I have had such a positive experience with Oneplan. Their team is always exceptionally helpful, the agents are always friendly and their communication is seamless. What I particularly appreciate is ho... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Consultants either don't understand or don't know their own policy. I asked for the lowest plan that covers day to day emergencies. My dogs eye was injured, literal hole in his cornea. Vet sent us hom... Toon meer
Bedrijf heeft geantwoord
@Nomfundo Sihlabeni, You are a star, thank you so much for assisting me with my query, you called me for something else and when i told you my frustration you took it upon your self to see that my que... Toon meer
Bedrijf heeft geantwoord
Temba Xaba has been the most wonderful consultant. She listened carefully to my questions, addressed everything in detail. Gave honest opinion when asked. She was patient even when she needed to re... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Oneplan is Insurance made simple. It’s cover for the things you love most - made easy. We offer affordable insurance without compromising on quality. Oneplan To Make Today Better.
Contactgegevens
Verenigde Staten
- www.oneplan.co.za
3,9
Goed
826 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick and efficient service since I joined in 2020...
Quick and efficient service since I startes with them..thank you Jennifer Chirwa you really made my day 06/01/2025. My newborn was added with immediate effect and all cleared by you. Great friendly and on to the point service from you is much appreciated. Will definitely ask for you next time I need help...K.SAULS
6 januari 2025
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Keith,
Thank you for your kind feedback! We’re thrilled to hear that Jennifer provided such efficient and friendly service, making your experience seamless.
We’ll be sure to share your appreciation with Jennifer, and she’ll be ready to assist you whenever needed.
Thank you for trusting Oneplan!
Kind regards,
Oneplan.
Always quick to assist
Always quick to assist
Friendly staff
Great service
6 januari 2025
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi,
Thank you for your wonderful feedback! We're delighted to hear that you’ve experienced quick assistance, friendly staff, and great service.
Providing excellent support is what we strive for every day. Thank you for being part of the Oneplan family!
Kind regards,
Oneplan.
Antwoord van Oneplan Insurance
Hi Jessica,
Thank you for choosing Oneplan as your preferred insurance.
We are glad to hear that our team was able to create such a memorable experience.
We look forward to having a long and fruitful relationship.
Kind Regards,
Oneplan
Excellent customer service
Thank you Jennifer Chirwa
Friendly and professional , offered excellent customer service in resolving my queries. You deserve all the stars
3 januari 2025
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Lirontso,
Thank you for your lovely feedback! We’re delighted to hear that Jennifer Chirwa provided you with friendly, professional, and excellent service.
We’ll be sure to share your kind words with Jennifer!
Thank you for choosing Oneplan.
Kind regards,
Oneplan.
Mapula was very helpful knew her work…
Mapula was very helpful knew her work well and gave me great service
Regards
PATRICK KILEY
30 december 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Patrick,
Your awesome feedback regarding the service received from Mapula is highly appreciated. We do strive to provide excellent services daily and glad to hear that we were able to assist in this regard.
We look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan.
Mapula who assisted me was friendly and…
Mapula who assisted me was friendly and a great help
21 december 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Marieta,
Thank you for selecting Oneplan as your preferred insurance provider. We truly appreciate your kind feedback. Our clients are at the heart of everything we do, and we’re glad to hear that Mapula’s outstanding customer service made a positive impact.
Kind regards,
Oneplan
Makula Khakhathiba
Makula Khakhathiba, a big thank you for your assistance, kindness and patience explaining to me the process. You are a great person and willing to help. Thanks
17 december 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Kotie,
Thank you for choosing Oneplan as your preferred insurance. Your awesome feedback is highly appreciated. Our clients are important to us as we strive to provide excellent services daily and we are pleased to hear that Mapula assisted you with her excellent customer service skills.
Kind Regards,
Oneplan
Kealan Roskin has gone over and above…
Kealan Roskin has gone over and above to assist en resolving my query that has been an issue for over a month. Thank you for exceptional customer service. You are an example to many.
11 december 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Leoni,
Thank you for sharing your service experience with us and for complimenting Kealan on his excellent customer service. We are glad to hear that the issue was resolved and that despite the circumstances Kealan was able to create a memorable experience. We will be sure to recognize his efforts and we look forward to a long and fruitful relationship.
Thank you for choosing Oneplan as your preferred insurance for your needs.
Kind Regards,
Oneplan
Excellent service 10/10
5 december 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Tarryn,
Thank you for choosing Oneplan as your preferred insurance for your needs. We greatly appreciate your positive feedback, ensuring excellent customer service is of utmost importance to us, and we are committed to providing that.
We love having you a part of the Oneplan Family and look forward to a long and fruitful relationship.
Kind Regards,
Oneplan
Antwoord van Oneplan Insurance
Hi Anita,
Your 5-star rating on the service received from Kealan is highly valued. We strive to deliver excellent customer service daily and we are glad to have you a part of the Oneplan Family. We look forward to keeping you impressed for years to come.
Thank you for choosing Oneplan as your preferred insurance for your needs.
Kind Regards,
Oneplan
One Plan Customer Care: Kealan Roskin is amazing!
Kealan Roskin from One Plan Customer Care was excellent in assisting me with all my questions. He knew how to use the OnePlan app to the tee, as well as had an as answer for every one of my questions. Putting his info into practice at the vet shortly after, everything went as he said it would. Thank you for the wonderful and refreshing customer service!
4 december 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Emily,
We are delighted to hear that your experience with our Care Consultant exceeds your expectations. Thank you for sharing your service experience with us and for taking the time to compliment Kealan, we will be sure to recognize his efforts. We appreciate your positive feedback regarding our team's helpfulness, ensuring a satisfactory experience for our customers is our top priority and we love having you, Freyja, Bane, and Chief a part of the Oneplan Family.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
The consultant was very polite and…
The consultant was very polite and helpful. She answered all my questions and even called me back when I ran out of airtime. Mapula Khakhathiba
3 december 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Gail,
Thank you for sharing your positive service experience with us and for letting us know how professional and helpful Mapula was. We strive to be as transparent with our clients as possible so that they have a clear understanding and we are so proud of Mapula for assisting you in a wonderful manner.
Thank you for being a part of the Oneplan Family.
Kind Regards,
Oneplan
Kealan Roskin was very helpful and got…
Kealan Roskin was very helpful and got my query sorted out asap.
3 december 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Linda,
We appreciate you taking the time to share your positive experience with our service. It's great to hear that Kealan resolved the issue you encountered effectively, and we will be sure to recognize his efforts.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Oneplan Pet Insurance | Nyabe Ntlhoka
I called into the Customer Care Centre and was helped by Nyabe Ntlhoka.
She was helpful, professional and able to resolve my query.
Her friendly, kind manner, made it a pleasure to talk to her.
2 december 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Naomi,
Thank you for taking the time to share your service experience with us. We believe in providing the best service to our clients and we are delighted to know that service champions such as Nyabe continue to make us proud.
We are glad to have been with you for the past 4 years and look forward to an even longer and more fruitful relationship.
Kind Regards,
Oneplan
Very friendly
Very friendly - quick feedback from Khoza Cate
29 november 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Good day,
Thank you for choosing Oneplan as your preferred insurance. Your awesome feedback is highly appreciated. Our clients are important to us as we strive to provide excellent services daily and we are pleased to hear that Sophie assisted you with her excellent customer service skills.
Kind Regards,
Oneplan
Mapula is a Star
Mapula provided us with information and completed the call in a very short period of time. Excellent service and she got us going in no time.
28 november 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Andre,
Thank you for sharing your service experience with us. Our clients are our number one priority, we aim to provide them with the best service possible and we are pleased to know that your experience with Mapula was an absolute pleasure. Ensuring exceptional customer service is our top priority and we are grateful to have you as a valued member of the Oneplan Family.
Kind Regards,
Oneplan
Philiswa’s Mhlophe was very helpful…
Philiswa’s Mhlophe was very helpful with exceptional service. She did not only achieve the purpose of her call to me but extended her service in resolving an issue I encountered in the past that aggrieves me. She made me feel heard and assured that my fur babies are in good hands.
26 november 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Ms Panduva Peaches,
Thank you for sharing your positive service experience with us and for letting us know how friendly and helpful Philiswa was. We strive to deliver excellent customer service daily and we are delighted to hear that the issue has been resolved and that Philiswa created a memorable experience for you.
We look forward to keeping you impressed for years to come.
Thank you for choosing Oneplan as your preferred insurance for your fur-babies needs.
Kind Regards,
Oneplan
Mapula Khakhathiba was awesome and…
Mapula Khakhathiba was awesome and assisted me with speed and efficiency.
Very professional.
26 november 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Kanyi,
Thank you for sharing your positive service experience with us. We are pleased to hear that the query was resolved, and we look forward to keeping you impressed for the years to come.
Kind Regards,
Oneplan
Quick and Efficient
Quick and Efficient
Keep it Up
Thank Youi
20 november 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Francois,
Thank you for taking the time to post this lovely compliment about the service that you have received from the team. We strive to provide excellent and efficient service daily and we are glad to hear that we have been consistent and efficient in doing so.
Thank you for choosing Oneplan as your preferred insurance for your needs.
Kind Regards,
Oneplan
Thank you Mapula for the great service…
Thank you Mapula for the great service and helping us upgrade our plan quickly and efficiently 🙏
19 november 2024
Review zonder uitnodiging
Antwoord van Oneplan Insurance
Hi Christine,
Thank you for your positive review. We are glad to hear that Mapula created such a memorable experience for you, and we look forward to having a long and fruitful relationship.
Thank you for choosing Oneplan for your insurance needs.
Kind Regards,
Oneplan
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.