Mobility Products 4 U Reviews 

138
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

We had superb service from Mobility Products 4U right from the start. We wanted new mattresses for our adjustable bed and Robert explained all the different sorts available. Everything went so smoot... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

absolute pleasure in dealing with robert winchurch mobility products 4 u, he pointed us in the right direction and very helpful when purchasing an adjustable bed. and the two guys that took his ol... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After a back operation I needed an adjustable bed to suit when sleeping .I found quite a selection of 3'x6'6" at Mobility Products 4U .The owner Mr Robert Winchurch was most helpful and gave me all th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ordered2 mattresses last week for adjustable beds. They arrived exactly when I was told they would. Telephone conversation the day before delivery to confirm delivery time. Delivery men pleasant and h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Mobiliteitsmiddelen leverancier

Geschreven door het bedrijf

Welcome to Mobility Products4u! Owned and run by me, Robert Winchurch, with the help of my dedicated support team, I’m here to help you find the perfect mobility, disability, and related products tailored to your needs. Select from our ranges of: Adjustable Beds, Replacement Mattresses for Adjustable Beds; Riser Recliner Chairs; Mobility Scooters; Wheelchairs and other mobility aids. At 80-something (though I still feel like I’m 28!), I bring a lifetime of experience to the table. With over 60 years in retail and personal experiences with arthritis and multiple joint replacements as well as suffering from Sleep Apnoea, I truly understand the challenges many of my customers face. This inspired www.mobilityproducts4u.org, a company I have built on empathy, expertise, and a passion for exceptional customer service. Over the last 15 years, mobilityproducts4u.org has brought comfort and assistance to many clients all over the UK (and beyond occasionally) and I will continue with this service well into the future For me, customer care is at the heart of everything I do. Whether you have questions, need advice, or want to chat through your options, I’m always just an email (office@mobilityproducts4u.org) or phone call (01492 548102) away. Based in beautiful, sunny North Wales, I take pride in sharing my knowledge and experience to make life easier and brighter for my customers. Let me help bring comfort, support, and a little sunshine to your day!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

138 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(138)

11 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

absolute pleasure in dealing with robert winchurch

absolute pleasure in dealing with robert winchurch
mobility products 4 u, he pointed us in the right direction and very helpful when purchasing an adjustable bed. and the two guys that took his old bed and set up his new bed were fantastic, delivered on 01st february 2024 ordered start of january thanks again
you have made my dad so happy.

michael

1 februari 2024
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Hi Michael, thank you for your review and the kind words. I am so delighted that we have between us, made you Dad a happy man. It is so pleasing to have been able to guide you to the best option for your Dad and I am sure he will get many years of support and comfort from his Electro Latex Adjustable bed. I really appreciate your order and look forward to helping you again in the future.

Robert Winchurch mobilityproducts4u

Beoordeeld met 5 van de 5 sterren

Mobility Products 4U was just what we needed when things changed for us

We contacted Mobility Products 4U to ask about an adjustable bed.
I cannot thank Robert Whitchurch (owner/manager?) enough, for talking us through all our opinions, he is very knowledgeable and super helpful.
He made sure that the bed was delivered and set up correctly
He even tried to find us a mattress, which they don’t supply, and made enquiries on our behalf.
I hold this gentleman in very high regard and would recommend him and his company to anyone.
Many thank again.

4 januari 2024
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thank you Sheila for your kind words your review is greatly appreciated and you know I am always here if you need any help or advice in future. Robert Winchurch mobilityproducts4u

Beoordeeld met 5 van de 5 sterren

We are so very pleased with our…

We are so very pleased with our reclining chairs. Robert made the ordering very easy. The delivery was very well organised and arrived on the agreed date. The delivery guys set the chairs up for us and made sure we knew how to use them. The chairs are very comfy and just what we needed.

I can definitely recommend this company: excellent service thank you.

12 januari 2024
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thank you, Jacqueline, I was pleased to be able to get your Dorchester Riser Recliner Chairs to you so quickly and I am delighted that you found the whole process of offering from mobilityproducts4u so easy. You will find the chairs a real benefit to you both. Thanks again for your order and your kind words. Robert Winchurch mobilityproducts4u.org

Beoordeeld met 1 van de 5 sterren

Bad experience won't be dealing with…

Bad experience won't be dealing with this company again
Poor customer service plus 2 no shows for 2 mattresses we ordered
Lies saying they rang loads. I don't think 1 call with no message left is loads
Very poor communication

14 december 2023
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thank you for your review Mrs Golder, please accept my apologies and I accept that your comments about the service and communication you received concerning delivery are correct.

On my part, I did all that I could to ensure that the delivery of the order for your new mattresses was made on time, unfortunately, I was let down on this occasion.

With regard to the calls the delivery team were supposed to have made, I will of course take that issue up with them

We agreed when we spoke yesterday morning that the order would be canceled and you would be refunded in full, that refund was processed as soon as we finished talking and I subsequently spoke to Mr Golder and confirmed to him that the refund had been made and that should have shown on your card yesterday.

Again please accept my apologies, you did not receive the level of service you deserve or the level of service I try to attain. You will, I am sure, from the other reviews on Trustpilot see the type of service I aim to give.

Kind regards

Robert

Robert Winchurch
mobilityproducts4u

Beoordeeld met 5 van de 5 sterren

Was delivered when they said,delivery…yes

Was delivered when they said,delivery men very good,knew what they were doing,great quality and price,kept up to date and afterwards by Robert very respectful person. Certainly order again

8 mei 2023
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

It is always a pleasure to look after your orders Mr Greenwood and I look forward to helping you again soon.
Regards & thanks

Robert

Robert Winchurch
mobilityproducts4u.org

Beoordeeld met 5 van de 5 sterren

Great chair, great customer service

At last, a purchase with no problems! Robert was extremely helpful, communicative, and delivered exactly what he promised. The Dorchester chair is extremely comfortable, and I would recommend this company to anyone with mobility needs looking for excellent service. Thanks to Robert I'm now sitting pretty! (Posted on behalf of Mum, Frances)

4 april 2023
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thank you so much for your review it is greatly appreciated and I am delighted that your Mum, France is both pleased with the service we gave and also with the comfort of her new chair, now relax!

Robert

Robert Winchurch
mobilityproducts4u










Beoordeeld met 5 van de 5 sterren

Excellent service Robert…

Dear Robert Thank you so much for your excellent service, very efficient and helpful. We received the Dorchester chair and we like it. We recommend this company to anyone wishing to have a personal and efficient service.
Thank you
Kind regards
Kyriacos

18 maart 2023
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thank Kyriacos for your review I am so pleased that the Dorchester is all that I told you it would be. I look forward to being able to be of help again very soon

Kind regards

Robert

Robert Winchurch
Mobilityproducts4u

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - quick delivery within 2 weeks for a recliner chair for my Father. He's delighted with it.
Wouldn't hesitate to recommend Mobility Products based on my experience

24 oktober 2022
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thanks very much for your positive review I am sure your Father will find the chair both comfortable and beneficial. I hope I can be of help again.
Thanks

Robert

Robert Winchurch
mobilityproducts4u

Beoordeeld met 5 van de 5 sterren

Excellent personalised service

Excellent personalised service. Tried chairs in a local disability shop and also had a home visit from a reputed company. We knew exactly what we wanted including size but prices and waiting times were untenable.. Excellent chair from mobility products 4 u - my mother is delighted with it. Spoke to owner directly (true gentleman) who gave very useful advice (avoiding a poor choice for the back support type) and he is now helping me get mum’s older chair repaired which will be useful for another part of the house. Extremely pleased with the whole experience.

23 september 2022
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thanks for your positve review Mr Barry, so glad to have been of service.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Purchased 2 new mattresses - British made and excellent quality.
Personal customer service was in place from day one of placing the order.
Initially the wrong product was delivered due to a warehouse error but at no time did I feel it wouldn’t be resolved due to the continued communication initiated by the company.
A lesson in excellent customer service that other companies could learn.

9 juni 2022
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thank you Eileen for your review and kind words and your patience it has been my pleasure to look after your order for you. kind regards Robert

Beoordeeld met 5 van de 5 sterren

RATING SAYS IT ALL

RATING SAYS IT ALL. FROM THE DATE OF ORDER TO THE DATE. SIMPLY SUPER, ACCURATE,KIND & POLITE TREATMENT IN TIME FRAME.-TRUE TO THE WORD.
WE WISH ROBERT EVERY SUCCESS.

8 juni 2022
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Hi Mr & Mrs Patel, thank you for your review it has been a delight dealing with you and looking after your order. I am sure Mrs Patel will find her new chair both comfortable and beneficial. If I can help again I will be delighted. Regards
Robert
Robert Winchurch
mobilityproducts4u

Beoordeeld met 5 van de 5 sterren

Excellent all round

Very helpful and efficient Company. Wide range of high quality mattresses for adjustable beds at very competitive prices. Mr Winchurch, the Company's owner takes great care to provide a personalised service. He answered my many questions and successfully arranged my particular delivery requirements with no fuss. The mattress itself is proving to be absolutely perfect, exactly as described, and I expect to get many years peaceful sleep from it.
Thank you Robert Winchurch.

16 mei 2022
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Hi Mrs Bolus, thank you for your review it is greatly appreciated. I am delighted to have been able to help with your choice of replacement mattress and I am sure you get many years of comfort and support from it. Hopefully I can be of service to you again for other items soon. Thanks Robert Winchurch. mobilityproducts4u.org

Beoordeeld met 5 van de 5 sterren

Mattress

Found this site that makes mattress for electric beds which are Different sizes i hade bought a electric bed and was not happy with the massager mattress I bought with it the company did not a alternative so put down to experience new mattress from mobility 4u is perfect order it they sorted VAT out as I am disabled delivery very quick highly recommend this company thanks mick barnett

13 mei 2022
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Hi Mick, thank you so much for your review. I always try to guide my customers to the right product for their particular requirements and it is pleasing that this has worked for you. I now you will now sleep much better. Regards
Robert Winchurch
mobilityproducts4u.org

Beoordeeld met 5 van de 5 sterren

Smooth service although I had to find…

Smooth service although I had to find out if the item had been delivered as I don’t reside in the uk.
I bought the Body Ease Relaxer Adjustable mattresses however as a paraplegic I’m finding them far too firm ☹️.

20 maart 2022
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Hi Cathy, thanks for your kind review, I did inform the gentleman at MS Atlantic Ltd on the mobile number that was supplied as soon as the mattresses were delivered to address in Canterbury. With regards to the firmness I am sorry that you find them too firm at present but they will I am sure, soften with use.
Robert Winchurch
mobilityproducts4u

Beoordeeld met 5 van de 5 sterren

Very happy with my purchase

Very happy with my purchase, after I made the order online I received a phone call thanking thanking me and telling me what to expect next.
Delivery driver was very friendly and helpfull
Now I get a good nights sleep Thank you

17 maart 2022
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thank you for your review Pauline and I am delighted you are getting a good nights sleep. It was my pleasure to look after your order, regards, Robert Winchurch, mobilityproducts4u

Beoordeeld met 5 van de 5 sterren

First Class, Professional Customer Service

Robert's customer service is excellent, I had full confidence in my order from the first phone call, I was kept up to date regularly on the delvery date. The delivery company were also first class, delivered reclining chair, built it and gave a full demonstration of controls etc, then removed all packaging.

If you want profesional, honest, reliable customer care and great prices (a saving of £500). I highly recommend Mobility Products 4 U, you won't be disappointed.

16 maart 2022
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thank you for your grat review George it is greatly appreciated

Beoordeeld met 5 van de 5 sterren

Right from the first conversation with…

Right from the first conversation with Robert regarding options for Mum's first riser/ recliner chair, I knew that we would place an order with Mobility Products 4 U.
Having looked at other sites for the exact same model but finding prices considerably more expensive, Robert explained that he was not trying to profiteer from those in need hence the price. He advised on the correct size to opt for bearing in mind the ' back' that we had chosen. The ordering process was very simple and delivery within a week. Robert called with updates every step of the way.
Coming from a supply chain background, I would say that this is a level of service rarely seen these days.
Amazing service from a genuinely helpful and extremely knowledgeable company.

15 maart 2022
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thank you for your review Denise, it was my pleasure to look after your order and I am delighted that your Mum is as pleased with her new chair as I suggested she would be. My thanks for your order and I hope I can help again in the future.
Regards

Robert
mobilityproducts4u.org

Beoordeeld met 5 van de 5 sterren

Very highly recommended

Very highly recommended. Robert was extremely knowledgeable and helpful throughout the journey from my initial enquiry right through to delivery and more. I am delighted with the products supplied. Mobility Products 4 U will definitely be my first stop for any future mobility items that may be required.

21 december 2021
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Hi Patsy thank you so much for your recommendation it is greatly appreciated. I look forward to being able to help again soon. Regards Robert Winchurch mobilityproducts4u.org

Beoordeeld met 5 van de 5 sterren

Can not recommend this company highly…

Can not recommend this company highly enough . Robert was excellent from start to finish & recommended the correct mattress for my needs . Delivery was excellent even in a terrible snow storm they kept me updated constantly .

30 november 2021
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thank you Paula, it was my pleasure to be able to help with the selection of the best mattress for you. The delivery team worked so well despite the appalling weather conditions. I look forward to being able to help you again in the future. regards Robert Winchuch; mobilityproducts4u.

Beoordeeld met 5 van de 5 sterren

Outstanding service fro both.

From start to delivery this company has the word service running right through. Would not hesitate to recommend this firm and adjust-a-bed. Service was above and beyond.

20 november 2021
Review zonder uitnodiging
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Antwoord van Mobility Products 4 U

Thanks Nita it was a pleasure to lok after your order for you and I hope I can help again in the future. Regards Robert

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