I was looked after form start to receiving the electric wheelchair. Mark was amazing explained everything that I needed to know from looking for and purchasing the correct wheelchair for myself. All... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This is my second purchase with Mobility Solutions Glasgow. Will, the sales rep, has been absolutely excellent. I was lucky enough to deal with him again, from my first purchase to my second one. He i... Toon meer
James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scoo... Toon meer
Bedrijf heeft geantwoord
Service is terrible. We were supposed to be called backed later on two occasions and still waiting. They have a monopoly in Glasgow for certain mobility aids and they use that to their advantage. Find... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
As one of the UK’s leading specialists in assessed mobility products, we proudly support customers nationwide with high‑quality, reliable solutions from trusted manufacturers. As a Motability‑approved and trusted service provider, we’re committed to delivering expert guidance and exceptional customer care across the whole of the UK. We offer a comprehensive range of mobility products, including mobility scooters, manual wheelchairs, powered wheelchairs, and rollators, as well as adjustable beds and rise and recline chairs. Every item in our range is carefully selected for comfort, durability and long‑term independence. Our goal is to ensure every customer receives the right mobility product for their needs. We provide clear information, personalised assessments and ongoing support, helping individuals and families make confident, informed choices that improve daily life and enhance independence
Free Home Demonstration
Geschreven door het bedrijf
- Mobility Solutions is one of the UK’s leading mobility specialists and a trusted expert in providing top-quality mobility and rehabilitation products for disabled individuals, those with restricted movement and the elderly. We offer a carefully selected range of assessed mobility products from leading manufacturers, all with a free home demonstration.
Our Guarntee
12-Month At Home Warranty
When you make a powered product purchase, you’ll benefit from our aftercare service which includes a 12-month at-home manufacturer’s warranty and our ongoing service and support.
You’ll receive a contact number to use in the event of a warranty claim. Full details of this will be given at the time of purchase and our support team will visit you at home to undertake any necessary repairs covered under the warranty guarantee. Note, damage, wear and tear or misuse are not covered under the warranty guarantee and are chargeable.
After the 12 months at-home warranty has expired, Mobility Solutions are still dedicated to supporting you with any other issues that may arise during the life span of your product. Please do contact us and we can support you. Callout, labour and parts (if applicable) are chargeable.
Contactgegevens
Verenigd Koninkrijk
- 0800 587 9634
- www.mobilitysolutions.co.uk
4,4
Uitstekend
169 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Nice comfortable fit and lovely colour…
Nice comfortable fit and lovely colour of brown and reasonably priced
11 maart 2022
Antwoord van Mobility Solutions
Hi Dennis, thanks for leaving us a review. We're delighted you had a five-star experience with us and that you're happy with your new slippers. Thanks again for choosing us! Best wishes, Mobility Solutions
Bought the mulberry coloured ladies…
Bought the mulberry coloured ladies cosy slippers size 9 for my husband who is quadriplegic as they looked warm. They are perfect as he used to take a size 8 when he could wear shoes. I suggest you make them in larger sizes for men as they are warm round the ankles for people unable to move who will have circulation problems and feel the cold.
9 maart 2022
Antwoord van Mobility Solutions
Hi Liz, thanks for leaving us a review. We're delighted you had a five-star experience with us and that your husband is happy with his new slippers. Thanks again for choosing us! Best wishes, Mobility Solutions
Ordered equipment for my mother in law
Ordered equipment for my mother in law. Very efficient service
7 maart 2022
Antwoord van Mobility Solutions
Hi Yvonne, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Great slippers would buy them again
7 maart 2022
Antwoord van Mobility Solutions
Hi Bernadette, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Feet swelling so got these as they are wide fitting
I got some boots as my feet have started to swell and as I am disabled with carers having to dress me I was really struggling having them put my shoes on. These boots are very roomy and appear to be comfortable but not walked in them yet so time will tell. I went a half size bigger than normal so I can put thicker socks on with them.
21 februari 2022
Antwoord van Mobility Solutions
Hi Karen, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Great product and really easy ordering…
Great product and really easy ordering and delivery process.
15 februari 2022
Antwoord van Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
What happened to the sole, man?
I'll give you 4 stars, because there's no 3.5. Unless you have time to read all the sales blurb on the home page of Mobility Solutions website, you are not informed that ALL the shoes are "E", wide fitting. There's no choice for a non-wide fit when you order. However, here's my experience: Good Point; Shoes arrived, in a nice box, two days earlier than informed, so was happy about that. Bad point; The company did not have the colour I ordered in stock so settled (due to time constraints - it was my mother's birthday, and I was buying her a "dressy" shoe) on the "alternative" colour. The "alternative" colour had a ghastly white sole, which was not the description on the catalogue. However, my mother seemed to like them, so you've been redeemed.
12 februari 2022
Antwoord van Mobility Solutions
Hi Stephan
Thank you for your review, we really appreciate the feedback as it allows us to improve our services. Your comments about the sizing information have been passed to our marketing team, who are always looking to improve customer experience on our website. I’m sorry on this occasion we were not able to provide the original shoes you ordered, I understand how frustrating that can be. Like many businesses at the moment, we’re facing some supply issues so stock levels can change quickly. I’m really glad to hear that your mum liked the replacement shoes and we hope that she had a lovely birthday.
Thanks, Mobility Solutions
Antwoord van Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Antwoord van Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Prompt replies to emails.
25 januari 2022
Antwoord van Mobility Solutions
Hi Jill, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Efficient friendly service.
Very impressed with the service from Mobility Solutions. I ordered slippers for my mum who has fallen more frequently recently and it was felt that slippers with a more stable sole would be beneficial. I found a good range to choose from and ordered. I was then contacted to say that the ones I had chosen were no longer available but another very similar pair was offered. I settled for those and they arrived quickly and the refund (2nd choice were cheaper) was quickly paid into my account. excellent friendly efficient service.
24 januari 2022
Antwoord van Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Very good company to deal with
Very good company to deal with, dealt with my return with no hassle.
Prompt delivery, easy to find their phone number and speak to them. I have no problem recommending this company.
24 januari 2022
Antwoord van Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Order promptly attended to
Order promptly attended to. Delivery by Royal Mail quicker than I expected. Product ideal for purposes.
24 januari 2022
Antwoord van Mobility Solutions
Hi, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Very good service
Very good service. Good quality mattress protector. Fits motorised bed mattress well.
24 januari 2022
Antwoord van Mobility Solutions
Hi Beverley, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Sadly lost 1part of my order & had no…
Sadly lost 1part of my order & had no more stock 😩😩😩👎👎👎👎
24 januari 2022
Antwoord van Mobility Solutions
Hi Garry, really sorry to hear you’ve had issues with your order. I’ve checked our system and your order was sent direct from our supplier. On their system it looks like the order was completed, so we’ll need to investigate this with them. Could you send us an email to info@mobilitysolutions.co.uk with your order reference number and some details about the missing items please? Thanks, Mobility Solutions
Antwoord van Mobility Solutions
Hi Jacqueline, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Antwoord van Mobility Solutions
Hi Robert, thanks very much this great review. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Wonderful product
Wonderful product - I bought these for my 89 year old mum after she had had a fall and fractured her hip. These non-slip, cosy, warm and safe slippers have been just perfect - she doesn't take them off all day!
17 januari 2022
Antwoord van Mobility Solutions
Hi Tracy, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
very reliable and honest supplier of my…
very reliable and honest supplier of my wifes prorider scooter,salesman sent item next day delivery,had problems with the delivery company,had a shortage of drivers got it aweek late but are very happy with it ,thankyou mobililty solutions,salesman bent overbackwards to help.
1 oktober 2021
Review zonder uitnodiging
Antwoord van Mobility Solutions
Hi Ian, thanks very much this great review and your lovely comments. Please do let us know if we can help again in the future. Thanks, Mobility Solutions
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.