I took my water damaged phone in to the Kings Lynn shop for repair, the staff were polite, courteous and helpful. I had to wait for the necessary components to be ordered but I completely understan... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
This earphones & charger adaptor was advertised as an original Samsung product. When it arrived, it clearly was not. It's kind of worked for a couple of weeks, although the sound quality wasn't brill... Toon meer
Bedrijf heeft geantwoord
I found the company responded quickly to my emails, advised when returned goods had been received and replacement dispatched. The only reason for a star less was because a question I had asked in e... Toon meer
Bedrijf heeft geantwoord
I ordered a blue tablet case but received a message stating it was out of stock, chose two alternative colours only to be told they were also out of stock, and they only had one colour left. Accepted... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
mGuru is a family owned mobile accessories online retailer based in Luton. We offer Free UK delivery and low shipping costs for worldwide delivery.`
Contactgegevens
Customer Support Centre, PO Box 2564, LU3 2AF, Luton, Verenigd Koninkrijk
- 0845 519 0096
- customers@mobileguru.co.uk
- www.mobileguru.co.uk
3,3
Gemiddeld
257 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent product
Excellent product, robust cable. Great value for money. I was pleased with their after purchase follow ups. I would recommend this company.
9 juni 2021
Antwoord van mGuru
Thanks for your feedback
Product came very quick no messing…
Product came very quick no messing reasonable price ,very happy with product.
1 juni 2021
Antwoord van mGuru
Thanks for your feedback
Antwoord van mGuru
Thanks for your feedback
Took over a week to dispatch.
Despite promising delivery in 3-5 (working) days, it took over a week for them to even dispatch my order. No explanation was offered. The price wasn't ideal either. Unlikely to try again in the near future.
15 mei 2021
Antwoord van mGuru
Really sorry to hear you are not fully satisfied with our service. Please contact our customer support team if there is any way we can help.
Excellent service
Super fast service, sorted out out my issue without fuss. Would definitely order from them again.
19 april 2021
Antwoord van mGuru
Thanks for your feedback
Samsung Galaxy S7 Edge clear view phone case
Had I wanted a fake case I would have just used any market or auction site. Three times the cost of the same thing on eBay and doesn't work like the Samsung clear case is supposed to.
7 april 2021
Antwoord van mGuru
Really sorry to hear you are not happy with your case. We have a 30 days no quibble returns guarantee. Please contact our support team (customers@mobileguru.co.uk) who would be able to help resolve this issue.
money wasted
I purchased a 2600mAh power bank, that in reality can only up to less than 20%!!!
They sent me an old damaged battery, or at least not a 2600mAh one.
No one should be allowed to stay on the market selling crap as if it was gold!
25 maart 2021
Review zonder uitnodiging
Antwoord van mGuru
Really sorry to hear you are not happy with this device. We have a 30 days no quibble returns guarantee. Our customer support team have provided full refund. If there is any further support required please contact customers@mobileguru.co.uk.
RUNNING BELT REVIEW
Really happy with this product bought arrived really quick and fits my Samsung s21 ultra perfectly for when I am running.
24 maart 2021
Antwoord van mGuru
Thanks for your feedback
Antwoord van mGuru
We are sorry to hear that you are not happy with the product you have received. We have a 30 days no quibble returns guarantee on all our products. Please contact our support team so that they can help resolve this matter.
I've ordered Samsung s21 charger pad
I've ordered Samsung s21 charger pad, after almost 2 weeks I've received a charger pad from 2015 straight away I've ask for a return and refund and until today after another 2 weeks didn't get any answer. Avoid it at all costs
3 maart 2021
Antwoord van mGuru
We provide 30 days no quibble returns guarantee on all our products. Not clear why you wish to return but rest assured our customer support team will resolve any issues. Majority of our customer support response is on the same day but please contact them if you require further assistance.
My error.
I made a mistake in ordering by mis-reading the advert. Mguru couldn't have been more helpful in suggesting a more appropriate item, and then offering me a refund, which I gratefully accepted.
1 maart 2021
Antwoord van mGuru
Thanks for your feedback
Ordered wrong size case
Ordered wrong size case. Returned and they issued correct one. Good communication. Thanks
19 februari 2021
Review zonder uitnodiging
Antwoord van mGuru
Thanks for your feedback
Unfortunately the item wasn't working…
Unfortunately the item wasn't working but we had good communication and a refund in full. Good customer service
17 februari 2021
Antwoord van mGuru
Thanks for your feedbacks
Refund
Had to return an item, no problem with a full refund within days.
Good service.
17 februari 2021
Antwoord van mGuru
Thanks for your feedback
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