Omni Capital Retail Finance Reviews 

673
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I can't fault customer services. When I was having difficulty with my e mails not arriving with relevant information I had cause to ring them several times. They went above and beyond on every occasio... Toon meer

Beoordeeld met 4 van de 5 sterren

The process was so easy to apply for. I double checked the application which had two different home address. I made a call which was answered within minutes, explained the problem the correction was... Toon meer

Beoordeeld met 5 van de 5 sterren

Popped into Ware Branch on the off chance of an appointment. Awning ordered the next day. 2 weeks later surveyor arrived. Awning arrived 3 weeks later. The 3 lads, Rhys, Luke &Dean kept us informed th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

*Outstanding Service from CERYS – Omni Capital* I received exceptional service from Cerys in Customer Service at Omni Capital. She was highly professional, knowledgeable, and extremely help... Toon meer

4,2

Goed

TrustScore 4 uit 5

673 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(673)

92 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The window fitters were polite and did…

The window fitters were polite and did an amazing job. Windows fitting cleanly and properly. No damage done to my house. Left my property clean and tidy. Windows are great very happy with the job. Would definitely recommend this company

29 juni 2026
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We're pleased that your window fitters did a good job for you and that we were able to help!

Beoordeeld met 1 van de 5 sterren

Can't get on there site they got my…

Can't get on there site they got my email name wrong phoned them before but they wont put the correct email name so I can't check my payments

30 juni 2025
Review zonder uitnodiging
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Antwoord van Omni Capital Retail Finance

Thank you for sharing your experience with us. We’re sorry to hear you’re having difficulty logging in to the Customer Self Service Portal.

We’d like to resolve this for you as quickly as possible, so please contact us at customerenquiries@ocrf.co.uk and a member of our team will be happy to assist.

Beoordeeld met 1 van de 5 sterren

untrustworthy

Applied for a tiny interest free loan via a training provider to complete a training course. Turned down at the credit report stage despite having an excellent credit score. My credit report showed no hard or soft searches, so looks like they didn't even check!!
Perhaps knew they wouldn't make any money out of me. Very unprofessional and wouldn't recommend

3 juni 2026
Review zonder uitnodiging
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Antwoord van Omni Capital Retail Finance

Thank you for your review. We understand it can be disappointing when an application is declined.

The email we sent explains how you can request more information about the decision. If you would like to appeal the decision made, please contact us at customerenquiries@ocrf.co.uk and we will guide you through the process.

Beoordeeld met 1 van de 5 sterren

Lucky to get a rating of one

Lucky to get a rating of one. I had an Experian score of 1250 out of 1250 and an Equifax score of 1000 out of 1000. Worked in financial services for 44 years with many years lending experience and was declined??? They were only interested if I had savings to pay for the service rather than actually underwriting the application. Don’t waste your time, look elsewhere.

1 juni 2026
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

Thank you for taking the time to leave a review and we’re sorry you’re disappointed with the decision.

We will review your application and reach out to discuss further.

Beoordeeld met 1 van de 5 sterren

My application rejected twice

two unsuccessful application while my credit score is on top tier and salary is over several times more than the product I need, apparently I am too risky to a furniture on 0% A.P.R. Absolute non sense and the terrible part is taking a huge negative impact on my score as well. I will sue the company soon for failing data protection, unfairness and lack of clarity and data protection.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Omni Capital Retail Finance

Thank you for your review. We understand it’s frustrating if an application is declined.

Your decline email explains how to request more details or ask for the decision to be reviewed, and our team is always happy to help if you’d like to discuss it further.

Beoordeeld met 1 van de 5 sterren

Website is literally unusable

Website is literally unusable, unable to make a payment online.

29 mei 2026
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

Thank you for taking the time to leave a review. We’re sorry to hear you’re having difficulties with our online service.

We’d like to help resolve this for you, so please contact us at customerenquiries@ocrf.co.uk and a member of our team will be happy to assist.

Beoordeeld met 5 van de 5 sterren

The perfect option for a big spend on kit...

The perfect option for a large purchase as a musician, super simple process and had a response immediately. I now have my new kit which I am extremely happy with, and would not have been able to do so withiut this financing option.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Omni Capital Retail Finance

Thank you for the feedback, we're pleased our financing has helped you get your new kit!

Beoordeeld met 5 van de 5 sterren

Cant fault this company .very…

Cant fault this company .very afficiant.very helpful and great service.couldnt be more happier thank you

18 mei 2026
Review zonder uitnodiging
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Antwoord van Omni Capital Retail Finance

Thanks for leaving such a good review!

Beoordeeld met 1 van de 5 sterren

Had a alot of trouble with them

Had a alot of trouble with them , no 1 is i had financial difficulties so i asked them for a favour of reduced payment on which they for agree for 2 months from October 2025 to December 2025 , in return they have out missed payments on my credit files even till by March now upto 7 months now in a row they putting missed payments on my file due to which i got declined for mortgage 😒.

1 mei 2026
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

Thank you for taking the time to leave a review. We’re sorry to hear that you’re disappointed.

We’re committed to supporting customers who are experiencing financial difficulties and ensuring they receive the right help for their situation.

As part of our obligations, we must report payment history to credit reference agencies, and we make customers aware of this when entering into these arrangements.

If you need any further assistance, please contact us at customerenquiries@ocrf.co.uk.

Beoordeeld met 5 van de 5 sterren

Loan agreement

Whenever, I contacted the team, they were very helpful in answering my questions, in a professional and friendly matter. They took time to explain procedures and next steps

6 mei 2026
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We're pleased to be able to help, thanks for leaving your review.

Beoordeeld met 5 van de 5 sterren

Excellent Service.

From start to finish, the experience was exceptional. The team were professional, friendly, and completely trustworthy throughout. Communication was excellent, the work was completed within the same day as promised, and the scaffolding was removed within the agreed timescale. I’m extremely pleased with the new windows, and there were no issues at any stage of the process. I would have no hesitation in using this company again for future work and would highly recommend them.

1 mei 2026
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

Thank you for leaving your review, we're delighted to have helped you purchase and instal your new windows and glad that the process went so smoothly.

Beoordeeld met 4 van de 5 sterren

Great work and windows but they did…

Great work and windows but they did turn up to do the windows and then could not do them so had to rearrange a date and called their office number multiple times and no answer. However the people were polite and installed lovely windows

30 april 2026
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

We're delighted to have helped you make this purchase and that you are happy with the end result.

Beoordeeld met 5 van de 5 sterren

Experience ,helped me with fantastic…

Experience ,helped me with fantastic service, highly recommend kind regards Mr Alcock

26 april 2026
Review zonder uitnodiging
Logo Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

Thank you for leaving such a positive review.

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