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moneyhelper.org.uk (incl. pensionwise.gov.uk) Reviews 

322
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Did not know about money helper but Kirk at money helper gave me everything I needed in a 40 min conversation. Need help with finacial situations PLEASE use them as a first option! So easy and no appo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I would not give them 1 star but unfortunately I have to. Waste of time. Can't advise! Cut the line if you ask what the point of them is! They are tax payer funded yet offer nothing at all. Except to... Toon meer

Beoordeeld met 5 van de 5 sterren

What a great service that is provided by pension wise/money helper. I had not a clue about my pension options but I spoke with a very knowledgeable gentleman who was very patient with me and understoo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Informatieservice

Over moneyhelper.org.uk (incl. pensionwise.gov.uk)

Geschreven door het bedrijf

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

322 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 89% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(322)

232 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

PENSION ADVICE

I contacted Money Helper on advice about Private Pension. The adviser was extremely helpful and knowledgeable. Due to my circumstances he took his time giving me time to write down all my options at my pace. I felt extremely confident about which steps to take next. Thanks so much Money Helper. I have already recommended you to family and friends.

10 april 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Beoordeeld met 5 van de 5 sterren

Very good service for professional…

Very good service for professional advice on pensions

10 april 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Beoordeeld met 5 van de 5 sterren

Pension advice

The person I spoke to was very helpful, clear in his answers and respectful in the support offered

24 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Beoordeeld met 5 van de 5 sterren

Surprisingly Very Helpful guidance.

Surprisingly Very Helpful guidance.

Thank you so much 🙏😊

2 april 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi,

Thank you for leaving us a review.

We’re pleased you had a good experience with us.

Thank you.

Beoordeeld met 5 van de 5 sterren

Helped with difficult travel insurance…

Helped with difficult travel insurance requirement. Enabled us to obtain travel insurance that some companies had refused to help us with a policy to suit our needs.

23 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 4 van de 5 sterren

A truly quite satisfying experience

A truly quite satisfying experience

23 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Easy to contact

27 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 1 van de 5 sterren

Don't waste your time

Don't waste your time. GPT generated answer.
No attempt to understand or answer the given query.

24 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Beoordeeld met 5 van de 5 sterren

Clear, concise information

I was able to email a whole bunch of questions and after a few days the answers came back to all of them. The information was clear and answered a couple of questions I hadn't thought of too.

27 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Needed guidance with my pension

Needed guidance with my pension
Contacted money helper explained & guided to the right decision, so completely trust worthy knowledgeable & professional.

10 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Very important advice from Money Helper advisor

The Money helper expert I talked to was crucially knowledgeable about my pension/tax situation and very patiently worked through it with me to give me the correct procedure to follow.

24 maart 2026
Review zonder uitnodiging
Logo moneyhelper.org.uk (incl. pensionwise.gov.uk)

Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 4 van de 5 sterren

I can’t really 🤔 have thought for all…

I can’t really 🤔 have thought for all advices and no direction to start with what all the advices are saying about things but instead I had so many advices but I felt in confusion whereas could start to get confused and frustrated with complex issues

18 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 3 van de 5 sterren

Very helpful agent

Very helpful agent however the hope they would be able to help me find a less expensive travel insurance that covered medical conditions did not transpire. In fact all of their recommendations were more expensive than those I had already found.

19 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry we weren't able to help you in this instance. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Beoordeeld met 5 van de 5 sterren

Easy to book an appointment

Easy to book an appointment, very professional, the advice given was very helpful. Information was explained , any question or queries were answered. Highly recommend this service

16 maart 2026
Review zonder uitnodiging
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Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Very helpful and comprehensive bespoke discussion

Very helpful and comprehensive discussion re facts about my private pensions and description of ways of accessing them. Discussion was tailored to my circumstances. Useful summary with relevant links sent after meeting. I highly recommend this free service.

10 maart 2026
Review zonder uitnodiging
Logo moneyhelper.org.uk (incl. pensionwise.gov.uk)

Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Really helpful knowledgeable service

Really helpful knowledgeable service
Highly recommend

5 maart 2026
Review zonder uitnodiging
Logo moneyhelper.org.uk (incl. pensionwise.gov.uk)

Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

I was highly impressed by the service I…

I was highly impressed by the service I received, and all I needed to know was answered by the customer service person.

10 maart 2026
Review zonder uitnodiging
Logo moneyhelper.org.uk (incl. pensionwise.gov.uk)

Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

Nice to get helpful and FREE advice.

Very helpful service if you are not sure about finances and personal pensions or other problems regarding money and its free advice..can't thank moneyhelper enough.

9 maart 2026
Review zonder uitnodiging
Logo moneyhelper.org.uk (incl. pensionwise.gov.uk)

Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Beoordeeld met 5 van de 5 sterren

I was very happy with the service… understanding how pension tax works

I was very happy with the service provided & would definitely use this again, it was easy to ring & speak to your colleague who was very knowledgeable & would repeat if I didn’t understand with patience & kindness, thank you for putting my mind at rest & now can move forward with my forms to fill in.

10 maart 2026
Review zonder uitnodiging
Logo moneyhelper.org.uk (incl. pensionwise.gov.uk)

Antwoord van moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

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