Medisave US LLP Reviews 6.565

Good product. Very efficient service

Previously it use to be exactly what I ordered that was delivered but now the customer service is terrible to communicate with and it keeps getting worse on a daily basis.

Such a great service, happy with my order, right to Paraguay, South America 🤙🏻

I strongly advise against ordering from Medisave. I purchased a Littmann Cardiology IV (over $200), and the experience was poor from start to finish. Not only was the shipping incredibly slow, but the product arrived with a blurry engraving and a visible defect on the diaphragm.

When I reached out to customer service, they were completely dismissive, claiming the blurry text was "consistent with their process" and the diaphragm defect was "normal." For medical-grade equipment at this price point, I expected much higher quality control and better accountability. Save your money and shop elsewhere.

Excelente muy buena atención

Arrived on Jan 12 instead of Dec 21 that indicated when I purchased… but the product was as great as expected, and the engraving was so beautiful including😊smily face!

Fast delivery, good prices, the products arrived perfectly.

Ordered for gift for staff. Expected delivery date was 7 days away confirmed by company email at order time. Company waited 11 days to send me email telling me they finally shipped. Turns out they had only printed label; they tendered it to carrier 3 days later - two weeks after order. Too incompetent to use as supplier. Will not buy from them again.

I ordered a stethoscope for my daughter who starts nursing school in 3 days. I ordered on 12/25/25 with a delivery date of 1/2/26. My card was charged the full amount the day of the order. It was not delivered as promised. I have still not been provided with a ship notice or tracking number. I have emailed the company and gotten no response and I called today and got a voicemail. Afraid this might be a scam.

i never got my order. i spent $130 on a chocolate stethoscope and never even got it! i ordered it on the 17th of December. ALSO my card was charged but when i logged into my account on medisave it said “no orders”. how could you guys do this to people? this is sick. you’ll get your karma and anyone else who’s involved. that’s really sad. can’t even put a reference number bc i never got one!

I had a pleasant experience when purchasing a case for my littman stethoscope.

Placed my ordered on 12/15/25 to hopefully get it delivered 12/22/25. I reached out 12/20/25 no answer until 12/222/25(office closed) This morning I received an email stating:
We do apologize for the delay. Due to heavy order volume we have not been able to meet the estimated delivery date for your order;
your order is currently in production and is scheduled to ship out today. Please be on the lookout for a tracking number later in the day.
Instead of rushing my order because 1. You did not notify me that there is a shipment delay. Wtf!! 2. You didn’t think to expedite the shipment because of YOUR delay!!??? You definitely did not delay to take my money! Do better.
I ordered ahead and chose your business because you said estimated delivery will come sooner. The communication between you should’ve happened WAY back when you know your workload is piled up. DO BETTER.

Ordered stethoscope and case from them and was given 12/16 delivery date. Called 12/16 and was told that free shipping items were pushed back and Rob could not confirm that deliver would take place by Christmas. I was fortunate enough to be able to find another gift and able to get it here for Christmas. Customer service was helpful cancelling my order, but seem like they could care less. I get delivery times are estimates and that you push free shipping items back, but to be over a week off is highly misleading. You only offer the free shipping because it is Christmas time so to be told "we can't guarantee it will make it by then", put that in your orders for free shipping.

This company was doing well.

I'm so happy with my personalized infant stethoscope! The order arrived in perfect condition, and the engraving is beautifully done. It feels so much more special with my name on it, and I've already grown incredibly attached to it.

I ordered littman classic 3 and it was awesome.

I got exactly what I wanted for my Favor8 Daughter for her Birthday and even was able to get in her favorite color. Also had the inscription on it was perfect and got a very nice case for it also. Even came to the house in record time. When I called them I got someone that both talked and understood ENGLISH. Thank you all for making her Birthday perfect.

Very good Customer Service.
I ordered something that was estimated to get to my temporary location at a certain date, but in the end it did not. I had to leave the country and had not it been for Mr. Robert Kaiser from the Customer Service dept. I would have probably lost the package.
I was able to recover the package with just a few days delay.
Thank you, Mr. Kaiser. Thank you, Medisave.

Dudé en hacer el pedido por algunos comentarios, pero finalmente lo realicé y ha llegado el fonendo en 3 días a Baleares a través de DHL. Lo solicité con grabado y todo perfecto.

Exactly what I ordered. Well packaged. Arrived before their estimated delivery date.