Morimoto Lighting Reviews 

Have yet to receive my full order. Sent two emails and no response. Terrible customer service.

Absolute Professionals here. Solved my problem quickly and sent me the correct parts. The old fashion Customer service you just don’t see anymore. I’m a sceptic and I’m impatient but will definitely use these guys again. Buy direct from their website, don’t waste your time with knockoffs or eBay. You get what you pay for and Morimoto definitely gives you Value for your hard earned money.

I love the appearance and quality of my XB tail lights on my 4 Runner. Unfortunately I cracked one and was eager to replace it. After speaking to customer service I was told I could not replace the lens and had to purchase a new set of lights totaling over $800 which is considerably more than I paid in 2024. I reluctantly placed the order and now own two sets with one passenger side crack. They should have single replacement lights available.

Purchased at GSMJI25 so didn't have my order number, but was in their system so process may have had extra steps but still a Good looking product, did have to file a warranty claim, representative was able to walk me through all the requirements to process a claim. Received the replacement and returned the other unit, Morimoto stuck to their word and honors their product warranty and processed my "core deposit refund" Was for the JT fender chop DLRs.

I made a mistake and ordered one light that was a blem and not returnable. Needed both lights. They were able to get me another light for the other side and get it shipped to me in a hurry. Great customer service and the lights look great on the truck.

Shipped my order quickly, respond pretty quickly through email or social media about product concerns and troubleshooting! Honored a promo for me when they didn’t have to, thats deserving of 5 stars for sure!

The quality of the 3rd brake light is excellent. I should know I'm QC at a nuclear plant. The videos on YouTube are also a tremendous help. I painted the screws black. Something Morimoto could think about to take this product to the next level.

I would give them 5 stars but I had a new headlight fail (45 days old). However they handled it very professionally & fast. Had to pay for the replacement until they received the defective headlight. I understand as im sure they have gotten burned before. Shipped replacement the same day & issued refund promptly upon receiving the defective peice. Aside from the issue i had the products are well built & performe great. Will definitely purchase from them again.

Love these headlights for my 2019 F350. The last set lasted 7 years. After 7 years I got a little moisture in my drivers side headlight and one light went out. I love the look of my new ones. I would recommend Morimoto lights to anyone.

Very disappointed. I ordered a set for my F430 and the first set has loose lenses out of the box and improper resistors that created CEL on my car. Had to pay to remove the entire set because you would not ship me just the 1 defective light. Then I had to have the 2nd set installed and they also created CEL failure even though I asked to be tested prior to shipping. Customer service refused to fix it so I had to spend $200 on an aftermarket resistor to fix YOUR problem which is known on the F430. No reimbursement was offered. I have other Ferrari's too but I would probably not buy your product again.

First time purchasing a Morimoto product. They are definitely pricey compared to other brands, however the product quality is worth the price. Definitely an improvement over OEM.

Warranty claim resolved easily and quickly
Customer service representative was extremely helpful in resolving my issue and getting my parts back super fast

The product truly meets my expectations and is absolutely superb :) The delivery abroad (Belgium) was perfect as well!

Received first set of taillights damaged and got sent a new pair with no hassle. Taillights look great when installed and so far work as expected.

Lightbar installed easily, fit well, and is really bright 🌞 nice at night in a Supercrew Ford f150 with tint.

Total garbage. The blinkers don’t blink they glitch out. The fit is terrible. Gaps all the way around. Won’t keep dirt or dust out. They want me to return them and pay a 20% restock fee on defective crap. Beware. The lights don’t even work and terrible process and customer service. I made a huge mistake buying from these guys. Also they lie about shipping. Said it was shipped on a Monday and really shipped on a Friday. Crazy experience.

Great quality nicely built lights. I've ordered from morimoto for 2 different vehicles and each time it's been fantastic. My latest purchase was for the fender chop marker lights for my gladiator. My only thing, I wish they had an option for sequential turn signals with this kit.

Excellent customer service
Kingsley excellent sales person!!
Super Fast shipping, Excellent packaging
Excellent quality, Headlights are awesome
☆☆☆☆☆
Definitely recommend and worth the price

Terrible experience. The product has a very fragile part that breaks easily. The part doesn't replace itself; you have to replace the whole thing because they don't sell replacement parts separately. They honored my warranty and made me spend a lot of money because I had to provide evidence by destroying the old items. I tried to pay them to keep the old item, but they wouldn't budge.

UPDATE
In response to Morimoto Lighting's comment, what they told me is completely false. I'll post a copy of the email I received from them. My mechanic charges for every single thing he does, and I still have to pay. It would have been so easy to give me a shipping label; I would have sent the old ones to them, and the problem would have been solved.

Email from Morimoto:

Hi there,

I wanted to inform you that your warranty claim has been placed, as well as your replacement order. You should've received an order confirmation email.

Once you receive your replacement order, please respond here with the field destroy images for deposit refund.

This involves providing photos of the following:
The connector cut on the back of each light
A hole drilled into the lens of each light
The serial number on each light

In the meantime, please reach out if you need any further assistance, and have a wonderful rest of your day!

Awesome lights, such an improvement compared to factory lights. They look awesome, huge lighting upgrade for my 2015 Toyota Tundra. Truly plug and play!