OnPoint Reviews 

473
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

This is my second experience of ONP solicitors. Once again a five star experience. Kept up to date at all points of my house purchase (by Emily) who was attentive and on the ball whenever I reached... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have used ONP on several occasions, now. Each time their lawyers have been professional, knowledgable and efficient, They have responded to queries the same day and have kept me up to date with prog... Toon meer

Beoordeeld met 5 van de 5 sterren

Unsure what solicitor to use for first time house purchase, and very glad I went with ONP. Efficient and quick responses throughout, and always on hand to answer questions. Natasha has been great, tha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A truly excellent service from start to finish. This is the second time that we have been back to Oliver for conveyancing and he never fails to deliver. He is incredibly efficient, helpful and tenacio... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Notaris
  2. ook in
  3. Advocaat vastgoedrecht
  4. Advocatenkantoor
  5. Juridische dienstverlening

Geschreven door het bedrijf

Welcome to OnPoint, the new personal home moving service by ONP Solicitors. We’re here to take the hassle out of moving, with our mobile app and dedicated team, we help 80k+ customers move every year.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

473 reviews

5 sterren
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3 sterren
2 sterren
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4,9

Alle reviews

(473)

308 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Gareth travis was excellent at…

Gareth travis was excellent at navigating me through a very difficult process, i am really grateful for his kind and professional attitude throughout.

17 juni 2026
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Antwoord van OnPoint

We are so glad to hear our team provided such excellent support during a difficult process. We appreciate your kind words.

OnPoint

Beoordeeld met 5 van de 5 sterren

Great communication , happy service from ONP Solicitors

I am very happy with the service I received from ONP Solicitors. I have now used them for the second time for the sale of my property, and once again, I have been very impressed with their professionalism and support.

I would especially like to thank Alexander Roughley, who handled my case. This is the second time I have worked with Alexander, and he has been excellent throughout the process. His communication has been clear, professional, and consistent, and he was always proactive in chasing updates and keeping things moving forward with the other party.

ONP Solicitors are very fortunate to have someone like Alexander as part of their team. I would highly recommend ONP Solicitors, and especially Alexander Roughley, for their outstanding service and dedication.

1 juni 2026
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Antwoord van OnPoint

We are so pleased to hear of your positive experience with our services for the second time. It is wonderful to know that our team's professionalism and support made such a positive impression. We truly appreciate your kind words and recommendation.

OnPoint

Beoordeeld met 5 van de 5 sterren

Brilliant 5/5!

My experience with ONP Solicitors has been very good! I had Aleks Zeglicki acting as my solicitor and he is extremely knowledgeable and explains everything very well! The whole process was fast and I never felt like I was out of touch with what stage of the process I was at. The app I used to read messages and proceed with documents is very good aswell!

16 juni 2026
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Antwoord van OnPoint

We're delighted to hear about your very positive experience with us! It's wonderful to know that our team member was knowledgeable and explained everything clearly. We're also glad the process was fast and that our app kept you well-informed. Thank you for your kind feedback!

OnPoint

Beoordeeld met 5 van de 5 sterren

Excellent Service

The whole process for the purchase of our house was made simple and dealt with extremely efficiently by our point of contact Nighat.

Would recommend ONP for all your conveyancing needs.

15 juni 2026
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Antwoord van OnPoint

We're delighted to hear that we made your house purchase simple and efficient. Thank you for your kind recommendation!

OnPoint

Beoordeeld met 5 van de 5 sterren

Professional

Professional, friendly, efficient, very responsive. Definitely recommend Ellie M. in particular.

12 juni 2026
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Antwoord van OnPoint

We are so glad you had a positive experience. Your kind words mean a lot to us!

OnPoint

Beoordeeld met 5 van de 5 sterren

Excellent service with ONP

Excellent service with ONP
Would not hesitate to use them again
Especially Mica Reittie who was brilliant from start to finish.

11 juni 2026
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Antwoord van OnPoint

We are so happy to hear you had such a brilliant experience with us from start to finish. We truly appreciate your kind words!

OnPoint

Beoordeeld met 5 van de 5 sterren

Nancy was recommended to us and I would…

Nancy was recommended to us and I would highly recommend her to others! Friendly, professional and proactive. We had a smooth and stress free house sale and purchase.

29 mei 2026
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Antwoord van OnPoint

We're so happy to hear you had a smooth and stress-free experience with your house sale and purchase! Thank you for your kind words and recommendation.

OnPoint

Beoordeeld met 5 van de 5 sterren

Great Service

Saira was instrarmental in getting the sale over the line, she was very helpful and professional in all aspects, even to the point of getting it through a day early as the buyers had arrive to get the keys. Well done and thank you Saira.

7 mei 2026
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Antwoord van OnPoint

We're so pleased to hear our team's dedication helped finalize your sale smoothly and even ahead of schedule. Thank you for your kind words!

OnPoint

Beoordeeld met 5 van de 5 sterren

Super quick process

Super quick process, Charlie Darby was amazing, we couldnt have asked for a smoother process from start to finish.

5 juni 2026
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Antwoord van OnPoint

We're so glad the process was smooth and amazing for you! We truly appreciate your kind words.

OnPoint

Beoordeeld met 5 van de 5 sterren

Sec10 out of 10ond time using onpoint conveyancing

Second time using onpoint conveyancing, would highly recommend. Special thanks to Beth Sims who looked after our case dealing with the sale and purchase. Beth was always on hand to answer any questions, the app is also a great tool to keep track of your progress and upload documents. 10 out of 10 thank you Beth

4 juni 2026
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Antwoord van OnPoint

We are so pleased to hear about your positive experience with us again! It's wonderful to know our team and app were helpful. Thank you for your kind words.

OnPoint

Beoordeeld met 2 van de 5 sterren

Not impressed

Unfortunately, I cannot give a good review. We used OnPoint for the purchase of a flat and the whole process lacked in communication. The service felt so impersonal and at times we got very frustrated by the lack of response to our queries both via app and via email, despite chasing. I also found the use of the app that was imposed on us, very inconvenient. We received all documents on the app and I was loosing my sight trying to read them on my phone. Obviously you can save the docs somewhere else and then read but it feels like a tedious and slow process. I tried to find the app on my Mac or IPad with no luck, so I was stuck with the little screen. Sending the docs via email would have been much better!
We were initially with Gemma, and then our file was transferred to Alex, with some improvement, but with the inconvenience of a new person who had to learn the case at the end of the process. I think the quality of the work was good but they could have made the process more personal with more calls to the clients and explain things on the phone and not only on documents. Instead there was never a spontaneous call. I am afraid we won’t use them anymore, although it was our second time (first time it was a lease extension, a much more straightforward process that didn’t need much follow up). I am sorry, you have lost a client.

5 juni 2026
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Antwoord van OnPoint

Thank you for sharing your detailed feedback. We truly regret that your recent experience with us did not meet your expectations, especially regarding communication and the app's convenience. We are reviewing our processes and app functionality to improve client interactions and ensure a more personal approach, including direct calls. We value your past business and are genuinely sorry to hear we have lost your trust.

OnPoint

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. We had a simple first time house buying process. The team were efficient and replied to every question quickly and clearly. The app was easy to use. Highly recommend

5 juni 2026
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Antwoord van OnPoint

We're so pleased we could make your first home buying experience smooth and clear. Thank you for your high recommendation!

OnPoint

Beoordeeld met 5 van de 5 sterren

Katie Dean did and exceptional job

I cannot recommend Katie Dean highly enough. From start to finish, she provided an exceptional service, guiding me through every stage of the transaction with professionalism, efficiency, and clear communication.

I felt fully supported throughout and had complete confidence that everything was being managed properly.

I would not hesitate to use their services again and would highly recommend them to anyone looking for a reliable, knowledgeable, and proactive solicitor.

5 juni 2026
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Antwoord van OnPoint

We are so pleased to hear about your exceptional experience. It's wonderful our team provided such professional, efficient, and clear communication. Thank you for your kind words and recommendation!

OnPoint

Beoordeeld met 5 van de 5 sterren

Excellent communication

Excellent communication, friendly and efficient service. The app to track progress is very useful and clear. Second time using and will use again.

5 juni 2026
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Antwoord van OnPoint

We're so glad you had an excellent experience with our friendly, efficient service and useful app. Thank you for your continued trust!

OnPoint

Beoordeeld met 5 van de 5 sterren

100% recommended

Holly Malamed has been absolutely brilliant - we have used her services twice now for property transactions (both buying and selling). She is fast, efficient, and always available to help. We would 100% recommend her and ONP.

4 juni 2026
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Antwoord van OnPoint

We're so happy to hear that your property transactions were brilliant and efficient! We appreciate your kind words and recommendation.

OnPoint

Beoordeeld met 5 van de 5 sterren

Would definitely use again !

I am extremely happy with all experience ! Quick respond , job done and all worked out even better than I expected . No hidden fees , very transparent cost and excellent communication.
Thank you Lauren

27 mei 2026
Review zonder uitnodiging
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Antwoord van OnPoint

We are so pleased to hear about your excellent experience! It's wonderful that everything worked out even better than expected, with quick responses and transparent costs. Thank you for your kind words.

OnPoint

Beoordeeld met 5 van de 5 sterren

Good communication

Alison Wright dealt with my sale she kept up to date with all information and enquiries from our buyers solicitor and communicated well with me. Always responded to emails within 24 hours and was contactable by phone when needed if no answer she returned my call promptly. On completion of the sale everything was dealt with very efficiently. I was very satisfied with the experience and would highly recommend this company.

29 mei 2026
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Antwoord van OnPoint

We're so pleased to hear about your positive experience with your sale. We appreciate your kind words regarding our team's communication and efficiency. We're glad everything was handled to your satisfaction.

OnPoint

Beoordeeld met 5 van de 5 sterren

All over this like Wet on Water!

Kai was our conveyancer and from the off he was all over it. His attention to detail, patience, communication, explanation and patience. Yes I said it twice.. Because he was. Our sale and purchase was not straight forward and I'd say if it wasn't for Kai' perseverence we probably wouldn't have exchanged when we did.

When Kai was on A/L his caseload was looked after by other members of staff. It was seemless and continuous.

Straight talking no fancy words, explanation in clear language.. Brilliant, just brilliant even out buyer was jealous of our Conveyancing as theirs was awful (Saracens Solicitors - Negative stars)

Kai was on the phone so much communicating intentions and progress he became a 'friend of the family!'

Such a nice man.

Thank you Kai.. You are a rockstar in our eyes 🕺

3 juni 2026
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Antwoord van OnPoint

We are so pleased to hear about your exceptional experience. It is wonderful to know that our team's dedication and clear communication made such a positive difference during your sale and purchase. We truly appreciate your kind words and positive feedback.

OnPoint

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