Had a bathroom window handle fall off, contacted the Service dept and after sending photos of the handle a pair of replacement handles was sent out. The windows were over two years old but they deemed... Toon meer
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Lees wat reviewers zeggen
Carl, was very kind and patient with myself. Unfortunately, we have had a very negative experience with our new build site team. Contractors have been turning up unannounced which has left me in distr... Toon meer
We have had Gyunay visit on several occasions now, and he always resolves every single issue perfectly. He is absolutely fantastic! When it comes to troubleshooting, he spots the problem in seconds a... Toon meer
My window mechanism broke, so I contacted Munster Joinery straight away. Aaron, the Customer Care Manager, responded immediately and provided me with the spare parts the very next day. Excellent... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
50 years in business, Munster Joinery is now among the largest manufacturers of energy efficient windows and doors in Europe. Founded in 1973, the company has grown year on year, with the continuous development of new products, materials and processes. With operations in Ireland, Northern Ireland and the United Kingdom, the company has a 960,000sq ft. production facility on an eighty acre site in Ballydesmond with another 360,000 sq ft on a 28 acre site at Wellesbourne in the UK. We serve the Irish, UK and international markets. We use cutting edge technology to offer our customers eco friendly products. We provide the ultimate in thermal efficiency with several products meeting Passive House standards. Our PassiV uPVC, AluClad and Aluminium ranges have been certified as Passive House suitable components by the Passive House Institute in Germany. At Munster Joinery we recognise the increasing importance of waste management and recycling in the joinery industry. We have a dedicated ‘waste management and recycling’ division. As a company we are fully self reliant in dealing with all waste and packaging products and all recyclable materials on site. We have also developed an integrated approach to resource efficiency to ensure the most effective use of natural resources. We are conscious of the need to reduce our carbon footprint and manage our natural resources effectively. Our production facility in Ballydesmond gets much of it’s day to day power needs from 2 wind turbines with an electrical output of 4.2 megawatts and a Biomass steam turbine with an electrical output of 2.8 megawatts. The wind turbines are capable of powering 2,260 homes annually. The installation will easily achieve annual savings of over 9,000 tonnes of carbon emissions showing Munster Joinery’s commitment to protecting our environment.
Contactgegevens
Dene Park, Stratford Rd, Wellesbourne, , CV35 9RY, Warwickshire, Verenigd Koninkrijk
- 01789 473 987
- info@munsterjoinery.co.uk
- www.munsterjoinery.co.uk
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Window Hinge Fixed
Excellent service. Efficiently diagnosed issue, replaced hinges and was nice bloke.
Greg is hansome and amazing...
.....
Seriously; a pleasant experience, he does "everything on the tin" nice and efficient, helpful and responsive.
Greg is a good and helpful guy
Greg is a good and helpful guy, he helps us to repair the windows and door today.
Greg attended to replace a glass and…
Greg attended to replace a glass and hinge, brilliant guy and he’s always out with his ppe, smartly dressed and always has a smile which is good
Proficient
Proficient, professional, quick at his work and a real gent
Very friendly
Very friendly. On time appointment.
Listened to about what needed doing
Greg attending my property and fixed my…
Greg attended my property and fixed my patio door. He was so friendly, very polite and a real pleasure to have in my home.
Highly recommend
Greg has been very helpful and very…
Greg has been very helpful and very professional in approach in checking all the requested doors and fixing it for us.. thanks ,
Yog.
Problem instantly solved
Greg attended and instantly knew what the issue was with our door and it was fixed in seconds.
Good response
Excellent customer service from Aaron, he communicated well and worked efficiently whilst being outwardly friendly
Greg attended and did a great job
Greg attended and did a great job. He was very friendly and efficient. Thank you so much.
We purchased a newbuild and the doors…
We purchased a newbuild and the doors were very stiff to lock, a gentleman visited and adjusted the doors and they now work as expected
Excellent, Professional Window Maintenance Service
Ionut carried out window maintenance for us, and we’re very pleased with the service. He was professional, skilled, and completed the work to a high standard. He also made sure everything was working perfectly and gave helpful advice on our warranties.
We’d happily recommend him to anyone needing quality window maintenance. Thank you!
Absolutely horrendous to deal with!
Absolutely horrendous to deal with!
The quality of the windows is already poor - we had to have so many panes replaced when we moved in as they were scratched. I’ve given up with our patio door - it sticks and has damaged the sill as it’s fitted so poorly.
We then had some leaking skylights. We were (incorrectly) referred to them by our builder - Munster asked nothing about the problem, just demanded £110 for an engineer callout that then took weeks to organise, engineer got here and said it wasn’t them that fitted them so couldn’t help and didn’t actually know what he was supposed to be fixing. I asked for a refund, point blank refused. Even their emails said they had no photos to go on (they didn’t ask for any!)
I went back to our house builder for the refund, who needed an invoice as proof. I must have asked 5,6 times for it - nothing. I also overpaid initially by accident - 2 MONTHS it took for them to refund the overpayment.
Absolutely shocking service. Avoid!
Greg visited our house and he was…
Greg visited our house and he was super-helpful.
Excellent service
Greg came and did some minor repairs on my windows and door, excellent service.
Arrived on time, very friendly and explained everything he was doing and checking I was satisfied with completed work.
Great aftersales care from Greg at Munster...
Greg was professional, informative and friendly. A great asset to Munster Joinery.
He gave me a demo on my windows, which turned out not to be faulty but a fire safety of the windows and even checked and fixed my patio/front door for me. Great aftersales care Munster.
Great service
Great service, went the extra mile to make it perfect. Cheers Johnny
Johny turned up promptly and was…
Johny turned up promptly and was extremely polite. Hopefully he has fixed the problem with my front door! He knew straight away what was the problem. Thank you
Really good service
Really good service and explanation around the problem. The only issue is it takes a while to get a confirmed appointment.
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