Wow! From the very first interaction with customer service to receiving my beautiful ring, I honestly cannot fault the experience. My ring is absolutely stunning, but what really stood out was th... Toon meer
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I designed my engagement ring with Moissanite UK last year, with Louise being my point of contact. Absolutely loved their service. Quick to respond, all inclusive service, I live in Ireland and they w... Toon meer
I previously ordered 2 rings, both were returned because they werent suitable. The customer service was questionable. At the time I was very unwell after receiving chemotherapy and I was quite worr... Toon meer
Bedrijf heeft geantwoord
I have just received a half eternity starlight moissanite ring in white gold (1 carat - 10 stones). It looks lovely - sparkling in sunlight or artificial light. The way in which colours are dispersed... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Moissanite UK
Contactgegevens
Elton House 5 Powell Street, B1 3DH, Birmingham, Verenigd Koninkrijk
- 01212330023
- info@moissanite.co.uk
- www.moissanite.co.uk
4,4
Uitstekend
262 reviews
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Antwoord van Moissanite
Thank you for taking the time to leave us a great review and thank you again for your order !
Returned my 2 1/2 carat ring and…
Returned my 2 1/2 carat ring and reordered the 2 carat which I felt to be a better size. Speedy delivery and refund. ♥️
9 februari 2022
Antwoord van Moissanite
We are so pleased that you found a ring that was much more suited to you, we understand that when purchasing online it can be a bit of a guess. Thnk you for taking the time to leave us a great review and we hope you enjoy wearing your Ring :)
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it means the world to us to know our customers are happy with the product and service we supply, we hope to deal with you again soon.
Excellent service and amazing stones!!
Louise in customer service was so helpful. Answered emails really quickly even though I probably asked some daft questions! Dispatch and delivery super quick and I am overseas!! The Starlight Moissanite stones I ordered are just fabulous! Cannot wait to get them set into my rings. Very happy customer.
2 februari 2022
Antwoord van Moissanite
We do not have a Laura here, only a Louise & Ellie ? Thank you anyway for leaving such a fantastic reveiw and we are so happy we could help you. Enjoy your Starlight Stones when you have them set into your peice of Jewellery !! Thank you again :)
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it means the world to us to know our customers are happy with the product and service we supply, we hope to deal with you again soon.
I had never purchased any moissanite…
I had never purchased any moissanite jewellery before and didn’t know what to expect. The ring I ordered didn’t disappoint. It’s beautiful. Very sparkly and well made. I am very pleased.
28 januari 2022
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
absolutely amazing service and…
absolutely amazing service and brilliant customer service,
they help me out big time and I can't be more greatfull
27 januari 2022
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
Beautiful ring
I bought a lovely ring from them, great prices and fast delivery. A*****
25 januari 2022
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
Amazing service from start to finish
Amazing service from start to finish, my ring looks brand new! I cannot recommend Moisananite enough! I had a stone replacement, a polish and a clean and had my ring back within a week! Just amazing!!
21 januari 2022
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you for trusting us to refurbish your ring, enjoy wearing it !
So beautiful
So beautiful ! The perfect ring to complete my set, amazingly easy design service with fantastic customer service from start to finish !
16 januari 2022
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
In a word 'brilliant'
In a word 'brilliant'.
An absolutely beautiful product and a service second to non.
So yes, we are delighted with this firm, the product that we bought from them and their astoundingly good service.
Would we deal with them again?
Absolutely, in a heartbeat.
16 januari 2022
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. Thank you again for your order.
Very good quick delivery very pleased
15 januari 2022
Antwoord van Moissanite
Thank you for taking the time to leave us a great reveiw, we really do appreciate all feedback. Thank you again for your order !
Excellent service
Excellent service arrived on time and purchase is lovely, great birthday present
9 januari 2022
Antwoord van Moissanite
Thank you for taking the time to leave us a great reveiw, we really do appreciate all feedback. Thank you again for your order !
I had never heard of this stone before
I had never heard of this stone before. I am thrilled with my engagement ring in platinum. The service was excellent. I even changed the ring size 3 times as I got it wrong. A wonder piece of jewelry.
8 januari 2022
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service.
Amazing 👍🏻
Really beautiful gems and absolute top customer service. Couldn't fault them if I wanted to.
26 december 2021
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service, thank you again.
Gorgeous ring
Gorgeous ring, amazing service given it was Christmas, lovely box too although it's a big box so no sneaking that in your pocket!
Can't fault it at all, looks stunning and worth every penny. Really impressed with with service and quality, 100% from me
25 december 2021
Antwoord van Moissanite
Thank you for leaving us a fantastic review, it really does mean such a lot to us knowing we are doing a great Job and that you are happy with both the product and service. The box we supply is for all types of Jewellery but for any future orders if you prefer a smaller box please let us know. Thank you again for your order !
This is not the first time I have bought from here
This is not the first time I have bought from here Very good service and very good quality.
23 december 2021
Antwoord van Moissanite
Thank you for taking the time to leave us a fantastic review and for your repeat custom, thank you again for your order and we hope to deal with you again soon.
Simply stunning product and service
22 december 2021
Antwoord van Moissanite
Thank you for taking the time to leave us a great review, we are pleased that you found our service and product worthy of a 5 star review, thank you again for your order !
Absolutely gorgeous stones
I ordered a 0.75ct solitaire ring and a 1ct solitaire pendant. They are both well made, good quality and sparkle amazingly. I plan to buy a bracelet, another pendant and ring. The packaging is high quality too. My only negatives are: 1. The process time is too long (4 days) 2. The necklace clasp broke straight away and is very thin. 3. The website photos and information aren't the best. Would like to know product dimensions, moissanite specifications, the weight and real life photos with the jewellery on.
I've kept the review at 5 stars as I'm happy with the stones and have got so many compliments.
17 december 2021
Antwoord van Moissanite
Thank you for taking the time to leave us a great reveiw, we really do appreciate all feedback, if something's not right then we need to know. We are slowly putting more information on the website but in the meantime we are here to answer any questions. We make everything to order, therefore this is the reason for the 4 day process time and we will always try and send the item as soon as possible if you require it for a special occasion. We hope to deal with you again soon and we thank you for your order !
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