Semi baked tech, support has no idea how this industry workes, asked for cancelation, they tell you they need to reach out for it and they never do but they keep charging you. Hillarious... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Absolutely pathetic support! Tried creating an account for the first time, entered my card details, and boom—labeled as a "fraudulent attempt." And the so-called support agent? Giving me some bogus ex... Toon meer
Bedrijf heeft geantwoord
I so wanted to like this company, especially considering it doesn’t charge per user and is loaded with features. However, you start with one charge in end up paying another. Too, the app is extremely... Toon meer
Bedrijf heeft geantwoord
I have had trouble getting a Business call center with great staff who understand my business. Several others, including a well-renowned service, had been a massive disappointment. I stumbled upon Mig... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
Contactgegevens
1 Sansome St, Suite 1400 10104, 94104, San Francisco, Verenigde Staten
- 8882568312
- support@mightycall.com
- www.mightycall.com
2,6
Slecht
173 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They are good as responding to any…
They are good as responding to any issues we are having. Good technical support.
29 juni 2022
Antwoord van MightyCall
Jack, thank you so much for your review! Knowing you're happy with our support makes the whole team very proud :)
Antwoord van MightyCall
Brian, thanks a lot for your review! Always happy to help :)
Mighty Call is always informative and…
Mighty Call is always informative and very helpful.
17 juni 2022
Antwoord van MightyCall
Tony, we appreciate your feedback! Glad we could help with your request :)
MightyCall is cool
MightyCall is cool! The company’s customer service is fantastic!
Today I was impressed by the attentiveness of Olga. She responded to all issues I raised regarding the API. Thanks!
13 juni 2022
Review zonder uitnodiging
Antwoord van MightyCall
Berniece, thank you so much for your kind words! Olga sends her best wishes :)
Customer service responded every time I…
Customer service responded every time I needed help and my core problem was solved.
11 juni 2022
Review zonder uitnodiging
Antwoord van MightyCall
Barbara, it's always a pleasure to know that we were able to assist our customers :) Thanks for taking the time to share your positive experience with everyone!
Antwoord van MightyCall
Justin, we're sorry that you're having issues with our service! Our support team has already reached out to you for more details on your MightyCall experience. You can always call us at +1 (888) 256-8312 or email us at support@mightycall.com, our tech specialists are here to assist you.
Antwoord van MightyCall
Gina, thank you for your kind words! We're doing our best for you :)
Amazing and Affordable Phone System
My company has been using Mighty Call for almost half a year now, it has been an amazing service so far, great customer service. We're only waiting for the ability to limit a teams access to only specific phone numbers. Will rate 5 stars once that happens.
30 mei 2022
Antwoord van MightyCall
Dany, thank you for your feedback! We've passed your suggestion to our development team and will notify you as soon as this feature is released :)
The support was excellent
The support was excellent, all questions answered promptly, and Lezz was super helpful.
25 mei 2022
Antwoord van MightyCall
Dave, we love to hear our customers are happy! Lezz sends his regards :)
Might Call does exactly what we need
Might Call does exactly what we need. Easy to use and set up. Customer service has been very responsive and helpful.
24 mei 2022
Antwoord van MightyCall
Lindsay, thanks for your positive feedback! We'll make sure to continue keeping up with your expectations :)
Fantastic service and product
Fantastic service and product. No issues. Live the mixed method calling that allows me to work virtually.
23 mei 2022
Antwoord van MightyCall
Leland, we're happy to hear about your positive experience with MightyCall!
The mixed method is especially handy with unstable Internet connections; keep an eye on your phone carrier minutes though because it uses them as well ;)
This app really help my business with…
This app really help my business with all features I need.
23 mei 2022
Antwoord van MightyCall
Ronnie, thank you for your comment! Great to know we're contributing to your business needs :)
Mightycall is one of the best voip…
Mightycall is one of the best voip services providers available. I had used several over the past years which some were good, but the thing I like most about Mightycall is their transparency and quick responses times. Keep up the great work.
23 mei 2022
Antwoord van MightyCall
Jim, thank you for such nice comments! We hope you'll stay our customer for years to come :)
Recommend for property management
We use Mightycall for our property management business and highly recommend it.
The desktop and app interfaces are easy to use and the ability for our whole team to see/respond to texts, as well as the IVR and call capabilities are perfect for us.
16 mei 2022
Review zonder uitnodiging
Antwoord van MightyCall
Jennifer, thank you for leaving such a nice review!
We're delighted that you & your team enjoy using MightyCall :)
Your ONLY internet phone!
MightyCall has been wonderful and easy to use. We recently used this platform for our phone-a-thon and it was a big success. Thank you, MightyCall!
16 mei 2022
Review zonder uitnodiging
Antwoord van MightyCall
Patrick, thank you so much for your kind words! Happy to have helped the good cause :)
I asked for my subscription to be…
I asked for my subscription to be cancelled and instead was repearedly billed and the rickets kept grtting ckosed prematurely
25 april 2022
Antwoord van MightyCall
Julie, we apologize for the inconvenience!
Your subscription was canceled back in March, on the same day you placed your cancelation request. Though per our Terms of Service, we don't offer refunds, we can assure you that no extra charges have been applied after you left us. Please feel free to contact our support team at support@mightycall.com if you need additional details, we're here to help.
All issues are resolved in a timely manner
A separate task was the system setup of MightyCall Enterprise for our IT infrastructure. Incompatibility between the standard configuration of the solution and our security system was revealed - Anyway, the MightyCall implementation service successfully coped with this problem.
All questions that we ask MightyCall are resolved in a timely manner
25 april 2022
Review zonder uitnodiging
Antwoord van MightyCall
Hi Calvin, thanks for sharing your customer experience! Glad we were able to come up with a solution for you and your business :)
My issue was resolved quickly
My issue was resolved quickly, and the support person was knowledgeable and professional.
16 maart 2022
Review zonder uitnodiging
Antwoord van MightyCall
Hello Robert,
thank you for your feedback!
We are always ready to help you :)
Customer service immediately responded
Customer service immediately responded. Our experience with MightyCall has been excellent.
2 maart 2022
Review zonder uitnodiging
Antwoord van MightyCall
Dear Robert,
thank you!
Don't hesitate to contact us again :)
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