs smoothly can make a real difference to everyday life, and we're pleased to hear that Janet has had such a positive impact on your experience at Dawson Grange.
We'll be sure to pass your comments on to Janet, who will be delighted to know how much she is valued.
Thank you again for your lovely review.
Kind regards,
The McCarthy & Stone Team
5 star review is for Liz Franklin…
This 5 star review is for Liz Franklin the House manager at Lewsey Court Tetbury Glos (& not for McCarthy & Stone as a business)
My 97 year old Dad lived at Lewsey Court for nearly 4 years and has now had to sell his flat and move to a care home. Liz Franklin looks after the fabric of the building and ensures that everywhere looks great for all the home owners, but she also cares for the well being of the people too.
Its the people who live in a complex and the people who work there too that make it a great place to live
Liz keeps all the home owners informed of McCarthy & Stone 'ideas' and ensures they are discussed freely
Liz has recently arranged for new carpets in the communal areas which has given the place a real lift
I want to say a personal thank you to Liz for caring about her job, and for making my Dad's years at Lewsey Court so pleasurable. Liz is a fabulous asset to McCarthy & Stone
15 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Jane Talbot,
Thank you for taking the time to share your experience of Lewsey Court, a McCarthy & Stone development in Tetbury.
We were delighted to read your tribute to Liz Franklin and the positive impact she had on your father’s time at Lewsey Court. It’s clear from your review that Liz’s contribution went far beyond the day-to-day management of the development, and that her care, dedication and commitment to homeowners made a real difference.
We particularly appreciated your observation that it is the people who live and work within a community who help make it such a special place. Creating an environment where homeowners feel informed, supported and involved is incredibly important, and it is wonderful to hear how much your father enjoyed his years at Lewsey Court.
Thank you also for recognising the work Liz has done to maintain and improve the development, including the recent refurbishment of the communal areas. We know she will be touched by your kind words and grateful for your acknowledgement of the care she brings to her role.
We wish your father every happiness in his new home and thank you again for taking the time to share such thoughtful feedback.
Kind regards,
The McCarthy & Stone Team
I would like to thank the Oak Community who visit Forest Court
I would like to thank the Oak Community, for their kind and attentive care and the rapid response to me coming out of hospital after a hip replacement. I would particularly like to say how wonderful Lesley Worsley - Race the Field Care Supervisor has been for all her help and ensuring my needs are met. Wonderful service.
23 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Margaret
Thank you for your review
To help us share your kind comments with the correct team, please could you update your review to include the name of the McCarthy & Stone development you refer to? We would love to ensure your feedback reaches those who helped you.
We hope you are recovering well after your operation
Kind Regards
The McCarthy & Stone Team
My father lives in the Hunstanton
My father lives in the Hunstanton McCarthy & Stone community, and is very happy there. He is fairly independent, but likes the reassurance of the efficient & caring staff, lead by Katie, who is always so friendly. We enjoy the meals & barbecues that are put on for friends & relatives.
24 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Jay
Thank you so much for taking the time to share your feedback. We are delighted to hear that your father is very happy living at Eastland Grange a McCarthy & Stoner development in Hunstanton, and that he feels reassured by the efficient and caring support from Katie and the team.
It is wonderful to know that you and your family enjoy the meals and barbecues arranged for friends and relatives. We will be sure to pass your kind words on to Katie and everyone at Eastland Grange, who will be so pleased to receive them.
Kind Regards
The McCarthy & Stone Team
The staff at John Percyvale Court , Macclesfield
All The staff and especially the manager Sharon at John Percyvale Court in Macclesfield are amazing, the care and compassion given to my mum and dad is outstanding , nothing is too much trouble for them and I feel reassured as I do not live locally that mum and dad are receiving top quality care at all times
24 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear John
Thank you so much for taking the time to your feedback. We are delighted to hear that your mum and dad are receiving outstanding care and support from Sharon and the team at John Percyvale Court a McCarthy & Stone development in Macclesfield.
It is wonderful to know that their care and compassion have helped reassure you, especially as you do not live locally. We will be sure to pass your kind words on to Sharon and all the staff, who will be so pleased to receive them.
Kind Regards
The McCarthy & Stone Team
A Serious Warning for Families Named as Beneficiaries or Executors of Retirement Properties
Our family's experience of administering an estate that included a retirement property was far more difficult, costly and stressful than we could ever have anticipated. Before accepting either the inheritance of a retirement property or the role of executor, I strongly recommend obtaining independent legal advice and fully understanding the potential financial implications.
1. Think very carefully before accepting an inherited retirement property:
Before accepting ownership of an inherited retirement property, make sure you fully understand the financial consequences.
In our case, ongoing service charges and other property-related costs continued until the property was sold. The property ultimately took three years to sell and had to be sold at a substantially reduced price. During that period, the ongoing costs continued to accrue and resulted in the estate being insolvent.
Depending on the circumstances, if the sale proceeds are insufficient to cover all liabilities, accepting ownership of the property may expose you to financial obligations that could otherwise have remained with the estate. The legal position will depend on the specific facts of your case, which is why professional advice is essential.
If you are informed that you may inherit a retirement property, one option that may be available is to decline or disclaim the inheritance. Anyone considering that course of action should first obtain independent legal advice to understand the consequences.
2. Think very carefully before agreeing to act as executor:
It is generally understood that executors are not personally responsible for the deceased's debts simply because they are acting as executor. However, acting as executor can involve significant responsibilities, time commitments and financial exposure.
Our experience was that administering an estate containing a retirement property became a lengthy and complex process. Properties can take a long time to sell and, where sales fall through, additional administration work and costs can arise. Depending on the financial position of the estate and the arrangements entered into with solicitors or other professionals, executors may find themselves having to meet costs before recovering them from the estate, if recovery is ultimately possible.
In our case, the process extended over several years and created considerable stress and uncertainty. While some costs may eventually be recoverable from the estate, that recovery may not occur until the property is sold, which can be a lengthy process.
Our experience with McCarthy Stone was also disappointing. We found communication with their legal department to be slow and we frequently had to chase responses including contacting the CEO to obtain replies required for the administration of the estate. This added to the frustration and delays we experienced during an already difficult process.
If you are named as an executor but do not wish to take on the role, obtain legal advice promptly regarding renunciation before taking any steps that could be interpreted as acting as executor.
Final Thoughts:
Our experience was that administering an estate containing a retirement property carried far greater financial risk, delay and complexity than we ever expected. What appeared at first to be a straightforward estate became a prolonged process lasting several years, involving ongoing costs, a failed sale and significant personal stress.
If you are asked to accept ownership of a retirement property or act as executor of an estate containing one, I would strongly encourage you to obtain independent legal advice at the earliest opportunity and ensure you fully understand the potential liabilities, ongoing costs and timescales involved before making your decision.
24 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Dave,
Thank you for taking the time to share your feedback.
We appreciate that administering the estate of a loved one can be both emotionally and practically challenging, particularly where a property forms part of the estate.
We recognise that ongoing costs associated with an empty property can be frustrating for families and executors. However, service charges are linked to ownership rather than occupancy and contribute towards the ongoing operation, maintenance, insurance and safety of the development. This approach is consistent with the wider leasehold property market and applies whether an apartment is occupied, vacant or being marketed for sale.
We would also acknowledge that the timescales involved in selling any property can vary significantly depending on factors such as market conditions, location and buyer demand. Whilst many McCarthy & Stone apartments sell successfully, we appreciate that some sales take longer than expected and can add to the pressures faced by families administering an estate.
We are sorry to read of your comments regarding communication and appreciate that this did not meet your expectations. We always aim to provide timely and professional support to homeowners, families and their representatives throughout the process.
Thank you again for taking the time to share your perspective and experience.
Kind regards,
The McCarthy & Stone Team
Friendly helpful experience
Friendly helpful experience. Always immaculate top quality bedding and towels
24 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Derren
Thank you for your review.
To help us share your kind comments with the correct team, please could you update your review to include the name of the McCarthy & Stone development where you stayed? We'd love to ensure your feedback reaches those who helped make your stay so enjoyable.
Kind Regards
The McCarthy & Stone Team
Great experience with rental team
My mum recently moved to deans park court in Stafford. The rental team were fantastic throughout. Joanne was incredibly helpful regarding the paperwork and Niccy kept in touch with us brilliantly throughout the process, keeping us updated until my mum moved into her beautiful recarpeted and redecorated apartment. Thank you so much to the rental team.
23 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Sally,
Thank you for taking the time to share your feedback.
We're delighted to hear that your mum's move to Deans Park Court in Stafford has gone so well and that the Rental Team provided such a positive experience throughout the process.
Thank you in particular for recognising Joanne and Niccy. Moving home can be a significant life change, and it's wonderful to know that their support, communication and attention to detail helped make the journey as smooth as possible. From assisting with the paperwork to keeping you updated every step of the way, it’s clear they played an important role in helping your mum settle into her beautifully refurbished new home.
We'll be sure to share your kind comments with Joanne, Niccy and the wider Rental Team, who will be delighted to know their efforts were so appreciated.
Thank you again for your lovely feedback, and we wish your mum every happiness in her new home.
Kind regards,
The McCarthy & Stone Team
Living in Liberty House Wimbledon…
I’ve lived in Liberty House Wimbledon for over 10 years having moved in only a few months after the development opened. My husband and I loved our apartment the minute we saw it. Over the years we have had many issues with different Estate Managers and McCarthy Stone as managing agents which have had the capacity to make life a bit uncomfortable… We still inevitably have issues with McCarthy Stone to do with the overall finance management but at last we have an Estate Manager OJ Bamiro who is everything we could wish for. He has been in post for 3 years and has shown great perseverance in maintaining a cheerful and positive attitude. We look forward to any interaction with him and can go to him with any concerns knowing that he will deal with them.
In so many ways OJ is better than previous managers, for example he tells us in advance of when he will not be in the development, he works very long hours and has an excellent open approach to communication. Our Homeowner meetings are scheduled well in advance and posted on our notice boards with minutes of the meeting distributed within a couple of days which keeps everyone informed of any news. We now have a Liberty House newsletter with contributions encouraged from homeowners.
OJ competently manages a range of complex issues. With a development of this size, 51 apartments, there are many communal issues such as heating, hot water, cleaning etc that affect us all, including those of us who live here independently. In addition his empathetic character makes him excellent at helping those who need assistance, including the provision of care packages in some cases.
23 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear E Kingaby,
Thank you for taking the time to share your experience of living at Liberty House, a McCarthy & Stone development in Wimbledon.
It's wonderful to hear that, more than ten years after moving in, you and your husband still feel so positively about your home and the community around you. We appreciate your balanced and thoughtful feedback, and we're particularly pleased to hear how highly you regard OJ Bamiro, the Estate Manager.
Your comments highlight the positive difference that good communication, consistency and a genuine commitment to homeowners can make. It's lovely to hear that OJ's approachable manner, proactive communication and dedication to keeping homeowners informed have helped create a positive and well-connected community. Initiatives such as the homeowner meetings and newsletter are great examples of this in action.
We were also pleased to read your recognition of the wide range of responsibilities involved in managing a large development and the care OJ shows in supporting homeowners with differing needs. It's clear that his professionalism, empathy and hard work are greatly valued by residents.
Thank you again for sharing your experience. We will be sure to pass your kind comments on to OJ, who we know will be delighted to receive them.
Kind regards,
The McCarthy & Stone Team
We are residents at Clarendon house in…
We are residents at Clarendon house in poole and have been here for nearly seven years.
Sally our house manager is excellent at her job and has a
Passion for our garden which is much appreciated, also she is always there to help residents when it's needed.
The concept of communal living, we think is a excellent way forward.
23 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Barry Pollen,
Thank you for taking the time to share your experience of Clarendon House, a McCarthy & Stone development in Poole.
We're delighted to hear that you have enjoyed living at Clarendon House for nearly seven years and that you continue to value the benefits of being part of the community.
We were especially pleased to read your kind words about Sally, the House Manager. It's clear that her dedication, support and passion for maintaining the gardens are greatly appreciated by homeowners. Knowing that residents feel they can rely on her when they need assistance is wonderful to hear, and we'll be sure to share your comments with her.
It's also lovely to hear your positive thoughts on communal living and the sense of community it can provide. Feedback such as yours highlights the value of having both independence and the opportunity to be part of a welcoming and supportive environment.
Thank you again for taking the time to share your feedback.
Kind regards,
The McCarthy & Stone Team
Elkington House, Dover
The manager and staff at Elkington House in Dover are so friendly and helpful and nothing is ever too much trouble.
23 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Helen Wright,
Thank you for taking the time to share your feedback about Elkington House, a McCarthy & Stone development in Dover.
We're delighted to hear your kind comments about the team at Elkington House. Knowing that homeowners and visitors find the staff friendly, helpful and approachable means a great deal to us.
It's especially lovely to hear that nothing is ever too much trouble. Creating a welcoming environment and providing support when needed are such important parts of community life, and we're pleased that this has been your experience.
Thank you again for your review. We'll be sure to share your feedback with the team at Elkington House, who will be delighted to receive your kind words.
Kind regards,
The McCarthy & Stone Team
Wonderful support
Jackie the house manager was wonderfully supportive and helpful when my father had fall, checking him over and calling the ambulance and myself. She is now providing great advice on how he has support in his apartment moving forward. A wonderful caring service which gives me reassurance that my father is safe and well looked after.
23 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear S Grattan,
Thank you for taking the time to share your feedback.
We were especially pleased to read your kind words about Jackie, the House Manager. Situations such as a fall can be very worrying for both homeowners and their families, so it’s wonderful to hear how quickly and compassionately Jackie responded, ensuring your father received the appropriate assistance and keeping you informed throughout.
It’s also reassuring to know that Jackie has continued to support your father by providing advice on the options available to help him remain safe and comfortable in his home. That ongoing support and reassurance can make a real difference during what can be an unsettling time.
Thank you again for sharing your experience. We will be sure to pass your comments on to Jackie, who will be delighted to know how much her support has been appreciated.
Kind regards,
The McCarthy & Stone Team
What a good move!
This month my wife and I have been renting our apartment, Brooke Dene Court Cleckheaton, for a year during which time we have made many new friends. We have also come to love the town of Cleckheaton which was previously unfamiliar to us. We felt privileged to share our diamond wedding anniversary with friends at a function, held in the residents lounge, with help from neighbours and our incredible House Manager Elaine. It was a difficult decision to sell-up and rent -- but-- what a good move!
Ellen And Barry
3 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Ellen and Barry,
Thank you for taking the time to share your experience of living at Brooke Dene Court, a McCarthy & Stone development in Cleckheaton.
We’re delighted to hear how much you have enjoyed your first year at the development and that what was once a difficult decision has proved to be such a positive move. It’s lovely to know that you have settled into both the community and the town so well, making new friends and embracing all that local life has to offer.
We were especially pleased to read about your Diamond Wedding Anniversary celebration. What a wonderful milestone to mark, and how special that you were able to share the occasion with friends and neighbours in the residents’ lounge.
Thank you also for your kind words about Elaine, the House Manager. It’s clear that her support and enthusiasm helped make your celebration even more memorable, and we know she will be delighted to hear how much her efforts were appreciated.
Thank you again for sharing your experience. We wish you many more happy years at Brooke Dene Court and many congratulations once again on your Diamond Wedding Anniversary.
Kind regards,
The McCarthy & Stone Team
Davison House, Nottingham.
I assisted the purchase of an apartment at the Davison House complex in Daybrook, Nottingham on behalf of my brother in law who, due to his severe eyesight issues was unable to read and complete the various legal documents required, in both the purchase and the selling of his own property.
Despite,several setbacks with selling his own property due to market conditions, we found the help and patience shown to us , especially by Toni Roberts, the McCarthy sales negotiator was vital. Toni was especially helpful, and kept us informed throughout the process.
Since moving in my brother in law has settled in very well and loves living in the complex, it has very friendly occupants, so he has plenty of good company whilst retaining his own privacy as and when needed. Also a shouout to 'Liv' who manages the complex. She is very helpful and friendly.
Please note, the date of the experience is the approximate start date which took several months to complete as explained above.
10 december 2025
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Geoff Jones,
Thank you for taking the time to share your experience of Davison House, a McCarthy & Stone development in Daybrook, Nottingham.
We’re delighted to hear that your brother-in-law has settled in so well and is enjoying life at Davison House. It’s lovely to know that he has found such a friendly community, with the opportunity to enjoy companionship while maintaining his independence.
We were especially pleased to read your kind words about Toni. Property purchases can sometimes be complex, particularly when circumstances change or delays arise, so it’s wonderful to hear that Toni’s patience, support and regular communication helped guide you through the process. We’ll be sure to share your comments with her, as we know they will mean a great deal.
Thank you also for recognising Liv, whose friendly and helpful approach has clearly helped make your brother-in-law feel at home.
Thank you again for taking the time to share your experience. We wish your brother-in-law many happy years at Davison House and will ensure your feedback is passed on to Toni, Liv and the wider team.
Kind regards,
The McCarthy & Stone Team
EXCELLENT HOUSE MANAGER TRINITY PLACE
Our house manager Helen Louttit-Winslade is truly excellent. She is brilliant with all residents and creates a warm, friendly community spirit. Several days a week she organises different lunch options—bacon sandwiches, soups, quiche—which brings everyone together and ensures no one feels isolated. She is always keeping an eye out for residents, reacts quickly to maintenance issues, and reports anything that needs attention without delay.
Communication is another strong point: she keeps residents fully updated on what she is working on and how she is supporting them. Her presence is active, consistent, and reassuring. She is available when needed and provides genuine support to everyone.
The building itself is lovely. The gardens are well maintained, with clean garden furniture and opportunities for residents to help with gardening if they wish. Fixtures and fittings are of a high standard, and some units have purchased lockers and/or car parking spaces. Visitor parking is easy thanks to free public parking adjacent to the building.
There is a good sized communal lounge with a kitchenette, TV, and DVD player, perfect for social gatherings. Residents have personal neck or watch alarms for emergencies, adding an extra layer of safety.
Security is strong with fob entry and CCTV at the entrance. The building is kept very clean with daily cleaners. There are two stair accesses and one elevator serving the additional two levels. A guest suite is available at a nightly rate, and Wi Fi is provided in the lounge. The décor is modern, and the building was completed 2019.
The location is excellent—buses, library, doctors, private dentist, hairdressers/barbers, Waitrose Express, Asda Express, Tesco Express, Butchers, Wendells, coffee shops, petrol stations (providing Amazon Pick Up), pubs, and churches all within walking distance. Online deliveries are simple, and we even get visits from the ice cream and fish and chip van.
Trinity Place located at Hazlemere, High Wycombe, Bucks provides a safe, secure, quiet, and friendly environment—an excellent independent living community for those over 60. It is a place where residents feel supported, connected, and proud to call home.
19 juli 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear KMKL,
Thank you for taking the time to share such a detailed review of Trinity Place, a McCarthy & Stone development in Hazlemere.
It’s wonderful to hear how highly you regard life at Trinity Place and the strong sense of community that has developed there. Your review paints a lovely picture of a place where residents can enjoy their independence while feeling supported, connected and secure.
We were especially pleased to read your kind words about the House Manager, Helen. It’s clear that her dedication, energy and genuine care for residents have made a lasting impression. From organising lunches and social activities to keeping residents informed and ensuring the development runs smoothly, Helen’s commitment shines through in your feedback. We will be sure to share your comments with her, as we know they will mean a great deal.
It’s also lovely to hear how much you value the facilities, beautiful gardens, communal spaces and convenient location, all of which help make Trinity Place such a welcoming place to call home.
Thank you again for taking the time to share your experience and recommendation. Feedback such as yours is greatly appreciated and reflects the welcoming community that exists at Trinity Place.
Kind regards,
The McCarthy & Stone Team
The Hailes Court
The Hailes Court, Haddington, Edinburgh.
Stayed in the guest suite here. Lovely apartment, very comfortable. Hospitality from the residents very welcoming. Ideal parking available. Sarah the House Manager was particularly helpful to us.
13 september 2026
Review zonder uitnodiging
Antwoord van McCarthy & Stone
Dear Kathleen Sutcliffe,
Thank you for taking the time to share your feedback following your stay in the Guest Suite at The Hailes, a McCarthy & Stone development in Haddington.
We're delighted to hear that you enjoyed your stay and found the apartment comfortable and welcoming. It's especially lovely to know that you received such a warm welcome from the homeowners and that the parking facilities helped make your visit convenient and enjoyable.
Thank you also for your kind words about Sarah, the House Manager. We're pleased to hear that she was so helpful during your stay, and we'll be sure to share your comments with her. We know they will mean a great deal.
Thank you again for your review, and we hope to welcome you back to The Hailes in the future.
Kind regards,
The McCarthy & Stone Team
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