Online Mortgage Advisor Reviews 

964
•
TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Phenomenal service! We are extremely happy that we found Online Mortgage Advisor when looking for our first mortgage. Richard was there for us every step of the way, making the whole process so m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant service from start to finish. So glad I found this company — they made the whole process feel easy and stress‑free. Alex secured us a great mortgage deal incredibly quickly and ke... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had a great experience working with our mortgage broker, Simon. He was extremely helpful, professional and supportive throughout the whole process. He took the time to explain everything clearly, a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I found everyone to be extremely helpful. They explained everything to me in great detail. Always on hand to respond in a timely manner. Made the process so easy. Communication was always on point... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Geschreven door het bedrijf

We are an FCA-authorised and award-winning mortgage broker, serving customers nationwide since 2013. At Online Mortgage Advisor (OMA®), we connect you with specialist advisors from our team who focus on your exact type of mortgage situation, ensuring you get the best possible advice. We are on a mission to be the most-loved for mortgages, and our passion is understanding our customers and exceeding their expectations. Our website provides helpful tools, insightful guides, and informative content to empower borrowers to make the best possible decisions. We've proudly helped over 600,000 customers secure the right mortgage, often stepping in when other lenders or brokers have been unable to assist.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

964 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,9

Alle reviews

(964)

215 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The most positive experience using OMA

The most positive experience using OMA. Luke has been absolutely amazing, helping and guiding us through the whole process whilst being first time buyers. Always making sure that we was always reassured and kept in the loop throughout the whole process. Chloe was a great help throughout the process too, and really helped to simplify everything needed. Would absolutely recommend OMA, Luke and Chloe to anybody!

26 januari 2026
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

I would like to say a huge thanks to…

I would like to say a huge thanks to the Online Mortgage Advisor, who offered a professional service with a personal approach. Richard was a highly experienced and skilled mortgage advisor who helped secure 100% ownership when staircasing from a housing association. If I needed any questions answering Richard was quick to respond to text messages. I would especially recommend for first time buyers, Richard was always willing to help explain everything along the way.

14 januari 2026
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Fantastic support from the team (David…

Fantastic support from the team (David & Jenna) making this the most painless & worry free element of my home buying process. I would recommend to anyone

21 januari 2026
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

JP my mortgage advisor has been…

JP my mortgage advisor has been absolutely brilliant every step of the way.

(He also secured me significantly more money than any other advisor I tried)

20 januari 2026
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Amazing!!!

My fience and I needed to sort out some Home Insurance, it was our 1st time buying a home. Donna Ambler could not be more helpful, pleasant and easy to talk too, she made us feel very comfortable and went through everything in detail. Luke Naylor was a great Mortgage Advisor and really helped with anything we didn't know, which was a lot, and offered his time anytime. Chloe helped us getting the mortgage approved, with quite a few set backs on our end, she still made us feel great and helped us push it through. Perfect and thank you all.

16 januari 2026
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Super Experience

I had a super experience with this company and Shaun directed me towards a wonderful advisor called Jean Pierre. He was patient, listened and approached the whole process with a proactive attitude and good humour. He had a wealth of knowledge and offered invaluable advice on starting the whole mortgage process through my circumstances! Super!

15 januari 2026
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 1 van de 5 sterren

Feeling disappointed.

I contacted OMA via their contact form. I had a call from Shaun, who took my details and confirmed with me, the mortgage service I was looking for. I was then passed to David, who was ‘an expert’ in the type of mortgage I was looking for. He was going to call my brother, but hasn’t. He sent an email requesting information, which I replied to, but I’ve heard nothing for 4 days, not even an acknowledgement of my email. I sincerely hope nothing bad has happened to the gentleman, but I can only express what my experience has been so far, as a review was requested today by OMA.

14 januari 2026
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Hello,

We would like to apologise, we are investigating this matter for you.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Straight forward and easy

Sarah and Chloe were incredibly polite and helpful when assisting me with my mortgage application. They made the process straight forward and easy. My application was approved speedily.

13 januari 2026
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience working…

I had a fantastic experience working with my independent mortgage adviser. From the very beginning, they were clear, patient, and incredibly knowledgeable. They took the time to understand my situation, explained every option in a way that made sense, and never made me feel rushed or pressured.

What really stood out was how proactive they were, always keeping me updated, answering questions quickly, and making the whole process feel smooth and stress‑free. Their advice was spot on and genuinely helped me secure a great mortgage deal.

I’d highly recommend them to anyone looking for expert guidance and a truly supportive service.

6 januari 2026
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Equity Release / Life Time Mortgage / Mortgage in Retirement

I contacted OMA as I am going through a divorce and needed to get a mortgage on my own after 24 years. I also had some debts so it would be difficult to get an off the shelf mortgage at my age. And we had solicitors involved to transfer the deeds of the house and settle an equity release payment to my ex, so the whole process was very complicated.

David Farrell picked up my request, and was very helpful throughout, finding me the best mortgage for my situation at a good rate that was affordable. He also advised on the process and put me in touch with conveyancers. He kept in touch and put my mind at rest during a very difficult time. I would definitely recommend David Farrell and the OMA team, especially if you have difficult circumstances. Overall I have been very satisfied with services received.

18 december 2025
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Easy, efficient and pleasure to deal with

Haydn and Chole were super efficient and answered all our questions. We were happy knowing they had the reach of all the mortgage companies and gave us impartial, expert advice at every step. I'd highly recommend.

3 december 2025
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Sheridan has been an absolute gem as a…

Sheridan has been an absolute gem as a mortgage advisor dealing with my case. He has been prompt and very helpful, guiding me throughout and providing me advice that he would give himself. As a first time mortgage client I was clueless but I’m happy to say that I used online mortgages and found Sheridan as he has made the process extremely easy. RECCOMEND THEM TO ANYONE wanting to purchase a property. He has been quick at responding and always made sure I’m satisfied with the results.

16 december 2025
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

OMA was really quick to respond to my…

OMA was really quick to respond to my initial enquiry about their services , responsive to emails and they explain everything clearly. Thank you Victoria and Richard.

16 december 2025
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

After a rocky start

After a rocky start, Richard Davidson took over my case and was simply amazing: professional, very helpful and always available. With my house being a non standard building, he showed perseverance in finding a good mortgage for me and he succeeded! I cannot express enough my gratitude.

15 december 2025
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Farzin Fakouri was brilliant and very…

Farzin Fakouri was brilliant and very good in helping me get a large amount of mortgage- he was there at every step of the process- I tried other brokers but none of them could help

30 september 2025
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good afternoon,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 1 van de 5 sterren

These knew about my situation and he…

These knew about my situation and he took advantage of me charging me 400+ for an agreement in principle which gave me next to No time to view houses

14 augustus 2025
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Hello,

We would like to apologise, we are investigating this matter for you.

A member of our team has tried to get in touch with you to understand more.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Quick communication and overall…

Quick communication and overall application was smooth.
Very friendly team that actually care.
No complaints at all. My personal case was tricky due to adverse credit/affordability issues so they made alterations were possible and it was a success. Thank you OMA - luke, chloe + donna.

10 december 2025
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Very good company

Very good company. Guided me through the process well.

8 december 2025
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Superb every step of the way

Superb, superb, superb. Sheridan and Jenna have been incredible and have supported us every step of the way. When we had issues with the solicitor, the way they (and Steve Emblem) stepped in was above and beyond - service of a quality we have rarely experienced. They honestly could not have done more for us. I would not consider going to another company for our subsequent remortgages. We really felt they invested in us like we were their top priority. So friendly, so efficient. We cannot thank them enough.

9 december 2025
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Beoordeeld met 5 van de 5 sterren

Donna sorts it all out

Donna sorted out my Life Insurance and Building Insurance to cover what I actual needed!
Good deals were achieved
This was due to her great knowledge and practical know how. She was always on hand in an affable yet professional manner.
Thanks for your assistance

5 december 2025
Review zonder uitnodiging
Logo Online Mortgage Advisor

Antwoord van Online Mortgage Advisor

Good morning,

Thank you for taking the time to leave such positive feedback!

If you ever have more questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Many thanks,

Rachel
OMA Reviews Team

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer