Semi baked tech, support has no idea how this industry workes, asked for cancelation, they tell you they need to reach out for it and they never do but they keep charging you. Hillarious... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Absolutely pathetic support! Tried creating an account for the first time, entered my card details, and boom—labeled as a "fraudulent attempt." And the so-called support agent? Giving me some bogus ex... Toon meer
Bedrijf heeft geantwoord
I so wanted to like this company, especially considering it doesn’t charge per user and is loaded with features. However, you start with one charge in end up paying another. Too, the app is extremely... Toon meer
Bedrijf heeft geantwoord
I have had trouble getting a Business call center with great staff who understand my business. Several others, including a well-renowned service, had been a massive disappointment. I stumbled upon Mig... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
MightyCall is a flexible & scalable cloud-based call center solution designed specifically for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and outbound calls and increase your team’s productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
Contactgegevens
1 Sansome St, Suite 1400 10104, 94104, San Francisco, Verenigde Staten
- 8882568312
- support@mightycall.com
- www.mightycall.com
2,6
Slecht
173 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Awesome Customer Service
25 februari 2022
Best trial experience ever...
If the tech support in the trial is any indication of full version, we are sold! We are using the business trial of Mightycall to see if it meets our needs, and so far, it is an extremely pleasant experience. Every question or issue we had has been expertly supported by support chat. We will definitely be purchasing Mightycall for our business based solely on the speed/patience of the chat support for tech questions and issues! Very pleased.
23 februari 2022
If you ever need customer service
If you ever need customer service, they are prompt and thorough. Darya replied immediately and went above and beyond! Thank you!
26 januari 2022
Review zonder uitnodiging
Antwoord van MightyCall
Hello Sue,
Thank you for your kind words!
We are trying to improve our service for you :)
Sincerely,
MightyCall Team
good service in a timely and correct…
good service in a timely and correct time as requested.
12 januari 2022
Review zonder uitnodiging
Antwoord van MightyCall
Dear Billy,
We are happy to hear it :)
Thank you and all the best!
MightyCall Team
MightyCall system have technical…
MightyCall system have technical limitations and do not support TCP, so I was not able to use Zoiper softphone. Tech support team blamed ISP and did nothing to help. No refund.
It is okay to deliver partial service, but customer have to be informed about it before purchase, that never happened with MightyCall.
Not recommended.
7 januari 2022
Review zonder uitnodiging
I love the courtesy. Will remain right here just for the helpful courteous customer service reps.
Great customer service. Prompt, courteous, helpful and solution suggestive. Perfect. Thank you kindly.
7 januari 2022
Review zonder uitnodiging
Antwoord van MightyCall
Hello Lancelot,
Thank you for your kind words!
Sincerely,
MightyCall Team
Great response on the chat!
Great response on the chat, love that we can send screenshots to better explain issue. Thank you!
4 januari 2022
Review zonder uitnodiging
Antwoord van MightyCall
Hello Sylvia,
Thank you for your kind words! :)
Sincerely,
MightyCall Team
Fantastic service !
Fantastic service ! Customer service is superb! Use it while travelling and intend to keep.
30 december 2021
Antwoord van MightyCall
Hello Ella,
We are happy to hear it! Thank you for the kind words :)
Best regards,
MightyCall Team
Great customer service!
Great customer service!! Fast and efficient!
30 december 2021
Review zonder uitnodiging
Antwoord van MightyCall
Dear Alicia,
Thank you! We are trying to improve our service for you :)
Best regards,
MightyCall Team
Antwoord van MightyCall
Hello Larry,
Thank you for your kind words!
Sincerely,
MightyCall Team
Too many scam calls that uses up all my…
Too many scam calls that uses up all my minutes, quite annoying
29 december 2021
Ali was amazing!!
Ali is amazing super helpful!! We love the app and its uses for our business, and they have done nothing but answered all questions we had with ease and kindness. We love it!
28 december 2021
Review zonder uitnodiging
Antwoord van MightyCall
Dear Dean,
Thank you for your kind words!
Sincerely,
MightyCall Team
Olga helped me and it was amazing…
Olga helped me and it was amazing service as usual. Great Job!
27 december 2021
Antwoord van MightyCall
Dear Cory,
Thank you!
We are trying to improve our service for you :)
Best regards,
MightyCall Team
Setup, Installation, Issues
The application was easy to set up on my desktop computer. The installation and configuration settings were easy to follow.
I love their very quick response to online chat during normal business hours.
24 december 2021
They are proactive and always ready to…
They are proactive and always ready to help.
22 december 2021
Review zonder uitnodiging
Antwoord van MightyCall
Dear Cielo,
Thank you for your kind words!
All the best!
MightyCall Team
Ali was really helpful in setting up…
Ali was really helpful in setting up the API and also the sales and support team are always helpful and it is really easy to reach them unlike others where we have to wait for a long time to get in touch with the support team.
Good Job guyz :)
16 december 2021
Review zonder uitnodiging
Antwoord van MightyCall
Dear Heather,
Thanks a lot for your kind words!
Sincerely,
MightyCall Team
Excellent service
5 december 2021
Antwoord van MightyCall
Hi there! Thanks a lot!
Sincerely,
MightyCall Team
Excellent Darya
5 december 2021
Antwoord van MightyCall
Hello Vishu,
Thank you for the kind words! We'll let Darya know :)
Sincerely,
MightyCall Team
Very helpful support staff
Support staff was very helpful with some technical questions we had while evaluating the service. They had the answers we were looking for and providing a lot of useful information that ultimately helps us decide if it will work for us.
3 december 2021
Review zonder uitnodiging
Antwoord van MightyCall
Dear Nils,
Thank you for your feedback!
Best regards,
MightyCall Team
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