I can't fault customer services. When I was having difficulty with my e mails not arriving with relevant information I had cause to ring them several times. They went above and beyond on every occasio... Toon meer
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Lees wat reviewers zeggen
The process was so easy to apply for. I double checked the application which had two different home address. I made a call which was answered within minutes, explained the problem the correction was... Toon meer
Popped into Ware Branch on the off chance of an appointment. Awning ordered the next day. 2 weeks later surveyor arrived. Awning arrived 3 weeks later. The 3 lads, Rhys, Luke &Dean kept us informed th... Toon meer
Bedrijf heeft geantwoord
*Outstanding Service from CERYS – Omni Capital* I received exceptional service from Cerys in Customer Service at Omni Capital. She was highly professional, knowledgeable, and extremely help... Toon meer
Bedrijfsgegevens
Contactgegevens
Basingstoke, Verenigd Koninkrijk
- 0333 240 8317
- customerenquiries@ocrf.co.uk
- www.omnicapitalretailfinance.co.uk
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Very quick and easy to deal with
Very quick and easy to deal with, everything explained thoroughly, really good experience easy payment, and good communication .

Antwoord van Omni Capital Retail Finance
I am very satisfied
I am very satisfied. The online process was quick and easy.👍Thanks

Antwoord van Omni Capital Retail Finance
New purchase
Everything straight forward form start to finish of the process all explained throughout at each step completion very swiftly and stress free excellent

Antwoord van Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance

Antwoord van Omni Capital Retail Finance
Months after utilizing the company's…
Months after utilizing the company's financing services for window and boiler replacements, I was informed that my three outstanding debts had been transferred to Novu Finance, with one loan subsequently assigned to Omni Capital.
Upon inquiring about early settlement figures, I noted a significant reduction in the outstanding balance for the two loans managed by Novu. However, no such reduction was offered by Omni Capital, as they continue to levy interest for the full term of the loan, even if settled early. Furthermore, Omni Capital is uniquely imposing an early repayment fee. Had I been aware of these specific terms and conditions associated with Omni Capital, I would have opted against utilizing Stay Bright Windows for the financing arrangements.

Antwoord van Omni Capital Retail Finance
Had my new windows fitted recently and…
Had my new windows fitted recently and just wanted to say how impressed I am with the whole experience. Jack and Arron did an excellent job from start to finish they were professional, friendly, and clearly took pride in their work.
They worked efficiently, kept everything tidy, and made sure the finish was spot on. It’s not always easy having work done in your home, but they made the whole process smooth and stress-free.
Really pleased with the result and wouldn’t hesitate to recommend them. Thanks again, Jack A and Arron T!

Antwoord van Omni Capital Retail Finance
Clear information was provided about…
Clear information was provided about the finance I needed

Antwoord van Omni Capital Retail Finance
Professional company to deal with
Professional company to deal with, no hassle, great service, best of all interest free, so it can't be any better

Antwoord van Omni Capital Retail Finance
Quick process and fairly easy form to…
Quick process and fairly easy form to fill in.

Antwoord van Omni Capital Retail Finance
I cleared an agreement for £8000 plus…
I cleared an agreement for £8000 plus £45 admin charge three days before the first payment was due. They still took the first installment with interest. I know I should have cancelled the direct debit but it's rare that I take out finance and I forgot. I also had no reason to suspect that they would go ahead and take the money leaving me overdrawn.
Four days on and there is still no refund. Let's put it this way:
A finance company takes money from someone after they have cleared their debt in full. What's that called? In my world, it is called theft.

Antwoord van Omni Capital Retail Finance
Very easy
Very easy, quick and efficient process, good communication via email.

Antwoord van Omni Capital Retail Finance
Dreams bed purchase
The finance company has been very helpful regarding our recent purchase. Information to enable us to track payments etc provided.

Antwoord van Omni Capital Retail Finance
Excellent service
Omni provide an excellent service. I have used them twice now and both times ive been very happy. The application process is swift and easy and the service is excellent.

Antwoord van Omni Capital Retail Finance
I very happy service what hey proved

Antwoord van Omni Capital Retail Finance
Swift service
Once they received the correct information, everything was dealt with instantly.

Antwoord van Omni Capital Retail Finance
Very good communication and…
Very good communication and straightforward from start to finish.

Antwoord van Omni Capital Retail Finance
Age Discrimination Prevented Surgery
These cowboys prevented my husband having spinal surgery. We were only using this company as an interim until able to draw on funds which required longer to access than operating date as we were offered a cancellation and everything happened quickly over 4 days ( with a weekend in between when OMNI WAS CLOSED)
So on Monday after seeing surgeon on Thursday night and then getting offer of cancellation the following Tuesday for surgery we started trying to get through to OMNI by phone who verbally agreed to what we requested but had to fill in online form.trying numerous times to fill in their required paperwork on line their system wouldn’t accept certain passwords and on his 3rd attempt of trying to complete form it wouldn’t accept my husbands middle name and kept saying it wasn’t correct!!
Then screen just blocked him out and said his application was denied.
So my husband couldn’t proceed with his operation.
I rang their OMNI number very upset and stressed as was my husband the operative said he would investigate when he came back he said very apologetic that their criteria found my husband was too old !! At 83 fit and healthy ( physically and mentally)and having passed pre operation assessment on the Friday . This is discrimination!!!
THIS MEANT THE SURGERY COULD NOT PROCEED AS SPIRE REQUIRED PAYMENT BY 5 pm THE DAY BEFORE SURGERY

Antwoord van Omni Capital Retail Finance
Highly Recommended Company
Staff were professional, punctual and polite. The furniture is very neat and looks fabulous. The clean up was very detailed and thorough. We are fully satisfied.

Antwoord van Omni Capital Retail Finance
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