I purchased a T-shirt from ONU, but the colour wasn't what I was expecting, so I paid to return it. The refund process took far longer than it should have, and when the refund finally arrived, the or... Toon meer
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Lees wat reviewers zeggen
Delighted with my Givenchy Pegasus print t-shirt. Having checked the quality material, flawless stitching and make up of the neck label, especially the lettering, it strongly suggests the garment is... Toon meer
Bedrijf heeft geantwoord
Can’t fault the guys at ONU, purchased a Balenciaga T shirt and got it next day. Jordan was happy to measure pit to pit for me to ensure the correct size. I did get to the shop today and the guys mak... Toon meer
I'm back for the third time in the last 18 months. Outstanding service provided again - sneakers delivered in less than 48 hours, which arrived well packaged to prevent any damage to the box. I will... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 1994 in Birmingham UK, we are a family-owned business with two bricks and mortar stores in the West Midlands. For almost three decades, we’ve been carefully curating a collection of luxury menswear and children’s fashion from some of the world’s most respected designer brands, such as Gucci, Moncler, Canada Goose, Stone Island, Boss, Armani, and more. Whether you shop with us in-store or online, we take pride in offering a seamless experience with quick global delivery and easy returns, ensuring you can shop with confidence every time.
Contactgegevens
3 Stephenson Street, B2 4BL, Birmingham, Verenigd Koninkrijk
- 0121 277 4922
- info@onudesignerwear.com
- www.onudesignerwear.com
4,5
Uitstekend
968 reviews
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Heeft 70% van zijn negatieve reviews beantwoord
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Antwoord van ONU Designer Wear
Thanks so much! Glad you’re happy with the service. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, Stephen! Glad your order arrived on time and that you’re happy with the quality. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Item was stained
Item was stained . Customer service do not reply emails. Will never shop from here again
22 september 2025
Antwoord van ONU Designer Wear
Hi Ade
We’re sorry to hear about your experience. We’ve checked our records and haven’t received any previous email from you regarding this order. As soon as we saw your review, our team reached out to you directly by phone and email to help resolve the issue.
Please check your inbox (and junk folder) for our message, or feel free to contact us at info@onudesignerwear.com
or 0121 277 4922 — we’d really like the chance to put this right.
Kind regards,
James
Customer Care
Onu Clothing Ltd
Antwoord van ONU Designer Wear
Thanks, Mark! Glad you were happy with the quality, packaging, and speedy delivery. Really appreciate your feedback! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks so much! Glad you were happy with the service and prompt delivery. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Good service
Great service put me through for next day delivery when I had missed the cut off
25 september 2025
Antwoord van ONU Designer Wear
Thanks, Malcolm! Glad we could get that sorted for you and make sure your order arrived next day. Really appreciate your feedback! 😊
Kind regards,
ONU Designer Wear
ONU has the best innovation of designer…
ONU has the best innovation of designer names & styles, which makes them second to none.
Their clothes are incredible & designer names are the best on the market at this moment in time. I will always shop here, without doubt.
25 september 2025
Antwoord van ONU Designer Wear
Thanks, Rob! Really appreciate the amazing feedback—glad you rate our range so highly. Delighted to have your continued support! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, Chronis! Glad your order arrived on time and that you’re happy with the service. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Highly recommend Onu
Highly recommend Onu! Original size didn’t fit, return and exchange was made very easy with Andrew’s help. Thank you!
15 september 2025
Antwoord van ONU Designer Wear
Thanks, Ben! Glad we could get the exchange sorted easily for you—Andrew will be pleased to hear your feedback. Appreciate the recommendation! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, Jane! Glad you were happy with the service and speedy delivery. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, George! Glad you were happy with the service from start to finish. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Ordered a Paul and shark hoodie and it…
Ordered a Paul and shark hoodie and it was too big. Got a refund and Ordered sweatshirt by the same brand that was perfect. Overall, a good experience
4 september 2025
Antwoord van ONU Designer Wear
Thanks, Russ! Glad we could get everything sorted and that the new sweatshirt was a perfect fit. Really appreciate your feedback! 😊
Kind regards,
ONU Designer Wear
Faultless service as ever
Faultless service as ever, quality garment, cannot praise the staff at ONU enough. Absolute pleasure to deal with *****
10 september 2025
Antwoord van ONU Designer Wear
Thanks John, really appreciate all your orders. Hope you enjoy your new Stone Island Garment Dyed Crinkle Reps Jacket. We look forward to serving you again soon. James Onu Designer Wear.
Aquascutum jacket sizing..?
I spoke to one of the guys in the ONU store by phone about the sizing of my Aquascutum Harrington style Jacket. He deserves credit and a mention so big up BAZ cos he was really helpful.
He even went to the lengths of a colleague trying a jacket on for me.
He advised me to get XXXL and his experience was absolutely spot on.
The delivery was DPD and couldn't have been smoother..cheers BAZ the brummie fan 😁
9 september 2025
Antwoord van ONU Designer Wear
Thanks, Steve! We’ll be sure to pass your kind words on to Baz—he’ll be chuffed to know his advice helped you get the perfect fit. Really glad everything went smoothly with your order. 😁
Kind regards,
ONU Designer Wear
Great service!
Purchased a pair of Stone Island shorts , I have never used ONU before but their prompt service and extensive selection is really good! Would highly recommend !
10 augustus 2025
Antwoord van ONU Designer Wear
Thanks, Scott! Glad you were happy with the service and speedy delivery. We’ll be sure to keep it up! 💪😊
Kind regards,
ONU Designer Wear
Fast delivery,beautifully packaged,love…
Fast delivery,beautifully packaged,love my items
6 september 2025
Antwoord van ONU Designer Wear
Thanks, Ellen! So glad you loved your items and the packaging. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks so much! Glad you’re happy with the service and your purchase. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Antwoord van ONU Designer Wear
Thanks, Teresa! Glad you’re happy with the products and speedy delivery. Hope to see you again soon! 😊
Kind regards,
ONU Designer Wear
Another great quality shirt from ONU…
Another great quality shirt from ONU Clothing.
2 september 2025
Antwoord van ONU Designer Wear
Thanks, Chris! Glad you’re happy with another shirt from us. Appreciate your continued support! 😊
Kind regards,
ONU Designer Wear
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