Harry the driving instructor I have now is great. He has been persistent with me getting me to get on with it. Which I needed as I have adhd and am dyslexic . After doing some hours with him... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Terrible service/communication. They did not pass on important information a number of times. Even the instructor had no idea that the course had been booked which resulted in everything being postpon... Toon meer
Bedrijf heeft geantwoord
Muhammed Arshad was a brilliant instructor, so calm and patient and explained everything super clearly. He was always amazing with helping with yes routes and navigating new places as well! Highly rec... Toon meer
Bedrijf heeft geantwoord
Having called National intensive quite a few times to resolve an issue it was finally nice to eventually get a member of staff, Emma who has finally managed to resolve our issues. Its sad that it has... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are amongst one of the largest established providers of intensive driving courses in the UK, We have a hardworking and dedicated team, who arrange the administration while the instructor and yourself have the time to prepare properly for your driving test. You can book anything from 5 - 45 hours with us and include tests if required + other optional training services such as theory training and pass plus scheme.
Our Aim
Geschreven door het bedrijf
- We are committed to delivering fast-track Intensive Driving Courses for all learner driver experience / abilty. Offering courses in England, Scotland & Wales with home pick up.
100% Refund Guarantee
Book with confidence
If we fail to allocate a driving instructor within 45 days of making the booking you would be entitled to a refund.
Contactgegevens
Cheadle Place, Stockport Road, Cheadle Point, Cheadle, SK8 2JX , Manchester, Verenigd Koninkrijk
- 0161 204 3790
- office@nationalintensive.com
- www.nationalintensive.com
£5 Per Hour Off Any Intensive Course
4,3
Uitstekend
8K reviews
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Yad was very helpful and gave clear…
Yad was very helpful and gave clear advice and made the options that were available clear so I could take this information away
30 juli 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hello Adam,
Thank you for your feedback. We will pass this on to Yad for you.
Regards
National Intensive
Poor
Overpriced. Over £1000 to national intensive to just organise a course.
Instructor wasn’t brilliant, didn’t speak great english, and got agressive and angry if I made a serious fault in mock tests. Was not always patient.
However, he did have a good car for me to drive and gave me lots of mock tests.
I did pass first time, but I did already have a high level of driving ability before my course.
28 juli 2026
Antwoord van National Intensive
Thank you for taking the time to leave your feedback. We're pleased to hear that you passed your driving test first time and that you found the vehicle suitable, as well as recognising the number of mock tests your instructor provided.
We do, however, feel that some of the comments in your review do not reflect the service provided. Our course prices are clearly displayed before booking, allowing every customer to make an informed decision before committing to a course.
The instructor you refer to has successfully delivered many intensive courses and has consistently received positive feedback from previous students. We have never received complaints of the nature you've described, which suggests there may have been some misunderstanding regarding his instruction or communication. Safety-related feedback during mock tests is an important part of preparing learners for the real driving test, and instructors will always address serious faults to help improve driving standards.
It's also worth noting that your instructor conducted several mock tests with you, which require a significant amount of additional time and preparation. Many instructors would not continue to provide repeated mock tests if they felt a pupil was not yet at the standard required to pass a driving test. The fact that you passed first time demonstrates that this preparation was effective.
While we're sorry that parts of your experience did not meet your expectations, we appreciate your feedback and wish you many years of safe and enjoyable driving.
Regards
NI Team
Would definitely recommend
The booking process was very simple and easy to use. My instructor, Patrick, was great, very knowledgeable and supportive - overall very happy with the full process
29 juli 2026
Antwoord van National Intensive
Hello
Thank you for your feedback, we really appreciate it. We are happy to hear that your experience with our instructor was positive.
Regards,
National Intensive.
Do not book with them
Do not book with them. They only sell lies. What we paid for is not is as promised.
8 mei 2026
Review zonder uitnodiging
Antwoord van National Intensive
We're sorry you're disappointed with your experience. However, we respectfully disagree with your comments.
Everything provided was in accordance with our Terms & Conditions, which were available before your booking and form part of the agreement. The issue here is not that the Terms & Conditions were breached, but rather your misunderstanding or misinterpretation of them.
We always aim to be transparent about what is included in our services and are disappointed that you feel differently. We remain committed to providing accurate information and delivering our services in line with the agreed booking terms.
Regards
NI Team
Driving Instructor Nitesh B. (Slough) 5 Stars
Nitesh is an excellent instructor for anyone in the Slough/Uxbridge areas. Highly recommended from someone who has recently passed their Practical test as a slow learner, and quite a nervous disposition. Nitesh is not only extremely patient and understanding of different approaches to teaching but is also always more than happy to tailor lessons and pacing to the student, while ensuring consistent progress. I have previously had other instructors and can absolutely say Nitesh is among the absolute best of them. 5 stars, 10/10
27 juli 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hello Alarik,
Thank you for your great feedback.
Congratulations on passing your test.
Regards
National intensive
Yad was really helpful to my initial…
Yad was really helpful to my initial enquiry, he explained everything clearly and positively. I will be looking forward to booking a course for my work colleague from Nigeria for a refresher, ten acclimation lessons and theory and test in the coming weeks.
28 juli 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Never give up
Despite it taking four times to pass my practical driving test, my driving instructor, Nadeem, fully supported, encouraged me and gave me the confidence to keep going even when I felt giving up.
27 juli 2026
Antwoord van National Intensive
Hello
Many thanks for your feedback. Congratulations on passing your test, we wish you many years of happy and safe driving. We are glad you are happy with your experience.
Regards,
National Intensive.
Amazing
The company was very easy to use, got my instructor Naheed and he is lovely, so helpful and helped me get to where I need to be to pass my driving test 1st time. I’m happy I went with national intensive as I didn’t have to anything at all, they book the test and all you have to do is arrange dates.
24 juli 2026
Antwoord van National Intensive
Hello
Many thanks for your review, much appreciated.
We always aim to offer the best service possible and we are glad to hear you are happy with your experience with us.
Regards,
National Intensive.
Clifford is a fantastic instructor
Clifford is a fantastic instructor. Managed to keep me calm even when I was panicking.
24 juli 2026
Antwoord van National Intensive
Hello
Many thanks for your feedback, we really appreciate this. We are glad you are satisfied with your experience with our instructor.
Regards,
National Intensive.
Unacceptable delays, constant stalling tactics, and still no refund after 17 emails
I booked a driving course with National Intensive and cancelled on the exact same day, well within my 14-day statutory cooling-off period under the Consumer Contracts Regulations 2013. No instructor had been assigned and no test had been booked, meaning zero costs were incurred by the company.
Despite a clear, lawful cancellation, getting my £350 deposit back has been an absolute nightmare. Instead of honouring the cancellation immediately, National Intensive engaged in continuous stalling tactics across 17 back-and-forth emails. They repeatedly attempted to offer partial "goodwill gestures" and made excuses about internal procedures to retain my funds.
When they finally agreed in writing to issue the full £350 refund, they stated their in-house processing takes five working days. That deadline has now passed, yet no money has arrived and no Acquirer Reference Number (ARN) has been provided to prove the transaction was ever initiated.
This company makes it as difficult as possible to claim what you are legally owed once you request a refund. I am now forced to pursue a formal chargeback through my bank. Save yourself the stress and avoid booking with them.
24 juli 2026
Review zonder uitnodiging
Antwoord van National Intensive
We're sorry that you feel disappointed with your experience, but we do feel this review does not accurately reflect what has taken place.
Following your cancellation request, we have maintained regular communication with you throughout and have never refused your refund. As part of our customer service process, we offered a goodwill option to retain your booking if that was something you wished to consider. This was entirely optional and was not a refusal to process your cancellation.
We also explained on several occasions that refunds are subject to our standard in-house processing times as it would be for all businesses,before being transmitted via the payment provider. We confirmed that your refund would be processed today, as advised. Once the refund has been submitted, the timescale for the funds to appear in your account is determined by your card issuer or payment provider and is unfortunately outside of our control.
With regard to your request for an Acquirer Reference Number (ARN), this is not something we have access to or can generate ourselves. An ARN is only available once the refund has been processed through the payment network and is made available by the payment provider or acquiring bank. Until the transaction has been completed within the banking system, your provider wil be unable to provide this reference until then .
We appreciate that waiting for a refund can be frustrating, but we believe our communication has been clear and consistent throughout. We remain committed to resolving this matter and are happy to continue assisting you directly should you have any further questions.
Regards
NI Team
Comprehensive process
Easy booking, amazing instructor and good communication throughout
24 juli 2026
Antwoord van National Intensive
Thank you for your wonderful review! We're so pleased to hear you found the process comprehensive, the booking easy, and that you had such a positive experience with your instructor. It's also great to know our communication throughout met your expectations. We really appreciate your feedback and look forward to welcoming you again in the future!
regards
NI Team
Yad was really informative and helpful…
Yad was really informative and helpful :-)
23 juli 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Shazia was so amazing
Shazia was so amazing, so helpful and patient with me. A genuinely lovely person who is so good at her job. I would recommended shazia to other people wanting to learn to drive.
23 juli 2026
Antwoord van National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Great assistance from Yad on the…
Great assistance from Yad on the helpline.
22 juli 2026
Review zonder uitnodiging
Antwoord van National Intensive
Thank you for your kind feedback! We're delighted to hear that Yad provided you with great assistance on the helpline. We'll be sure to pass your comments along—they'll really appreciate your recognition.
Regards
NI Team
Absolute joke of a company
Absolute joke of a company. Despite the lack of comms and unable to get hold of people to speak with, my daughter turned up for test today and the instructors car had no MOT, so couldn’t sit test.
21 juli 2026
Review zonder uitnodiging
Antwoord van National Intensive
We're very sorry to hear about your daughter's experience and apologise for the disappointment and inconvenience this has caused.
Unfortunately, we're unable to identify your booking from this review alone. If you could provide your course ID or the email address used to make the booking, we'll be able to locate your file and investigate further.
Please contact our office as soon as possible. We will liaise directly with the ADI regarding the situation, as it is the instructor's responsibility to ensure their vehicle meets all legal requirements, including having a valid MOT.
We are confident that the ADI will do everything they can to have the test rebooked at their own expense. Please get in touch with our office so we can assist you in resolving this as quickly as possible.
Regards
NI Team
I spoke to Yad
I spoke to Yad, today and he was very knowledgeable on the UK driving system and how to go forward and book a driving test. He gave me all the information that I needed to help my daughter on her way to passing her driving test next year. Totally recommend Yad as he seems a very knowledgeable and professional person.
21 juli 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hi there,
We really appreciate your feedback; please don't hesitate to reach out should you have any queries or concerns.
Kind regards,
National Intensive.
Fantastic service
Fantastic service. Easy to contact if you are in doubt about anything. Highly recommendedb
20 juli 2026
Antwoord van National Intensive
Hello Eileen,
Many thanks for your great feedback, much appreciated.
Regards,
National Intensive
Thank you James!
I had a brief issue getting into contact with my driving instructor, however James from National Intensive helped get me into contact and also assured me other arrangements could be made in time before my test if the worse came to worse and I couldnt reach my instructor which massively helped.
Thank you James , Appreciate the Help!
17 juli 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hello Danny,
Many thanks for your feedback, much appreciated. We will pass this on to James for you.
Regards,
National Intensive
Half way
Very easy to understand the instructor and very helpful
20 juli 2026
Review zonder uitnodiging
Antwoord van National Intensive
Hello Tom.
We really appreciate your feedback.
Kind regards,
National Intensive.
Amazing instructor
Amazing instructor, understanding, patient and really nice person.
I would definitely recommend it.
Easy booking process.
Instructor Alan
18 juli 2026
Antwoord van National Intensive
Hello Catarina,
We really appreciate your feedback.
Kind regards,
National Intensive.
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