Natasha Wells at Egham branch was dealing with my van issue, she smoothly organised my hire van engine oil top up, and the same time she checked if anything else was needed to be done, and luckily sh... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBeta Way Thorpe Industrial Estate, Crabtree Road, TW20 8RE Egham, Surrey, GB
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Lees wat reviewers zeggen
Natasha Wells at the desk Was welcoming , perlite,friend helpful did’nt have to wait to long to be seen too.
Bedrijf heeft geantwoord
Excellent branch at Egham, Always clean and tidy, I delt with Natasha Wells she is always welcoming and helpfully with everyone who arrives, plus there's a decent hot drinks machine, food vending... Toon meer
Bedrijf heeft geantwoord
Have been to north gate egham a couple times and have always been looked after by Natasha .Nice friendly person who is helpful and offers coffee and drinks and also to add a great thumbs up to the tec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Geschreven door het bedrijf
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contactgegevens
Beta Way Thorpe Industrial Estate, Crabtree Road, TW20 8RE, Egham, Surrey, Verenigd Koninkrijk
- 01784 438899
4,7
Uitstekend
112 reviews
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never answer the phone
never answer the phone , promised to drop a car of between 12 / 4 today and it has not turned up and no answer from the phone line , would any one use this company after this honest review , even direct line can not contact them !
13 augustus 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi, we completely understand your disappointment and the frustrations you've experienced with the service provided on this occasion.
We would really appreciate the opportunity to look into this matter further and work towards a more positive resolution for you. It is never our intention to leave a customer feeling this way, and we take feedback like yours very seriously.
If possible, please contact us at customer.services@northgate.co.uk or on 03330 431095 (Option 4, then Option 2). We would welcome the chance to discuss your experience in more detail.
We hope to hear from you soon.
Take care,
Emma
Good service.
Natasha Wells at the desk Was welcoming , perlite,friend helpful did’nt have to wait to long to be seen too.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Thank you for your review, Brian!
We're delighted to hear that Natasha provided such a welcoming, polite, friendly, and helpful experience during your visit. 👏
It's great to know that you didn't have to wait long to be seen and that Natasha helped make the process smooth and efficient. Providing excellent customer service is something we pride ourselves on, and we're pleased she made such a positive impression. ✨
Thank you for taking the time to share your feedback and for choosing Northgate. We'll be sure to pass your kind comments on to Natasha.
Take care,
Emma
I had a great experience at the Egham…
I had a great experience at the Egham natasha wells was very helpful she manged to get get my van sorted even though we didnt have an appointment
27 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Daniel, thank you for your wonderful review!
We're delighted to hear you had a great experience at our Egham branch. It's fantastic to know that Natasha was able to help and get your van sorted, even without an appointment. We'll be sure to pass on your kind words to her.
We really appreciate your feedback and look forward to helping you again in the future!
Take care,
Imogen
Friendly front desk
Front desk very helpful and friendly. Natasha booked me in quickly with no issues
24 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Thomas, thank you for taking the time to leave us a review.
We're so pleased to hear that you had a positive experience and that Natasha was able to get you booked in quickly and efficiently.
We'll be sure to pass your kind comments on to Natasha and the rest of the team—they'll really appreciate your feedback.
Thank you for choosing us, and we look forward to welcoming you again in the future.
Take care,
Imogen
I had fantastic and positive experience…
I had fantastic and positive experience with Northgate. I was supported by Natasha who was lovely and professional!
23 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Naveed, thank you for your fantastic 5-star review!
We're thrilled to hear you had such a positive experience with Northgate. It's especially wonderful to know that Natasha provided such professional and friendly support throughout.
We'll be sure to pass your kind comments on to her, she'll be delighted to hear that she made such a positive impact on your experience. 👏✨
Thank you for taking the time to share your feedback. We really appreciate it and look forward to helping you again in the future! 🚐
Take care,
Emma
Found the telematics fault quickly
Found the telematics fault quickly, fixed it super fast and I was back on my way. Explained it all to me and were very courteous
21 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Thank you for your brilliant 5-star review, Rhiannon!
We're thrilled to hear that our team was able to quickly diagnose the telematics fault and get it fixed so efficiently, helping you get back on the road in no time! 🚐💨
It's fantastic to know that the issue was clearly explained and that you found the team courteous and professional throughout. Providing fast, friendly service is exactly what we strive for, so your feedback means a lot to us. 😊👏
Thanks again for taking the time to share your experience. We'll be sure to pass your comments on to the team, who will be delighted to hear them!
Take care,
Emma
Natasha
Natasha, a warm welcome, professional and helpful. Top notch service, thank you.
15 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Stewart, thank you so much for your wonderful 5-star review!
We're delighted to hear that Natasha provided you with such a warm welcome and delivered professional, helpful service. We'll be sure to share your kind words with her—she'll really appreciate the recognition.
Thank you for taking the time to leave your feedback. We're pleased to have provided a top-notch experience and look forward to welcoming you again in the future!
Take care,
Imogen
Northgate review
The experience was really good down at north gate. The staff were very friendly and explained everything brilliantly. I want to say a massive thank you to Natasha Wells for helping us, she was amazing! Will definitely continue to use north gate.
8 juli 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Reece, thank you so much for your fantastic review!
We're delighted to hear that you had such a positive experience with us and that our team made everything clear and straightforward throughout your visit.
A special thank you for recognising Natasha Wells—she'll be thrilled to hear your kind words. We'll be sure to pass your feedback on to her, as we're sure it will make her day.
We really appreciate your continued support and look forward to welcoming you back to Northgate in the future!
Take care,
Imogen
Natasha Wells at Egham branch was…
Natasha Wells at Egham branch was dealing with my van issue, she smoothly organised my hire van engine oil top up, and the same time she checked if anything else was needed to be done, and luckily she found out that my van had a recall regarding steering column moving parts to be assessed and secured. All done at one visit , which saved me another visit to the workshop. Thank you Team Egham.
Radek from RENDESCO
29 april 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hello Radek, thank you so much for your detailed and fantastic review!
We’re really pleased to hear that Natasha at our Egham branch took such great care of everything for you. It’s brilliant that she was able to organise the oil top-up while also spotting the steering column recall and getting it resolved in the same visit — saving you time and an extra trip.
Your kind feedback means a lot, and we’ll be sure to pass your comments on to Natasha and the wider Egham team. 🌟👏
Thanks again for taking the time to share your experience with us!
Take care,
Emma
Have been to north gate egham a couple…
Have been to north gate egham a couple times and have always been looked after by Natasha .Nice friendly person who is helpful and offers coffee and drinks and also to add a great thumbs up to the technicians who solve the issues .
3 juni 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Harwinder, thank you for your wonderful review!
We're delighted to hear that you've been so well looked after by Natasha during your visits to Egham. Her friendly and helpful approach really reflects the level of service we strive to provide, and we're pleased she's made such a positive impression. ☕😊
It's also fantastic to hear your praise for our technicians. We'll be sure to pass your kind words on to Natasha and the team—they'll be thrilled to know their efforts are appreciated. 👏🔧
Thank you for taking the time to share your experience with us!
Take care,
Emma
Very friendly and helpful staff would…
Very friendly and helpful staff would highly recommend
27 mei 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Robbie, thank you for your kind review!
We’re delighted to hear you found our staff very friendly and helpful. Your recommendation means a lot to us, and we truly appreciate your support.
We look forward to helping you again in the future!
Take care,
Imogen
I was greeted by Natasha wells happy…
I was greeted by Natasha wells happy and helpful as ever A+
22 mei 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi there, thank you for the fantastic review!
We’re delighted to hear that Natasha Wells gave you such a happy and helpful welcome. We’ll make sure your kind comments are passed on to her — she’ll be thrilled to hear them.
A+ feedback like this really means a lot to us!
Take care,
Imogen
Antwoord van Northgate Vehicle Hire - Egham
Hi Roberta, thank you for your lovely review!
We’re delighted to hear you enjoyed the friendly staff, good service, and our café too!!
We really appreciate your feedback and look forward to welcoming you again soon.
Take care,
Imogen
Natasha wells was amazing
Natasha wells was amazing! Fantastic service.
20 mei 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Ben, thank you for the fantastic review!
We’re delighted to hear that Natasha Wells provided amazing service and made such a positive impression. We’ll be sure to pass your kind words on to her.
We really appreciate your feedback and look forward to welcoming you again in the future!
Take care,
Imogen
A lovely welcome and very efficient…
A lovely welcome and very efficient explained everything very clearly
Thank you Natasha
20 mei 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Phillip, thank you for your lovely review!
We’re so pleased to hear you received a warm welcome and that everything was explained clearly and efficiently. Natasha will be delighted to hear your kind feedback.
We really appreciate your support and hope to see you again soon!
Take care,
Imogen
All good
The staff were friendly and efficient. They dealt with people's day to day problems, with tact and in a proffessional manner.
30 april 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi James, thank you for your thoughtful review!
We're really pleased to hear that our team came across as friendly, efficient, and professional while handling day-to-day matters with care and tact.
Your feedback means a lot to us, and we’re glad we could provide a positive experience.
We hope to see you again soon!
Take care,
Imogen
As always Egham branch delivers great…
As always Egham branch delivers great customer service (compare with another branch). Giving detailed information about your vehicle and timing. Always happy outcome when visiting this place. Great customer service from Natasha Wells today.
29 april 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Inga, thank you for your continued support and for sharing such a thoughtful review!
We're delighted to hear that our Egham branch consistently delivers great customer service and keeps you well informed about your vehicle and timing.
Natasha will be especially pleased to hear your kind words—we’ll be sure to pass on your feedback to her.
We really appreciate you choosing us and look forward to welcoming you back again soon!
Take care,
Imogen
Natasha was Very welcoming and friendly…
Natasha was Very welcoming and friendly 😊
28 april 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Chris, thank you for your lovely feedback!
We’re delighted to hear that Natasha made you feel so welcome and provided such a friendly experience. We’ll be sure to pass your kind words on to her—it will mean a lot.
We really appreciate you taking the time to leave a review!
Take care,
Imogen
Highly recommended Great service
Highly recommended Great service
28 april 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi Robbie, thank you for your recommendation!
We’re really pleased to hear you received great service.
Your feedback means a lot to us, and we look forward to welcoming you again soon!
Take care,
Imogen
Excellent branch at Egham
Excellent branch at Egham,
Always clean and tidy,
I delt with Natasha Wells she is always welcoming and helpfully with everyone who arrives, plus there's a decent hot drinks machine, food vending machine.
28 april 2026
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Egham
Hi there, thank you for your fantastic review!
We’re so pleased to hear you had a great experience at our Egham branch and that you found everything clean, tidy, and welcoming. Natasha will be delighted to hear your kind words—we’ll be sure to pass them on to her.
It’s also great to know you appreciated the extra touches like the hot drinks and vending machines. Thanks again for your feedback, and we look forward to seeing you again soon!
Take care,
Imogen
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