I took my water damaged phone in to the Kings Lynn shop for repair, the staff were polite, courteous and helpful. I had to wait for the necessary components to be ordered but I completely understan... Toon meer
Bedrijf heeft geantwoord
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This earphones & charger adaptor was advertised as an original Samsung product. When it arrived, it clearly was not. It's kind of worked for a couple of weeks, although the sound quality wasn't brill... Toon meer
Bedrijf heeft geantwoord
I found the company responded quickly to my emails, advised when returned goods had been received and replacement dispatched. The only reason for a star less was because a question I had asked in e... Toon meer
Bedrijf heeft geantwoord
I ordered a blue tablet case but received a message stating it was out of stock, chose two alternative colours only to be told they were also out of stock, and they only had one colour left. Accepted... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
mGuru is a family owned mobile accessories online retailer based in Luton. We offer Free UK delivery and low shipping costs for worldwide delivery.`
Contactgegevens
Customer Support Centre, PO Box 2564, LU3 2AF, Luton, Verenigd Koninkrijk
- 0845 519 0096
- customers@mobileguru.co.uk
- www.mobileguru.co.uk
3,3
Gemiddeld
257 reviews
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Absolute rubbish no customer replys …
Absolute rubbish no customer replys Orders made paid for then not delivered messaged nothing Emailed nothing and returned
11 maart 2026
Review zonder uitnodiging
Incorrect item received
Incorrect item received. Did not reply to customer service email.
19 februari 2026
Did not get what i purchased,
Purchased 2 samsung S3 phones in BLUE, received 1 WHITE S3mini and 1 RED S3 mini. Not very good service, I will NEVER purchase from here again.
4 december 2025
Antwoord van mGuru
Please contact customers@mobileguru.co.uk if this matter is still unresolved
Bought as a present
Bought as a present. Came quickly and well wrapped.I am happy with this purchase.
13 oktober 2025
Antwoord van mGuru
Thanks
Wrong item and non-existant customer service
Ordered a new screen protector for my phone. I received a screen protector that didn't fit with my phone, have since contacted the company twice to report this and ask for a resolution and received no response on either occasion.
29 juli 2025
Antwoord van mGuru
Please contact customers@mobileguru.co.uk if the matter us still unresolved
Antwoord van mGuru
Thanks for your feedback
Delivery time was was about 2.5 weeks…
Delivery time was was about 2.5 weeks when I paid for next day delivery. Then the front case is cracked and I've had no reply about the warranty to the email I sent !!!
8 juli 2025
Antwoord van mGuru
Really sorry to hear your experience was not great. If the matter is still unresolved please contact customers@mobileguru.co.uk
Well done!
Ordering process was simple, I was kept updated on the progress of my order on a regular basis, and the item I ordered was delivered within the timeframe given when I placed my order. Well done!
24 juni 2025
Antwoord van mGuru
Thanks for your feedback
Great service
I took my water damaged phone in to the Kings Lynn shop for repair, the staff were polite, courteous and helpful.
I had to wait for the necessary components to be ordered but I completely understand that no-one can store every spare part for every phone, and once the piece was delivered my phone was repaired quickly and to a high standard.
Recommended!
26 maart 2025
Review zonder uitnodiging
Antwoord van mGuru
Thanks for your feedback
Good product delivered on time with…
Good product delivered on time with clear notification of delivery status
5 februari 2025
Antwoord van mGuru
Thanks for your feedback
Disappointed
I have ordered two wireless chargers. One looks similar but slightly different than the other, it stopped working on the first week. I was finding difficult to get in touch with them or to find any useful information on how to return the product. Next time I will just stick to ebay or amazon....
3 februari 2025
Antwoord van mGuru
Really sorry to hear the product was faulty. Please contact customers@mobileguru.co.uk if the matter is still unresolved.
We had out first ipad cover from here…
We had out first ipad cover from here and it was perfect and lasted ages so it made sense to order replacement and again we’re highly delighted with it. It’s very good quality too.
29 november 2024
Antwoord van mGuru
Thanks for your feedback
Product was as per description and was…
Product was as per description and was packaged well.
8 november 2024
Antwoord van mGuru
Thanks
Poor Customer Service
It took a week before I was notified that the item I ordered had been shipped during which time I had tried to contact mGuru to confirm delivery date. I would like to return the item as it is unsatisfactory but again I have been unable to contact them. I would like a refund but it doesn't look like that will happen. Poor Customer Service
8 november 2024
Antwoord van mGuru
Really sorry to hear that. Please contact customers@mobileguru.co.uk and our staff will help to resolve any issues
Quick and easy website to get exactly…
Quick and easy website to get exactly what I wanted with a very good quality case for my phone great price too
3 november 2024
Antwoord van mGuru
Thanks for your feedback
The quality of the product was poor.
23 oktober 2024
Antwoord van mGuru
Really sorry to hear that. Please contact customers@mobileguru.co.uk and our staff will help to resolve any issues
Antwoord van mGuru
Thanks for your feedback
Buying from Mguru was a good move
I took a chance buying their phone wallet as I knew nothing of them. No worries as I received the item reasonably quickly and so far so good.
3 oktober 2024
Antwoord van mGuru
Thanks for your feedback
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