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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I see lots of health news from reliable and unreliable sources. The descriptions I received from myDNA (morning person vs night owl) didn't fit me, and I found little evidence to justify the advice th... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolute waste of money. The results are very vague and completely contradictory. For example, I have a gene that means I’m likely to be overweight, while also being likely to have a low body mass i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Three stars is the best I can do because of a huge problem for me...lack of any consolidated information about the effects of my specific genes. Initially getting the list of my specific variations is... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolute rubbish. Data was so irrelevant to me. Not just one or two areas, but most areas were not correct. "meal plans" don't take into account any food alergies or intolerances. In fact, it told m... Toon meer

Bedrijfsgegevens

  1. Gezondheid en medisch

Geschreven door het bedrijf

One size doesn’t fit all. Get the results you want with a personalised, DNA-powered approach.


Contactgegevens

1,8

Slecht

TrustScore 2 uit 5

163 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

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1,8

Alle reviews

(163)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Informative

Informative
Well shown
Range of choices

Hope you will add Arabic language
Hope you will add a PayPal payment as a choice to pay.

1 juli 2022
Beoordeeld met 5 van de 5 sterren

Easy and Useful

The process of sending the samples and getting the results was amazingly easy. All the information about the DNA is very interesting but what has been very useful too was all the practical advices you get from it, like the diet or training proposals.

18 augustus 2022
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Antwoord van myDNA

Hi Albert, thank you very much for your 5-star review!!!
We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@mydna.life!

Beoordeeld met 1 van de 5 sterren

Cannot print out

I found it very annoying that I was not allowed to print out the recommendations so I would be able to reference it when thinking about my meal planning. In the end I took screen shots of the recommendations scrolling through them bit by bit.

12 oktober 2022
Beoordeeld met 3 van de 5 sterren

It only really works on a phone and the…

It only really works on a phone and the app does not exist for my iPhone so glad the first 30 days was free since in the end it did not have much value. Should have a way for it to work on a computer.

12 oktober 2022
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Antwoord van myDNA

Hi Jeff, thank you for your leaving a review! We are sorry to hear about the issue you have with downloading the app. Can you please reach out to our Customer Support team on support@mydna.life? We will try our best to help you resolve this issue, and see if there are any other options available. We look forward to hearing from you!

Beoordeeld met 2 van de 5 sterren

Unreliable advice

I see lots of health news from reliable and unreliable sources. The descriptions I received from myDNA (morning person vs night owl) didn't fit me, and I found little evidence to justify the advice that I couldn't verify, such as consuming more olive oil to lose weight. So I learned after a while to just delete the emails.

11 oktober 2022
Beoordeeld met 5 van de 5 sterren

Fabulous insight!

Fabulous insight!

Great to get a better understanding of how my body really works. I didn't pay to get personalised menus, etc, however still found value in the information provided.

1 september 2022
Beoordeeld met 3 van de 5 sterren

Great concept

My Doctor recommended that I get this test done to see my response to certain medications. I used my local pharmacy to order the kit and recieve the results. Unfortunately the Pharmacist was not familiar with the process and did not realise that my medication results would be forwarded to them subsequently the results were sitting with them for a few days. Unfortunately no one at the Pharmacy knew what the email was that they had received and what to do with the information. Once this was sorted I collected the information but I had no idea what this information was about and the Pharmacist did not explain anything (she was unsure about what to do).
My doctor had a look but didn't really expand on how to interpret the results other than what he was specifically looking for. Great having this info but unless you can have an understanding it's really of no use. I'm still to find someone to interpret the info for me. I sort of slightly suspected that my Doctor may not have really understood the report. I had so many questions to ask that are still unanswered. Again not sure where to go to ask the questions or understand the results. The dietry information is very interesting and I have been applying some of the recommendations. But, is there any way of having a printed copy. I would like to work with my physiologist and dietican and would like to give them a copy of the results. As for dietary suggestions unfortunately the recipes recommended are limited. I am vegan and I was getting suggestions recommended for vegetarians and some even had meat in them. So I would not use this service. It's a bit too generic for me unfortunately. Same for the suggested work outs. Therefore, subscribing to the App would not work for me. Overall the information was interesting but a bit more explanation regarding medications et cetera would be great. I know this is a very new process and I think in the future it could really be helpful medically and from a health perspective.

Thank you for your response I will get in touch as I would like to use the information. Hopefully you will be able to find my account as I receive regular emails and also the email to inviting a review.

9 oktober 2022
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Antwoord van myDNA

Hi there!

Thank you for writing a review. Sorry to hear about your experience so far!
We pride ourselves on our testing and the high quality standards we maintain. We would like to make things right.

Unfortunately, we are unable to find you in our system. Please kindly reach out to support@mydna.life, and we will try our best to help you!

Beoordeeld met 5 van de 5 sterren

I have learned about my health

I have learned about my health and fitness. It was very important and useful for me. I recommend this test.

21 september 2022
Review zonder uitnodiging
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Antwoord van myDNA

Thank you very much for your 5-star review! We are pleased that you enjoyed the app. If there is anything we can do for you, just let us know at support@mydna.life!

Beoordeeld met 1 van de 5 sterren

I’m really unhappy with my purchase

I’m really unhappy with my purchase.
I ordered my DNA pack on the 27th July - it’s the 2nd September…
8-12 business days absolutely not
I also tried to cancel my subscription but because I tried to cancel it on the day it renewed they could not refund me my money back. I’m actually shocked.
I know I left it a little bit late but I thought it would cancel my free trial.

Overall I wish I didn’t bother. I’m sure they will try and reply to say they’ve dealt with my query by refunding a partial amount of my order but that really is not good enough, I cannot afford a full year’s subscription.

2 september 2022
Review zonder uitnodiging
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Antwoord van myDNA

Hi Jasmine, thank you for leaving a feedback. Apologies to hear about your experience. Our subscription is charged on a monthly basis, so you would not be charged a yearly fee. Can you please email us on support@mydna.life with your full name and details? We will look into this for you and try our best to help you. Thank you!

Beoordeeld met 5 van de 5 sterren

its very interesting

its very interesting to start why my body puts weight on easy and i have endurance a bit of a turtle slow steady and just keep on plodding along for a long time.

11 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

myDNA is informative and provides a lot…

myDNA is informative and provides a lot of useful information for my health, diet and exercise program. On my second week and working great.

6 augustus 2022
Review zonder uitnodiging
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Antwoord van myDNA

Thank you so much for your feedback. We are thrilled to hear about your positive experience! If there is anything we can do for you, just let us know at support@mydna.life!

Beoordeeld met 5 van de 5 sterren

I love it

I love it. It’s a excellent tool to improve my health. I would like recommend to all

11 juli 2022
Review zonder uitnodiging
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Antwoord van myDNA

Hi Ricardo, thank you for your review. We are pleased that you found the test useful and informative. If there is anything we can do for you, just let us know at support@mydna.life!

Beoordeeld met 5 van de 5 sterren

The best international DNA tes

5 juni 2022
Review zonder uitnodiging
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Antwoord van myDNA

Hi Faisal, thank you so much for sharing a great feedback. We appreciate the time you took to leave us with a positive review. If there is anything else we can do for you, please let us know!

Beoordeeld met 5 van de 5 sterren

Life enhancing

MyDNA is life enhancing! BIG thanks and gratitude for not only the fantastic tests but also the incredible expert information and insights, as well as, the excellence of the service in its totality. I am very impressed to see how it has developed over the past few years - oh and the interface is marvellous as is the mobile user experience!

4 juni 2022
Review zonder uitnodiging
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Antwoord van myDNA

Hi Nadja, thank you so much for your kind words, your feedback means the world to us. We've been working hard on improving the user experience of the app, so we are happy to know that's what happened for you. If there is anything else we can do for you, please let us know!

Beoordeeld met 5 van de 5 sterren

Easy to do the test

Easy to do the test, insightful results that really spoke to me and help understand why I do what I do( like I don't like coffee- even the smell of it. I found out I slowly metabolize it and it is not helpful for my sleep esp if drunk later in the day). Another great insight explained why I like endurance exercise over short sharp burst exercise.
I would love the analysis process to be quicker though to keep the excitement and motivation up in the initial phase rather than waiting for the results to come back weeks later.
Thankyou

27 mei 2022
Review zonder uitnodiging
Logo myDNA

Antwoord van myDNA

Hi Michelle, thank you very much for your 5-star review! We really appreciate you taking the time out to share your experience with us. :)

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