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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the first phone call to the in store service, Monc was terrific. My husband cracked the frame on his sunglasses and we are going on holiday soon. We went into the store where the salesperson/tech... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

i had the best experience!!! sophie at the 17 monmouth location is an amazing optometrist and explained everything to me as we went along for my eye care consultation. she also recommended this amazin... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Brillengroothandelaar
  2. Opticien
  3. Zonnebrillenwinkel

Geschreven door het bedrijf

MONC creates enduring eyewear designed to evolve with its wearer, each frame handmade at a family workshop in the Italian Dolomites. Eyewear is personal. It needs trying on, talking through, and taking your time over. That's what our stores are for. At 21 Chiltern Street in Marylebone, our team will help you find a frame from our collection of small batch styles, or work with you on something bespoke. At 17 Monmouth Street in Covent Garden, MONC Eyecare offers a complete assessment of your vision and eye health. Unhurried, personal, and precise. Just as it should be. Together, they're MONC Eyewear and Eyecare, (re)considered.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

426 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(426)

109 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The myth of the founder

The fact that its founder looked after my decision to buy was a brilliant!! component which most luxury brands have now lost!

10 september 2026
Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, patient and quick to reply to questions .
Were very professional .
I’m so looking forward to wearing my Monc Lokka

14 september 2026
Beoordeeld met 5 van de 5 sterren

Well-made sunglasses.

Well-made sunglasses.

1 september 2026
Logo MONC

Antwoord van MONC

Hi Dan,

Thanks for taking the time to leave us a review, we really do appreciate.

If there is anything we can help with in future, please don't hesitate in reaching out.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Incredible product

Incredible product, brilliant customer service and rapid delivery - what’s not to love

25 augustus 2026
Logo MONC

Antwoord van MONC

Dear Xander,

So good to hear how much you enjoyed your online MONC shopping experience, we really do try to offer the same level of service no matter how you choose to shop with us.

If there is anything we can help with in the future, please don't hesitate in reaching out.

Kind regards,
The MONC Team

Beoordeeld met 5 van de 5 sterren

The service was amazing

The service was amazing

30 augustus 2026
Logo MONC

Antwoord van MONC

Hello Saud,

Great to hear how much yiou enjoyed our service and if there is anything else we can help with, please don't hestiate in reaching out.

All the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Such a quick turn around and very…

Such a quick turn around and very helpful. They get back to you quickly and the quality is excellent.

27 augustus 2026
Logo MONC

Antwoord van MONC

Hi Lydia,

Thank you for taking the time to leave us such a lovely review and more importantly for your continued support.

As always, we are here if there is anything we can help with in the future.

Kind regards,
The MONC Team

Beoordeeld met 5 van de 5 sterren
Logo MONC

Antwoord van MONC

Dear Maria,

Thank you so much for taking the time to leave us a review and for your kind words, it really doeas mean alot.

As always, we are here for anything you might need from us in the future.

All the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Perfect eye test experience

Perfect eye test experience. Sophie was lovely, the environment was really calm and each step in the process well explained. Beautiful store - would recommend

21 augustus 2026
Logo MONC

Antwoord van MONC

Dear Charlotte,

So great to hear you enjoyed your MONC eye care appointment with our optometrist Sophie in our new Monmouth Street boutique.

If there is anything more we can help with, please don't hestiate in reaching out.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

I found Sophie to be extremely…

I found Sophie to be extremely professional and knowledgeable, and explained everything very clearly. I will be recommending Monc to others.

18 augustus 2026
Logo MONC

Antwoord van MONC

Good day Nick,

Thanks so much for sharing your recent MONC Eyecare experience in our new boutique in Monmouth Street.

It's great to hear how much you enjoyed your time with us and as always, if there is anything else we can help with, please don't hesitate in reaching out.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service
I had left my prescription sunglasses at home and needed some clip on ones.
The service was excellent, helpful and very professional particularly after receiving knockbacks and unhelpfulness at other businesses
You saved the day and holiday

13 augustus 2026
Logo MONC

Antwoord van MONC

Dear Janette,

Thanks so much for taking the time to leave us such a fantastic review and it's great to hear how much you enjoyed meeting the team.

We strive to offer the best service possible and are always here with a smile, ready to help when we can.

If there is anything else we can help with at anytime, please don't hesitate in reaching out.

All the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Beautiful designs, high quality and fantastic service

The entire Monc team is absolutely wonderful. Attentive service, perfect recommendations on frames, and beautiful selection. The quality and styling of frames at Monc is unmatched. I did not anticipate purchasing eyewear while on holiday from the US and returned home with new sunglasses and optical frames.

5 augustus 2026
Logo MONC

Antwoord van MONC

Dear Kristal,

Thank you so much for taking the time to leave us such a lovely and in-depth review.

As a small independent manufacturer and retailer, we really do appreciate it and it's great to hear how much you enjoyed your MONC experience.

If there is anything else we can help with in the future, please don't hestiate in reaching out.

Kind regards,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Excellent and friendly service

Excellent and friendly service
Beautiful product

1 augustus 2026
Logo MONC

Antwoord van MONC

Good day Mubariz,

Thank you for taking the time to leave us such a lovely review.

It was a pleasure meeting you and your wife and i'm happy we found you both such beautiful new Sunglasses.

As you know, we are here if there is anything we can help with in the future.

All the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

We were very well looked after with…

We were very well looked after with clear and knowledgeable advice given.
Changing frames on the spot was impressive and I am grateful for the 30% discount for recycling the old frames.

1 augustus 2026
Logo MONC

Antwoord van MONC

Hi Tim,

Thanks so much for taking the time to leave us such an in-depth and positive review.

We really do appreciate it and are here if there is anything else we can help with in the future.

All the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Stunning sunglasses and superb service…

Stunning sunglasses and superb service in their Monmouth St shop.

31 juli 2026
Logo MONC

Antwoord van MONC

Hi Tom,

As always, thank you for taking the time to leave us such a great review, we really do appreciate it.

All the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

Always a delight to deal with Monc

Always a delight to deal with Monc. My first visit to the Monmouth Street branch today. Loving the London Field II frames. Nice to meet Sophie the optometrist and get her advice. Ordered the red for Ames - delighted as wanted that colour way for ages.

29 juli 2026
Logo MONC

Antwoord van MONC

Good day Kate,

So happy to read that you managed to visit our new Monmouth Street Boutique and loved it as much as your visits to our Chiltern Street Boutique.

Yes, the London Fields is such a great model and will fit into your collection beautifully.

We will be in touch soon once your new MONC Sunglasses are ready for you.

All the best,
The MONC Team.

Beoordeeld met 5 van de 5 sterren

The Lymington sunglasses

The Lymington sunglasses. Another great purchase from Monc!

28 juli 2026
Logo MONC

Antwoord van MONC

Dear Marty,

Thank you for taking the time to leave us such a lovely review and so happy you have added the MONC Lymington frame to your collection.

As always, thank you for your continued support and we look forward to welcoming you back to either of our London Boutiques in the future.

All the Best,
The MONC Team.

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