This is the second time I've used Northgate, and they were again, brilliant! While I had the hire vehicle, they were easy to contact, very helpful answering all my calls promptly and questions politly... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very helpful staff, very accommodating and willing to help us out with spare vans. Always quick on repairs and able to fit us in. Very friendly workshop and hire reception.
Bedrijf heeft geantwoord
Very easy to deal with - they sorted the logistics with the insurer and delivered a hire car to us whilst ours was being fixed with easy courtesy calls to make sure times worked with us. Great custome... Toon meer
Bedrijf heeft geantwoord
Great experience with NorthGate Vehicle Services. Open from 8am which makes collections nice and easy for early vehicle movements on trade plates. Really friendly bunch on site, helpful staff and a sm... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
With over 50,000 vehicles and 50 branches nationwide, Northgate has grown to become the UK's largest B2B light commercial vehicle rental provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance programme and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Call us today on 0330 042 0790 for more information or visit our website www.northgatevehiclehire.co.uk
Northgate Vehicle Hire
Geschreven door het bedrijf
- Whether you need one or 1000+ business vans, our hire options and fleet management services can be tailored to your needs.
- We can do more than just providing the vehicles your business needs. Our growing range of fleet management services can help you reduce costs, improve operating efficiencies, and meet your legal and duty of care obligations. Existing customers can hire more than just vans from Northgate with HGVs, minibuses, cars, 4x4s and luxury cars available at very competitive prices.
Contactgegevens
6-8 Deacon Way, Tilehurst, RG30 6AZ, Reading, Berkshire, Verenigd Koninkrijk
- 0118 941 2041
4,8
Uitstekend
97 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service from Reading depot
Great service from Reading depot
6 januari 2025
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Thank you for your kind words about the service at our Reading depot.
We’re thrilled to hear that you had a great experience, and your feedback will be shared with the team to let them know their efforts are appreciated.
Thank you for choosing Northgate, we look forward to working with you again in the future.
Take care,
Beth
Great service from Tim permanent swap…
Great service from Tim permanent swap completed
31 december 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Thank you for your wonderful feedback and Happy New Year ✨
We're delighted to hear that you had a great experience at the Reading branch and Tim was able to assist you with completing the permanent swap successfully.
Your satisfaction is our priority, and it's always rewarding to know we’ve met your expectations.
We look forward to serving you even better in the future!
Take Care,
Beth Kell
Good service from Tech Martin
27 december 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Thank you for taking the time to share your feedback with us Matthew!
I’m so pleased to hear you received good service from Martin at our Reading branch.
I’ll make sure to pass on your kind words to him and the team.
We look forward to welcoming you back in the future.
Take Care,
Beth Kell
Antwoord van Northgate Vehicle Hire - Reading
Thank you for your kind feedback!
I’m so glad to hear you found the service helpful and attentive, high quality is what we aim for and its wonderful to see this reflected in your comments.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Antwoord van Northgate Vehicle Hire - Reading
Hello Jason, thank you so much for your 5 star review! It is pleasing to hear that our Reading depot have provided you with excellent service. It is always a pleasure to deliver 5 star service to our customers!
Thank you for choosing Northgate. Have a lovely Christmas!
Take care,
Emma
Antwoord van Northgate Vehicle Hire - Reading
Hello Hamish, thank you so much for your 5 star review! Its pleasing to hear that our Reading depot have provided you with excellent service. It is always a pleasure to deliver 5 star service to our customers!
Once again, thank you for your positive feedback. Have a lovely Christmas!
Take care,
Emma
Great service by Tim permanent swap 20…
Great service by Tim permanent swap 20 mins wait
19 december 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Thank you for taking the time to share your experience!
We’re delighted to hear that Tim provided you with great service and that your permanent swap was handled im a timely manner.
Your feedback means a lot to us, and we’ll be sure to pass along your kind words to Tim.
If there is anything else we could of done to provide a 5* service, please let us know, all feedback is welcome.
Thank you for choosing Northgate.
Take Care,
Beth
Amazing service
Reading branch. Amazing service. Cracked straight on to get my brakes replaced so I could carry on my deliveries.
17 december 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Thank you for taking the time to share your experience with our Reading branch.
We're delighted to hear that you received amazing service!
Our team takes pride in ensuring our customers can get back on the road quickly and safely, and it’s great to know they were able to replace your brakes promptly so you could carry on with your deliveries.
We truly appreciate your feedback and look forward to assisting you again in the future.
Thank you for choosing Northgate.
Merry Christmas 🎅⛄
Take Care,
Beth
Always a friendly service and…
Always a friendly service and professional.
29 november 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Thank you so much for your kind words, Andrew!
It’s always wonderful to hear that you find our service both friendly and professional.
We truly value your feedback and look forward to continuing to provide the same level of service in the future.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Great service for van repair
Great service for van repair. Fast and efficient. Polite and friendly staff.
11 december 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Thank you for taking the time to share your positive experience with us, Darren.
We really appreciate your kind words.
At Northgate, we take pride in our team's dedication to excellent service, and it's wonderful to see that reflected in your feedback.
The staff at the Reading branch will be thrilled to see your glowing review.
Thank you for choosing Northgate.
Take care,
Beth Kell
Great service found us us a replacement…
Great service found us us a replacement asap
9 december 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Thank you for your wonderful review, Connor.
It is fantastic to see you had such a positive experience at our Reading branch.
I am certain that the team will be elated with your feedback.
Thank you for choosing Northgate!
Have a lovely Christmas ⛄
Take Care,
Beth Kell
Antwoord van Northgate Vehicle Hire - Reading
Thank you for your 5* review Barrie!
We really appreciate you taking the time to tell us about your positive experience with the Reading branch.
I am sure the team will be really happy with your comments.
Take Care,
Beth Kell
Antwoord van Northgate Vehicle Hire - Reading
Thank you for your feedback, Alan!
We're delighted to hear you found our service both effective and friendly.
Your satisfaction is our priority, and we look forward to serving you again in the future.
Take Care,
Beth Kell
Antwoord van Northgate Vehicle Hire - Reading
Thank you for your positive feedback, Patryk!
We really appreciate you taking the time to leave a 5* review of your experience at Reading.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Friendly
Friendly, warm welcome great service one stop for everything
22 november 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Thank you for your wonderful feedback, Simon!
We're delighted to hear you had a friendly and warm experience with great service from the team at reading.
Providing a one-stop solution for all your needs is what we strive for so its amazing to see this being demonstrated during your visit.
We look forward to working with you again in the future! 😊
Take Care,
Beth Kell
Always helpful
Always helpful, excellent service and effective
21 november 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Good Afternoon Carl,
Thank you so much for your lovely review of your visit to Reading.
We're committed to making sure our customers are provided a high quality service and its fantastic to see that this has demonstrated that on your visit 😊
we look forward to serving you even better in the future.
Thank you for choosing Northgate.
Take Care,
Beth Kell
Swift service and easy to deal with at…
Swift service and easy to deal with at Reading
20 november 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Thank you for your fantastic feedback!
We're delighted to hear you had a swift and hassle-free experience at our Reading branch.
We appreciate your support and look forward to assisting you again in the future! 😊
Take Care,
Beth Kell
12 years with Northgate.
Just done a swap on my van, had it for 9 years on rental, was asked about getting an upgrade at last service and Ali Mughal got to work, job done, here’s to another? Years of motoring and being looked after by the staff at the Reading depot.
15 november 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Thank you so much for your amazing feedback, Ricky!
We're thrilled to hear about your successful van swap after 9 years—what a milestone!
Ali Mughal and the team at our Reading depot will be delighted to know they made the process smooth for you.
Here’s to many more years of motoring and continued great service.
We truly appreciate your loyalty! 🚐✨
Thank you for choosing Northgate.
Take Care,
Beth Kell
I returned a vehicle to be off hired on…
I returned a vehicle to be off hired on 24/10, with a full tank of diesel. It took the branch until 1/11 to off hire and then the checklist showed half a tank of fuel and they could not say where it had gone as it had only been driven around the yard and only done 1 mile.
Not the first bad experience during my rental but certainly feels like I'm being scammed
1 november 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Good Afternoon, this most certainly is not a true reflection of the services in which we aim to deliver and I am so sorry to read of the difficulties you have experienced this far.
We would be more than happy to investigate this further, please contact us on either 03330 431095 Option:4 Option :2 or customer.services@northgate.co.uk to allow me to investigate this matter further for you.
Take care,
Beth Kell
Kyle - Reading Branch
Kyle from the reading branch is so helpful and polite. always updates us regarding van and how repairs are going. always willing to help andlook for other solutions when plan a isnt suitable. Couldnt recommend Kyle more. he is the only person from reading branch willing to help. Always ask for Kyle :)
23 september 2024
Review zonder uitnodiging
Antwoord van Northgate Vehicle Hire - Reading
Jaye, We're delighted to hear that your visit went smoothly and that Kyle was able to keep you updated.
Providing timely and professional service is our goal, and its wonderful to see this reflected in your feedback. I do note you advise that Kyle is one of the only members of the team to support you and this has been duly noted.
We look forward to working with you long into the future
Take care,
Laura
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.