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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Semi baked tech, support has no idea how this industry workes, asked for cancelation, they tell you they need to reach out for it and they never do but they keep charging you. Hillarious... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Absolutely pathetic support! Tried creating an account for the first time, entered my card details, and boom—labeled as a "fraudulent attempt." And the so-called support agent? Giving me some bogus ex... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I so wanted to like this company, especially considering it doesn’t charge per user and is loaded with features. However, you start with one charge in end up paying another. Too, the app is extremely... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have had trouble getting a Business call center with great staff who understand my business. Several others, including a well-renowned service, had been a massive disappointment. I stumbled upon Mig... Toon meer

Bedrijfsgegevens

  1. Telefoonmaatschappij
  2. ook in
  3. Callcenter
  4. Conference callservice

Geschreven door het bedrijf

MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

173 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 16% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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2,6

Alle reviews

(173)

8 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

thanks guys for excellent services

thanks guys for excellent services, never had problems with you and your company. so good to know that there is someone that takes care of your well being!

2 december 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello Beth,

Thank you for your kind words about our service!

Best regards,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

Professional and Efficient!

Appreciate Ali proactively reaching out to offer us a new subscription deal that provided a cost saving opportunity for our company. Ali was professional and made the switch to a new subscription term easy. He also answered my questions very quickly.

30 november 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Dear Jen,

Thank you for your feedback! We will let Ali know :)

Best regards,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

Very affordable not "per agent"…

Very affordable not "per agent" pricing. Easy to use UI and flexible flow configuration. We could provide phone service for teleworking employees very easily since the lockdown last year.

23 november 2021
Logo MightyCall

Antwoord van MightyCall

Hi there! Thank you for your feedback :)

All the best!

MightyCall Team

Beoordeeld met 5 van de 5 sterren

Quick response

Answered all my questions and followed up on whether I had more questions.

20 november 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello and thank you for your feedback!

Sincerely,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

Olga was absolutely amazing

Olga was absolutely amazing - She truly showed care and listened to me - I am a new user and she helped me understand the system and how to use it to the best way possible!!!!!!

19 november 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello!

Thank you for your kind words! We will let Olga know about your feedback!

Sincerely,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

Simply the best at what they do

Simply the best at what they do, no flawed services or lack of immediate support. If I could I would give them 10 stars

17 november 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello there!

We are happy to hear it!

All the best,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

Good Sales and Support Team

We have two account with MightyCall and satisfied with the service. Ali Mohamed a Sales agent and our accounts manager he always available to answer our questions and concerns. Also the support team is great support for our call centers. Thank you very much.

16 november 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello there,

Thank you very much for your feedback!

Sincerely,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

I appreciate being able to talk to a…

I appreciate being able to talk to a real person who offered me a solution that I didn't anticipate. Great service, thank you!

11 november 2021
Logo MightyCall

Antwoord van MightyCall

Dear Bea,

Thank you for your kind words!

Best regards,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

After 30 years, we found Ali M and the best phone service solution

We have used three other business phone services. I found that most offered basic features, and did not have the capability to tailor for business size, model, and industry, or provide technology to fit modern "post-covid" needs. Our increase in remote team members, and growth of international clients caused us to search for a better solution. Actually, we found the best, Mighty Call. Nearly one year ago, an extraordinary account manager, Ali M., won me over with the most comprehensive demo, and has continued to deliver professional, timely, and trustworthy client support. Mighty Call has impressed my team and I with excellent service and many powerful features, namely: detailed reporting and tracking, and elaborate call flow. Yes, indeed, Mighty Call is the best!

Shawn Willis
Founder & CEO
5AM Global
Full-Service Marketing & Business Management Firm

10 november 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Dear Shawn,

We are really happy to read such a good feedback about our service! We appreciate it :)

Sincerely,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

I am giving Sam a rating of 5/5 stars.

I am giving Sam a rating of 5/5 stars. The issue happened on a Friday afternoon. I was not able to make a call because of microphone compatibility issue. After all efforts were exhausted, I was ready to give up. Sam suggested that it must be my ISP blocking my Mighty Call connection. I did not take it seriously because why would my ISP block it, right? After two days, I tried to reset my router so I was able to make phone calls again. The following day, Sam asked me if there are still any issues. I told him that he was right in saying that it was an ISP problem. I am giving him 5 stars for the full support and patience.

4 november 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello Iris,

Thank you for your kind feedback! Our specialists are always happy to help and will be there when you need us! :)

Sincerely,
MightyCall Team

Beoordeeld met 4 van de 5 sterren

Great demo!

I had a great Demo session with Ali, mighty call is a useful tool for small business.

2 november 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello Timothy,

Thank you for your kind feedback!

Sincerely,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

Overall we are very happy with…

Overall we are very happy with MightyCall. The system is flexible and easy to use. The functionality is excellent. The only issue we have some times is with the Android mobile app. We have found that the calls are not always received by the mobile app and this only happens on some Android devices. So we have compensated by having it ring the app and mobile number at the same time so we do not miss any calls. Before we transitioned our phone system to MightyCall, we researched a lot of companies. Mighty call seemed like the best fit and we are please with the system.

28 oktober 2021
Logo MightyCall

Antwoord van MightyCall

Hello Shawn,

Thank you for your kind feedback! We have escalated your chats to our Mobile Development team for investigation in hopes to fix the problem soon, or at least get back to you with some further help on the root cause.

We greatly appreciate you being a part of MightyCall!

Sincerely,
MightyCall Team

Beoordeeld met 4 van de 5 sterren

Good service and very good support

Good service, quality-price speaking. Support is very good, someone is ready to pick the phone at any moment even on Sundays. It's not perfect but they seem to care to improve, although there are some minor bugs that have stayed even after reporting them. If you have a small to mid-size call center, this is the best option for you

28 oktober 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello Eduardo,

We are constantly improving and we greatly appreciate your support to our product!
Thank you for your kind feedback :)

Sincerely,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

Responsive

Support was very responsive and proactive about resolving the issue! Thanks Lezz. :)

28 oktober 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello Jade,

Thank you for leaving us a kind review!
We have shared it with Lezz and he has mentioned that he's always happy to help :)

Sincerely,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

Tech knew what was wrong the first…

Tech knew what was wrong the first time. Issue resolved very quickly.

27 oktober 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello Craig,

Thank you for your kind review! :)

Sincerely,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

Glad I chose MightyCall

After much research and demos with similar services, I chose MightyCall. And I am SO GLAD I did! The onboarding experience was flawless and the sales and support team are incredibly helpful, knowledgeable, and willing to do what it takes to assist you. Many times going above and beyond. Most importantly the platform is easy to use and the call quality is great. I can't say enough great things!

26 oktober 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello Taylor,

Thank you for your kind review!
We greatly appreciate you being a part of MightyCall :)

Sincerely,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

MightyCall is a marvelous rising star…

MightyCall is a marvelous rising star in this industry. Their software is extremely cutting edge with functionality you couldn't hope to find with competitors like Ooma and Google voice. Their call quality is perfect and their device compatibility is better than competitors. Pricing is the best in the industry, there is no better price plan on the market if you are deploying a cloud PBX. The only thing I would say is lacking ever so slightly is call routing can sometimes hang up and cause in-bound calls to be lost. We have had the service for 4 months and this has only happend once or twice that we know of. Competitor services we tested had similar results but 10x the price tag. Honestly for a cloud based PBX system these quirks are well within expectations. I highly recommend MightyCall and I encourage them to keep their awesome pricing. We will be recommending and selling them to our customers in the future.

Jesse
CIO

21 oktober 2021
Review zonder uitnodiging
Logo MightyCall

Antwoord van MightyCall

Hello Jesse,

We are happy to know that you are enjoying the platform :)
Be assured that going forward we plan to implement even more functionality, making make sure that every VoIP business need is covered
Thank you for your kind feedback!

Sincerely,
MightyCall Team

Beoordeeld met 5 van de 5 sterren

The company provide great service

The company provide great service, their customer support is good too. Thank you!

18 oktober 2021
Logo MightyCall

Antwoord van MightyCall

Hello Yelena,

Thank you for your kind words! :)

Sincerely,
MightyCall Team

Beoordeeld met 1 van de 5 sterren

Not reliable

Mightycall has deleted all entries in my journal and doesnt notify me of new texts though they show up briefly in my notifications on my phone. I have to log into the web portal to read and reply to text messages from my clients and no longer have any record of calls or texts in the app. Mightycall has always been spotty on receiving incoming texts and calls, but in its current state it is no longer a viable option for my business.

17 oktober 2021
Logo MightyCall

Antwoord van MightyCall

Hello Dave,

We are sorry for the poor experience you have had with our Mobile App.
We have escalated the case you have had with us (#88342) to our Mobile Development.

We hope to fix this behaviour in the future and greatly appreciate your feedback.

Sincerely,
MightyCall Team

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