Novecore Reviews 

193
TrustScore 1.5 uit 5

1,3

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Beoordeeld met 1 van de 5 sterren

Those bastards! They pocketed all the music licenses and deleted everything on July 17, 2025 (confirmed by Spotify itself). All your music is gone. Worse still, they're not even distributing it,... Toon meer

Beoordeeld met 1 van de 5 sterren

Novecore hat meine zwei Alben ohne Ankündigung aus Spotify und Youtube usw. Gelöscht, auf Narichten wird nicht geantwortet. Nun werde ich rechtliche Schritte einleiten und werde Der Firma in Großbrita... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible service , they still owe me all my streams, i hope i will still get them. They removed my songs without reason and blame spotify. But haven't done anything to re-upload. Went wi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

If I could give 0 stars - I would. My release was rejected, and the customer service provided only an FAQ and no specific reasons related to my album; pretty much did not offer any help at all. This... Toon meer

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TrustScore 1.5 uit 5

193 reviews

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(193)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

My songs were removed along with a…

My songs were removed along with a bunch of other artists. No news or update on what is happening or if they will get the song back up. Yet they still take my monthly subscription fee even though nothing is up.

3 september 2020
Review zonder uitnodiging
Logo Novecore

Antwoord van Novecore

Hello,

We are continuing to accept new users, all of whom will have access to the other platforms we offer, including Soundcloud, Deezer, Pandora and Youtube Music. Because store payouts are always delayed by a few months, we fully expect new users to receive their royalties as normal.

We are working tirelessly alongside our legal team to resolve the issue and to understand the situation in its entirety. We empathize deeply with the anger and frustration felt by you, our users. Many of you have done the right thing, generated your streams legally, and find yourselves caught up in a situation through no fault of your own. As we work through this and try to secure the best outcome for our artists, we kindly ask for your patience. Everything Novecore does as a business is with you in mind, and we value your continued trust and support.

Matthias Merkel
Executive Vice President
Novecore

Beoordeeld met 1 van de 5 sterren

Due to recent actions not recommended!

I don't actually do something like this, but here I think it's necessary. I really intended to use Novecore for a long time and even apply for a Premium Membership, but it turns out that Novecore will be limited in its use. Also my artists (as well as almost all other users) have been deleted. Now it is not clear if I will get paid for the previous streams and if my artists will be uploaded again. But the latter doesn't look like that, because if Spotify is sure of one thing (in this case artificial streaming), it is hardly possible to convince Spotify of the opposite. In my opinion only the big artists with many streams and followers will be uploaded again - if at all. Therefore I can't recommend this distributor, even if a payout with BTC seems to be attractive (if you can make it that far).

25 augustus 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

hope they can fix their bad sides

Actually it is simple to use and good designed but their support system suck.They always say"we haven't acces your account from live chat so we will sent you email".Email is take so long time and not help(for me).Also their dashboard don't work so long time so it is kinda break trust. I will come later and i hope will change my bad rewiew in the future.

19 augustus 2020
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

More transparency from Novecore regarding service disruptions.

As expected once I had funds and initiated a withdrawal, they have not send any funds for 8 days and pending. Support said they would contact the team yet in a week no response, I emailed them at their company email and still no response...
Everyone please avoid this distro and use the many other competitors out there.
I will update the review if any action is taken by them to fix this situation. I know alot of people have not been paid by this distro yet.

Update: Novecore did complete the payout as expected. Only rating at 4 stars as you could have posted through socials or let your support team inform customers about this issue when asked.

15 augustus 2020
Review zonder uitnodiging
Logo Novecore

Antwoord van Novecore

Hello Stuart,

thank you for providing your feedback! 👍

We are currently having issues with PayPal payouts, however we are implementing a solution and you should receive your payout early next week.

I will also pass your feedback along to our support team so they can improve the service in the future.

Matthias Merkel
Vice President
Novecore

Beoordeeld met 4 van de 5 sterren

Tried different distributors and…

Tried different distributors and Novecore is definitely the fastest one when it comes to distribution. Support friendly and replies fast (but sometimes don’t know the right answer)

5 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Novecore is the Best Music Distributor

Novecore is the best music distributor bar none. I'm a new artist hoping to let the world know about my musical talent by listening to my music. Novecore will make that dream a reality. Uploading my songs went very smooth and approval by Novecore staff was really fast. In less than 48 hours my songs are already distributing to a lot of stores. The songs were in spotify in about the same time. I highly recommend musical artist to try Novecore.

5 augustus 2020
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

My song is still not Available on…

My song is still not Available on JioSavaan Which is a Major platform.

5 augustus 2020
Review zonder uitnodiging
Logo Novecore

Antwoord van Novecore

Hello,

unfortunately, we were forced to temporarily suspend Saavn's license after them not reporting or paying royalties owed to our artists.

This has since been resolved and the license to Saavn has been reinstated. Saavn has however not yet made all content available on their platform again. Please contact them directly with any concerns about this.

Matthias Merkel
Vice President
Novecore

Beoordeeld met 5 van de 5 sterren

Best customer care

Novecore is simply the best! Awesome customer care service and covers almost all major stores except I tunes, but still it's better than distrokid!

2 augustus 2020
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Good services but I can say that this…

Good services but I can say that this distributor is not ready for full operation because staffs does only novecore as a sideline job.

2 augustus 2020
Review zonder uitnodiging
Logo Novecore

Antwoord van Novecore

Hi Mike,

thank you for your review! 👍

Like most mid-sized businesses, Novecore has both full-time and part-time staff.

Matthias Merkel
Vice President
Novecore

Beoordeeld met 3 van de 5 sterren

gonna give them 4 stars because their…

gonna give them 4 stars because their friendly and responsive customer service.

update:
lower my rating and add my review a little bit. their customer service is awesome indeed, but their web app has a few bugs, like missing take down button, or sometimes the web app suddenly disconnected with my soundcloud account, and their delivering process is confuse me a lot. for example: some of my songs is already done reviewed, but it stuck on delivering status for 2 week now, i don't know if this is usually happen or not, but based on what they said to me, "Delivery to most stores is usually done in the first 24 hours after a release has been reviewed", and when i talk to them about this problem, they say that they can't do anything to speed up the delivering process.

nb: their service does not necessarily bad, still worth to try, but this review is based on my experience when i was using their services. so, your experience might be different to mine

26 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Free Distributor

The coolest free music distributor. The song review is very fast (less than 24 hours!) And my song is sent directly to several streaming platforms. Unfortunately there is no apple music. Hopefully in the future my song can be distributed on Apple Music.

21 juli 2020
Review zonder uitnodiging

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