Wow! From the very first interaction with customer service to receiving my beautiful ring, I honestly cannot fault the experience. My ring is absolutely stunning, but what really stood out was th... Toon meer
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Lees wat reviewers zeggen
I designed my engagement ring with Moissanite UK last year, with Louise being my point of contact. Absolutely loved their service. Quick to respond, all inclusive service, I live in Ireland and they w... Toon meer
I previously ordered 2 rings, both were returned because they werent suitable. The customer service was questionable. At the time I was very unwell after receiving chemotherapy and I was quite worr... Toon meer
Bedrijf heeft geantwoord
I have just received a half eternity starlight moissanite ring in white gold (1 carat - 10 stones). It looks lovely - sparkling in sunlight or artificial light. The way in which colours are dispersed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Moissanite UK
Contactgegevens
Elton House 5 Powell Street, B1 3DH, Birmingham, Verenigd Koninkrijk
- 01212330023
- info@moissanite.co.uk
- www.moissanite.co.uk
4,4
Uitstekend
262 reviews
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After 25 years of building up my…
After 25 years of building up my diamond collection I came across moissanite in a jewelers window in the cotswolds. An I couldn't believe just how spot on the lab created diamonds were the exact same as the real thing!
So I had a solitaire ring a 5 diamond eternity ring which were beautiful, then I came across the moissanite in Birmingham this year so I orderd a marquise one carat Charles and colvard in yellow gold and it's so beautiful I now refuse to buy real diamonds! Its stunning its a fantastic way to build a beautiful jewellery collection. So order away its a fraction of the cost of the real thing, yet no one would ever no! Nicola, Stourbridge.
16 december 2021
Antwoord van Moissanite
Thank you for leaving us a great review and for being a wonderful customer to deal with, enjoy wearing your new Ring and we look forward to dealing with you again soon !
Excellent ring with disappointing business cooperation
The quality and appearance of the ring exceeded expectations. Customer service was very responsive. Only disappointing part of the experience is that the business would not accept the government authorized scheme of providing VAT free cost to visiting forces at no cost to the business after providing all references on the gov.uk website. This resulted in the ring costing 50% more after VAT due currency conversion.
15 december 2021
Antwoord van Moissanite
Thank you for taking the time to leave us a great review, however we too are dissapointed that we could not action the VAT scheme for you as advised by our accountant. We are pleased that the product exceeded you expectations and we thank you for your order !
Antwoord van Moissanite
Thank you for taking the time to leave us a great reveiw, we really do appreciate all feedback, thank you again for your order!
Antwoord van Moissanite
Thank you for taking the time to leave us a great reveiw, we really do appreciate all feedback, thank you again for your order!
Superb service and quality !!
I purchased after having an online chat with Ellie (I think that was her name) and the service I recieved in that online chat was first class !! The ring arrived on Saturday and even though the wife hasn't seen it yet, I am thrilled with it. Absolutely beautiful, I am a million percent positive she will love it. I would definitely buy from Moissanite UK again, quality service from the start until delivery !!!
12 december 2021
Antwoord van Moissanite
Thank you for takiong the time to leave us a fantastic review and we hope your Wife is pleased with her gift, thank you again for your order !
good quality fast service
12 december 2021
Antwoord van Moissanite
Thank you for the great review, we are so pleased you found us to be of a great service
Ordered online and arrived before ETA…
Ordered online and arrived before ETA which is great! Great quality stones and no fuss service. Would definitely use again.
8 december 2021
Antwoord van Moissanite
Thank you for taking the time to leave us a great review and we are so pleased you are happy with the service we have given you and we hope to deal with you again.
Ordered received as promised on time
6 december 2021
Antwoord van Moissanite
Thank you for taking the time to leave us a great review and we are so pleased you are happy with the service we have given you and we hope to deal with you again.
Excellent customer service
I scratched the band of my ring. I rang Moissanite and they said that I could return the ring to them and they would polish the scratch out for me. I also sent another ring I bought from them a year ago to be resized for a very reasonable fee. I was very happy with the results on both rings. Thank you Moissanite!
5 december 2021
Antwoord van Moissanite
Thank you for taking the time to leave us a great review and we are so pleased you are happy with the service we have given you and we hope to deal with you again.
Exquisite jewels and wonderful staff.
I can't praise moissanite.co.uk enough. Louise is incredibly helpful and all the jewels I have bought, both for me, and my Mum, are just gorgeous.
5 Stars from me!
5 december 2021
Antwoord van Moissanite
Thank you for leavig us a wonderful review. We are thrilled you are happy with yet another purchase and the servvice we have provided. You are a lovely customer to deal with and we hope to deal with you again in the future.
Antwoord van Moissanite
Thank you for taking the time to leave us a great review and we are so pleased you are happy with your order, we hope to deal with you again.
Excellent customer service prompt…
Excellent customer service prompt delivery
Highly recommended
4 december 2021
Antwoord van Moissanite
Thank you so much for the lovely review, its great to know we are making so many customers happy with our products and the service we provide.
Antwoord van Moissanite
Thank you for your great reveiw and we hope to deal with you again !
Antwoord van Moissanite
Thank you for taking the time to write us a great review ! We hope to deal with you again soon
Absolutely gorgeous
Absolutely gorgeous! The ring set is stunning, sent in a beautiful jewellery box. I have bought from Moissanite uk before and have had a great buying experience. Customer service is second to none. As you can probably tell, I am so pleased with my purchase.
29 november 2021
Antwoord van Moissanite
Thank you for ordering from us again and thank you for leaving us a great review and we are so happy you are pleased with your purchase.
Exact replica of what we brought in ☺️
We approached Moissanite to replicate an old family ring, but using their stones and in a different metal for the band, and they absolutely exceeded expectations. Both the custom made engagement ring, and the custom designed wedding band (to fit the usual shaped engagement ring) were perfect, exactly what we wished for and an exact replica of the one we originally had. So happy with the finished rings 😁
27 november 2021
Antwoord van Moissanite
We are so pleased you came to us to create your bespoke peice of Jewellery and we are thrilled that you are happy with your rings, we hope you have many happy years wearing them. Thank you again for your custom and the fantatstic review.
I purchased a beautiful cross and chain…
I purchased a beautiful cross and chain for my granddaughter and she loves it.The customer service was excellent.
24 november 2021
Antwoord van Moissanite
Thank you for your purchase and we are so pleased your grandaughter loves her gift, thank you for leaving us a great review
A beautiful ring
A beautiful ring. The band and stone are both beautiful and lots of compliments!
22 november 2021
Antwoord van Moissanite
We are so happy you are receiving llots of compliments nd thank you for leaving a review, we hope to deal with you again soon.
Very pleased with the platinum ring I…
Very pleased with the platinum ring I bought as an engagement ring. I got the wrong size on the initial order but sent back with the new measurement and received the resized ring in just a few days. Fantastic service.
20 november 2021
Antwoord van Moissanite
Thank you for the great review and we are so pleased we could help, thank you again for your order !
Great choice
Great choice, easy to shop, good communications. Item arrived as promised and was beautifully packaged.
Very satisfied
15 november 2021
Antwoord van Moissanite
Thank you for taking the time to leave us a great review and to comment on the shopping experience on our website, we hope to deal with you again soon.
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