New Homes Mortgage Helpline Reviews 

5.483
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’m really happy with the service I received from NHMH. I was kept up to date throughout the whole process and always felt reassured. Carly and Zoe were absolutely lovely and so helpful, and nothing w... Toon meer

Beoordeeld met 5 van de 5 sterren

Emma Vince was excellent from start to finish, really helpful and friendly, answered every question we had with no issues and got our offer issued efficently and smoothly, what more could you want! Wh... Toon meer

Beoordeeld met 5 van de 5 sterren

We’ve had such a great experience with New Homes Mortgage Group! They’ve been really quick with updates and always make sure to chase the relevant people whenever needed. It’s been so helpful havi... Toon meer

Beoordeeld met 5 van de 5 sterren

They were excellent in they went through every stage and made sure we were doing it right and were extremely good Amrit and michela were Brilliant and very help definitely recommend this company and... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

You can stay in touch with the latest news and what's happening at The New Homes Group and in the housebuilding industry by following us on Twitter.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(5.483)

205 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Great help with our new home mortgage.

So far, Josh and Tyler have been a great help in getting us to this stage of our mortgage application. They’ve both been friendly, professional, and have taken the time to explain everything clearly, making what can be a stressful process much easier.
I did speak to another advisor during the process, but unfortunately I didn’t catch her name and didn’t receive the information I’d asked for. However, my experience with Josh and Tyler has more than made up for that.
If you’re lucky enough to deal with Josh or Tyler, you’ll be in very capable hands. Thank you both for all your help so far—we really appreciate it.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

AAAAAA********* AMAZING

Absolutely fantastic service from GEORGE, from the start of the application to the end was amazing.

i would recommend NHMH to everybody and anybody.

George you have made my families dream come true!!

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Mortgage Experience from Start to Finish

We had an excellent experience with New Homes Mortgage Helpline, especially working with Declan throughout our mortgage application process.

Declan was incredibly supportive, professional, and responsive from start to finish. He kept us updated at every stage, explained everything clearly, and was always available to answer our questions. Buying a home can be stressful, but Declan made the whole process much smoother and gave us confidence every step of the way.

We are very grateful for his help in securing our mortgage offer and would highly recommend New Homes Mortgage Helpline to anyone looking for expert mortgage advice and outstanding customer service.

25 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As a first time buyer

As a first time buyer, going through this process can be very stressful and intimidating. I started my house buying process and from the word go, Naamah from New Home Mortgage was fantastic. I couldn’t have asked for a more portage advisor. She was so patient, answered all my questions, gave the best advice from her professional point of view and reassured me every step of the way. I would sometimes email her anxiously and she would reassure me by calling me or organising a team’s call.
It is very rare you meet someone who loves their role wholeheartedly , someone so passionate and caring. I am so grateful to have gone through this house building process with Naamah by my side.

If you need any help I would recommend her anytime. She’s just great. I would 100% recommend her

Thanks again
Tatenda

30 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Support from start to finish

We felt really supported by Megan Dean throughout the process and were reassured by regular updates both on the phone and via email, and even post mortgage offer. The service is great for first time buyers especially, NHMH provide step-by-step guides to support you through the whole process of buying a home. The only thing we would advise is to do research on life insurance etc and not feel pressured into doing it through your mortgage advisor.

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, they kept me informed throughout the whole process. Very good customer service would recommend to everyone. Thanks Michaela and Aaron.

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Our mortgage advisor said that he…

Our mortgage advisor said that he didn’t see a problem with obtaining a mortgage. So we proceeded with the application. Then the lender rejected the application as the house we were buying could only be sold to someone with local connections to the area. The mortgage advisor did not show any due diligence in the whole process and we are really unhappy. We paid 399 for a life time advisor but as soon as the mortgage did not get accepted it was impossible to gain contact with advisor.
Very unhappy with the service I have received after being told it would be straight forward.

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We have excellent experience with New…

We have excellent experience with New Home Mortgage. Kieron Martin Michaela Withers have been brilliant throughout the process and made the whole process stress free. We would high highly recommend who is looking a smooth mortgage process

21 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Supportive and helpful

As a first time buyer all was new to me and my partner. Thaks to Lewis and Megan we get through very smoothly and without any problems. Always ready to help, answers all questions and very supportive. Really appreciate approach and understanding.

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Smooth experience with NHMH

I had a smooth experience with NHMH, the advisors were professional and always available to answer any question I had.
I want to say a big thank you to Naamah & Megan for guiding me through this process.

18 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Supported every step of the way by Marina

Marina Leonard took over as my mortgage progressor once the initial stage was complete, and I couldn't have felt more supported and looked after. She kept me up to speed at every step of the process, and when a couple of hiccups arose with the mortgage provider, she did whatever was necessary to iron them out — chasing the provider and keeping me fully in the loop throughout. She was always cheery and encouraging, while fully managing my expectations and never promising more than she could deliver. Hopefully I won't need a mortgage again, but if I did, I'd definitely come back to NHM and ask for Marina by name.

16 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mortgage experience

Michaela Withers and the entire team provided an outstanding service throughout our mortgage application. We received regular updates every few days, which kept us fully informed and reassured at each stage of the process. The whole experience was seamless and handled with professionalism from start to finish. We were extremely pleased with the service and would highly recommend the team.

15 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mortgage appointment Monday

Mortgage appointment Monday, mortgage offer out Friday, turning this plot around to move in, within 3 weeks working along side PLS solicitors, couldn’t ask for more from them both, great service

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

FTB mortgage

Excellent service for all my needs as a first time buyer. The help I received from Phillipa and Michalela was exceptional from start to finish. I would highly recommend New Homes mortgages.

11 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This was my first time buying a home…

This was my first time buying a home and I was expecting it to be an extremely stressful time. However, NHMH were genuinely fantastic and extremely helpful. All my enquiries were answered in a timely manner and all staff genuinely wanted to help and did everything they possibly could to do so! I specifically worked with Lindsay, Emma and Karen and they were all brilliant. Will definitely be using them again when it comes to remortgaging. Thank you!

10 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Experience from Start to Finish

This was our first time using New Homes Mortgage Helpline, and we were initially unsure what to expect. However, the service we received was excellent throughout the entire process.

A special thank you to Emma, Jasmina and Amrit for their professionalism, patience and regular updates. Their communication and support gave us great peace of mind and ensured we always knew the progress of our application.

The whole experience was smooth and stress-free, and we would highly recommend New Homes Mortgage Helpline to anyone purchasing a new build home.

Thank you again for all your help!

2 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As first time buyers we can definitely…

As first time buyers we can definitely recommend New Homes to anyone, very professional and happy to explain everything for people who haven’t experienced this before. In particular Michaela and our advisor Lucas were amazing, keeping us regularly updated throughout the process.

29 mei 2026
Review zonder uitnodiging

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