Mortgage 1st Reviews 

43
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

Oliver and Katie have been great from start to finish they have made the whole process of our remortgage seamless. Their knowledge, communication and speed has been great and we are really happy with... Toon meer

Beoordeeld met 5 van de 5 sterren

Lucy my mortgage advisor has been brilliant from start to finish. It wasn't the most simple application due to a couple of complications and Lucy always did her best to overcome any barriers and in th... Toon meer

Beoordeeld met 5 van de 5 sterren

Ronan secured us a mortgage in 9 days after we had been messed about for 3 months by another broker! I had daily chats with him, keeping me updated everyday! He is a legend! They went above and beyond... Toon meer

Beoordeeld met 5 van de 5 sterren

Mortgage 1st have been fantastic, we had been let down by another mortgage advisor and thankfully we found Mortgage 1st. Our advisor has been attentive, answered all our queries and provide reassuranc... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Financieel adviseur

Geschreven door het bedrijf

Mortgage & Protection advisers. We source the market to find the most suitable mortgage based on your circumstances. Covering the whole of the UK


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

43 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(43)

17 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Oliver and Katie have been great from…

Oliver and Katie have been great from start to finish they have made the whole process of our remortgage seamless. Their knowledge, communication and speed has been great and we are really happy with the whole process.

24 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Lucy my mortgage advisor has been…

Lucy my mortgage advisor has been brilliant from start to finish. It wasn't the most simple application due to a couple of complications and Lucy always did her best to overcome any barriers and in the end managed to get my offer finalized. I would highly recommend using mortgage 1st to friends and family. Keeley was also brilliant at keeping me up to date from an admin point of view. Thanks both

13 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding Service from Start to Finish ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I couldn’t be happier with the service I received from Mortgage 1st. From the very beginning, the whole process was handled professionally, efficiently, and much quicker than I expected.

The team was friendly, approachable, and always happy to answer any questions I had. They kept me updated throughout every stage of my mortgage application, so I always knew what was happening and never had to chase for information.

The entire experience was smooth and stress-free, and I really appreciated how responsive and supportive everyone was. I would highly recommend Mortgage 1st to anyone looking for a reliable and professional mortgage broker. Thank you for making the whole process so straightforward!

27 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service and professionalism

I’d like to give a special thanks to Curtis who was our advisor during the entire process, he was absolutely amazing and handled my case with the utmost professionalism even when we didn’t make it easy at times and made it much more complicated for him but he handled jt with grace and worked tirelessly to ensure the best offer for myself.

His experience and knowledge helped navigate my slightly unorthodox employment arrangements and was the core reason as to why we were able to get an offer.

I would not hesitate to use mortgage 1st again.

20 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ronan secured us a mortgage in 9 days…

Ronan secured us a mortgage in 9 days after we had been messed about for 3 months by another broker! I had daily chats with him, keeping me updated everyday! He is a legend! They went above and beyond for us! They also secured our insurance and got us a great rate! Would highly recommend them!

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

“Exceptional advice from start to…

“Exceptional advice from start to finish. We were introduced to Harriette Lane by our estate agent. She took the time to understand our specific circumstances and quickly identified the best lender and product for us. Harriette was very clear about what documents we needed to provide prior to submitting our application. We were then passed on to Lauren Webster, who is the mortgage processor. Lauren kept us updated and asked for a couple of additional documents that were requested by the lender. We were expecting a month between submitting the application and receiving a mortgage offer, but this came in much sooner, and I have no doubt that was down to Harriette and Lauren knowing their business. I would definitely recommend Harriette and Mortgage 1st to anyone looking to move and will be in touch when the time comes to re-mortgage.”

20 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

I’ve used Andy Hunt’s services for many years now and I’m always impressed with how knowledgeable and efficient he is. I always feel assured I have the best possible deal and would certainly recommend him to others 🌟

3 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had a great experience...

Had a great experience with our first mortgage, assisted by our broket Harriette Lane and her support Keeley Craig. Always on top of any issues with fast response. Would certainly recommend them to friends and family.

6 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We overpaid £2.5K, completed 2 months late. Avoid!

We started speaking with Craig in August at which point we laid out the completion timeline (early Dec) and our Help to Buy situation extremely clearly. Craig confirmed he understood the case well and we would complete in plenty of time.

The mortgage completed on 30 Jan due to multiple failures from Craig / Mortgage 1st. Craig would not respond for days and weeks, was completely misinformed about the process, and honestly was a pain to work with as we had to do a lot of the work ourselves.

I asked multiple times if he knew about the Help to Buy process and he confirmed while not even knowing the basics of the RICS survey, the timeline for HTB etc. Our previous mortgage broker got it all done seamlessly with no delays but unfortunately, Craig was introduced to us by our accountant and we decided to use him
this time around.

We ended up paying additional interest to Help to Buy (order of £500 or so) and higher interest to Santander on their mortgage (order of £2K).

30 januari 2026
Review zonder uitnodiging
Logo Mortgage 1st

Antwoord van Mortgage 1st

Hi Eeshita,

As your complaint is currently being investigated by our Resolutions department it would be unprofessional for us to respond until a full investigation had been carried out and a final judgement made.

Many Thanks

Beoordeeld met 5 van de 5 sterren

Incredible service

Incredible service.
Tricky case but they managed it.
Still shocked but forever grateful.
Elliot & Bev you are amazing.
Thank you so much. Happy tears & secured future thanks to you guys!! Xx

28 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Big thank you to Elliot…

I will to say a big thank you to Elliot skinner and Beverley Hickman of mortgage 1st for their outstanding support, they make me feel at home and feel like a family members to them. I really appreciate their quick response and encouragement. They got me a mortgage offer less than 3weeks, something that I already think is not going to be possible.
These two are the best, I love them.

28 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Megan Kearney sorting out our mortgage review, great service as usual every time we speak with her. Gives thorough explanations on everything and always in very quick time scale. Thank you very much

11 oktober 2024
Review zonder uitnodiging

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