Would be nice to have the ability to drop packages at pick-up lockers instead of courier deliveries. Also the input of address feature did not allow me to input my full address (building, floor and ap... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The experience was not so good in the app, we had an hour of free delivery over 150 lei, but it didn’t work from the first try, I had to refresh and to re-add items in my cart multiple times
Bedrijf heeft geantwoord
The ordering process was easy and simple. I have just placed my order and I’m looking forward to receiving the products.
The site is really easy to use and i love the fact it knew to use different discount codes automatically I havent used the products yet, but i enjoyed the shopping experience so far
Bedrijf heeft geantwoord
Bedrijfsgegevens
Contactgegevens
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, Verenigd Koninkrijk
- www.myprotein.ro
4,1
Goed
1K reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Nu mi a placut cat am asteptat la…
Nu mi a placut cat am asteptat la ultima comanda, iar la comenzile pe care le-am avut nu am primit lingurita grdata in interiorul recipientelor
29 juli 2026
Antwoord van Myprotein
Bună ziua,
Vă mulțumim că v-ați acordat timp pentru a ne lăsa o recenzie. Apreciem foarte mult feedbackul dumneavoastră.
Comentariile dumneavoastră sunt extrem de valoroase pentru noi și ne ajută să ne îmbunătățim și să oferim clienților noștri cea mai bună experiență de cumpărături posibilă. Vă mulțumim că ne-ați împărtășit experiența dumneavoastră.
Dacă aveți întrebări sau dacă vă putem ajuta cu ceva, nu ezitați să ne contactați prin intermediul contului dumneavoastră. Vom fi bucuroși să vă ajutăm.
Vă mulțumim încă o dată pentru sprijin și sperăm să vă servim din nou în curând.
Cu stimă,
Natalia
all good in the hood
29 juli 2026
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you took the time to share your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist you.
Thank you once again for your support. We look forward to serving you again soon.
Best regards,
Natalia
Being able to stack discounts :)
25 juli 2026
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you took the time to share your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist you.
Thank you once again for your support. We look forward to serving you again soon.
Best regards,
Natalia
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you took the time to share your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist you.
Thank you once again for your support. We look forward to serving you again soon.
Best regards,
Natalia
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave us a review. We truly appreciate your feedback.
Your comments are invaluable in helping us improve and provide the best possible shopping experience for our customers. We're grateful that you took the time to share your experience with us.
If you have any questions or if there's anything we can do to help, please don't hesitate to contact us through your account. We'll be more than happy to assist you.
Thank you once again for your support. We look forward to serving you again soon.
Best regards,
Natalia
Easy to find quality products
Easy to find products, easy process and clear communication. Top product, the cleanest I found so far.
23 juli 2026
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Antwoord van Myprotein
Bună ziua,
Vă mulțumim că v-ați făcut timp să ne lăsați o recenzie. Apreciem foarte mult comentariile și feedbackul dumneavoastră.
Ne străduim în permanență să ne îmbunătățim serviciile și să vă oferim o experiență de cumpărături cât mai bună, iar acest lucru nu ar fi posibil fără feedbackul dumneavoastră valoros.
Vă rugăm să nu ezitați să ne contactați dacă aveți întrebări sau nelămuriri suplimentare. Vom fi bucuroși să vă ajutăm.
Cu stimă,
Natalia
Everything was perfect!
17 juli 2026
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Antwoord van Myprotein
Bună ziua,
Vă mulțumim că v-ați făcut timp să ne lăsați o recenzie. Apreciem foarte mult comentariile și feedbackul dumneavoastră.
Ne străduim în permanență să ne îmbunătățim serviciile și să vă oferim o experiență de cumpărături cât mai plăcută, iar acest lucru nu ar fi posibil fără feedbackul dumneavoastră valoros.
Vă rugăm să nu ezitați să ne contactați dacă aveți întrebări sau nelămuriri suplimentare. Vom fi bucuroși să vă ajutăm.
Cu stimă,
Natalia
Antwoord van Myprotein
Vă mulțumim că ați lăsat o recenzie!
Feedbackul dumneavoastră ne ajută să ne menținem și să ne îmbunătățim serviciile, iar echipa noastră se va bucura foarte mult să citească aprecierea dumneavoastră.
Dacă aveți întrebări sau aveți nevoie de ajutor, nu ezitați să ne contactați. Vom fi bucuroși să vă ajutăm.
Vă dorim o zi minunată!
Cu stimă,
Natalia
Antwoord van Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
De ajutor ar fi sa putem platii si…
De ajutor ar fi sa putem platii si ramburs! Pentru asta am dat 1 stea! Mie una îmi e greu sa am bani pe card!
15 juli 2026
Antwoord van Myprotein
Bună ziua,
Îmi pare rău să aflu că această situație v-a cauzat frustrare.
Mă bucur că pot rezolva această problemă pentru dumneavoastră.
Vă rugăm să ne furnizați numărul comenzii sau să ne contactați prin intermediul contului dumneavoastră, iar noi vom putea rezolva această problemă imediat.
Cu respect,
Echipa responsabilă de comentarii
Buggy application
15 juli 2026
Antwoord van Myprotein
Hi,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the website. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
Produse la care ma intorc mereu
O reducere neasteptata m-a ajutat sa i-au mai multe produse nu doar ce terminasem. Aleg mereu suplimente myprotein pentru calitatea si gustul lor 👌🏼
15 juli 2026
Antwoord van Myprotein
Vă mulțumim că ați lăsat o recenzie!
Feedbackul dumneavoastră ne ajută să ne menținem și să ne îmbunătățim serviciile, iar echipa noastră se va bucura foarte mult să citească aprecierea dumneavoastră.
Dacă aveți întrebări sau aveți nevoie de ajutor, nu ezitați să ne contactați. Vom fi bucuroși să vă ajutăm.
Vă dorim o zi minunată!
Cu stimă,
Natalia
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
bad efficiency
Customer Service is not properly efficient, email is not available to talk on. Only chat bots that does not understand the issue. Also the refund is not given at the time mentioned on the page. And for us to do a refund it is very hard because the customer service is not the same person to speak to, you have to repetively tell the issue to each of the customer service representative. On the myprotein page it is mentioned that the refund is given in 3-5 business days, i returned 2 items, i paid the return fee by my own, even tho the size did not fit, return was given on 7th `july, no feedback on email, 14th july customer service said that the money will be back to me in 16 days, then i told her that on the website it is written 3-5 business days, and was solved.
Company is too low on efficency.
low communication
BAD BAD CUSTOMER SERVICE.
14 juli 2026
Review zonder uitnodiging
Antwoord van Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trust pilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Antwoord van Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Nagy választék, sok akció
Hatalmas a választék és könnyen átlátható az applikáció! Hamar megtalálja az ember amit keres! Örülök hogy rátaláltam a cégre
10 juli 2026
Antwoord van Myprotein
Köszönjük, hogy értékelést írt!
Visszajelzése nagy segítséget jelent számunkra szolgáltatásaink fenntartásában és folyamatos fejlesztésében, és csapatunk örömmel fogja olvasni kedves szavait.
Ha bármilyen kérdése van, vagy segítségre van szüksége, kérjük, ne habozzon kapcsolatba lépni velünk. Örömmel állunk rendelkezésére.
Vigyázzon magára, és legyen szép napja!
Üdvözlettel,
Natalia
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