There needs to be a no stars option. I looked into this company after the chairs my elderly parents ordered became faulty. Granted, it appears to be a minor miracle that they actually got their c... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My very elderly neighbour is awaiting adjustable bed for which she paid approximately £5000. This firm is being dissolved on 27th August and she wants the money back and along with everyone else canno... Toon meer
My 83yr old mum ordered a riser recliner chair beginning of April 2025 …….. still waiting for it, no delivery date, no one answers phone or replies to email. The chair was almost £5000! Now considerin... Toon meer
Did anyone receive their mobility furniture in the end? Bought a electric bed settee for £4700with the delivery date 7th July. Still waiting. No good phoning no one answers apart from the sales depar... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
GM Geeco
Contactgegevens
Verenigd Koninkrijk
- 0800 810 8816
- sales@mobilityfurniturecompany.co.uk
- www.mobilityfurniture.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You Cannot Purchase Without a Home Demonstration
Mobility Furniture will not sell you anything unless you have a home demonstration. As we know these are always a hard sell, whatever they may say. We want to buy two adjustable beds and liked the fact that this company offered made to order beds with a good range of sizes. We have seen lots of adjustable beds in showrooms so we know how they work - we just wanted to be able to choose the size, material and mattress but they refused to arrange for someone to call to place our order unless we had a home demonstration. Surprising that they can afford to turn down orders of up to around £4,000 in todays market. Luckily there are many companies selling adjustable beds so we will be able to place our order elsewhere.
Thank you for your reply. We did want someone to come to the house, but we just wanted to choose the bed size, material and mattress - we knew what we wanted, we have tried out lots of adjustable beds in showrooms, so we didn't need a demonstration. We have found a company who listens to the customers requirements and they are visiting on Thursday and we expect to be able to order our two beds.

Antwoord van GM Geeco Ltd
Very poor service
Paid thousands for a divan bed. Not even the bed we ordere. Useless for a woman in her 90s with arthritis. Customer care non-existant. Cowboys.

Antwoord van GM Geeco Ltd
Excellent customer service and support
Excellent customer service and support, top of the range
mobility products, yes the cost
is high but the quality is vastly
superior & will support your
mobility needs, also have a
great range of fabrics to choose for the chairs, would
recommend highly.

Antwoord van GM Geeco Ltd
The service is excellent with the …
The service is excellent with the customers needs as their priority. The recent purchase of an adjustable bed has made such a difference, i am beginning to wonder how i managed without it. Thank you so much.

Antwoord van GM Geeco Ltd
Buyers Beware
My 90 year old mother in law and my brother in law (recovering from a liver transplant) were sold 2 ‘bespoke’ chairs for £6000. They were not measured or weighed, so how they were bespoke is anyone’s guess, apart from the fact that they do not have to give a full refund if a bespoke order is cancelled. The order for the chairs was made on 14/8 and on 17/8 my in laws received a letter detailing the order and asking them to check them ahead of manufacture. They decided to cancel the order and they are not entitled to a full refund because the order is bespoke. Three months later and with the aid of a solicitor they have finally got the balance of their money refunded. The stress this has caused two fragile people is disgraceful. This week the salesman telephoned to see if they are enjoying their new chairs?

Antwoord van GM Geeco Ltd
The Mobility Furniture Company Ltd.
The Service, politeness and professionalism of this Company is to be recommended.The delivery staff performed a good efficient Job.
Very pleased with the Bed which makes it easier for my wife to get out of. The only complaint I have is the controls , could do with a device to hook them near to the bed so they don't get knocked to the floor.

Antwoord van GM Geeco Ltd
Lead astray by promises of sofa that …
Lead astray by promises of sofa that didnt exist and product very very expensive.
The non production of a price list leads one to doubt all the supposed discounts etc with the salesman just plucking a figure apparently out of mid air.
Chair very comfortable but not worth that much money

Antwoord van GM Geeco Ltd
MOBILITY FURNITURE RISER RECLINER CHAIRS.
VERY IMPRESSED WITH THE SERVICE, POLITENESS OF STAFF, SPEED OF DELIVERY EXCELLENT QUALITY PRODUCTS.

Antwoord van GM Geeco Ltd
Top notch service
Top notch service, quailty product and helpful staff

Antwoord van GM Geeco Ltd
The company was easy to communicate …
The company was easy to communicate with, good customer service, kept in touch at all times , delivery men quick, efficient ,took all wrapping away.

Antwoord van GM Geeco Ltd
It's been a very long time since I've …
It's been a very long time since I've been quite so comfortable. Can now spend all day in the chair - if I was able to find the time!!!!!!!!!!!!

Antwoord van GM Geeco Ltd
I had a bad time from them I brought a …
I had a bad time from them I brought a rise and recline chair which failed in a short time they sent a fitter out who in my feeling did a bad job of fixing it by putting cheap sponge between the spring and base of the chair when I complained about it they took the chair back for repair it failed with in six weeks then the gave me the run around saying because it was ok when it was returned it was o k but after a fight I am stuck with it and can do nothing about it. I would not recommend them at all

Antwoord van GM Geeco Ltd
Bought 2 chairs and Regretted it!
Having bought 2 chairs, around £6k we found that one was fine. The more robust chair for my wife was a disaster. The seat was very hard and unyielding, the measurements were incorrect. I asked for it to be made good and was told I would have to pay for the work. I declined. The chair they loaned us was really bad, heavy and very uncomfortable. The chair we bought has now been returned, not much better than it was originally. They made me sign a "contract" to say that any further repairs would be at my expense. Obviously they knew that the work they did was unacceptable. Bespoke is not the word I would use. Shoddy would be better.

Antwoord van GM Geeco Ltd
excellent staff and service let me …
excellent staff and service let me me know any good offers louis

Antwoord van GM Geeco Ltd
Their agent made an appointment arrived …
Their agent made an appointment arrived on time, was very helpful and informative. There was no pressure to purchase anything. I made my choice it arrived on time exactly as I ordered. Their delivery guys were helpful took all the packing away placed the chair exactly where I wanted it. Perfect

Antwoord van GM Geeco Ltd
Recliner
I appreciated the service provided. My mother is house bound and so to have the salesman come to her with a large choice of colours for the recliners was fantastic. Measuring her for the chair was also done in her home.

Antwoord van GM Geeco Ltd
Bad workmanship
When chairs were put together there were no pre drilled holes so fitters had to use self tapping screws and said that this is always happening.
I was promised good quality and workmanship
But the armchairs are already starting to come apart.I would like someone to come back in August to fix this.
Regards
C.T.Appleby.

Antwoord van GM Geeco Ltd
my new bed was very small only 6 inches …
my new bed was very small only 6 inches wider than a single and very
expensive for its size I order the softest matteress but it is so hard
that I am only getting about 3 hours sleep and when I wake up I ache all over and can not walk properly for awile. at 85 it is the biggest mistake
I have ever made. I think I will never get a good nights sleep again

Antwoord van GM Geeco Ltd
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







