mydeposits Reviews 

I spoke with Nic and she was brilliant. She did what I asked her to do, was very professional and cheerful.

At first I was unable to access my deposit as I had changed my email but after just a short 5 minutes talking with Armani, I was able to rectify this and get my deposit back almost instantly into my bank account. Fabulous service!

I phoned with a query about my tenancy deposit- I’m a tenant and was lucky enough to speak with Nic. My goodness she was amazing!! Very knowledgeable, supportive and took time to listen to me without talking over me or judging. She was so helpful when I was feeling very lost and discouraged!
She put so much information into an e mail for me that she guided me through speaking to the other two deposit scheme agencies.
I couldn’t rate this woman higher! I wish everyone I spoke to on the phone was Nic! Thank you very very much

I was heartbroken at their decision today despite having before and after pictures they sided with the Landlord, they are actually help my landlord to steal my money
Stay clear of this people they are not fair in any sense

Nic was very helpful and cheerful. An absolute pleasure to deal with

They are always attentive and helpful. They are reassuring and know what they are doing. Just had the pleasure to speak with Clare-Louise and she was lovely.

Nic was so helpful, she was absolutely fantastic and game me so much information!

Great customer service. They(Sarah)completely understood the situation that I was in,and helped and guide me in the right way.

My call was answered quickly and Nic was just the right balance of being polite, friendly, helpful and efficient. She listened patiently whilst I explained why I was ringing, was eager to help me, checked my e-mail address was correct on her system and sent me a polite e-mail, with attached copy deposit protection invoice, as requested. Thank you, Nic - top class customer service and a credit to mydeposits.co.uk !

Very lovely customer service

Great customer service !!! contact mydeposits now and again for help and each time the operators are so helpful it makes a refreshing change to my day!! they are not only understanding but extremely polite and professional and never put me on hold because they don't know the answer. mydeposit scheme is easy to use once you get the help to show you around.

Thank you for speaking to me. It helped a lot .

The customer service I received was second to none. Benjamin was extremely polite, professional, and knowledgeable. He understood my issue immediately and resolved it quickly. He guided me through the entire process from start to finish, staying on the phone to ensure everything was completed and to confirm that my issue had been fully resolved.

Benjamin was also very personable and is a real credit to the organisation.

I spoke to a lovely lady called Clare-Louise today who extremely helpful and has given me some excellent advice.
thank you so much Clare-Louise 🙂

I called for clearification on steps to follow and Claire-Louise support today was helpful. Explained things they way i understood them better. Happy i did get such assistance from her.

I spoke with Nic today regarding a deposit which is held by my estate agent. My agent had given me totally inaccurate information and Nic was able to guide me through my next steps to resolve my problem. Nic was extremely knowledgeable and helpful and it was a pleasure dealing with her, she is a credit to her company.
Regards
Kevin Tunley

Great service. They answered all of my questions quickly and clearly, and were very helpful throughout the process. I really appreciated their fast response and professional support

Very helpful, resolved the issue immediately.

I found the advisor supportive, friendly and helpful. My questions were answered and I was left reassured that a dispute had not been raised.

My deposits are always generous with advice; today, Clare-Louise was very knowledgeable and professional in helping with my inquiry.