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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

I've been a One Society customer for ages and genuinely love their products—especially the shampoos, conditioners, and beard oils. It's just a massive shame that their recent delivery and cu... Toon meer

Beoordeeld met 3 van de 5 sterren

After taking payment and receiving email asking to review my goods these were delayed only after emailing found out for future reference I would suggest letting customers know. I understand small busi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Ordered product on 13th June with 1st class royal mail tracked delivery costing £5.70 to arrive on 19th June (father's day). Still hadn't been dispatched by 17th June. Made multiple attempts to contac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I was going to write my own review but why bother when someone else has already written what I wanted to say: My first and probably the last time. Made an order and have received no information r... Toon meer

Bedrijfsgegevens

  1. Haarproductenwinkel
  2. Cosmetische producten leverancier
  3. Cosmeticawinkel
  4. Cosmetisch productleverancier
  5. Cosmeticabranche
  6. Cosmetica winkel

Geschreven door het bedrijf

Onesociety Men's Grooming Products. Carefully selected ingredients to ensure the best quality products at a very reasonable price. Discover our unique range of oils, balms, wax's, creams, butters & much more on our website Made In Hastings England


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

537 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

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2,7

Alle reviews

(537)

5 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

oil,balm,butter and shampoo

I brought the oil,balm,butter and shampoo.
Really good product. Great smell.
100% be buying from them again.

16 december 2022
Review zonder uitnodiging
Logo OneSociety

Antwoord van OneSociety

Hi Kieran

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 3 van de 5 sterren

Not as good as before

The bay rum beard shampoo has lost its scent,,a section of my order was missing,

22 november 2022
Logo OneSociety

Antwoord van OneSociety

Hi Gary
Thank you for your honest review, we really appreciate you being a returning customer :)
As regards to the emails I try to spend time with the family on Saturday evenings and Sunday.
But I have seen the email regarding the missing bay rum beard balm and did reply before I left the office Saturday afternoon saying we will get it sent out Monday for you, I will make Sure we get the bay rum beard balm and also a replacement beard shampoo bay rum out for you.

I Sincerely apologies personally for this mistake, we do try our very best as a small family run brand to deliver the best service for our customers, but very rarely mistakes do happen

I hope you can understand, and will not let this tante your trust with our company

Kindest regards

Corie
Onesociety

Beoordeeld met 5 van de 5 sterren

Christmas present

I brought this product as a present so hopefully they will like it. Delivery was excellent

4 december 2022
Logo OneSociety

Antwoord van OneSociety

Hi Elleen

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 5 van de 5 sterren

Great product

Great product - boyfriend loves it!

13 december 2022
Logo OneSociety

Antwoord van OneSociety

Hi Crystal

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 5 van de 5 sterren

Give them a go

Great selection of scents and products, fast delivery. I’m a regular with OneSociety and have never been disappointed with them.

29 november 2022
Logo OneSociety

Antwoord van OneSociety

Hi David

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 1 van de 5 sterren

Ordered on 26th November, still waiting.

Ordered on 26th November. Still waiting for order to arrive? Sent two emails, neither have been replied to. I am aware there have been strikes with postal service but should still be here by now surely.

26 november 2022
Logo OneSociety

Antwoord van OneSociety

HI

Thank you for getting in contact, as you know royal mail and many other unions within the UK have been striking, and thus has really slowed down delivery times for small companies like us. I am sorry for the delay, royal mail and ourselves are doing everything we can to get everybody's parcels to them in time for the holiday :)
Kindest regards

Corie
Onesociety

Beoordeeld met 5 van de 5 sterren

Beard butter

It is made with natural products which is very important to my son. (its a Christmas present!) Its well packed with re-cy label material. Great choice and im sure the smell will be just as good 😀

7 december 2022
Logo OneSociety

Antwoord van OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 5 van de 5 sterren

Amazing products even if your beard is…

Amazing products even if your beard is thick and corse like mine. The oil and balm will leave it soft. The oil smells amazing and is a good weight. Runs though the beard nicely plus leave a nice shine. The balm is nice and thick and hold the beard well while still leaving it soft and too move.

I thought there were jusy going too be another crapy beard care company. I'm so glad I was worng. Big thanks to eve too packing my order and replying to my comments on Facebook aswell.

9 december 2022
Review zonder uitnodiging
Logo OneSociety

Antwoord van OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 1 van de 5 sterren
Logo OneSociety

Antwoord van OneSociety

Hi Gillian,

I am so sorry Gillian, it has been a bit of a nightmare, we have had royal mail strikes, which have meant all orders are being delayed getting to the customer, but it should have been with you by now, as it looks like it has been lost by royal mail, we will send a replacement out today for you 1st class again :)

Kindest regards

Evi
Onesociety

Beoordeeld met 5 van de 5 sterren

Absolutely amazing

Absolutely amazing. I love the products. Bought multiple times and NEVER seems to disappoint. Love the products, the people and what they stand for.

3 december 2022
Review zonder uitnodiging
Logo OneSociety

Antwoord van OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 4 van de 5 sterren

Product is apparently well liked by my…

Product is apparently well liked by my recipient. I paid extra for express delivery but it still took 6 days. I was not clear of express delivery terms so maybe my mistake.
I bought a bundle but would have been nice to bundle 'different scents' for a slightly reduced cost as well.

19 november 2022
Logo OneSociety

Antwoord van OneSociety

Hi Susan

Thank you for your feedback, im happy to hear your recipient enjoyed the products, and once again thank you for supporting our brand :)

Regards to the delivery, we do send all parcels out tracked and when paid for express we send out as 24h. But at the moment due to royal mail strikes things are set back a little bit with each parcel due to the overload royal mail have due to the strikes.

I hope this clears things up for you a little better :)

Kindest regards

Corie
Onesociety

Beoordeeld met 3 van de 5 sterren

Not the best start

After taking payment and receiving email asking to review my goods these were delayed only after emailing found out for future reference I would suggest letting customers know. I understand small businesses can be difficult but this is easy to address and most people I guess wouldn't mind. Once received products I was surprised to find all together in plastic wrap in a jiffy bag ( is this plastic recycled? ) personally didn't think it was needed. As for products so far so good will be post again once all used and be able to give a genuine honest review.

21 november 2022
Review zonder uitnodiging
Logo OneSociety

Antwoord van OneSociety

Hi Barry
Thank you for your feedback :)
Good to hear you are enjoying the products.

Regarding the shrink wrap, we have to do this due to the oil potentially leaking and causing damage within the royal mail system.

Can Individuals Recycle Shrink Wrap in the UK? Plastic shrink wrap film made from low-density polyethylene (LDPE), typically marked with a recycling number four on the product, can be easily recycled.

Kindest regards

Corie
Onesociety

Beoordeeld met 5 van de 5 sterren

The butter have very nice consistency…

The butter have very nice consistency and smell and the delivery was very fast. Im very happy with the purchase.

25 oktober 2022
Logo OneSociety

Antwoord van OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 5 van de 5 sterren

Fantastic product really quick service…

Fantastic product really quick service and all at a good price

24 november 2022
Logo OneSociety

Antwoord van OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 5 van de 5 sterren

Excellent product and value for money.

Excellent product and value for money.
Great smell and no more iching.

7 november 2022
Logo OneSociety

Antwoord van OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 5 van de 5 sterren

Great company

Great company, been using them for a year now and never disappoint.
Great products for your beard and good deals and prices.

22 november 2022
Review zonder uitnodiging
Logo OneSociety

Antwoord van OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 5 van de 5 sterren

Hemp Cream

I’ve tried a few of their products and I’m continually impressed. Currently I’m using the hemp moisturiser cream because I suffer from psoriasis so my hands get very dry in the winter, so I need a non oily moisturiser to top up on and it’s great for me!

22 november 2022
Review zonder uitnodiging
Logo OneSociety

Antwoord van OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 1 van de 5 sterren

Never received my order

Never received my order! What else can I say.

21 november 2022
Logo OneSociety

Antwoord van OneSociety

Hi Chris,

I am so sorry Chris, it has been a bit of a nightmare, we have had royal mail strikes and an ingredient for your order of cedarwood and lime beard shampoo delayed by our supplier. But we did get your order out today :)

I am so sorry again, as a small company we do try our very best to keep everybody happy and get parcels out on time, but very rarely this isn't the case. I hope this does not effect the way you view the products when you do get them :) And if you would like a refund, be sure to let us know either by phone or email :)

Kindest regards

Evi
Fulfilment Manager
Onesociety

Beoordeeld met 5 van de 5 sterren

It’s a 10 from Len

The products smell great especially the bay rum flavour and they’re reasonably priced.

I’ll defiantly be ordering again

10 november 2022
Logo OneSociety

Antwoord van OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

Beoordeeld met 5 van de 5 sterren
Logo OneSociety

Antwoord van OneSociety

Hi :)

Thank you very much for the kind review, we really appreciate it.
Please continue to check back with us for new product releases soon to come!

Our Instagram is

https://www.instagram.com/onesocietyshop

Be sure to follow us for the latest updates and join us on our small brand journey!

Thanks again for your feedback & your valued custom!

Corie & Onesociety Team

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