Really enjoyed my experience at Millets today. Was in for quite a few things and Doug really helped me out. Not only with his knowledge of products but we exchanged some stories as well making it a me... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I haven’t received my order. Said it had been delivered to store. When I went in it said it had been collected and the man behind the desk said to contact Millets as there was nothing he could do as s... Toon meer
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I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different option... Toon meer
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Went in today for the second time this week to get some last minute supplies for a camping trip this weekend and on both visits I had amazing customer service, the staff were proactive in helping, g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Millets - Chippenham
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contactgegevens
17/18 High Street, SN15 3ER, Chippenham, Verenigd Koninkrijk
- 01249 472533
4,9
Uitstekend
979 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wellies
I went into Millets on Saturday with the kids looking for wellies for my kids. The two guys in there were very helpful and knowledgeable. They had exactly what we needed and they walked out wearing there new wellies. Served by Karl with a smile which makes a difference nower days. Will definitely use them again in the future!!
21 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Amazing customer service and support
Amazing customer service and support
19 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Millets Customer Care Team
Doug was really helpful and gave some…
Doug was really helpful and gave some great advice. Glad I popped in and didn’t do my usual purchase online. Glastonbury coat sorted.
18 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
New Walking Boots
The staff at the Chippenham branch of Millets was very helpful when purchasing new walking boots. We spent about 45mins trying on different boots / sizes and the staff member (Denise) was very helpful and patient, making suggestions, checking and getting stock. Many thanks for all the help.
14 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Nice staff
Nice staff, very smiley. Store well arranged considering small space available. Bought a few bits.
12 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Very helpful staff
Very helpful staff. Served by Denise. Walking boots - Peter Storm seem a good fit especially as I have a high instep.
12 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
I visited the chippenham store to buy walking boots…
I visited the chippenham store to purchase new walking boots. I was served by Mark who was extremely helpful and advised me on a couple of options.
7 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
First class service from Doug who was…
First class service from Doug who was very knowledgable and clearly enjoyed his job. He has completed 60 years service at Millets which says it all!
Well done!
11 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Antwoord van Millets - Chippenham
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Very helpful and friendly
Doug was really helpful with finding DofE stuff
29 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Vicki and Denise was so helpful and…
Vicki and Denise was so helpful and really gave me time of day, they both even stayed past closing time!
5 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Pleasant shopping experience
Very helpful member of staff, Doug.
Good store and very reasonable prices.
5 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent service and a good range of…
Excellent service and a good range of options for me to choose from
5 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great staff, best camping shop about
Popped in to store today for some advice on gas for my butane stove. Had a great experience thanks to a very helpful member of staff, Doug. Always love coming to millets.
5 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Excellent service from Doug
Excellent service from Doug. Nice attention from someone who knows how to serve customers. We need more people and shops like this.
5 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Lovely staff
Lovely staff, they were helpful in getting things from higher shelves and were conversational and fun
Shop felt relaxed and welcoming
4 juni 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Doug was exceptional with his sales…
Doug was exceptional with his sales service and advice. The store is and has been fantastic for stocking up for my adventures.
29 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Doug was attentive as ever
Doug was attentive as ever. He’s been here 60 years! What a star.
29 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Millets Customer Care Team
Great experience
Great experience, wealth of knowledge from Doug on how to keep the boots lasting longer!
29 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Helpful and knowledgeable service
My server, Doug, gave me some excellent advice on inflatable roll mats, and I bought one.
29 mei 2025
Review zonder uitnodiging
Antwoord van Millets - Chippenham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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